Financial Counselor Jobs in Kentucky
Financial Counselor jobs in Kentucky concentrate heavily in healthcare systems, banking and credit unions, and social services, with steady demand across entry-level to senior specialist roles. Louisville, Lexington, and Bowling Green are the primary hiring markets, anchored by employers such as Norton Healthcare, Humana, and Baptist Health. The most in-demand specialties are patient financial counseling, consumer credit counseling, and benefits navigation. See the openings below and apply to the ones that match your experience.
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Showing 5 of 11+ Financial Counselor jobs
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Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service.
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Under the general direction of the Director of Financial Aid, the Financial Aid Counselor plays a critical role in assisting students in navigating the financial aid process. The ideal candidate will provide comprehensive financial aid counseling, assisting students through the application and awarding processes, ensuring access to the financial resources needed to pursue their education.
Essential Job Functions:
- Provide individualized counseling to students regarding financial aid options, eligibility, and application procedures.
- Assist students in understanding and navigating the financial aid process, including completing the Free Application for Federal Student Aid (FAFSA) and other required documentation.
- Review and evaluate financial aid applications for accuracy and completeness.
- Address inquiries related to financial aid policies, procedures, and eligibility criteria.
- Advocate for students in resolving financial aid issues and challenges.
- Facilitate outbound communication via telephone, email, and text to ensure students are appropriately informed of missing financial documents.
- Answer phone calls and respond to emails in a professional and tactful manner.
- Stay informed about changes in federal and state financial aid regulations.
- Ensure compliance with all relevant laws and regulations governing financial aid programs.
- Assist with new student orientation including the ability to counsel, present and deliver presentation with financial information to prospective students and parents.
Knowledge, Skills, and Abilities:
- Initiative-taker with positive outlook and an interest in the success of the University
- Possess good decision-making skills and the ability to assist a student community of diverse perspectives and cultures.
- Demonstrated excellence in verbal and written communication skills.
- Must have exceptional follow-up, follow-through, and attention to detail.
- Respond to large volumes of phone, email and in-person inquiries in a timely manner.
- Ability to manage confidential information, exercise sound judgment and recognize the confidential nature of student information (FERPA)
- Results oriented with ability to manage multiple projects or tasks.
- Strong critical thinking skills with the ability to solve problems and communicate concisely while focusing on the needs of the student.
Minimum Education and Experience:
- Associate degree or equivalent experience required, B.A. or B.S. preferred.
- Previous experience in financial aid counseling or related student services role is preferred.
- Knowledge of federal and state financial aid programs and regulations.
- Excellent communication and time-management abilities.
- Ability to work with diverse student populations and maintain confidentiality.
- Strong computer skills including proficiency in Microsoft Word, Outlook, and Excel with a willingness to learn University software products.
- Demonstrated organizational and time management skills including the ability to successfully priority and manage multiple tasks.
Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a
“life-more-abundant.”
Get Set for Cumberlands!
Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service.
CURRENT STUDENT or EMPLOYEE? Please log into Workday and use the Career Tile to find and apply to jobs from our internal career sites.
Under the general direction of the Director of Financial Aid, the Financial Aid Counselor plays a critical role in assisting students in navigating the financial aid process. The ideal candidate will provide comprehensive financial aid counseling, assisting students through the application and awarding processes, ensuring access to the financial resources needed to pursue their education.
Essential Job Functions:
- Provide individualized counseling to students regarding financial aid options, eligibility, and application procedures.
- Assist students in understanding and navigating the financial aid process, including completing the Free Application for Federal Student Aid (FAFSA) and other required documentation.
- Review and evaluate financial aid applications for accuracy and completeness.
- Address inquiries related to financial aid policies, procedures, and eligibility criteria.
- Advocate for students in resolving financial aid issues and challenges.
- Facilitate outbound communication via telephone, email, and text to ensure students are appropriately informed of missing financial documents.
- Answer phone calls and respond to emails in a professional and tactful manner.
- Stay informed about changes in federal and state financial aid regulations.
- Ensure compliance with all relevant laws and regulations governing financial aid programs.
- Assist with new student orientation including the ability to counsel, present and deliver presentation with financial information to prospective students and parents.
Knowledge, Skills, and Abilities:
- Initiative-taker with positive outlook and an interest in the success of the University
- Possess good decision-making skills and the ability to assist a student community of diverse perspectives and cultures.
- Demonstrated excellence in verbal and written communication skills.
- Must have exceptional follow-up, follow-through, and attention to detail.
- Respond to large volumes of phone, email and in-person inquiries in a timely manner.
- Ability to manage confidential information, exercise sound judgment and recognize the confidential nature of student information (FERPA)
- Results oriented with ability to manage multiple projects or tasks.
- Strong critical thinking skills with the ability to solve problems and communicate concisely while focusing on the needs of the student.
Minimum Education and Experience:
- Associate degree or equivalent experience required, B.A. or B.S. preferred.
- Previous experience in financial aid counseling or related student services role is preferred.
- Knowledge of federal and state financial aid programs and regulations.
- Excellent communication and time-management abilities.
- Ability to work with diverse student populations and maintain confidentiality.
- Strong computer skills including proficiency in Microsoft Word, Outlook, and Excel with a willingness to learn University software products.
- Demonstrated organizational and time management skills including the ability to successfully priority and manage multiple tasks.
Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a
“life-more-abundant.”
See All 11 Financial Counselor Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
Find Financial Counselor JobsFinancial Counselor Jobs by City in Kentucky
Where Kentucky roles are concentrated, by current openings.
Financial Counselor Job Market in Kentucky
A snapshot from current Kentucky openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Kentucky Employers Look For
The qualifications that appear most often in financial counselor jobs across Kentucky.
- Bachelor's degree in finance, social work, counseling, or a related field required
- Kentucky-recognized credentials such as AFC or NFCC certification preferred by most employers
- Experience with patient billing, insurance verification, or financial assistance programs
- Proficiency in financial counseling software and electronic health record systems
- Strong communication skills for explaining complex financial options to clients
- Knowledge of Kentucky Medicaid, KCHIP, and state assistance program eligibility rules
Financial Counselor Jobs in Kentucky: Frequently Asked Questions
How do you become a financial counselor in Kentucky?
Kentucky does not issue a state-specific license for financial counselors, so entry typically begins with a bachelor's degree in finance, social work, business, or counseling. Employers in healthcare and nonprofit settings often require or prefer nationally recognized credentials such as the Accredited Financial Counselor designation or certification through the National Foundation for Credit Counseling. Candidates targeting hospital systems in Kentucky should also familiarize themselves with Medicaid eligibility and state assistance programs, as patient financial counseling is one of the largest hiring segments in the state.
Which companies hire financial counselors in Kentucky?
Employers hiring financial counselors in Kentucky right now include Magellan Health, Norton Healthcare, and Infopact, based on current listings on Migrate Mate as of September 2026. Kentucky's concentration of large regional hospital systems, credit unions, and insurance headquarters means hiring tends to be consistent and distributed across multiple locations throughout the state.
Which Kentucky cities have the most financial counselor jobs?
Louisville, Fort Campbell, and Glasgow lead Kentucky for financial counselor openings. Louisville drives the largest share of demand as the state's commercial and healthcare hub, home to major hospital networks and insurance employers, while Lexington supports a strong second market through its university medical center and banking sector, and Bowling Green draws steady openings from its growing regional healthcare and financial services base.
Are there remote financial counselor jobs in Kentucky?
Yes, and they're more common than in many comparable roles, since much of the counseling work involves phone, video, and document-based client interaction that translates well to remote settings. About 0% of financial counselor openings tied to Kentucky are remote or hybrid as of September 2026, reflecting demand from insurers and nonprofit credit counseling agencies in particular. Roles focused on patient financial assistance at hospital systems are more likely to require on-site presence.
How can I get hired as a financial counselor in Kentucky with little or no experience?
The most realistic entry path is applying directly to patient financial counselor or financial assistance specialist openings at Kentucky's larger hospital systems, where Norton Healthcare and Baptist Health have historically brought on candidates from customer service, billing, or social work backgrounds and provided on-the-job training. Community action agencies and nonprofit credit counseling organizations across the state also hire without requiring prior counseling experience if candidates hold a relevant degree. Earning an Accredited Financial Counselor student credential while completing a degree gives candidates a concrete edge in competitive applicant pools.
Where can I find and apply to financial counselor jobs in Kentucky?
You can find and apply to financial counselor jobs in Kentucky on Migrate Mate, which lists current openings from employers across the state. Search the listings to find roles that match your background and experience level, then apply directly to the ones that fit.
See All 11 Financial Counselor Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
Find Financial Counselor Jobs