Field Service Representative Jobs in Washington
Field Service Representative jobs in Washington concentrate in aerospace, defense technology, medical devices, and industrial equipment, with Boeing, Stryker, and Siemens among the most consistent employers for this role across the state. Seattle, Bellevue, and Spokane generate the heaviest volume of openings, driven by the region's density of manufacturing, healthcare systems, and enterprise technology firms. Demand is strongest for representatives with backgrounds in electromechanical systems, diagnostic imaging equipment, and enterprise software installation. Scan the live roles below and apply to whichever ones fit.
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See related jobsPosition Title: Field Service Representative (FSR)
Location: Joint Base Lewis-McChord (JBLM), Washington or Sterling Heights, Michigan
Reports To: MCWS Business Unit Employment Type: Full-Time
Security Clearance: Active Secret clearance
Citizenship Requirement: U.S. Citizenship Required (ITAR/EAR compliance)
About RSGS
Rafael Systems Global Sustainment (RSGS LLC) is a U.S.-based defense contractor and authorized U.S. subsidiary of Rafael Advanced Defense Systems (Rafael-ADS). RSGS provides program management, engineering, integration, logistics, and sustainment support to help transition advanced defense technologies into U.S. Department of Defense programs. RSGS supports mission-critical initiatives through highly qualified personnel operating in secure environments and serving defense customers across the United States.
Job Summary
RSGS is seeking a highly qualified Field Service Representative (FSR) to support the Infantry Carrier Vehicle Variant A1 (ICVVA1) 30MM Stryker Program at Joint Base Lewis-McChord (JBLM), Washington or Sterling Heights, Michigan. This position will serve as a key member of the Medium Caliber Weapons System (MCWS) Program Team, providing Contractor Logistics Support (CLS), technical expertise, maintenance assistance, operator and maintainer training, and readiness support for the Army's 30mm MCWS capability.
The MCWS is an Army Program of Record integrated onto the Stryker Combat Vehicle platform and represents a critical enhancement to U.S. Army combat capabilities. The selected candidate will receive specialized training on the MCWS and will play an essential role in ensuring system readiness, operational effectiveness, and long-term sustainment support.
Duties
- Maintain Stryker ICVVA1-30MM unique items from initial receipt at JBLM
- ·Perform de-processing inspection, and any repairs.
- ·Perform scheduled and unscheduled maintenance.
- ·Order parts related to the MCWS system.
- ·Provide technical advice and assistance to vehicle users.
- ·Reach back to Oshkosh to support troubleshooting vehicle maintenance issues.
- ·Complete reports timely and correctly.
Required Qualifications:
- U.S. Citizenship and active Secret clearance or higher. Must be able to obtain a positive adjudication of a NAC-I background check. The ability to communicate effectively and deal diplomatically with customers and co-workers.
- Minimum of 10 years of experience supporting military ground combat vehicle systems, weapons systems, or related defense platforms.
- Demonstrated experience as a Field Support Representative, Maintenance Technician, System Integrator, or equivalent military occupational specialty.
- Strong background in troubleshooting mechanical, electrical, hydraulic, and electronic systems.
- Experience supporting Army tactical vehicles, Stryker vehicles, weapons stations, or similar combat systems.
- Ability to interpret technical manuals, engineering drawings, schematics, and maintenance documentation.
- Experience conducting operator and maintainer training.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office applications.
- Ability to travel in support of training, testing, and field operations as required.
- Operator and maintainer instruction
Technical Skills:
Vehicle Systems Expertise
- Stryker ICVVA1-30MM platform operation and maintenance
- Medium caliber weapon systems integration and support
- 30mm cannon system troubleshooting and diagnostics
- Fire control systems operation and maintenance
- Remote Weapon Station (RWS) support
- Vehicle electrical systems troubleshooting
- Power distribution and vehicle electronics maintenance
- Hydraulic and mechanical systems diagnostics
- Automotive and tactical vehicle maintenance
- Preventive Maintenance Checks and Services (PMCS)
- Configuration management
- Readiness assessment and reporting
- Tactical communications systems support
- Operator and maintainer instruction
Diagnostic and Troubleshooting Skills
- Root cause analysis and corrective action implementation
- Fault isolation and system diagnostics
- Technical inspection and readiness assessments
- Use of diagnostic software and test equipment
- Electrical schematic interpretation
- Technical manual and Interactive Electronic Technical Manual (IETM) utilization
- System performance verification and operational testing
- Reliability and maintainability assessments
Communications and Network Systems
- Tactical communications systems support
- Radio installation, configuration, and troubleshooting
- Blue Force Tracker/JBC-P system support
- Network connectivity diagnostics
- Mission command systems integration
Logistics and Sustainment Support
- Field-level maintenance support
- Sustainment planning and execution
- Repair parts identification and requisition
- Supply support and inventory management
- Configuration management
- Life-cycle sustainment support
- Maintenance data collection and reporting
Training and Technical Assistance
- New Equipment Training (NET) delivery
- Operator and maintainer instruction
- Technical coaching and mentoring
- Development of training materials and guides
- Hands-on field demonstration support
- Unit transition and fielding support
Quality and Readiness Support
- Operational readiness inspections
- Maintenance management support
- Readiness reporting
- Deficiency reporting and documentation
- Quality assurance and quality control procedures
- Safety compliance and risk management
Software and Technical Applications
- Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
- Army maintenance management systems
- GCSS-Army familiarity
- Electronic maintenance reporting systems
- Technical data management systems
Defense and Military Environment Knowledge
- Army maintenance doctrine
- Army Materiel Command (AMC) processes
- TACOM sustainment procedures
- Program Executive Office Ground Combat Systems (PEO GCS) support
- Integrated logistics support principles
- Army acquisition and fielding processes
- Technical manual development and review
Desired Certifications
- ASE Military Tactical Vehicle Certifications (preferred)
- Lean Six Sigma (Green Belt preferred)
- OSHA Safety Training
- Military vehicle maintenance certifications
- OEM technical certifications for Stryker or associated weapon systems
- Experience supporting Stryker combat vehicles.
- Experience with Medium Caliber Weapons Stations, Remote Weapon Stations, or fire control systems.
- Prior military service, particularly in maintenance, armor, infantry, or ordnance specialties.
- Experience with Army readiness and maintenance systems, including GCSS-Army.
- Technical certifications related to vehicle maintenance, electronics, or weapons systems.
Core Competencies
- Technical troubleshooting
- Customer support and stakeholder engagement
- Problem-solving and analytical thinking
- Written and verbal technical communications
- Mission-focused support
- Team collaboration
- Independent field operations
- Operational readiness support
Preferred Qualifications:
- Formal educations/ certificates in vehicle service repair
- Experience as a US Army 91 and/or 15 series Fire Control and Armament Maintainer.
Working Conditions:
- On-site
- Up to 50% Travel may be required to include international travel
- Work may take place in classified or controlled access environments and must comply with all Operations Security (OPSEC) requirements and security protocols
RSGS has a competitive pay and benefits package with health/dental/vision benefits, 401k and paid time off. Other benefits may include rental vehicle for use at work location, cell phone reimbursement, and safety clothing. While candidates within the JBLM area are preferred, the position is also open to qualified candidates from outside the JBLM area. Travel, lodging and per diem are authorized for non-local FSRs.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Pay: $49.18 - $65.12 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Position Title: Field Service Representative (FSR)
Location: Joint Base Lewis-McChord (JBLM), Washington or Sterling Heights, Michigan
Reports To: MCWS Business Unit Employment Type: Full-Time
Security Clearance: Active Secret clearance
Citizenship Requirement: U.S. Citizenship Required (ITAR/EAR compliance)
About RSGS
Rafael Systems Global Sustainment (RSGS LLC) is a U.S.-based defense contractor and authorized U.S. subsidiary of Rafael Advanced Defense Systems (Rafael-ADS). RSGS provides program management, engineering, integration, logistics, and sustainment support to help transition advanced defense technologies into U.S. Department of Defense programs. RSGS supports mission-critical initiatives through highly qualified personnel operating in secure environments and serving defense customers across the United States.
Job Summary
RSGS is seeking a highly qualified Field Service Representative (FSR) to support the Infantry Carrier Vehicle Variant A1 (ICVVA1) 30MM Stryker Program at Joint Base Lewis-McChord (JBLM), Washington or Sterling Heights, Michigan. This position will serve as a key member of the Medium Caliber Weapons System (MCWS) Program Team, providing Contractor Logistics Support (CLS), technical expertise, maintenance assistance, operator and maintainer training, and readiness support for the Army's 30mm MCWS capability.
The MCWS is an Army Program of Record integrated onto the Stryker Combat Vehicle platform and represents a critical enhancement to U.S. Army combat capabilities. The selected candidate will receive specialized training on the MCWS and will play an essential role in ensuring system readiness, operational effectiveness, and long-term sustainment support.
Duties
- Maintain Stryker ICVVA1-30MM unique items from initial receipt at JBLM
- ·Perform de-processing inspection, and any repairs.
- ·Perform scheduled and unscheduled maintenance.
- ·Order parts related to the MCWS system.
- ·Provide technical advice and assistance to vehicle users.
- ·Reach back to Oshkosh to support troubleshooting vehicle maintenance issues.
- ·Complete reports timely and correctly.
Required Qualifications:
- U.S. Citizenship and active Secret clearance or higher. Must be able to obtain a positive adjudication of a NAC-I background check. The ability to communicate effectively and deal diplomatically with customers and co-workers.
- Minimum of 10 years of experience supporting military ground combat vehicle systems, weapons systems, or related defense platforms.
- Demonstrated experience as a Field Support Representative, Maintenance Technician, System Integrator, or equivalent military occupational specialty.
- Strong background in troubleshooting mechanical, electrical, hydraulic, and electronic systems.
- Experience supporting Army tactical vehicles, Stryker vehicles, weapons stations, or similar combat systems.
- Ability to interpret technical manuals, engineering drawings, schematics, and maintenance documentation.
- Experience conducting operator and maintainer training.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office applications.
- Ability to travel in support of training, testing, and field operations as required.
- Operator and maintainer instruction
Technical Skills:
Vehicle Systems Expertise
- Stryker ICVVA1-30MM platform operation and maintenance
- Medium caliber weapon systems integration and support
- 30mm cannon system troubleshooting and diagnostics
- Fire control systems operation and maintenance
- Remote Weapon Station (RWS) support
- Vehicle electrical systems troubleshooting
- Power distribution and vehicle electronics maintenance
- Hydraulic and mechanical systems diagnostics
- Automotive and tactical vehicle maintenance
- Preventive Maintenance Checks and Services (PMCS)
- Configuration management
- Readiness assessment and reporting
- Tactical communications systems support
- Operator and maintainer instruction
Diagnostic and Troubleshooting Skills
- Root cause analysis and corrective action implementation
- Fault isolation and system diagnostics
- Technical inspection and readiness assessments
- Use of diagnostic software and test equipment
- Electrical schematic interpretation
- Technical manual and Interactive Electronic Technical Manual (IETM) utilization
- System performance verification and operational testing
- Reliability and maintainability assessments
Communications and Network Systems
- Tactical communications systems support
- Radio installation, configuration, and troubleshooting
- Blue Force Tracker/JBC-P system support
- Network connectivity diagnostics
- Mission command systems integration
Logistics and Sustainment Support
- Field-level maintenance support
- Sustainment planning and execution
- Repair parts identification and requisition
- Supply support and inventory management
- Configuration management
- Life-cycle sustainment support
- Maintenance data collection and reporting
Training and Technical Assistance
- New Equipment Training (NET) delivery
- Operator and maintainer instruction
- Technical coaching and mentoring
- Development of training materials and guides
- Hands-on field demonstration support
- Unit transition and fielding support
Quality and Readiness Support
- Operational readiness inspections
- Maintenance management support
- Readiness reporting
- Deficiency reporting and documentation
- Quality assurance and quality control procedures
- Safety compliance and risk management
Software and Technical Applications
- Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
- Army maintenance management systems
- GCSS-Army familiarity
- Electronic maintenance reporting systems
- Technical data management systems
Defense and Military Environment Knowledge
- Army maintenance doctrine
- Army Materiel Command (AMC) processes
- TACOM sustainment procedures
- Program Executive Office Ground Combat Systems (PEO GCS) support
- Integrated logistics support principles
- Army acquisition and fielding processes
- Technical manual development and review
Desired Certifications
- ASE Military Tactical Vehicle Certifications (preferred)
- Lean Six Sigma (Green Belt preferred)
- OSHA Safety Training
- Military vehicle maintenance certifications
- OEM technical certifications for Stryker or associated weapon systems
- Experience supporting Stryker combat vehicles.
- Experience with Medium Caliber Weapons Stations, Remote Weapon Stations, or fire control systems.
- Prior military service, particularly in maintenance, armor, infantry, or ordnance specialties.
- Experience with Army readiness and maintenance systems, including GCSS-Army.
- Technical certifications related to vehicle maintenance, electronics, or weapons systems.
Core Competencies
- Technical troubleshooting
- Customer support and stakeholder engagement
- Problem-solving and analytical thinking
- Written and verbal technical communications
- Mission-focused support
- Team collaboration
- Independent field operations
- Operational readiness support
Preferred Qualifications:
- Formal educations/ certificates in vehicle service repair
- Experience as a US Army 91 and/or 15 series Fire Control and Armament Maintainer.
Working Conditions:
- On-site
- Up to 50% Travel may be required to include international travel
- Work may take place in classified or controlled access environments and must comply with all Operations Security (OPSEC) requirements and security protocols
RSGS has a competitive pay and benefits package with health/dental/vision benefits, 401k and paid time off. Other benefits may include rental vehicle for use at work location, cell phone reimbursement, and safety clothing. While candidates within the JBLM area are preferred, the position is also open to qualified candidates from outside the JBLM area. Travel, lodging and per diem are authorized for non-local FSRs.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Pay: $49.18 - $65.12 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
See All 5 Field Service Representative Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find JobsField Service Representative Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Field Service Representative Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
What Washington Employers Look For
The qualifications that appear most often in field service representative jobs across Washington.
- Associate degree or technical certification in electronics, mechanical engineering, or a related field
- Hands-on experience troubleshooting and repairing electromechanical or electronic equipment
- Valid Washington State driver's license and ability to travel regularly within an assigned territory
- Ability to read and interpret technical schematics, wiring diagrams, and service manuals
- Strong written and verbal communication skills for documenting service calls and reporting to clients
- Proficiency with field service management software or CRM tools for scheduling and reporting
Field Service Representative Jobs in Washington: Frequently Asked Questions
How do you become a field service representative in Washington?
Most Washington employers require an associate degree or vocational certificate in electronics technology, mechanical engineering technology, or a closely related field from a program accredited by a recognized body such as ABET. Washington does not require a state license specific to the general field service representative role, but positions in medical devices or biomedical equipment often expect candidates to pursue CBET certification, and roles involving electrical systems may require an electrical trainee registration with the Washington State Department of Labor and Industries.
Which companies hire field service representatives in Washington?
Washington field service representative roles are posted by Eaton, Arjo, and Cincinnati Incorporated and others right now, based on current listings on Migrate Mate as of November 2026. Washington's strong aerospace manufacturing base and concentration of medical device companies make it one of the more active states for this role across both industrial and healthcare-adjacent sectors.
Which Washington cities have the most field service representative jobs?
Kent, Seattle, and Tukwila account for the largest share of field service representative openings in Washington. Seattle and Bellevue dominate due to the region's concentration of aerospace suppliers, medical device manufacturers, and enterprise technology firms, while Spokane draws openings from healthcare systems and industrial equipment distributors serving eastern Washington and the Inland Northwest.
Are there remote field service representative jobs in Washington?
Yes, but they're rare. Field service work is inherently on-site, since the role centers on installing, maintaining, and repairing equipment at customer locations. About 100% of field service representative openings tied to Washington are remote or hybrid as of November 2026, and those positions tend to involve technical support coordination, remote diagnostics, or account management duties rather than hands-on equipment servicing.
How can I get hired as a field service representative in Washington with little or no experience?
The most realistic entry path is completing an electronics or mechanical technology program at a Washington community college such as Bellingham Technical College or Renton Technical College, which have established pipelines into local manufacturing and device firms. Large Washington employers including Boeing and Stryker run associate-level technician programs that accept recent graduates, and starting as a field service technician or customer support technician at an industrial distributor is a common lateral move. Earning a CompTIA A+ or CBET certification significantly strengthens applications for entry-level openings.
Where can I find and apply to field service representative jobs in Washington?
You can find and apply to field service representative jobs in Washington on Migrate Mate, which lists current openings tied to the state. Search the available roles, find the ones that match your background and preferred location, and apply directly to the positions that fit.
See All 5 Field Service Representative Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
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