Financial Counselor Jobs in Iowa
Financial Counselor jobs in Iowa are concentrated in healthcare systems, credit unions, and nonprofit social services, with steady demand from entry-level positions through senior program roles. The busiest hiring markets are Des Moines, Cedar Rapids, and Iowa City, where major employers like UnityPoint Health, MidWestOne Bank, and the University of Iowa Hospitals and Clinics maintain ongoing financial counseling needs. The most in-demand specialties are medical financial counseling, consumer debt counseling, and student financial services. Find a role that fits below and apply directly.
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See related jobsClarinda Regional Health Center is looking for a Full-Time Financial Counselor to work in our Business Office. Hours would be 8:00 - 4:30, Monday - Friday.
PRIMARY FUNCTION:
Responsible for Advancing Exceptional Care by prioritizing Safety and Quality in every aspect of patient care. This role is committed to fulfilling essential duties that enhance patient outcomes, operational efficiency, and overall healthcare standards, ensuring all actions align with the philosophy, goals, and objectives of Clarinda Regional Health Center (CRHC). By maintaining the highest level of care, this position supports CRHC’s dedication to fostering a safe, compassionate, and high-quality healthcare environment for our patients and community.
QUALIFICATIONS:
Education and/or Experience
- High school diploma or equivalent preferred
- Previous office experience preferred
- Previous insurance and billing experience preferred
Certificates, Licensure, Registrations
- For job-specific certifications refer to the Education Certification Requirements by Job Category: Non-Clinical Staff
WORK SCHEDULE & SHIFT REQUIREMENTS:
The facility operates 24/7; however, work schedules may vary based on departmental needs to ensure the highest standard of patient care and operational efficiency. Flexibility will be expected.
- Position is classified as non-exempt and eligible for overtime in accordance with labor laws.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS:
This position involves a combination of physical activities necessary to perform essential job functions effectively. The employee should be able to:
- Sit, stand, and walk for varying lengths of time throughout the workday.
- Lift, push, pull, or carry light to moderate loads, with assistance available for heavier items.
- Use fine motor skills, including grasping, reaching, and handling equipment or materials as needed.
- Perform routine movements, such as typing, writing, or handling supplies.
- Bend, stoop, kneel, or crouch occasionally for job-related tasks.
- See and hear well enough to read documents, operate equipment, and communicate effectively.
- Work in a dynamic environment, adapting to occasional changes in pace or setting.
Reasonable accommodations will be considered to support individuals in performing essential job functions.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES
At CRHC, our core values—Compassion, Advancing, Relationships, and Exceptional—are at the heart of everything we do. These values drive our commitment to Advancing Exceptional Care, ensuring that we provide the highest quality care to our patients while supporting and empowering our team members. We believe in creating a compassionate environment where relationships are nurtured, collaboration is encouraged, and excellence is expected.
As a member of our team, you will embody these values in your daily work by:
- Compassion: Demonstrating empathy and kindness in every interaction, recognizing the unique needs of our patients and colleagues.
- Advancing: Embracing innovation, continuous learning, and striving for improvement in all aspects of patient care and team collaboration.
- Relationships: Building trust through open communication and teamwork, fostering a supportive atmosphere that prioritizes respect and understanding.
- Exceptional: Holding yourself to the highest standards, delivering superior care, and contributing to a culture of excellence that impacts both patients and colleagues.
Compiles information to send electronic or hard copy ub64 and 1500 of the patient’s services to the correct agencies.
- Verifies hospital insurance information.
- Compiles hospital bills, completes appropriate forms, submit claims to proper agencies/insurance companies.
- Files claim within a timely filing period.
- Contacts patients/insurance companies to collect unpaid insurance claims.
- Appeals claims denied with the proper documentation and time frame allowed for the different agencies.
Keeps current on changes to bill out a claim correctly.
- Stays informed about changes in Medicare, Medicaid, and commercial insurance agencies so that the hospital complies when billing out claims.
- Ensures documents being submitted to all agencies are the current standards and policies.
- Keeps admission staff updated on changes that may affect a claim being processed correctly.
Demonstrates customer service strengths to patients, other staff members and community.
- Answers the telephone in a polite and helpful manner. Communicates information to the appropriate personnel.
- Interacts with patients/families in a professional manner. Provides explanations regarding statements and insurance coverage.
- Treats patients and families with respect; ensures confidentiality of patient records.
- Maintains a good working relationship within the department and with other departments.
- Maintains a professional working relationship with insurance companies and other entities.
Assists patients, community, and guarantors regarding payment of their account.
- Explains balances due in an understandable manner.
- Follows up, corresponds, and documents payment arrangements and delinquent status of accounts on a consistent and timely basis.
- Follows policies regarding collection, self-pay balances, charity care, write offs and bad debt.
- Works with attorneys and collection agencies on private pay accounts, delinquent accounts, and legal claims.
Ensures electronic receipting for both clinic and hospital in a complete, accurate manner to ensure timely closing of days.
- Processes patient statement information to the proper agencies on a weekly basis.
- Processes patient refunds in a timely manner.
Performs balances daily.
- Posts receipts to the proper accounts.
- Balances the receipts to the ledger accounts.
- Prepares the deposit for the bank.
Quality Program Participation
- Actively participates in CRHC’s Quality Program, committees, performance improvement initiatives, and operational support activities.
- Demonstrates a commitment to Quality Improvement (QI) practices.
- Regularly attends Department huddles.
- Completes tasks as outlined on the Department Huddle Board.
Other Responsibilities
- Performs additional duties as assigned to support the strategic initiatives of CRHC.
Clarinda Regional Health Center is looking for a Full-Time Financial Counselor to work in our Business Office. Hours would be 8:00 - 4:30, Monday - Friday.
PRIMARY FUNCTION:
Responsible for Advancing Exceptional Care by prioritizing Safety and Quality in every aspect of patient care. This role is committed to fulfilling essential duties that enhance patient outcomes, operational efficiency, and overall healthcare standards, ensuring all actions align with the philosophy, goals, and objectives of Clarinda Regional Health Center (CRHC). By maintaining the highest level of care, this position supports CRHC’s dedication to fostering a safe, compassionate, and high-quality healthcare environment for our patients and community.
QUALIFICATIONS:
Education and/or Experience
- High school diploma or equivalent preferred
- Previous office experience preferred
- Previous insurance and billing experience preferred
Certificates, Licensure, Registrations
- For job-specific certifications refer to the Education Certification Requirements by Job Category: Non-Clinical Staff
WORK SCHEDULE & SHIFT REQUIREMENTS:
The facility operates 24/7; however, work schedules may vary based on departmental needs to ensure the highest standard of patient care and operational efficiency. Flexibility will be expected.
- Position is classified as non-exempt and eligible for overtime in accordance with labor laws.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS:
This position involves a combination of physical activities necessary to perform essential job functions effectively. The employee should be able to:
- Sit, stand, and walk for varying lengths of time throughout the workday.
- Lift, push, pull, or carry light to moderate loads, with assistance available for heavier items.
- Use fine motor skills, including grasping, reaching, and handling equipment or materials as needed.
- Perform routine movements, such as typing, writing, or handling supplies.
- Bend, stoop, kneel, or crouch occasionally for job-related tasks.
- See and hear well enough to read documents, operate equipment, and communicate effectively.
- Work in a dynamic environment, adapting to occasional changes in pace or setting.
Reasonable accommodations will be considered to support individuals in performing essential job functions.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES
At CRHC, our core values—Compassion, Advancing, Relationships, and Exceptional—are at the heart of everything we do. These values drive our commitment to Advancing Exceptional Care, ensuring that we provide the highest quality care to our patients while supporting and empowering our team members. We believe in creating a compassionate environment where relationships are nurtured, collaboration is encouraged, and excellence is expected.
As a member of our team, you will embody these values in your daily work by:
- Compassion: Demonstrating empathy and kindness in every interaction, recognizing the unique needs of our patients and colleagues.
- Advancing: Embracing innovation, continuous learning, and striving for improvement in all aspects of patient care and team collaboration.
- Relationships: Building trust through open communication and teamwork, fostering a supportive atmosphere that prioritizes respect and understanding.
- Exceptional: Holding yourself to the highest standards, delivering superior care, and contributing to a culture of excellence that impacts both patients and colleagues.
Compiles information to send electronic or hard copy ub64 and 1500 of the patient’s services to the correct agencies.
- Verifies hospital insurance information.
- Compiles hospital bills, completes appropriate forms, submit claims to proper agencies/insurance companies.
- Files claim within a timely filing period.
- Contacts patients/insurance companies to collect unpaid insurance claims.
- Appeals claims denied with the proper documentation and time frame allowed for the different agencies.
Keeps current on changes to bill out a claim correctly.
- Stays informed about changes in Medicare, Medicaid, and commercial insurance agencies so that the hospital complies when billing out claims.
- Ensures documents being submitted to all agencies are the current standards and policies.
- Keeps admission staff updated on changes that may affect a claim being processed correctly.
Demonstrates customer service strengths to patients, other staff members and community.
- Answers the telephone in a polite and helpful manner. Communicates information to the appropriate personnel.
- Interacts with patients/families in a professional manner. Provides explanations regarding statements and insurance coverage.
- Treats patients and families with respect; ensures confidentiality of patient records.
- Maintains a good working relationship within the department and with other departments.
- Maintains a professional working relationship with insurance companies and other entities.
Assists patients, community, and guarantors regarding payment of their account.
- Explains balances due in an understandable manner.
- Follows up, corresponds, and documents payment arrangements and delinquent status of accounts on a consistent and timely basis.
- Follows policies regarding collection, self-pay balances, charity care, write offs and bad debt.
- Works with attorneys and collection agencies on private pay accounts, delinquent accounts, and legal claims.
Ensures electronic receipting for both clinic and hospital in a complete, accurate manner to ensure timely closing of days.
- Processes patient statement information to the proper agencies on a weekly basis.
- Processes patient refunds in a timely manner.
Performs balances daily.
- Posts receipts to the proper accounts.
- Balances the receipts to the ledger accounts.
- Prepares the deposit for the bank.
Quality Program Participation
- Actively participates in CRHC’s Quality Program, committees, performance improvement initiatives, and operational support activities.
- Demonstrates a commitment to Quality Improvement (QI) practices.
- Regularly attends Department huddles.
- Completes tasks as outlined on the Department Huddle Board.
Other Responsibilities
- Performs additional duties as assigned to support the strategic initiatives of CRHC.
See All 5 Financial Counselor Jobs in Iowa
Find roles in Iowa that match your experience and apply in just a few clicks.
Find Financial Counselor JobsFinancial Counselor Jobs by City in Iowa
Where Iowa roles are concentrated, by current openings.
Financial Counselor Job Market in Iowa
A snapshot from current Iowa openings, updated as new roles post.
Who's Hiring
What Iowa Employers Look For
The qualifications that appear most often in financial counselor jobs across Iowa.
- Active Iowa certification through NFCC-affiliated credentials or equivalent state-recognized financial counseling credential
- Bachelor's degree in finance, social work, psychology, or a closely related field
- Demonstrated experience explaining budgeting, debt repayment plans, or benefits navigation to clients
- Proficiency with financial counseling software and case management documentation systems
- Strong written and verbal communication skills for client-facing and interdisciplinary settings
- Knowledge of Iowa social service programs, public benefits eligibility, and local community resources
Financial Counselor Jobs in Iowa: Frequently Asked Questions
How do you become a financial counselor in Iowa?
Most Iowa employers expect candidates to hold a recognized financial counseling credential, with the Accredited Financial Counselor designation from the Association for Financial Counseling and Planning Education being the most widely requested. Iowa has no single state licensing board for the role itself, so credentialing is driven by employer and sector. A bachelor's degree in finance, social work, or a related field is the standard educational entry point, and healthcare employers often add medical billing or patient advocacy training on top.
Which companies hire financial counselors in Iowa?
Iowa financial counselor roles are posted by Loras College, Urology Center of Iowa, and Decatur County Hospital and others right now, based on current listings on Migrate Mate as of November 2026. Iowa's strong presence of regional credit unions, integrated health systems, and nonprofit consumer credit agencies means hiring is distributed across both large institutions and community-focused organizations statewide.
Which Iowa cities have the most financial counselor jobs?
Leon, Clive, and Dubuque have the most financial counselor openings in Iowa. Des Moines anchors demand through its concentration of insurance headquarters, large healthcare networks, and financial services firms, while Cedar Rapids and Iowa City benefit from major hospital systems and the University of Iowa's health and student services operations driving consistent counseling hires.
Are there remote financial counselor jobs in Iowa?
Yes, and they're more common than in many comparable roles. About 0% of financial counselor openings tied to Iowa are remote or hybrid as of November 2026, reflecting how much of the work involves phone and video consultations, document review, and written case management. Debt counseling, student loan advising, and benefits navigation positions are the most likely to be offered fully remote by Iowa employers.
How can I get hired as a financial counselor in Iowa with little or no experience?
The most realistic entry path is applying to patient financial services coordinator or financial advocate roles at Iowa's large health systems, such as UnityPoint Health or Iowa Health System affiliates, which routinely hire candidates without prior counseling experience and provide structured on-the-job training. Credit unions like GreenState Credit Union and IHMVCU hire financial service representatives who transition into counseling roles. Completing an Accredited Financial Counselor candidate program or earning a credit counseling certificate gives applicants a clear edge over other first-time candidates.
Where can I find and apply to financial counselor jobs in Iowa?
You can find and apply to financial counselor jobs in Iowa on Migrate Mate, which lists current Iowa openings across healthcare, credit, nonprofit, and financial services sectors. Find the roles that fit your background and apply directly to each one.
See All 5 Financial Counselor Jobs in Iowa
Find roles in Iowa that match your experience and apply in just a few clicks.
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