Service Supervisor Jobs in New Mexico
Service Supervisor jobs in New Mexico are concentrated in healthcare, utilities, retail operations, and government services, with openings at every level from frontline team lead to multi-site operations manager. Albuquerque, Santa Fe, and Las Cruces are the busiest hiring markets, anchored by employers like Presbyterian Healthcare Services, Sandia National Laboratories, and Walmart distribution and retail operations across the state. Customer service supervision, facilities and maintenance supervision, and field operations supervision are the most in-demand specialties right now. Scan the live roles below and apply to whichever ones fit.
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At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service and be part of meaningful change for New Mexico's future.
THIS POSTING MAY BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANTS LISTS MAY BE SCREENED MORE THAN ONCE.
- APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH and YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*
Direct and Supervise Client Service Agent staff in the Metro Region. Ensure they have the tools and training they need to complete their duties. Coordinate and plan schedules based on assignments. Review cases that are assigned to the Client Service Agents. Encourage Client Service Agents to see community resources and share with peers.
How does it get done?
Direct and Supervise Client Service Agent staff in the Metro Region in order to ensure that all assignments and ongoing responsibilities are completed in a timely manner agreed to by management.
Assign and review the work of the Client Service Agents in coordination with the Assistant Regional Manager.
Schedule case reviews with workers and report back to manager on a monthly basis while in adherence with the Chain of Command and policies and procedures.
Promote staff development by role-modeling, leadership and support to Client Service Agents in skill-building and program development.
Minimum Qualification
High School diploma or equivalent and two (2) years work experience in office administration. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.
Employment Requirements
Pre-employment background investigation is required and is conditional pending results. Must possess and maintain a valid New Mexico Driver's License. Must possess and maintain a current Defensive Driving Course Certification from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required. Travel may be required. Possible exposure to irate clientele. Incumbent will work under stress and frequent time constraints.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Sophie Gutierrez Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service and be part of meaningful change for New Mexico's future.
THIS POSTING MAY BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANTS LISTS MAY BE SCREENED MORE THAN ONCE.
- APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH and YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*
Direct and Supervise Client Service Agent staff in the Metro Region. Ensure they have the tools and training they need to complete their duties. Coordinate and plan schedules based on assignments. Review cases that are assigned to the Client Service Agents. Encourage Client Service Agents to see community resources and share with peers.
How does it get done?
Direct and Supervise Client Service Agent staff in the Metro Region in order to ensure that all assignments and ongoing responsibilities are completed in a timely manner agreed to by management.
Assign and review the work of the Client Service Agents in coordination with the Assistant Regional Manager.
Schedule case reviews with workers and report back to manager on a monthly basis while in adherence with the Chain of Command and policies and procedures.
Promote staff development by role-modeling, leadership and support to Client Service Agents in skill-building and program development.
Minimum Qualification
High School diploma or equivalent and two (2) years work experience in office administration. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.
Employment Requirements
Pre-employment background investigation is required and is conditional pending results. Must possess and maintain a valid New Mexico Driver's License. Must possess and maintain a current Defensive Driving Course Certification from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required. Travel may be required. Possible exposure to irate clientele. Incumbent will work under stress and frequent time constraints.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Sophie Gutierrez Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
See All 10 Service Supervisor Jobs in New Mexico
Find roles in New Mexico that match your experience and apply in just a few clicks.
Find Service Supervisor JobsService Supervisor Jobs by City in New Mexico
Where New Mexico roles are concentrated, by current openings.
Service Supervisor Job Market in New Mexico
A snapshot from current New Mexico openings, updated as new roles post.
Who's Hiring
What New Mexico Employers Look For
The qualifications that appear most often in service supervisor jobs across New Mexico.
- Three or more years of supervisory or lead experience in a service-related environment
- High school diploma or equivalent required, associate or bachelor's degree preferred
- Demonstrated ability to manage, coach, and schedule a team of five or more
- Proficiency with scheduling software, CRM platforms, or operations management tools
- Strong communication skills for coordinating with vendors, customers, and upper management
- Bilingual English and Spanish preferred for many New Mexico customer-facing roles
Service Supervisor Jobs in New Mexico: Frequently Asked Questions
How do you become a service supervisor in New Mexico?
Most service supervisor roles in New Mexico do not require a state-issued license, but the path depends on your industry. Start by building frontline experience in your target field, whether retail, healthcare support, utilities, or facilities, then move into a lead or senior associate role. Employers like Presbyterian Healthcare Services and Sandia National Laboratories value candidates who combine hands-on experience with completed coursework in business, operations management, or a field-specific discipline from a New Mexico college or university.
Which companies hire service supervisors in New Mexico?
Employers hiring service supervisors in New Mexico right now include Trinity Services Group, Walmart, and Enerflex, based on current listings on Migrate Mate as of November 2026. New Mexico's mix of healthcare systems, federal laboratories, state government agencies, and regional retail and hospitality chains keeps steady demand across multiple service sectors.
Which New Mexico cities have the most service supervisor jobs?
Albuquerque, Carlsbad, and Hagerman have the most service supervisor openings in New Mexico. Albuquerque drives the largest share due to its concentration of hospital systems, federal contractors, and regional corporate offices, while Santa Fe's government and tourism sectors and Las Cruces's growing retail and healthcare corridors account for much of the activity in the remaining markets.
How can I get hired as a service supervisor in New Mexico with little or no experience?
The most realistic entry path is moving into a senior associate or team lead role first, then stepping into a full supervisor title. New Mexico employers like Lovelace Health System, Walmart, and state and county government agencies regularly promote from within and post internal lead positions that do not require prior supervisory titles. Completing an associate degree in business or operations management at Central New Mexico Community College and earning a relevant industry certification, such as a customer service credential, strengthens your candidacy significantly.
Where can I find and apply to service supervisor jobs in New Mexico?
You can find and apply to service supervisor jobs in New Mexico on Migrate Mate, which lists current New Mexico openings updated regularly. Search the listings, find the roles that match your background and target location, and apply directly to the ones that fit. No sign-up is required to search available positions.
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