Field Service Representative Jobs in Pennsylvania
Field Service Representative jobs in Pennsylvania are concentrated in Philadelphia, Pittsburgh, and Allentown, where manufacturing, healthcare systems, and industrial equipment companies maintain strong regional footprints. Siemens, Johnson Controls, and Thermo Fisher Scientific are among the established employers with lasting Pennsylvania operations that regularly hire for these roles. The most in-demand specialties include medical equipment servicing, HVAC and building automation systems, and industrial machinery maintenance, with openings at every level from entry-level technician to senior field engineer. Find a role that fits below and apply directly.
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Showing 4 of 13+ Field Service Representative jobs
Coverall is one of the largest franchisors of commercial cleaning businesses in the world, supporting over 8,000 Franchised Business Owners who service more than 40,000 customers in 90 markets. We’re a leader in the industry with over 30 years of innovation and expertise. Coverall is dedicated to nurturing a collaborative, fun and high-performance culture that inspires the very best from its 500+ employees. If you’re looking to hit the ground running and make an impact on the business while accelerating your career, we want you!
The Field Customer Service Representative (FCSR) provides essential support to the Operations Department by providing excellent customer service to all customers and franchise owners. The FSR will coordinate the proper delivery of information relating to any customer accounts from Sales to Operations. The FSR handles incoming customer calls and provides timely feedback of any customer concerns to Franchise Owners. The FSR is responsible for conducting customer site surveys for the Companies’ National Accounts and will also accompany Franchise Owners on walk-throughs of any new customer accounts.
Responsibilities:
- Initiate calls to FBO’s, schedule and conduct in-person walk throughs for new customers and returned inventory customers with Franchise Business owners.
- Conduct Walk through with Franchise Owners when customer has requested a change in service provider.
- Conduct initial walk through of new National Account customer properties in preparation for the offering of the commercial cleaning contract to a Coverall Franchised Business Owner.
- Will be required to perform scheduled surveys at National Account Customers.
- Gather measurements, as required, for new National Account customers or new services with existing national accounts.
- Provide primary customer service support and coordinate response with FBO for customers who reach out to support center.
- Document appropriate records and business forms for both our Franchised Business Owners and their customers.
- Provide sale and financing options and complete necessary paperwork with FBO’s who purchase new accounts and equipment.
- Work with FBO to obtain one-time service agreements with customers for On Demand and Preventative Maintenance services.
- Answer general questions from franchisees regarding their monthly billing statements.
- Recommend and sell necessary supplies to franchise business owners.
- Present and discuss Coverall Supply program to customers as needed.
- Other duties that may be assigned to meet business needs.
Qualifications:
- Must have High School diploma or equivalent.
- Reliable transportation, valid driver’s license, proof of car insurance, and successful completion of a background check are required.
- Previous experience within service/or operations field with the ability to demonstrate strong customer service orientation.
- Ability to communicate effectively with customers and franchise business owners.
- Previous sales and / or customer facing experience in a service business.
- Ability to act as a liaison between the Franchised Business Owners’ commercial cleaning customers and the Franchise Business Owner.
- Ability to effectively provide direction and advice to customers and Franchise Business Owners
- Strong ethics and values; adheres to an appropriate and effective set of core values and beliefs during both good and difficult times.
- Ability to read and interpret documents. Ability to use email, outlook and have strong computer skills.
- Steps up to resolve conflicts/issues and sees them as opportunities. Is cool under pressure and does not become defensive or irritated. Easily approachable.
What We Bring to the Table:
- Base salary
- Vehicle reimbursement Program
- Cell phone and laptop
- Comprehensive benefit package including medical, dental, disability, life, and 401K
- Paid holidays and vacation, personal time off
- Tuition assistance program
- Career Ladder and advancement opportunities- Company policy of “promote from within.”
OUR CORE VALUES SYSTEM
At Coverall, we operate every day with a core Mission, Vision, Passion and Values in mind, which empower us to work together toward a common goal. Whether they are a Coverall franchise business owner or work for Coverall internally, our goal is to drive our core values daily.
Equal Opportunity Employer - vets/disabled
Coverall is one of the largest franchisors of commercial cleaning businesses in the world, supporting over 8,000 Franchised Business Owners who service more than 40,000 customers in 90 markets. We’re a leader in the industry with over 30 years of innovation and expertise. Coverall is dedicated to nurturing a collaborative, fun and high-performance culture that inspires the very best from its 500+ employees. If you’re looking to hit the ground running and make an impact on the business while accelerating your career, we want you!
The Field Customer Service Representative (FCSR) provides essential support to the Operations Department by providing excellent customer service to all customers and franchise owners. The FSR will coordinate the proper delivery of information relating to any customer accounts from Sales to Operations. The FSR handles incoming customer calls and provides timely feedback of any customer concerns to Franchise Owners. The FSR is responsible for conducting customer site surveys for the Companies’ National Accounts and will also accompany Franchise Owners on walk-throughs of any new customer accounts.
Responsibilities:
- Initiate calls to FBO’s, schedule and conduct in-person walk throughs for new customers and returned inventory customers with Franchise Business owners.
- Conduct Walk through with Franchise Owners when customer has requested a change in service provider.
- Conduct initial walk through of new National Account customer properties in preparation for the offering of the commercial cleaning contract to a Coverall Franchised Business Owner.
- Will be required to perform scheduled surveys at National Account Customers.
- Gather measurements, as required, for new National Account customers or new services with existing national accounts.
- Provide primary customer service support and coordinate response with FBO for customers who reach out to support center.
- Document appropriate records and business forms for both our Franchised Business Owners and their customers.
- Provide sale and financing options and complete necessary paperwork with FBO’s who purchase new accounts and equipment.
- Work with FBO to obtain one-time service agreements with customers for On Demand and Preventative Maintenance services.
- Answer general questions from franchisees regarding their monthly billing statements.
- Recommend and sell necessary supplies to franchise business owners.
- Present and discuss Coverall Supply program to customers as needed.
- Other duties that may be assigned to meet business needs.
Qualifications:
- Must have High School diploma or equivalent.
- Reliable transportation, valid driver’s license, proof of car insurance, and successful completion of a background check are required.
- Previous experience within service/or operations field with the ability to demonstrate strong customer service orientation.
- Ability to communicate effectively with customers and franchise business owners.
- Previous sales and / or customer facing experience in a service business.
- Ability to act as a liaison between the Franchised Business Owners’ commercial cleaning customers and the Franchise Business Owner.
- Ability to effectively provide direction and advice to customers and Franchise Business Owners
- Strong ethics and values; adheres to an appropriate and effective set of core values and beliefs during both good and difficult times.
- Ability to read and interpret documents. Ability to use email, outlook and have strong computer skills.
- Steps up to resolve conflicts/issues and sees them as opportunities. Is cool under pressure and does not become defensive or irritated. Easily approachable.
What We Bring to the Table:
- Base salary
- Vehicle reimbursement Program
- Cell phone and laptop
- Comprehensive benefit package including medical, dental, disability, life, and 401K
- Paid holidays and vacation, personal time off
- Tuition assistance program
- Career Ladder and advancement opportunities- Company policy of “promote from within.”
OUR CORE VALUES SYSTEM
At Coverall, we operate every day with a core Mission, Vision, Passion and Values in mind, which empower us to work together toward a common goal. Whether they are a Coverall franchise business owner or work for Coverall internally, our goal is to drive our core values daily.
Equal Opportunity Employer - vets/disabled
See All 13 Field Service Representative Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find JobsField Service Representative Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Field Service Representative Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
What Pennsylvania Employers Look For
The qualifications that appear most often in field service representative jobs across Pennsylvania.
- Associate degree or technical certification in electronics, mechanical engineering, or a related field
- Demonstrated experience diagnosing and repairing mechanical or electronic equipment in the field
- Valid Pennsylvania driver's license and clean driving record for travel to customer sites
- Familiarity with OSHA safety standards and proper use of personal protective equipment
- Proficiency with field service management software and digital documentation tools
- Strong written and verbal communication skills for customer interaction and service reporting
Field Service Representative Jobs in Pennsylvania: Frequently Asked Questions
How do you become a field service representative in Pennsylvania?
Most field service representatives in Pennsylvania enter the role through an associate degree or vocational certificate in electronics technology, mechanical engineering technology, or a related trade from institutions like Pennsylvania College of Technology or Thaddeus Stevens College of Technology. No statewide license is required for the general role, though technicians servicing EPA-regulated refrigerants must hold an EPA Section 608 certification, and those working on medical devices may need manufacturer-specific credentialing before working independently in Pennsylvania facilities.
Which companies hire field service representatives in Pennsylvania?
Companies currently hiring field service representatives in Pennsylvania include Schneider Electric, Veolia, and Coverall, per current listings on Migrate Mate as of September 2026. Pennsylvania's dense concentration of hospitals, manufacturing plants, and commercial real estate makes it a consistently active market for field service roles across healthcare equipment, industrial automation, and building systems.
Which Pennsylvania cities have the most field service representative jobs?
Philadelphia, Horsham, and Trevose account for the most field service representative openings in Pennsylvania. Philadelphia drives volume through its large hospital networks, corporate campuses, and logistics operations, Pittsburgh contributes through its manufacturing revival and university medical centers, and Allentown anchors the Lehigh Valley's growing warehousing and light-industrial corridor, which pulls in field service demand from both local operations and regional distribution hubs.
Are there remote field service representative jobs in Pennsylvania?
Yes, but they're rare. Field service representative work is inherently on-site, as most responsibilities involve hands-on equipment installation, diagnostics, and repair at customer locations. About 0% of field service representative openings tied to Pennsylvania are remote or hybrid as of September 2026, and those positions tend to involve account coordination, remote diagnostics support, or technical sales rather than physical servicing.
How can I get hired as a field service representative in Pennsylvania with little or no experience?
The most realistic entry path is a technical apprenticeship or an entry-level field technician role that provides on-the-job training under a senior representative. Large Pennsylvania employers like Siemens and Johnson Controls run structured technician training programs for candidates who hold an associate degree or vocational certificate but lack field experience. Lateral moves from roles like biomedical equipment technician, HVAC installer, or help desk technician are common. Earning an EPA Section 608 certification before applying gives candidates a measurable edge in Pennsylvania's building systems and facilities management sector.
Where can I find and apply to field service representative jobs in Pennsylvania?
You can find and apply to field service representative jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings across industries and experience levels. Find roles that fit your background and apply directly to the ones that match.
See All 13 Field Service Representative Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
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