IT Manager Jobs in Pennsylvania
IT Manager jobs in Pennsylvania are in steady demand, with strong concentrations in healthcare IT, financial services technology, and higher education systems administration, openings run from help desk team leads stepping into their first management role through senior IT directors overseeing enterprise infrastructure. Philadelphia, Pittsburgh, and the Harrisburg corridor account for the bulk of postings, anchored by employers like Penn Medicine, PNC Financial Services, and Comcast that maintain large, permanent technology teams across the state. The most in-demand specialties right now are cybersecurity management, cloud infrastructure oversight, and ERP system administration. Find a role that fits below and apply directly.
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Showing 5 of 40+ IT Manager jobs
Proconex is the exclusive Emerson Impact Partner for Emerson Automation Solutions in the Mid-Atlantic region. We provide a full portfolio of Process Automation Control Systems, Valves and Control Devices, and related technologies and services to a range of customers—in the Life Sciences, Chemical, Power, Refining, Oil & Gas, Food & Beverage, Paper, Metals, and other industries, as well as commercial enterprises and campus facilities. With three strategically located offices, Proconex maintains a deep dedication to its 200+ employees, a sharp focus on safety and quality, and the drive to deliver.
Job Overview
The Information Technology & Solutions (IT&S) Operations Manager is a key technology leader responsible for delivering the secure, reliable, and scalable systems that enable Proconex to operate, grow, and serve its customers. Leading the Infrastructure & Security and Employee Technology & Support teams, this role oversees the day-to-day operation of enterprise technology services while driving continuous improvement across infrastructure, cybersecurity, service delivery, and end-user support.
Working closely with business and technology leaders, the IT&S Operations Manager balances strategic priorities with operational execution, ensuring technology services not only meet business needs but continuously evolve to support future growth. This role is instrumental in building high-performing teams, enhancing the employee technology experience, strengthening cybersecurity, and modernizing IT operations through automation, standardization, and data-driven decision making.
Key Responsibilities
IT Operations & Service Delivery
- Lead daily IT operations to ensure the availability, performance, security, and reliability of technology services.
- Establish operational priorities and allocate resources across infrastructure, cybersecurity, and support functions.
- Manage incidents, escalations, technology changes, maintenance activities, and operational initiatives.
- Own IT service delivery processes, service-level performance, and the end-user technology experience.
- Monitor operational metrics, support trends, and user feedback to drive continuous improvement.
- Develop and maintain operational procedures, standards, and best practices.
Team Leadership
- Lead, coach, and develop Infrastructure, Service Delivery, and IT Support team members.
- Conduct performance management, career development, workforce planning, and capacity management activities.
- Foster a culture of accountability, collaboration, customer service, innovation, and continuous improvement.
- Promote knowledge sharing, cross-training, and professional development across the IT&S organization.
Infrastructure & Security
- Provide operational oversight of network, server, cloud, storage, collaboration, and endpoint environments.
- Partner with technical leads to maintain secure, resilient, and scalable technology platforms.
- Support cybersecurity initiatives, including vulnerability management, patching, identity and access management, security monitoring, and compliance efforts.
- Oversee backup, disaster recovery, business continuity, and technology lifecycle planning.
- Ensure infrastructure and operational practices align with security standards, governance requirements, and risk management objectives.
Vendor & Operational Management
- Manage technology vendors, service providers, and strategic technology partners.
- Support budget planning, resource forecasting, and technology investment decisions.
- Identify opportunities for cost optimization, process standardization, automation, and service improvement.
- Develop and maintain operational dashboards, KPI reporting, and performance reviews to improve service quality and organizational effectiveness.
Basic Qualifications
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Business, or equivalent experience
- 5+ years of progressive experience in IT operations, infrastructure, service delivery, or technical support environments.
- 3+ years of experience leading IT teams, technical operations, or service delivery functions.
- 3+ years of experience supporting enterprise infrastructure, cloud technologies, endpoint management, cybersecurity, and IT support services.
- 3+ years of experience driving operational improvement, process standardization, automation, and service excellence initiatives.
- 3+ years of experience managing priorities, resources, and competing operational demands in a growing organization.
- 3+ years of experience communicating and collaborating effectively with technical teams, business stakeholders, vendors, and leadership.
Preferred Qualifications
- Experience leading multi-functional IT operations teams with responsibility for infrastructure, support, and cybersecurity functions.
- Experience managing technology vendors, outsourced service providers, and strategic technology partners.
- ITIL Foundation certification.
- Microsoft certifications.
- CompTIA Network+, Security+, or similar technical certifications.
- Azure, CISSP, or other advanced cloud and cybersecurity certifications.
- Experience with IT service management frameworks, KPI development, operational reporting, and process automation initiatives.
We are proud to be an employee-owned organization. Through our ESOP, every team member shares in the growth and success of the company, fostering a culture of collaboration, accountability, and long-term rewards.
Proconex offers a standout culture, fantastic work environment, and has very competitive benefits to include premium medical, 401K match, tuition reimbursement, and other unique incentives.
When receiving e-mails from a Proconex or Valspec recruiter, you will only receive e-mails from addresses ending in @proconexdirect.com, @proconex.net or @valspec.net. Any other domains are impersonations and should be ignored.
Candidates must be legally eligible to work in the United States without company sponsorship. Also, we are not interested in working on a corp-to-corp basis with other companies at this time.
Any third-party unsolicited resume submission(s) will immediately become the property of Proconex. Proconex will not pay any fee to a submitting employment agency, person, or entity unless a signed agreement is established.
Proconex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, sexual orientation, gender identity, disability, protected veteran status or any other protected class. We are committed to providing a professional environment free of any discrimination or harassment, and we are proud to be a Drug-Free Workplace.
Proconex is the exclusive Emerson Impact Partner for Emerson Automation Solutions in the Mid-Atlantic region. We provide a full portfolio of Process Automation Control Systems, Valves and Control Devices, and related technologies and services to a range of customers—in the Life Sciences, Chemical, Power, Refining, Oil & Gas, Food & Beverage, Paper, Metals, and other industries, as well as commercial enterprises and campus facilities. With three strategically located offices, Proconex maintains a deep dedication to its 200+ employees, a sharp focus on safety and quality, and the drive to deliver.
Job Overview
The Information Technology & Solutions (IT&S) Operations Manager is a key technology leader responsible for delivering the secure, reliable, and scalable systems that enable Proconex to operate, grow, and serve its customers. Leading the Infrastructure & Security and Employee Technology & Support teams, this role oversees the day-to-day operation of enterprise technology services while driving continuous improvement across infrastructure, cybersecurity, service delivery, and end-user support.
Working closely with business and technology leaders, the IT&S Operations Manager balances strategic priorities with operational execution, ensuring technology services not only meet business needs but continuously evolve to support future growth. This role is instrumental in building high-performing teams, enhancing the employee technology experience, strengthening cybersecurity, and modernizing IT operations through automation, standardization, and data-driven decision making.
Key Responsibilities
IT Operations & Service Delivery
- Lead daily IT operations to ensure the availability, performance, security, and reliability of technology services.
- Establish operational priorities and allocate resources across infrastructure, cybersecurity, and support functions.
- Manage incidents, escalations, technology changes, maintenance activities, and operational initiatives.
- Own IT service delivery processes, service-level performance, and the end-user technology experience.
- Monitor operational metrics, support trends, and user feedback to drive continuous improvement.
- Develop and maintain operational procedures, standards, and best practices.
Team Leadership
- Lead, coach, and develop Infrastructure, Service Delivery, and IT Support team members.
- Conduct performance management, career development, workforce planning, and capacity management activities.
- Foster a culture of accountability, collaboration, customer service, innovation, and continuous improvement.
- Promote knowledge sharing, cross-training, and professional development across the IT&S organization.
Infrastructure & Security
- Provide operational oversight of network, server, cloud, storage, collaboration, and endpoint environments.
- Partner with technical leads to maintain secure, resilient, and scalable technology platforms.
- Support cybersecurity initiatives, including vulnerability management, patching, identity and access management, security monitoring, and compliance efforts.
- Oversee backup, disaster recovery, business continuity, and technology lifecycle planning.
- Ensure infrastructure and operational practices align with security standards, governance requirements, and risk management objectives.
Vendor & Operational Management
- Manage technology vendors, service providers, and strategic technology partners.
- Support budget planning, resource forecasting, and technology investment decisions.
- Identify opportunities for cost optimization, process standardization, automation, and service improvement.
- Develop and maintain operational dashboards, KPI reporting, and performance reviews to improve service quality and organizational effectiveness.
Basic Qualifications
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Business, or equivalent experience
- 5+ years of progressive experience in IT operations, infrastructure, service delivery, or technical support environments.
- 3+ years of experience leading IT teams, technical operations, or service delivery functions.
- 3+ years of experience supporting enterprise infrastructure, cloud technologies, endpoint management, cybersecurity, and IT support services.
- 3+ years of experience driving operational improvement, process standardization, automation, and service excellence initiatives.
- 3+ years of experience managing priorities, resources, and competing operational demands in a growing organization.
- 3+ years of experience communicating and collaborating effectively with technical teams, business stakeholders, vendors, and leadership.
Preferred Qualifications
- Experience leading multi-functional IT operations teams with responsibility for infrastructure, support, and cybersecurity functions.
- Experience managing technology vendors, outsourced service providers, and strategic technology partners.
- ITIL Foundation certification.
- Microsoft certifications.
- CompTIA Network+, Security+, or similar technical certifications.
- Azure, CISSP, or other advanced cloud and cybersecurity certifications.
- Experience with IT service management frameworks, KPI development, operational reporting, and process automation initiatives.
We are proud to be an employee-owned organization. Through our ESOP, every team member shares in the growth and success of the company, fostering a culture of collaboration, accountability, and long-term rewards.
Proconex offers a standout culture, fantastic work environment, and has very competitive benefits to include premium medical, 401K match, tuition reimbursement, and other unique incentives.
When receiving e-mails from a Proconex or Valspec recruiter, you will only receive e-mails from addresses ending in @proconexdirect.com, @proconex.net or @valspec.net. Any other domains are impersonations and should be ignored.
Candidates must be legally eligible to work in the United States without company sponsorship. Also, we are not interested in working on a corp-to-corp basis with other companies at this time.
Any third-party unsolicited resume submission(s) will immediately become the property of Proconex. Proconex will not pay any fee to a submitting employment agency, person, or entity unless a signed agreement is established.
Proconex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, sexual orientation, gender identity, disability, protected veteran status or any other protected class. We are committed to providing a professional environment free of any discrimination or harassment, and we are proud to be a Drug-Free Workplace.
See All 40 IT Manager Jobs in Pennsylvania
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Find IT Manager JobsIT Manager Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
IT Manager Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
- Government & Public Sector
- Healthcare & Medical Services
- Consulting & Professional Services
What Pennsylvania Employers Look For
The qualifications that appear most often in IT manager jobs across Pennsylvania.
- Bachelor's degree in information technology, computer science, or a closely related field
- Five or more years of IT experience including at least two in a supervisory or team lead capacity
- Demonstrated experience managing Microsoft or cloud environments such as Azure or AWS
- Industry certification such as CompTIA Security+, PMP, ITIL, or a vendor-specific credential
- Experience developing and managing IT budgets, vendor contracts, and service level agreements
- Strong communication skills for presenting technology strategy to non-technical stakeholders
IT Manager Jobs in Pennsylvania: Frequently Asked Questions
How do you become a it manager in Pennsylvania?
IT manager roles in Pennsylvania do not require a state-issued license, but most employers expect a bachelor's degree in information technology or computer science combined with several years of hands-on IT experience. Candidates who advance fastest typically hold a recognized certification such as CompTIA Security+, ITIL Foundation, or PMP, which Pennsylvania employers in healthcare, finance, and government treat as a practical signal of readiness for management responsibilities.
How much do IT managers make in Pennsylvania?
IT managers in Pennsylvania earn a median of about $163,910 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $101,520 for the lowest 10% to over $246,580 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it managers in Pennsylvania?
Employers hiring it managers in Pennsylvania right now include American business solutions, NTT DATA, and Highmark Health, based on current listings on Migrate Mate as of November 2026. Pennsylvania's concentration of large health systems, regional banks, and university networks means IT management demand remains consistent even outside peak hiring seasons.
Which Pennsylvania cities have the most it manager jobs?
Pittsburgh, Harrisburg, and Philadelphia account for the greatest concentration of it manager openings in Pennsylvania. Philadelphia dominates because of its density of hospital networks, financial institutions, and corporate headquarters, while Pittsburgh's growing technology and healthcare sectors drive strong demand there, and Harrisburg's state government agencies and surrounding counties add a steady public-sector layer to the distribution.
Are there remote it manager jobs in Pennsylvania?
Yes, though more selectively than purely analytical roles, since it managers often need to be on-site to oversee infrastructure, vendors, and staff. About 89% of it manager openings tied to Pennsylvania are remote or hybrid as of November 2026, reflecting that organizations find hybrid arrangements workable. The functions most commonly handled remotely include strategic planning, vendor management, and policy oversight rather than hands-on network or server administration.
How can I get hired as a it manager in Pennsylvania with little or no experience?
The most realistic entry path is moving into a team lead or senior systems administrator role first, then building toward management. Large Pennsylvania health systems like Penn Medicine and UPMC regularly hire IT coordinators and junior infrastructure staff who can grow into supervisory positions internally. Earning a CompTIA certification or completing a project management credential strengthens a candidacy significantly, and candidates from adjacent roles such as systems analyst, network administrator, or IT support supervisor are the most common lateral hires into first-time IT management seats.
Where can I find and apply to it manager jobs in Pennsylvania?
You can find and apply to it manager jobs in Pennsylvania on Migrate Mate, which lists current openings from employers hiring across the state. Search the listings by location or specialty to find roles that match your experience level and apply directly to the ones that fit.
See All 40 IT Manager Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
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