Senior IT Support Specialist Jobs in Maryland
Senior IT Support Specialist jobs in Maryland concentrate in the Baltimore metro, the Washington D.C. suburbs of Montgomery and Prince George's counties, and the Annapolis corridor, where federal agencies, defense contractors, and anchor institutions drive consistent demand. Employers like Leidos, Northrop Grumman, and the Johns Hopkins Health System maintain large IT operations in the state and regularly hire at the senior level. The most in-demand specialties include enterprise desktop and endpoint management, ITSM platforms such as ServiceNow, and cybersecurity-aligned support in classified and government-adjacent environments. Find a role that fits below and apply directly.
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Baltimore Country Club is looking to hire a full-time IT Support Specialist to join our Information Technology Department. This position offers a competitive wage based on skills and experience. We also provide a full benefits package, including medical, dental, vision, STD/LTD, and a 401(k) plan with a generous matching contribution, as well as free staff meals, an employee discount program, free golf on Mondays, and gym membership reimbursements! Are you an IT Support Specialist looking to start a new adventure? If so, apply today!
ABOUT BALTIMORE COUNTRY CLUB
Baltimore Country Club was founded in 1898 and was successful from the start, with 600 members enjoying its 150-acre facility less than five miles from downtown Baltimore. Just one year after opening, the Club gained immediate recognition in the golf world by hosting the fifth United States Open Championship. Today, the Club has nearly 3,400 members across two campuses. It is widely recognized as one of the top 50 country clubs in the nation and one of the top 100 in the world. We are committed to our Simple Truth: doing what is right, not what is easy.
A DAY IN THE LIFE AS AN IT SUPPORT SPECIALIST
As an IT Support Specialist, you will have the opportunity to interact with every department at the Club. Responsibilities include setting up computers and printers for new hires, providing access to shared files and printers, and configuring email accounts. Other duties include preparing for meetings and presentations that require projectors and audiovisual equipment, assisting with conference calls, and performing general maintenance, technical troubleshooting, and repairs on technology equipment.
This position will also be responsible for setting up and supporting audiovisual equipment for Club events, including TVs, projection systems, screens, sound equipment, and related AV technology. A strong understanding of basic AV setup and the ability to troubleshoot AV technology during meetings and events are important aspects of this role. The ideal candidate will have a positive, customer-service-oriented attitude, strong organizational skills, and the ability to manage multiple projects and priorities simultaneously in a fast-paced environment. This position will support both the Roland Park Clubhouse and our Five Farms Clubhouse in Lutherville.
QUALIFICATIONS
- Two years of hands-on experience with networking and equipment deployment.
- Understanding of basic computer and network concepts and terminology.
- Basic knowledge of technology support, including the ability to set up, configure, and troubleshoot computers, peripherals, and other technology equipment.
- Experience with Microsoft Office applications, including but not limited to Word, Excel, PowerPoint, and Outlook.
- Basic audiovisual event setup experience, including the ability to set up and support AV equipment for meetings and events.
- Network+ certification and A+ certification, or equivalent experience and knowledge.
- Strong technical troubleshooting skills and the ability to diagnose and resolve common technology issues.
- Experience troubleshooting PCs, scanners, printers, and portable handheld terminals.
- Ability to configure new or reimaged computer systems.
- An associate degree or equivalent technical education, along with one to three years of experience working in a production environment.
ADDITIONAL REQUIREMENTS INCLUDE:
- Excellent written and verbal communication skills.
- Comfort communicating in person and via phone or radio with colleagues, managers, and vendors.
- Ability to stand and walk for extended periods, potentially up to 10–12 hours.
- Ability to lift up to 40 pounds.
- Willingness to work a flexible schedule, including some evenings, weekends, and holidays, as required to support Club operations and events.
- Flexibility in hours and availability, particularly during special events and periods of increased activity.
- A highly motivated, member-centric attitude.
- Ability to work independently and take initiative.
- Ability to prioritize work based on departmental and operational objectives.
- Willingness to perform other related duties as required.
Do you work well as part of a team? Do you have excellent customer service skills and a passion for hospitality? Do you have strong communication skills and the ability to learn and retain information quickly? Can you read and follow directions well? Are you quick on your feet and able to work in a fast-paced environment? Do you enjoy solving technology problems and feel comfortable supporting computers, AV equipment, and technology during events? If so, you might be the perfect fit for this IT Support Specialist position!
ARE YOU READY TO JOIN OUR COUNTRY CLUB INFORMATION TECHNOLOGY TEAM?
We understand that your time is valuable, which is why we offer a quick and easy application process. If you feel you would be a good fit for this position, please complete our initial three-minute, mobile-friendly application so we can review your information. We look forward to meeting you!
Equal Opportunity Employer
Baltimore Country Club is looking to hire a full-time IT Support Specialist to join our Information Technology Department. This position offers a competitive wage based on skills and experience. We also provide a full benefits package, including medical, dental, vision, STD/LTD, and a 401(k) plan with a generous matching contribution, as well as free staff meals, an employee discount program, free golf on Mondays, and gym membership reimbursements! Are you an IT Support Specialist looking to start a new adventure? If so, apply today!
ABOUT BALTIMORE COUNTRY CLUB
Baltimore Country Club was founded in 1898 and was successful from the start, with 600 members enjoying its 150-acre facility less than five miles from downtown Baltimore. Just one year after opening, the Club gained immediate recognition in the golf world by hosting the fifth United States Open Championship. Today, the Club has nearly 3,400 members across two campuses. It is widely recognized as one of the top 50 country clubs in the nation and one of the top 100 in the world. We are committed to our Simple Truth: doing what is right, not what is easy.
A DAY IN THE LIFE AS AN IT SUPPORT SPECIALIST
As an IT Support Specialist, you will have the opportunity to interact with every department at the Club. Responsibilities include setting up computers and printers for new hires, providing access to shared files and printers, and configuring email accounts. Other duties include preparing for meetings and presentations that require projectors and audiovisual equipment, assisting with conference calls, and performing general maintenance, technical troubleshooting, and repairs on technology equipment.
This position will also be responsible for setting up and supporting audiovisual equipment for Club events, including TVs, projection systems, screens, sound equipment, and related AV technology. A strong understanding of basic AV setup and the ability to troubleshoot AV technology during meetings and events are important aspects of this role. The ideal candidate will have a positive, customer-service-oriented attitude, strong organizational skills, and the ability to manage multiple projects and priorities simultaneously in a fast-paced environment. This position will support both the Roland Park Clubhouse and our Five Farms Clubhouse in Lutherville.
QUALIFICATIONS
- Two years of hands-on experience with networking and equipment deployment.
- Understanding of basic computer and network concepts and terminology.
- Basic knowledge of technology support, including the ability to set up, configure, and troubleshoot computers, peripherals, and other technology equipment.
- Experience with Microsoft Office applications, including but not limited to Word, Excel, PowerPoint, and Outlook.
- Basic audiovisual event setup experience, including the ability to set up and support AV equipment for meetings and events.
- Network+ certification and A+ certification, or equivalent experience and knowledge.
- Strong technical troubleshooting skills and the ability to diagnose and resolve common technology issues.
- Experience troubleshooting PCs, scanners, printers, and portable handheld terminals.
- Ability to configure new or reimaged computer systems.
- An associate degree or equivalent technical education, along with one to three years of experience working in a production environment.
ADDITIONAL REQUIREMENTS INCLUDE:
- Excellent written and verbal communication skills.
- Comfort communicating in person and via phone or radio with colleagues, managers, and vendors.
- Ability to stand and walk for extended periods, potentially up to 10–12 hours.
- Ability to lift up to 40 pounds.
- Willingness to work a flexible schedule, including some evenings, weekends, and holidays, as required to support Club operations and events.
- Flexibility in hours and availability, particularly during special events and periods of increased activity.
- A highly motivated, member-centric attitude.
- Ability to work independently and take initiative.
- Ability to prioritize work based on departmental and operational objectives.
- Willingness to perform other related duties as required.
Do you work well as part of a team? Do you have excellent customer service skills and a passion for hospitality? Do you have strong communication skills and the ability to learn and retain information quickly? Can you read and follow directions well? Are you quick on your feet and able to work in a fast-paced environment? Do you enjoy solving technology problems and feel comfortable supporting computers, AV equipment, and technology during events? If so, you might be the perfect fit for this IT Support Specialist position!
ARE YOU READY TO JOIN OUR COUNTRY CLUB INFORMATION TECHNOLOGY TEAM?
We understand that your time is valuable, which is why we offer a quick and easy application process. If you feel you would be a good fit for this position, please complete our initial three-minute, mobile-friendly application so we can review your information. We look forward to meeting you!
Equal Opportunity Employer
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Find JobsSenior IT Support Specialist Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Senior IT Support Specialist Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
What Maryland Employers Look For
The qualifications that appear most often in senior IT support specialist jobs across Maryland.
- CompTIA Security+ or equivalent certification required for government-adjacent and contractor roles
- Five or more years of hands-on IT support experience in an enterprise environment
- Proficiency with ITSM ticketing platforms, particularly ServiceNow or Remedy
- Experience supporting Windows 10/11, Active Directory, and Microsoft 365 in a managed environment
- Strong troubleshooting skills across hardware, software, networking, and remote access systems
- Excellent written and verbal communication skills for cross-functional and executive-level support
Senior IT Support Specialist Jobs in Maryland: Frequently Asked Questions
How do you become a senior it support specialist in Maryland?
The most common path is a combination of a relevant degree and progressive field experience. Maryland does not require a state-issued license for IT support roles, but employers in the region consistently expect CompTIA A+, Network+, or Security+ certifications, particularly for positions tied to federal contractors or state agencies. Many candidates build toward senior roles by spending several years in helpdesk or mid-level support at one of Maryland's large hospital systems, universities, or government-adjacent organizations before moving up.
Which companies hire senior it support specialists in Maryland?
Employers hiring senior it support specialists in Maryland right now include Quevera, AT&T, and CENCORE, based on current listings on Migrate Mate as of November 2026. Maryland's concentration of defense contractors, federal agencies, and large health systems makes it one of the more active mid-Atlantic states for experienced IT support hiring.
Which Maryland cities have the most senior it support specialist jobs?
The cities with the most senior it support specialist openings in Maryland are Columbia, Bethesda, and Frederick. The Baltimore and Washington D.C. suburban markets account for most of the volume, driven by major health systems and hospital networks in Baltimore and the dense cluster of federal agencies, defense contractors, and technology firms in Montgomery and Prince George's counties.
Are there remote senior it support specialist jobs in Maryland?
Yes, but they are less common than in purely desk-based roles because senior IT support often involves on-site hardware, infrastructure, and in-person escalation work. About 57% of senior it support specialist openings tied to Maryland are remote or hybrid as of November 2026, reflecting a market that still values physical presence for endpoint and server management. The most remote-eligible functions tend to be tier-two software troubleshooting, ITSM administration, and vendor coordination.
How can I get hired as a senior it support specialist in Maryland with little or no experience?
The most realistic entry point is a helpdesk or IT technician role at one of Maryland's large hospital systems such as Johns Hopkins or University of Maryland Medical System, or through a state agency IT department, which often post associate-level openings for candidates holding CompTIA A+ or a related credential. From there, lateral moves into desktop support or systems administration build the hands-on depth employers expect at the senior level. Earning a Security+ certification early gives candidates a meaningful edge for contractor and government-adjacent positions common in the greater Baltimore and D.C. corridor.
Where can I find and apply to senior it support specialist jobs in Maryland?
You can find and apply to senior it support specialist jobs in Maryland on Migrate Mate, which lists current Maryland openings from employers actively hiring in the state. Search the available roles, find the ones that match your experience and location, and apply directly to the employer.
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