IT Support Analyst Jobs in Delaware
IT Support Analyst jobs in Delaware are concentrated in financial services, healthcare, and state government, with steady hiring demand at the help desk, desktop support, and systems administration levels. Wilmington, Dover, and Newark are the primary hiring centers, where employers like JPMorgan Chase, ChristianaCare, and the State of Delaware consistently fill IT support roles. Networking fundamentals, Microsoft 365 administration, and ServiceNow ticketing experience are the most in-demand specialties across Delaware postings. See the openings below and apply to the ones that match your experience.
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- High school diploma or GED required.
- Minimum of six (6) months of customer service, administrative support, technology support, or related experience preferred.
- Related education and/or experience may be substituted on a year-for-year basis.
- Basic knowledge of Windows operating systems, Google Workspace, Microsoft Office, and common computer hardware.
- Ability to learn new software applications and technology systems.
- Strong customer service and interpersonal skills.
- Excellent verbal and written communication skills.
- Ability to prioritize tasks and manage multiple requests in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Ability to work independently and collaboratively as part of a team.
- Demonstrates professionalism, integrity, and sound judgment.
- Proficient in English Language, both written and spoken.
- A global citizenship and collaborative mindset
- Experience working in a multicultural/multilingual environment
- Assist the IT Manager by providing feedback on hardware, software, and technology needs as requested.
- Assist with the implementation of new technology, software, and equipment.
- Set up, configure, deploy, and perform basic troubleshooting of computers, Chromebooks, printers, and other technology devices.
- Maintain a working knowledge of school technology, software applications, and basic troubleshooting techniques.
- Inform the IT Manager of recurring technology issues, trends, or concerns that may affect school operations
- Respond to, document, prioritize, and resolve Tier 1 IT help desk requests for staff,
- students, and families. Resolve routine issues whenever possible, escalate more complex problems to appropriate IT personnel, communicate status updates to users, and ensure tickets are documented and closed in a timely manner.
- Perform other duties as assigned.
- Favorable Criminal Background Check
- Favorable Child Abuse Registry Check
- Tuberculin Test
- Mandatory Direct Deposit of paycheck
- Letter of interest
- Current resume
- Recent evaluations and/or student teaching evaluations
- Transcripts
- Current, Active License/Certification
- Three (3) professional references, must be supervisory level
- Three (3) letters of recommendation dated within the last year
Secretarial /Clerical/Secretary
7/8/2026
Odyssey Charter School
August 2026
Odyssey Charter School
IT Support Assistant (SY2026-2027)
Terms of Employment: Full-time, 12-month
Reports to: IT Manager
Salary: Current Odyssey Charter School Administrative Assistant Salary Schedule
About Us:
The future is brighter than ever for Odyssey Charter School, and we are in search of highly motivated, equally passionate individuals to join our team. Odyssey is a full-scale Kâ12 Charter School currently serving 2,500+ students. Our school features a growing dual immersion program, an innovative Green Initiative, a community food program, and strong academic outcomes.
Minimum Qualifications:
Essential Duties and Responsibilities:
Qualified applicants must complete an online application or submit a current resume with license/certification information. Letters of recommendation are optional.
Qualified applicants must complete an online application and submit:
See All 12 IT Support Analyst Jobs in Delaware
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Find IT Support Analyst JobsIT Support Analyst Jobs by City in Delaware
Where Delaware roles are concentrated, by current openings.
IT Support Analyst Job Market in Delaware
A snapshot from current Delaware openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Consumer Goods
- Banking & Financial Services
What Delaware Employers Look For
The qualifications that appear most often in IT support analyst jobs across Delaware.
- CompTIA A+ or CompTIA Network+ certification required or strongly preferred
- Two or more years of help desk or desktop support experience in a professional environment
- Proficiency with Microsoft 365, Active Directory, and Windows operating systems
- Experience with a ticketing system such as ServiceNow, Jira, or Remedy
- Strong troubleshooting skills for hardware, software, and network connectivity issues
- Associate or bachelor's degree in information technology, computer science, or a related field
IT Support Analyst Jobs in Delaware: Frequently Asked Questions
How do you become a it support analyst in Delaware?
Delaware does not require a state-issued license for IT support analysts, so the path centers on education and vendor credentials. Most Delaware employers expect at least an associate degree in information technology or a related field, which programs at Delaware Technical Community College and the University of Delaware provide. Earning CompTIA A+ first demonstrates foundational competency and is the credential that opens the most entry-level doors with Delaware government agencies and large private employers.
Which companies hire it support analysts in Delaware?
Employers hiring it support analysts in Delaware right now include Chemours, Essity, and AstraZeneca, based on current listings on Migrate Mate as of July 2026. Delaware's concentration of major banks, healthcare systems, and state government agencies creates consistent, year-round demand for IT support talent across all experience levels.
Which Delaware cities have the most it support analyst jobs?
Wilmington, Dover, and Newark have the most it support analyst openings in Delaware. Wilmington leads because it anchors the state's financial services sector, where large banks and credit card companies maintain significant technology operations, while Dover draws demand from state government agencies and Dover Air Force Base, and Newark benefits from the University of Delaware's presence and proximity to the Philadelphia metro employer base.
Are there remote it support analyst jobs in Delaware?
Yes, but they're limited. About 75% of it support analyst openings tied to Delaware are remote or hybrid as of July 2026, reflecting that most support work requires physical access to hardware and on-site users. The portions of the role most likely to go remote are tier-one help desk call handling and remote desktop troubleshooting for companies with a distributed workforce.
How can I get hired as a it support analyst in Delaware with little or no experience?
The most realistic entry path is a help desk technician or IT technician role, which Delaware employers like ChristianaCare, Bayhealth, and state agencies regularly fill with candidates coming from customer service, retail electronics, or community college IT programs. Delaware Technical Community College's IT programs feed directly into these openings. Earning CompTIA A+ before applying gives candidates a concrete credential edge, and volunteer or internship support work at any Delaware nonprofit or school district builds the hands-on history employers want to see.
Where can I find and apply to it support analyst jobs in Delaware?
You can find and apply to it support analyst jobs in Delaware on Migrate Mate, which lists current Delaware openings updated regularly. Search the listings, find the roles that match your experience and preferred location, and apply directly to the employers posting them.
See All 12 IT Support Analyst Jobs in Delaware
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