Operations Manager Jobs in Rochester, NY

About us: Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview:

Leads the planning and execution of Strategic Initiatives for Sales, as approved by the Sr. VP of Sales and Division VPs. Accountable for execution and outcomes of key Divisional Sales Initiatives and for driving performance against established Divisional KPIs. Responsible for matrix team management on all key Divisional Strategic Sales Initiatives.

Responsibilities:

• Coordinates a collaborative functional matrix team of internal sales support and internal corporate partners to execute on Divisional key sales initiatives and strategies.
• Analyze KPIs on all key sales execution initiatives and strategies to measure progress to performance against defined success criteria and diagnose areas of opportunity.
• Consults and assists Senior Leadership on the implementation of measures to drive performance through improved sales processes, reinforcement methods and compensation enhancements.
• Provide guidance and recommendations for strategy planning through assessment of sales methodologies, internal/external data-driven insights and competitive intelligence and positioning.
• Optimize sales coverage and distribution through sales territory assessment, distribution and growth forecasting.
• Partner with HROD, in the acquisition of and retention of top talent through compensation, incentive programs, recruitment strategies, onboarding excellence, and sales training.
• Consults and assists with Senior Leadership on recommended policy improvements, procedures and best practices aligned to the Paychex values and future state vision.
• Inspects and enforces sales policy, process methodology and performance conditions.
• Collaborates with internal partners to build business cases for recommended changes from Senior Leadership.
• Collaborates with Sales Enablement to explore operational excellence tools to optimize business process performance.
• Coordinates and monitors sales activities to ensure standardization and compliance with Corporate and divisional practices. Identifies opportunities for continuous improvement in sales processes & procedures.
• Conduct DSM round tables, office hour meetings with first year DSMs and best practices discussions.
• Analyze districts, using data to identify trends and areas of opportunity in the DSM management operations - 1:1 cadences, field/seat ride schedules, district dashboard utilization and application, team meeting agendas, topics and coordination of monthly rep training schedules.

QUALIFICATIONS

• Bachelor's Degree - Preferred
• 3 years of experience in Management/sales with a thorough knowledge of Sales and expert knowledge of Human Capital Management of Human Resource Outsourcing offerings.
• 1 year of experience in Leading a matrix team and/or project management.

COMPENSATION:

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $83,400-$131,000 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

LIVE THE PAYCHEX VALUES:

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

WHAT'S IN IT FOR YOU?:

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?: At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.