Field Service Representative Jobs in Maryland
Field Service Representative jobs in Maryland are concentrated in the Baltimore metro, the Washington D.C. suburbs, and the Annapolis corridor, with strong demand in defense electronics, medical equipment, and industrial automation. Established employers with a lasting presence in Maryland include Northrop Grumman, Leidos, and Medtronic, all of which maintain large technical service operations in the state. Openings range from entry-level installation technicians to senior field engineers managing complex government and healthcare accounts. Find a role that fits below and apply directly.
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ELTA North America (ELTA NA) is a global leader in the design, manufacture and support of innovative electronic systems for the United States government. ELTA NA is seeking qualified applicants for the position Field Service Representative.
Location
Annapolis Junction, MD
Position Summary
The Field Service Representative (FSR) serves as the primary technical interface between the company and its aerospace and defense customers. This role provides on-site support for installation, operation, maintenance, troubleshooting, and training on complex aerospace systems and equipment. The FSR ensures mission readiness, maximizes system performance, and represents the company with professionalism and technical expertise in both domestic and international field environments.
Key Responsibilities
- Provide on-site technical support for the installation, integration, operation, and maintenance of aerospace and defense systems.
- Diagnose and resolve system issues, including mechanical, electrical, avionics, and software-related problems.
- Perform system inspections, preventive maintenance, and corrective actions to ensure optimal performance and compliance with specifications.
- Deliver technical training to end-users, maintainers, and operators, both formally and informally.
- Serve as a liaison between customers, engineering teams, program management, and product support teams.
- Document field observations, troubleshooting steps, and corrective actions; provide detailed service reports.
- Support engineering teams through feedback, data collection, and participation in system upgrades, modifications, and testing.
- Ensure all work complies with safety standards, military regulations, and program requirements.
- Travel extensively to customer sites, including operational environments and military installations.
- Represent the company professionally and maintain strong customer relationships built on trust, responsiveness, and technical skill.
Required Qualifications
- Associate or bachelor’s degree in engineering, aerospace technology, electronics, or a related technical field (or equivalent military/industry experience).
- Experience supporting aerospace, defense, or mission-critical systems in a field or maintenance capacity.
- Strong troubleshooting abilities across mechanical, electrical, and software domains.
- Ability to read and interpret engineering drawings, schematics, technical orders, and maintenance documentation.
- Familiarity with defense industry practices, safety protocols, and quality assurance standards.
- Excellent communication skills, including the ability to train and brief technical and non-technical audiences.
- Ability and willingness to travel frequently, including internationally and to austere environments.
- Active U.S. DoD security clearance (Secret or higher), with the ability to maintain clearance for the duration of employment.
Preferred Qualifications
- Prior military experience or experience supporting DoD programs.
- OEM or depot-level maintenance experience on aerospace platforms or subsystems.
- Experience with mission systems, avionics, ISR payloads, propulsion systems, or unmanned platforms.
- Certifications such as A&P, IPC, CompTIA, or manufacturer-specific credentials.
Key Competencies
- Customer focus and strong relationship-building skills
- Technical problem-solving and root-cause analysis
- Adaptability in dynamic or deployed environments
- Self-direction and strong time-management skills
- Professionalism under pressure
ELTA – NA is an Equal Opportunity Employer.
Candidates must document US citizenship as required to obtain secret clearance.
ELTA North America (ELTA NA) is a global leader in the design, manufacture and support of innovative electronic systems for the United States government. ELTA NA is seeking qualified applicants for the position Field Service Representative.
Location
Annapolis Junction, MD
Position Summary
The Field Service Representative (FSR) serves as the primary technical interface between the company and its aerospace and defense customers. This role provides on-site support for installation, operation, maintenance, troubleshooting, and training on complex aerospace systems and equipment. The FSR ensures mission readiness, maximizes system performance, and represents the company with professionalism and technical expertise in both domestic and international field environments.
Key Responsibilities
- Provide on-site technical support for the installation, integration, operation, and maintenance of aerospace and defense systems.
- Diagnose and resolve system issues, including mechanical, electrical, avionics, and software-related problems.
- Perform system inspections, preventive maintenance, and corrective actions to ensure optimal performance and compliance with specifications.
- Deliver technical training to end-users, maintainers, and operators, both formally and informally.
- Serve as a liaison between customers, engineering teams, program management, and product support teams.
- Document field observations, troubleshooting steps, and corrective actions; provide detailed service reports.
- Support engineering teams through feedback, data collection, and participation in system upgrades, modifications, and testing.
- Ensure all work complies with safety standards, military regulations, and program requirements.
- Travel extensively to customer sites, including operational environments and military installations.
- Represent the company professionally and maintain strong customer relationships built on trust, responsiveness, and technical skill.
Required Qualifications
- Associate or bachelor’s degree in engineering, aerospace technology, electronics, or a related technical field (or equivalent military/industry experience).
- Experience supporting aerospace, defense, or mission-critical systems in a field or maintenance capacity.
- Strong troubleshooting abilities across mechanical, electrical, and software domains.
- Ability to read and interpret engineering drawings, schematics, technical orders, and maintenance documentation.
- Familiarity with defense industry practices, safety protocols, and quality assurance standards.
- Excellent communication skills, including the ability to train and brief technical and non-technical audiences.
- Ability and willingness to travel frequently, including internationally and to austere environments.
- Active U.S. DoD security clearance (Secret or higher), with the ability to maintain clearance for the duration of employment.
Preferred Qualifications
- Prior military experience or experience supporting DoD programs.
- OEM or depot-level maintenance experience on aerospace platforms or subsystems.
- Experience with mission systems, avionics, ISR payloads, propulsion systems, or unmanned platforms.
- Certifications such as A&P, IPC, CompTIA, or manufacturer-specific credentials.
Key Competencies
- Customer focus and strong relationship-building skills
- Technical problem-solving and root-cause analysis
- Adaptability in dynamic or deployed environments
- Self-direction and strong time-management skills
- Professionalism under pressure
ELTA – NA is an Equal Opportunity Employer.
Candidates must document US citizenship as required to obtain secret clearance.
See All 12 Field Service Representative Jobs in Maryland
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Find JobsField Service Representative Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Field Service Representative Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
What Maryland Employers Look For
The qualifications that appear most often in field service representative jobs across Maryland.
- Associate or bachelor's degree in electronics, engineering technology, or a related technical field
- Two or more years of hands-on field service or technical support experience
- Ability to obtain or hold a federal security clearance for Maryland government contractor roles
- Valid driver's license with a clean record for regular travel to customer sites across Maryland
- Proficiency with diagnostic tools, service management software, and equipment documentation
- Strong customer communication skills with the ability to explain technical issues in plain language
Field Service Representative Jobs in Maryland: Frequently Asked Questions
How do you become a field service representative in Maryland?
Most Maryland employers require at minimum an associate degree in electronics, engineering technology, biomedical equipment, or a related discipline, though many accept equivalent technical training or military service experience. Maryland does not issue a state license specifically for field service representatives, so the hiring path centers on technical credentials such as CompTIA certifications for IT-adjacent roles or CBET certification for biomedical equipment technicians. Candidates targeting defense contractor roles in the state will also need to qualify for a federal security clearance.
Which companies hire field service representatives in Maryland?
Companies currently hiring field service representatives in Maryland include Leonardo DRS, Kreg Therapeutics, and Semper Valens Solutions, per current listings on Migrate Mate as of September 2026. Maryland's concentration of defense contractors, federal health agencies, and medical device firms in the Baltimore-Washington corridor creates consistent demand for field service professionals throughout the year.
Which Maryland cities have the most field service representative jobs?
The cities with the most field service representative openings in Maryland are Aberdeen, Arbutus, and Germantown. This distribution reflects the concentration of defense and government contractor campuses in the D.C. suburbs, the large hospital systems and biomedical industry anchored in Baltimore, and the federal agency presence around Annapolis and the broader Bay area, which together draw the majority of field service hiring activity in the state.
Are there remote field service representative jobs in Maryland?
Yes, but they are rare. The core of field service representative work requires on-site equipment installation, maintenance, and customer interaction, so most roles involve regular travel to client locations. About 50% of field service representative openings tied to Maryland are remote or hybrid as of September 2026, and those positions tend to involve account coordination, technical documentation, or software-based support functions rather than hands-on equipment work.
How can I get hired as a field service representative in Maryland with little or no experience?
The most realistic entry path is an associate degree or technical certificate from a Maryland community college such as Anne Arundel Community College or Community College of Baltimore County, which feed directly into field technician pipelines at area defense and medical device employers. Look for entry-level titles like field technician, service associate, or biomedical equipment support specialist. Northrop Grumman and Leidos both run associate and early-career programs in Maryland that consider candidates transitioning from the military or adjacent roles in IT support or clinical equipment maintenance.
Where can I find and apply to field service representative jobs in Maryland?
You can find and apply to field service representative jobs in Maryland on Migrate Mate, which lists current Maryland openings across the Baltimore metro, D.C. suburbs, and surrounding areas. Find roles that fit your experience and specialty, then apply directly to the employers posting them.
See All 12 Field Service Representative Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
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