Functional Consultant Jobs in New York
Functional Consultant jobs in New York sit in one of the most active markets in the country, with demand concentrated in enterprise software, financial services, healthcare systems, and public sector technology modernization, covering roles from junior consultant through principal and practice lead. The heaviest hiring is in New York City, Albany, and Buffalo, where organizations such as Deloitte, IBM, and Accenture maintain deep consulting practices. The most sought-after specialties in New York include ERP implementation, Salesforce and Oracle configuration, and business process reengineering. Find a role that fits below and apply directly.
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The Marketing Functional Consultant acts as the bridge between business stakeholders and technical teams, translating marketing and customer engagement requirements into Salesforce Marketing Cloud (SFMC) solutions. This role is responsible for gathering requirements, defining campaign and journey processes, supporting user adoption, and ensuring successful delivery of SFMC initiatives.
Key Responsibilities:
Gather, analyze, and translate business requirements into Salesforce Marketing Cloud functional requirements and solution specifications.
Collaborate with stakeholders to define customer journeys, campaign workflows, segmentation strategies, and marketing processes.
Create and manage user stories, business requirements documents (BRDs), functional specifications, and acceptance criteria.
Facilitate discovery sessions, stakeholder workshops, and solution review meetings.
Work closely with architects, developers, and QA teams to ensure requirements are accurately implemented.
Support User Acceptance Testing (UAT) by preparing test scenarios, coordinating testing activities, and validating business outcomes.
Drive user training, change management, and adoption initiatives for SFMC solutions.
Document business processes, workflows, data requirements, and system interactions.
Identify opportunities for process improvements and recommend optimized marketing operations.
Ensure delivered solutions align with business objectives, customer experience goals, and platform capabilities.
Provide ongoing support during deployment, hypercare, and post-implementation phases.
Required Skills & Qualifications:
Strong understanding of Salesforce Marketing Cloud modules, including Journey Builder, Email Studio, Contact Builder, and Automation Studio.
Experience in requirements gathering, business process mapping, and stakeholder management.
Ability to translate business needs into functional and technical requirements.
Experience creating user stories, acceptance criteria, process flows, and functional documentation.
Knowledge of customer lifecycle marketing, campaign management, and personalization strategies.
Strong communication, presentation, and workshop facilitation skills.
Familiarity with Agile delivery methodologies and tools such as Jira or Azure DevOps.
Experience:
3+ to 7+ years of experience as a Business Analyst, CRM Consultant, or Marketing Technology Consultant.
Experience working on Salesforce Marketing Cloud implementations and enhancements.
Exposure to digital marketing, customer engagement platforms, and marketing automation solutions is preferred.
Preferred Certifications:
Salesforce Marketing Cloud Email Specialist
Salesforce Marketing Cloud Administrator
Salesforce Business Analyst Certification
Agile/Scrum Certification (preferred)
The pay range that the employer in good faith reasonably expects to pay for this position is $40.45/hour - $63.20/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
The Marketing Functional Consultant acts as the bridge between business stakeholders and technical teams, translating marketing and customer engagement requirements into Salesforce Marketing Cloud (SFMC) solutions. This role is responsible for gathering requirements, defining campaign and journey processes, supporting user adoption, and ensuring successful delivery of SFMC initiatives.
Key Responsibilities:
Gather, analyze, and translate business requirements into Salesforce Marketing Cloud functional requirements and solution specifications.
Collaborate with stakeholders to define customer journeys, campaign workflows, segmentation strategies, and marketing processes.
Create and manage user stories, business requirements documents (BRDs), functional specifications, and acceptance criteria.
Facilitate discovery sessions, stakeholder workshops, and solution review meetings.
Work closely with architects, developers, and QA teams to ensure requirements are accurately implemented.
Support User Acceptance Testing (UAT) by preparing test scenarios, coordinating testing activities, and validating business outcomes.
Drive user training, change management, and adoption initiatives for SFMC solutions.
Document business processes, workflows, data requirements, and system interactions.
Identify opportunities for process improvements and recommend optimized marketing operations.
Ensure delivered solutions align with business objectives, customer experience goals, and platform capabilities.
Provide ongoing support during deployment, hypercare, and post-implementation phases.
Required Skills & Qualifications:
Strong understanding of Salesforce Marketing Cloud modules, including Journey Builder, Email Studio, Contact Builder, and Automation Studio.
Experience in requirements gathering, business process mapping, and stakeholder management.
Ability to translate business needs into functional and technical requirements.
Experience creating user stories, acceptance criteria, process flows, and functional documentation.
Knowledge of customer lifecycle marketing, campaign management, and personalization strategies.
Strong communication, presentation, and workshop facilitation skills.
Familiarity with Agile delivery methodologies and tools such as Jira or Azure DevOps.
Experience:
3+ to 7+ years of experience as a Business Analyst, CRM Consultant, or Marketing Technology Consultant.
Experience working on Salesforce Marketing Cloud implementations and enhancements.
Exposure to digital marketing, customer engagement platforms, and marketing automation solutions is preferred.
Preferred Certifications:
Salesforce Marketing Cloud Email Specialist
Salesforce Marketing Cloud Administrator
Salesforce Business Analyst Certification
Agile/Scrum Certification (preferred)
The pay range that the employer in good faith reasonably expects to pay for this position is $40.45/hour - $63.20/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
See All 8 Functional Consultant Jobs in New York
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Find Functional Consultant JobsFunctional Consultant Jobs by City in New York
Where New York roles are concentrated, by current openings.
Functional Consultant Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Healthcare & Medical Services
What New York Employers Look For
The qualifications that appear most often in functional consultant jobs across New York.
- Bachelor's degree in information systems, business administration, or a related field
- Hands-on experience implementing ERP platforms such as SAP, Oracle, or Microsoft Dynamics
- Demonstrated ability to gather requirements, map business processes, and document functional specifications
- Strong client-facing communication skills for stakeholder workshops and executive presentations
- Relevant platform certifications such as Salesforce Administrator, SAP Certified Application Associate, or Oracle Cloud
- Experience working in regulated New York industries including financial services, healthcare, or state government
Functional Consultant Jobs in New York: Frequently Asked Questions
How do you become a functional consultant in New York?
Becoming a functional consultant in New York typically starts with a bachelor's degree in business, information systems, or a related discipline, followed by hands-on experience in a specific platform or industry vertical. New York does not require a state-issued license for this role, but employers in regulated sectors such as finance and healthcare expect platform certifications like SAP Certified Application Associate or Salesforce Administrator. Building experience at a New York consulting firm or in an in-house systems team is the most common entry path.
How much do functional consultants make in New York?
Functional consultants in New York earn a median of about $112,250 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $64,900 for the lowest 10% to over $209,440 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire functional consultants in New York?
Employers hiring functional consultants in New York right now include Capgemini, Crowe, and Tessera Labs, based on current listings on Migrate Mate as of August 2026. New York's dense concentration of financial institutions, hospital networks, and large state agencies means demand is sustained across both private consulting firms and large in-house IT organizations.
Which New York cities have the most functional consultant jobs?
The cities with the most functional consultant openings in New York are New York and Bronx. New York City dominates the distribution because of its concentration of global financial firms, major consulting practices, and large healthcare systems, while Albany draws openings tied to state government technology modernization projects and Buffalo benefits from a growing regional professional services sector.
Are there remote functional consultant jobs in New York?
Yes, and more than most fields. About 17% of functional consultant openings tied to New York are remote or hybrid as of August 2026, reflecting how much of the work involves configuration, documentation, and virtual workshops rather than on-site presence. Roles focused on system configuration, user training, and requirements gathering are the most likely to offer remote or hybrid flexibility, while go-live support and stakeholder discovery phases tend to require some in-person work.
How can I get hired as a functional consultant in New York with little or no experience?
The most realistic entry path is moving from an adjacent business or IT analyst role into functional consulting by completing a platform certification such as Salesforce Administrator or SAP Certified Application Associate and targeting junior consultant or associate consultant openings at mid-size New York consulting firms. Large employers like Deloitte and Accenture run analyst development programs in their New York offices that onboard candidates without consulting experience. A demonstrated portfolio of process documentation or system configuration work, even from academic projects, strengthens an application significantly.
Where can I find and apply to functional consultant jobs in New York?
You can find and apply to functional consultant jobs in New York on Migrate Mate, which lists current openings across the state. Search the listings, find roles that match your experience and target location, and apply directly to the ones that fit.
See All 8 Functional Consultant Jobs in New York
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