People Operations Manager Jobs in Jacksonville, FL

Summary: This position is responsible for the administrative support and daily oversight of the of Human Resources Function. The position's responsibilities include but are not limited to assisting employees and public with personnel information, interpretation of personnel policies and procedures, maintenance of personnel files, employee recruitment, training and benefits administration.

Qualifications/Requirements:

• Bachelor’s degree required.
• SHRM certification preferred.
• Previous HR Experience is required, and nonprofit HR experience is preferred.
• Must have math, reading and writing abilities
• Must be able to understand and follow complex oral and written instructions and technical terminology
• Must have proficiency and accuracy in Microsoft Excel, Microsoft Word and 1O-key
• Must be able to prepare documents and other records in a systematic, neat, legible manner
• Must be able to follow and apply company policies, rules and regulations
• Must have considerable knowledge of principles and practices of personnel administration with the ability to apply according to organizational policy and procedures
• Must be able prioritize multiple tasks/projects and rely on judgment and experience to plan and accomplish goals efficiently and accurately
• Must be able to communicate on multiple levels using a variety of methods effectively with customers and clients
• Must be able to maintain confidentiality
• Submit to Level II Background Screening and a drug screening.

Essential Functions:

• Must be able to manage the daily operations of the Human Resources department and supervise HR staff responsible for recruitment, onboarding, personnel records, and HR administrative functions.
• Must be able to provide leadership, guidance, and coaching to HR staff to ensure HR processes are completed accurately, efficiently, and in accordance with agency policies.
• Job requires employee to administer and oversee various human resources plans and procedures for all company personnel; leads development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manual.
• Job requires employee to oversee the Human Resource Information System, ensure data integrity, and compile HR reports and workforce analytics for leadership review.
• Job requires employee to oversee recruitment efforts for all exempt and nonexempt personnel and temporary employees; ensures effective job postings, applicant screening, interview coordination, reference checks, and hiring processes.
• Job requires employee to oversee and ensure proper maintenance of personnel files and HR documentation in accordance with regulatory requirements.
• Job requires employee to lead HR compliance efforts and ensure adherence to all applicable federal and state employment regulations.
• Job requires employee to oversee benefit administration including open enrollments, 401k plans and distributions, claims resolution, and communication of benefit information to employees.
• Job requires employee to guide and support supervisors in employee relations matters including performance management, disciplinary actions, conflict resolution, and policy interpretation.
• Job requires employee to represent the organization in areas such as unemployment claims, worker's compensation coordination, and safety-related HR matters when needed.
• Job requires employee to oversee development and maintenance of the affirmative action program; files EE0-1 report annually; maintains other records, reports, and logs to conform to EEO regulations.
• Participate in administrative staff meetings, leadership discussions, and organizational planning initiatives; maintains company organization charts and employee directory.
• Must be able to evaluate HR programs, reports, decisions, and department results in relation to established goals; recommends to HR Director improvements and implements improvements to HR systems and policies.
• Employee will need to develop HR metrics and dashboards including employee turnover, recruitment activity, benefits utilization, and workplace injury statistics.
• Assist executive leadership with workforce planning, organizational development initiatives, and employee engagement strategies.
• Must be able to perform other duties as assigned.

Working Conditions/Physical Requirements:

• General Hours of operation are Monday through Friday; 8:30a.m. - 5:30p.m.
• Due to circumstances that may arise, overtime maybe required at times. In all cases, overtime must be pre-approved by your supervisor.
• Must be able to see both near and far.
• Must be able to lift a minimum of 25 pounds with minimal effort following required safety guidelines.
• Must be able to tolerate changes in temperatures.
• Must be able to work in an office environment.
• Must be able to bend or stoop frequently at many intervals during the day.
• Must be able to twist and rotate 180 degrees during each day.
• Must be able to sit and work on the computer for at least 8 hours a day.
• Must be able to handle stress when confronted with emergency situations with which speed is essential.

Anyone with these skills that are interested in a challenging and highly rewarding work experience where every day provides an opportunity for growth is encouraged to submit a resume.

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