Nurse Navigator Jobs in Pennsylvania

Location: Danville, PA
Job Category: RN - Registered Nurse, Nursing and Nursing Support
Schedule: Rotation
Work Type: Full time
Department: Population Health Nurse Triage Division
Date posted: 06/19/2026
Job ID: R-97319

Job Summary

We’re working to create a national model for improving health. Today, we’re focused on bringing our region services that improve every facet of life to drive total health, inside and out. Through professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact.

Job Duties

The RN Nurse Navigator Triage provides nursing triage services and health advice for patients over the phone and in person if applicable. Assesses and determines the patients’ acuity level and the need for medical support. Provides results and education related to diagnostic testing to ensure continuity and quality of care. Responsible for accurate, appropriate and timely telephone and electronic messaging. Provides protocol-driven clinical advice.

Hours: This is a day/night position. 36 hours per week. Hours will fall between 7:00am and 7:30pm or 7:00 p.m.- 7:30 a.m. Shifts may be 12, 8, 6, or 4 hours in length. Schedules are made based on patient needs.

Shift Differential: Shift differentials are applied to eligible hours.

Weekends and Holidays: Every other weekend rotation and holiday rotation.

Location: This position is located in Danville, PA, but it does allow for remote work in the future.

Travel: Less than 25% - Travel may be required for orientation/training, meetings, or other business needs.

Experience: BSN preferred. 5yrs nursing experience preferred. ICU/ED/Nurse Triage/Telephone Triage experience is strongly preferred. Specialty certification preferred. Proficient computer skills. Proficient with Microsoft products such as Word, Excel, PowerPoint, SharePoint, Windows, & TEAMs.

Benefits at Geisinger:

We offer a comprehensive benefits package starting on day one, including:

• Health, dental, and vision insurance
• Three medical plan choices, including expanded network options
• Pre-tax savings plans (FSA & HSA)
• Company-paid life, short-term, and long-term disability insurance
• 401(k) with automatic Geisinger contributions
• Generous PTO that accrues quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program with financial incentives
• Family-friendly support: adoption/fertility assistance, parental leave, military leave, and Care.com membership
• Employee Assistance Program (EAP): mental health, legal guidance, childcare/eldercare referrals, and more
• Voluntary benefits: accident, critical illness, hospital indemnity, identity theft protection, pet insurance, and more

Job Duties:

• Performs a patient assessment via phone and documents patient chief complaint, patient reported symptoms, relevant history, and pharmacy and contact information using established protocols.
• Initiates and coordinates emergency treatment when necessary.
• Prioritizes incoming high priority telephone calls addressing urgent patient needs while reporting all pertinent information to the triage provider for decision making.
• Provides education to patients and families.
• Schedules, or facilitates scheduling of emergency appointments.
• Coordinates patient care and requests across departments, specialties and sites.
• Assists with orientation of new personnel to ensure that they are appropriately trained to support patients and providers.
• Executes and documents ongoing patient and customer communication, prioritizes communication to providers, and promptly responds to patient and customer needs.
• Reviews and reinforces instructions as directed by provider, to ensure patient's understanding of, and compliance with, treatment plan.
• Explains medical conditions.
• Manages patient concerns following documented clinical protocols with the goal of patient satisfaction while utilizing service recovery techniques.
• Ensures that all patient documentation is completed and routed in a timely manner.
• Suggests issues of improvement and offers solutions to the issues.
• Assists in coordination of care and services with external organizations including, but not limited to, insurance companies, home health, and other medical facilities.

Position Details

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Education

Graduate from Specialty Training Program-Nursing (Required), Bachelor's Degree-Nursing (Preferred)

Experience

Minimum of 5 years-Nursing (Preferred)

Certification(s) and License(s)

Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania; Basic Life Support Certification - Default Issuing Body

Skills

Medical Devices And Tools; Clinical Skills; Healthcare Industry; Patient Safety

Success Profile

What makes a successful nurse at Geisinger? Check out the top traits we're looking for and see if you have the right mix.

• Collaborative
• Communicator
• Compassionate
• Problem-solver
• Team Player
• Trustworthy

Culture

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. Our nurses treat each other with respect and compassion, embrace diversity and take time to connect and listen. We are led by five main values:

• Kindness
• Excellence
• Safety
• Learning
• Innovation

Benefits

• Health and Wellness Programs
• Tuition Reimbursement
• Professional Development
• Maternity and Paternity Leave
• Collaboration
• Awards and Recognition

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.