Manager of Case Management Jobs
Manager of Case Management jobs are open across hospitals, health systems, managed care organizations, and behavioral health agencies, from frontline supervisor to senior director level, with specializations in utilization review, discharge planning, and population health. Find a role that fits below and apply directly.
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Showing 5 of 699+ Manager of Case Management jobs
Summary
VA Greater Los Angeles Healthcare System (VAGLAHS) is seeking to hire an experienced Registered Nurse to work in our Case Management Service. Incumbent is expected to function independently, collaboratively, showing leadership and communicating effectively, coordinating care for complex/high risk patients, for a seamless, efficient and safe discharge.
Learn more about this agency
This job is open to
The public
Internal to an agency
Clarification from the agency
NOTE: The 2-page Resume requirement does not apply to this position. Current Greater Los Angeles VA Health Care System employees will be given1st consideration. SF-50 must be submitted as proof of current employment. If you do not submitSF-50, you will not receive 1st consideration.
Duties
The Case Management (CM) Registered Nurse (RN) will provide and supervise direct patient care, applying all elements of the nursing process to ensure high-quality outcomes. Responsibilities include assessing, planning, implementing, and evaluating care tailored to age-specific needs, while coordinating services with a strong emphasis on patient education, self-management, and satisfaction. The CM-RN will adhere to established policies, procedures, and clinical guidelines, collaborating closely with interdisciplinary team members to achieve optimal patient outcomes. This role requires demonstrating leadership, innovative problem-solving, and expertise in managing complex cases, as well as maintaining accurate documentation and upholding quality and safety standards throughout the continuum of care.
Job duties include, but are not limited to, the following:
- Conducts comprehensive patient assessments.
- Conducts comprehensive risk assessments to identify high-risk Veterans and collaborates with the care team to create personalized care plans that mitigate harm.
- Coordinates complex care.
- Facilitates communication and coordination of care among members of the interprofessional health care team.
- Leads and attends interdisciplinary meetings/rounds.
- Applies specialized skills, knowledge, and competencies throughout the case management process.
- Identifies barriers to care and client's engagement in own health.
- Initiates discharge planning upon admission.
- Applies InterQual Criteria and/or DRG and discusses with the interdisciplinary team.
- Initiates patient care conferences.
- Educates the patient, the family or family caregiver, and members of the interprofessional health care team. Coordinates and ensures appropriate resources are in place prior to discharge.
- Implements care interventions.
- Provides referrals to various service resources along a continuum of care.
- Monitors and evaluates the individualized plan of care.
- Facilitates the primary care provider assignment for patients with no primary care provider. Ensures post-operative and follow-up care is arranged and documented prior to discharge.
- Engages in performance improvement activities.
- Utilizes computer programs effectively, i.e. Microsoft Word, PowerPoint, Excel.
- Adheres to the Standard Operating Procedure for Inpatient Case Management and relevant policies, procedures, directives.
- Bachelor of Science in Nursing (BSN) and/or Master of Science in Nursing (MSN)
- At least 5 years of recent, successful Registered Nursing practice
- 1-2 years of Case Management/Care Coordination experience
- Evidence of self-direction or organizational skills
- Evidence of effectively educating patients and patient families
- Demonstrated evidence of written, verbal, and communication skills
- Demonstrated evidence of good interpersonal skills
- Demonstrated ability to prioritize and coordinate multiple activities and to function in an independent manner
- Demonstrated critical thinking abilities
Licensure: 1 full and unrestricted license from any US State or territory
Work Schedule: Intermittent; Minimum 8-12hrs a pay period; Shifts will be assigned on an "as needed" basis and could include the following tours: 6:30am - 3:00pm with rotation from 8:30am - 5:00pm (May be required to work after hours, weekends, holidays)
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Duty Location: 11301 Wilshire Blvd, Los Angeles, CA 90073
Requirements
Conditions of employment
- U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Must pass pre-employment physical evaluation/examination.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- You may be required to serve a probationary period.
- Complete all application requirements detailed in the "Required Documents" section of this announcement.
Qualifications
Basic Requirements:
- English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
- Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
- Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.)
Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade. The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/13112176.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
Physical Requirements: Heavy lifting (45 lbs. and over); Heavy carrying (45 lbs. and over); Straight pulling and pushing; reaching above shoulder; use of fingers; both hands required; walking and standing up to 8 hours; repeated bending; Ability for rapid mental and muscular coordination simultaneously; hearing aid permitted.
Additional information
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
NOTE: Candidate's education, scope, and length of nursing practice (experience) will be considered in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy.
Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following five dimensions of nursing: Practice, Veteran/Patient Driven Care, Leadership, Professional Development, and Evidence/Based Practice/Research. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Required Documents
To apply for this position, you must provide a complete Application Package which includes:
The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position.
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (VA)
- License
- Long-form resume/Curriculum vitae (CV)
- Other (1)
- Performance Appraisal
- Professional Certification
- SF-50/ Notification of Personnel Action
- Transcript
Veterans' Preference Note: Preference eligible candidates and other Veterans will be given preference when qualification of candidates are approximately equal for Title 38 positions in VHA. When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/20/2026 to receive consideration. To preview the questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13112176.
- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
Agency contact information
11301 Wilshire Boulevard
Los Angeles, CA 90073
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued, and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Overview
- 0610 Nurse
- Credentialing
- National security
Summary
VA Greater Los Angeles Healthcare System (VAGLAHS) is seeking to hire an experienced Registered Nurse to work in our Case Management Service. Incumbent is expected to function independently, collaboratively, showing leadership and communicating effectively, coordinating care for complex/high risk patients, for a seamless, efficient and safe discharge.
Learn more about this agency
This job is open to
The public
Internal to an agency
Clarification from the agency
NOTE: The 2-page Resume requirement does not apply to this position. Current Greater Los Angeles VA Health Care System employees will be given1st consideration. SF-50 must be submitted as proof of current employment. If you do not submitSF-50, you will not receive 1st consideration.
Duties
The Case Management (CM) Registered Nurse (RN) will provide and supervise direct patient care, applying all elements of the nursing process to ensure high-quality outcomes. Responsibilities include assessing, planning, implementing, and evaluating care tailored to age-specific needs, while coordinating services with a strong emphasis on patient education, self-management, and satisfaction. The CM-RN will adhere to established policies, procedures, and clinical guidelines, collaborating closely with interdisciplinary team members to achieve optimal patient outcomes. This role requires demonstrating leadership, innovative problem-solving, and expertise in managing complex cases, as well as maintaining accurate documentation and upholding quality and safety standards throughout the continuum of care.
Job duties include, but are not limited to, the following:
- Conducts comprehensive patient assessments.
- Conducts comprehensive risk assessments to identify high-risk Veterans and collaborates with the care team to create personalized care plans that mitigate harm.
- Coordinates complex care.
- Facilitates communication and coordination of care among members of the interprofessional health care team.
- Leads and attends interdisciplinary meetings/rounds.
- Applies specialized skills, knowledge, and competencies throughout the case management process.
- Identifies barriers to care and client's engagement in own health.
- Initiates discharge planning upon admission.
- Applies InterQual Criteria and/or DRG and discusses with the interdisciplinary team.
- Initiates patient care conferences.
- Educates the patient, the family or family caregiver, and members of the interprofessional health care team. Coordinates and ensures appropriate resources are in place prior to discharge.
- Implements care interventions.
- Provides referrals to various service resources along a continuum of care.
- Monitors and evaluates the individualized plan of care.
- Facilitates the primary care provider assignment for patients with no primary care provider. Ensures post-operative and follow-up care is arranged and documented prior to discharge.
- Engages in performance improvement activities.
- Utilizes computer programs effectively, i.e. Microsoft Word, PowerPoint, Excel.
- Adheres to the Standard Operating Procedure for Inpatient Case Management and relevant policies, procedures, directives.
- Bachelor of Science in Nursing (BSN) and/or Master of Science in Nursing (MSN)
- At least 5 years of recent, successful Registered Nursing practice
- 1-2 years of Case Management/Care Coordination experience
- Evidence of self-direction or organizational skills
- Evidence of effectively educating patients and patient families
- Demonstrated evidence of written, verbal, and communication skills
- Demonstrated evidence of good interpersonal skills
- Demonstrated ability to prioritize and coordinate multiple activities and to function in an independent manner
- Demonstrated critical thinking abilities
Licensure: 1 full and unrestricted license from any US State or territory
Work Schedule: Intermittent; Minimum 8-12hrs a pay period; Shifts will be assigned on an "as needed" basis and could include the following tours: 6:30am - 3:00pm with rotation from 8:30am - 5:00pm (May be required to work after hours, weekends, holidays)
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Duty Location: 11301 Wilshire Blvd, Los Angeles, CA 90073
Requirements
Conditions of employment
- U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Must pass pre-employment physical evaluation/examination.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- You may be required to serve a probationary period.
- Complete all application requirements detailed in the "Required Documents" section of this announcement.
Qualifications
Basic Requirements:
- English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
- Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
- Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.)
Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade. The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/13112176.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
Physical Requirements: Heavy lifting (45 lbs. and over); Heavy carrying (45 lbs. and over); Straight pulling and pushing; reaching above shoulder; use of fingers; both hands required; walking and standing up to 8 hours; repeated bending; Ability for rapid mental and muscular coordination simultaneously; hearing aid permitted.
Additional information
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
NOTE: Candidate's education, scope, and length of nursing practice (experience) will be considered in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy.
Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following five dimensions of nursing: Practice, Veteran/Patient Driven Care, Leadership, Professional Development, and Evidence/Based Practice/Research. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Required Documents
To apply for this position, you must provide a complete Application Package which includes:
The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position.
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (VA)
- License
- Long-form resume/Curriculum vitae (CV)
- Other (1)
- Performance Appraisal
- Professional Certification
- SF-50/ Notification of Personnel Action
- Transcript
Veterans' Preference Note: Preference eligible candidates and other Veterans will be given preference when qualification of candidates are approximately equal for Title 38 positions in VHA. When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/20/2026 to receive consideration. To preview the questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13112176.
- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
Agency contact information
11301 Wilshire Boulevard
Los Angeles, CA 90073
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued, and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Overview
- 0610 Nurse
- Credentialing
- National security
Manager of Case Management Jobs by Experience Level
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Who's Hiring
- American Traveler103
- Ascension30
- CVS Health26
- Voyage Health20V
- HealthTrust Workforce Solutions17
Top Industries Hiring
- Healthcare & Medical Services24
- Technology & Software6
- Insurance4
- Biotechnology & Pharmaceuticals1
- Consulting & Professional Services1
What Employers Look For
The qualifications that appear most often in manager of case management jobs.
- Active RN licensure or clinical social work credentials required in most postings
- Certified Case Manager (CCM) or Accredited Case Manager (ACM) certification strongly preferred
- Three or more years of supervisory or team lead experience in a clinical setting
- Demonstrated knowledge of Medicare, Medicaid, and commercial payer guidelines
- Experience with InterQual or MCG clinical decision support criteria
- Proficiency with electronic health record systems such as Epic or Cerner
Tips for Your Manager of Case Management Job Search
Tailor your resume to utilization metrics
Hiring managers for case management leadership roles want to see measurable outcomes. Highlight length-of-stay reductions, readmission rate improvements, or caseload volumes you oversaw. Generic management language won't stand out the way concrete clinical operations numbers do.
Lead with your licensure and credentials
CCM, ACM, or RN licensure often determines whether your application clears the first filter. Put credentials after your name in the header and repeat them in your skills section so applicant tracking systems catch them before a human ever reads your resume.
Apply early to roles that fit
Migrate Mate lists manager of case management openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by care setting explicitly
Acute care, post-acute, managed care, and behavioral health each have different expectations for this role. Filter your search by setting so you're applying to environments where your specific background maps cleanly onto the job description rather than requiring translation.
Prepare a discharge planning scenario for interviews
Interviewers at health systems almost always ask how you handle complex discharge situations involving social determinants of health. Prepare a specific example that shows cross-functional coordination with social work, utilization review, and payer teams, not just a summary of your process.
Negotiate scope alongside title in job offers
Case management manager roles vary enormously in team size, budget authority, and reporting structure. Before accepting, clarify how many direct reports you'll have, whether you own utilization targets, and whether the role carries payer contract accountability.
Manager of Case Management Jobs: Frequently Asked Questions
Which companies are hiring the most manager of case managements?
The companies hiring the most manager of case managements right now include American Traveler, Ascension, and CVS Health, with the largest share of openings in California, Florida, and Texas, based on current listings on Migrate Mate as of November 2026. Health systems and managed care organizations consistently account for the largest share of open roles.
How many manager of case management jobs are remote?
About 43% of manager of case management openings are fully remote or hybrid as of November 2026, with remote work most common in managed care, insurance utilization management, and telephonic case management programs. Roles tied to inpatient or acute care settings are far more likely to require on-site presence due to rounding and discharge coordination responsibilities.
How do you become a manager of case management?
Most managers of case management start as bedside nurses or clinical social workers, then move into staff case manager or care coordinator roles to build direct case management experience. From there, taking on a team lead or charge role demonstrates supervisory readiness. Earning a CCM or ACM credential strengthens your candidacy for management-level positions, particularly at health systems and managed care organizations.
Can you get a manager of case management job with little experience?
Candidates with strong clinical backgrounds but limited formal management experience can be competitive if they've led process improvement projects, served as a preceptor, or coordinated care across departments. Highlighting those informal leadership moments in your resume matters. Some smaller health systems and post-acute facilities are more open to developing first-time managers than large academic medical centers.
What does the manager of case management interview process look like?
Most interview processes for this role include an initial screen with HR or a recruiter, a panel interview with nursing leadership and the director of case management, and often a scenario-based round where you walk through a complex discharge or utilization case. Some organizations also ask for a brief presentation on how you'd approach a process gap they've identified in their department.
Where can I find and apply to manager of case management jobs?
You can find and apply to manager of case management jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your background and care setting, then apply directly to each listing from the page.
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