Field Representative Jobs in Massachusetts
Field representative jobs in Massachusetts are concentrated in healthcare, financial services, and government advocacy, with steady demand at every level from entry-level community outreach to senior territory management. The largest hiring activity is in Boston, Worcester, and Springfield, where established employers like Blue Cross Blue Shield of Massachusetts, Mass General Brigham, and Fidelity Investments maintain active field operations. The most in-demand specialties are insurance member services, pharmaceutical and medical device sales support, and public-sector constituent outreach. Scan the live roles below and apply to whichever ones fit.
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Field Support Representative
DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high-quality retail execution across assigned locations. This role is primarily focused on daily in-store visits, maintaining brand standards for AT&T, supporting retail staff, and capturing field-level insights. Representatives are the frontline ambassadors of AT&T in the field, ensuring that every store visit drives operational excellence and customer readiness.
At DSI, our culture is built on a foundation of teamwork, accountability, and a commitment to field excellence. We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experience, and uphold the highest standards of merchandising and retail execution. Our team thrives on collaboration, continuous improvement, and a shared passion for representing the AT&T brand with integrity and professionalism.
Annual base salary of $65,000, with the potential to earn a bonus of up to $20,000.
Specific Responsibilities:
- Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
- Observe and provide feedback on seller interactions and customer engagement.
- Build and maintain strong relationships with store management and retail associates.
- Support and train store staff on AT&T product knowledge and customer experience best practices. Visiting the assigned stores within your territory in person regularly
- Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
- Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
- Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
- Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
- Attend regional team calls, training sessions, and field events as needed
- Ensure merchandising standards are current, meets plan-o-gram, and promotional offerings are presented.
- Manage all program logistics in coordination with DSI and AT&T.
- Ensure the timely completion of various administrative responsibilities.
- Provide teamwork and collaboration with other colleagues in support of ensuring the success of the project.
Additional Responsibilities:
- Adhere to supplier policies and procedures
- Visit a minimum of 5 stores a day
- Act as a role model within and outside supplier
- Maintains a positive and respectful attitude
- Consistently report to work on time and is prepared to perform duties of the position
- Manage all expenses effectively stay within budget
- Ensure the timely completion of various administrative responsibilities and other duties as assigned
Requirements
- 1–3 years of experience in field operations, retail support, or territory management
- Strong interpersonal and communication skills with a service-oriented mindset
- Highly organized and self-motivated, with the ability to manage a daily route independently
- Proficient in using mobile apps and reporting tools for field documentation
- Reliable transportation and flexibility to travel within the assigned territory
- Competitive spirit to drive goal achievement
Preferred Skills
- Experience in wireless, telecom, or consumer electronics retail environments
- Familiarity with field reporting platforms like Repsly or Salesforce
- Bilingual (Spanish/English) is a plus
Benefits
- Annual base salary of $65,000 PLUS bonus
- Paid Vacation and Sick Time
- 401k Plan
- Employee Profit Sharing Program
- Medical, Dental & Life Insurance
- Mileage Reimbursement
- AT&T Wireless Discount
- Ongoing Training and Development
- Potential for career growth - we prefer to promote from within!
If you’re seeking a Field Support Representative role with commission earning possibilities, chances to grow professionally, and a company that truly supports your success — don’t wait! Apply now and start shaping your future with us.
See All 26 Field Representative Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Field Representative JobsField Representative Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Field Representative Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Staffing & Recruiting
What Massachusetts Employers Look For
The qualifications that appear most often in field representative jobs across Massachusetts.
- Valid Massachusetts driver's license and reliable personal vehicle for territory travel
- Bachelor's degree in business, public health, communications, or a related field
- One to three years of client-facing or territory management experience preferred
- Proficiency with CRM platforms such as Salesforce for tracking accounts and activity
- Strong written and verbal communication skills for presentations and stakeholder reporting
- Ability to work independently across an assigned Massachusetts region with minimal supervision
Field Representative Jobs in Massachusetts: Frequently Asked Questions
How do you become a field representative in Massachusetts?
Most Massachusetts field representative roles require at minimum a bachelor's degree, though the specific field varies by industry. For insurance-focused positions, the Massachusetts Division of Insurance requires a resident producer license, which involves completing a pre-licensing course and passing the state exam. Healthcare-adjacent roles may require CPR certification or HIPAA compliance training. Government and nonprofit constituent outreach roles typically prioritize community experience and public affairs coursework over formal licensing.
Which companies hire field representatives in Massachusetts?
Companies currently hiring field representatives in Massachusetts include RDSolutions, DSI Systems, and Sqwad, per current listings on Migrate Mate as of August 2026. Massachusetts's dense concentration of healthcare systems, financial services firms, and advocacy organizations means openings appear consistently throughout the year rather than only during peak hiring seasons.
Which Massachusetts cities have the most field representative jobs?
Boston, Holyoke, and Worcester consistently post the most field representative openings in Massachusetts. Boston dominates due to its headquarters concentration in financial services, healthcare, and biotech, while Worcester's regional hospital networks and Springfield's insurance industry anchor drive meaningful hiring in those markets.
Are there remote field representative jobs in Massachusetts?
Yes, but they're rare. The field representative role is by nature a mobile, client-facing position that requires in-person territory coverage, so most openings require regular travel within an assigned region. About 17% of field representative openings tied to Massachusetts are remote or hybrid as of August 2026, and those tend to be reporting-heavy or coordination roles rather than frontline territory work.
How can I get hired as a field representative in Massachusetts with little or no experience?
The most realistic entry path is through a community outreach coordinator or customer service associate role at a large Massachusetts employer, then moving laterally into a field position. Blue Cross Blue Shield of Massachusetts and Mass General Brigham both run structured associate programs that develop candidates without direct field experience. Completing a Massachusetts Division of Insurance pre-licensing course, even before applying, signals readiness for insurance-sector roles and gives you an edge over candidates who lack any credential.
Where can I find and apply to field representative jobs in Massachusetts?
You can find and apply to field representative jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings across industries including healthcare, financial services, and government advocacy. Search the listings for roles that match your background and apply directly to the ones that fit.
See All 26 Field Representative Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Field Representative Jobs