Service Team Member Jobs in Maryland
Service Team Member jobs in Maryland are concentrated in Baltimore, the DC suburbs of Montgomery and Prince George's counties, and Annapolis, where retail, food service, and hospitality employers maintain steady demand at every level from entry-level crew to shift lead. Large employers with a lasting presence in the state include Giant Food, Marriott International, and Target, all of which operate multiple Maryland locations and hire service team members regularly. Customer support, food and beverage service, and retail floor operations are the most consistently in-demand specialties. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 33+ Service Team Member jobs
Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
- Retail and/or customer service experience preferred
Work Environment
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Michaels requires all team members in this role to be at least sixteen (16) years or older.
Total Base Pay Range for this Position:
$15.00 - $17.70
This position may be eligible for overtime compensation in accordance with state and local laws.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com "and" Michaels.ca ."The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit" www.michaels.com .
Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
- Retail and/or customer service experience preferred
Work Environment
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Michaels requires all team members in this role to be at least sixteen (16) years or older.
Total Base Pay Range for this Position:
$15.00 - $17.70
This position may be eligible for overtime compensation in accordance with state and local laws.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com "and" Michaels.ca ."The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit" www.michaels.com .
Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
See All 33 Service Team Member Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Service Team Member JobsService Team Member Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Service Team Member Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
- Michaels20
- State Farm9
- Domino's3
- Whole Foods Market1
Top Industries Hiring
- Insurance
What Maryland Employers Look For
The qualifications that appear most often in service team member jobs across Maryland.
- High school diploma or GED equivalent required by most Maryland employers
- Prior customer-facing experience in retail, food service, or hospitality preferred
- Ability to stand for extended periods and lift up to 40 pounds regularly
- Reliable availability including evenings, weekends, and Maryland holiday periods
- Strong verbal communication skills for working directly with customers and team members
- Basic familiarity with point-of-sale systems or order-entry software
Service Team Member Jobs in Maryland: Frequently Asked Questions
How do you become a service team member in Maryland?
Most service team member roles in Maryland require no state-issued license, making them accessible to candidates with a high school diploma or equivalent. Employers in retail and food service typically provide on-the-job training, while hospitality roles at hotels or event venues may expect prior guest-service experience. Food handler certification is sometimes required for positions involving food preparation, and Maryland employers in that space often help new hires complete it during onboarding.
Which companies hire service team members in Maryland?
Maryland service team member roles are posted by Michaels, State Farm, and Domino's and others right now, based on current listings on Migrate Mate as of August 2026. Maryland's strong retail corridor along I-270 and its concentration of hotels and conference centers near the Baltimore waterfront and DC suburbs keep hiring across these employers fairly continuous throughout the year.
Which Maryland cities have the most service team member jobs?
Baltimore, Laurel, and Towson are the Maryland cities with the most service team member openings. Baltimore anchors demand through its tourism infrastructure, Inner Harbor hospitality venues, and large retail centers, while the Montgomery County and Prince George's County suburbs drive volume through dense commercial corridors tied to the DC metro economy, and Annapolis adds a steady layer of hospitality and retail openings connected to its government and waterfront tourism activity.
How can I get hired as a service team member in Maryland with little or no experience?
The most realistic entry path is applying directly to Maryland-based retailers and hospitality employers that run structured onboarding programs for new hires, such as Giant Food's store associate program or Marriott's entry-level front-of-house roles at its Maryland properties. Adjacent roles like cashier, stock associate, or banquet setup crew regularly convert to full service team member positions. Completing a food handler certification before applying gives candidates an edge for any opening involving food or beverage service.
Where can I find and apply to service team member jobs in Maryland?
You can find and apply to service team member jobs in Maryland on Migrate Mate, which lists current Maryland openings. Search the available roles, find the ones that match your availability and experience level, and apply directly to the positions that fit.
See All 33 Service Team Member Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Service Team Member Jobs