Shift Lead Jobs in Maryland
Shift lead jobs in Maryland are concentrated in retail, food service, logistics, and healthcare support, with steady demand at both the entry-level supervisor and senior team lead levels. Baltimore, Bethesda, and Silver Spring are the busiest hiring metros, anchored by employers like Target, Walmart, and University of Maryland Medical System, which maintain consistent shift lead openings across store, distribution, and clinical support settings. The most in-demand specialties are retail floor leadership, warehouse operations leads, and quick-service restaurant management. Find a role that fits below and apply directly.
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Showing 5 of 38+ Shift Lead jobs
- Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
- Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
- Models and delivers a distinctive and delightful customer experience.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Responsible for holding store keys to open and close without management as necessary.
- Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
- Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
- Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
- Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
- Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
- Assist with ensuring the Outdate program is followed with team members.
- Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
- Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Assist at Pharmacy out window as requested.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Responsible for bag checks of team members before leaving the store.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Attends training and completes PPLs requested by Manager.
- Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
- Reports disciplinary issues and customer complaints to management.
Basic Qualifications
- One year of prior leadership, supervisory, or retail key holder work experience.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Preferred Qualifications
- Prefer the knowledge of store inventory control.
- We will consider employment of qualified applicants with arrest and conviction records.
- Obtains and maintains valid PTCB certification or pharmacy license as required by state.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $17 - $20 / Hourly
Benefits
Health, dental and vision*
Paid time off benefits
Employee discount
Retirement Savings Plan (401(k))
Flexible hours
Training programs
- with a 30-hour work week
- Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
- Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
- Models and delivers a distinctive and delightful customer experience.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Responsible for holding store keys to open and close without management as necessary.
- Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
- Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
- Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
- Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
- Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
- Assist with ensuring the Outdate program is followed with team members.
- Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
- Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Assist at Pharmacy out window as requested.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Responsible for bag checks of team members before leaving the store.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Attends training and completes PPLs requested by Manager.
- Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
- Reports disciplinary issues and customer complaints to management.
Basic Qualifications
- One year of prior leadership, supervisory, or retail key holder work experience.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Preferred Qualifications
- Prefer the knowledge of store inventory control.
- We will consider employment of qualified applicants with arrest and conviction records.
- Obtains and maintains valid PTCB certification or pharmacy license as required by state.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $17 - $20 / Hourly
Benefits
Health, dental and vision*
Paid time off benefits
Employee discount
Retirement Savings Plan (401(k))
Flexible hours
Training programs
- with a 30-hour work week
See All 38 Shift Lead Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Shift Lead JobsShift Lead Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Shift Lead Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
- Walgreens19
- Banfield Pet Hospital2
- Müller1
- Let's Tea1L
- lululemon1
Top Industries Hiring
- Retail
What Maryland Employers Look For
The qualifications that appear most often in shift lead jobs across Maryland.
- At least one year of supervisory or team lead experience in a relevant Maryland work setting
- High school diploma or GED required, with associate degree preferred by most Maryland employers
- Demonstrated ability to open and close a location and reconcile daily transactions
- Proficiency in scheduling software and point-of-sale systems common to Maryland retail and hospitality
- Strong floor communication skills and ability to coach a team of three or more direct reports
- Availability for rotating shifts including evenings, weekends, and Maryland state holidays
Shift Lead Jobs in Maryland: Frequently Asked Questions
How do you become a shift lead in Maryland?
Most shift lead positions in Maryland require at least a year of frontline experience in your target industry before moving into a supervisory role. Retail and food service paths typically start as a team member or keyholder, while warehouse and logistics roles often promote from picker or associate positions. No state-issued license is required for most shift lead roles, though food service shift leads at Maryland establishments may need a Maryland Food Safety Manager certificate issued through an accredited program.
Which companies hire shift leads in Maryland?
Employers hiring shift leads in Maryland right now include Walgreens, Banfield Pet Hospital, and Müller, based on current listings on Migrate Mate as of September 2026. Maryland's mix of major retail corridors, large distribution centers in the Baltimore-Washington corridor, and extensive healthcare support networks keeps shift lead demand active year-round.
Which Maryland cities have the most shift lead jobs?
The cities with the most shift lead openings in Maryland are Laurel, Columbia, and Damascus. Baltimore leads due to its dense retail, healthcare, and logistics infrastructure, while Bethesda and Silver Spring draw openings from the high-traffic commercial strips and hospital campuses that serve the greater Washington metro area.
Are there remote shift lead jobs in Maryland?
Yes, but they're rare. Shift lead roles are by nature hands-on, requiring physical presence to supervise a team, manage a floor, or oversee a shift. About 0% of shift lead openings tied to Maryland are remote or hybrid as of September 2026, and those tend to be in call center operations or remote customer service team lead roles rather than traditional retail or warehouse settings.
How can I get hired as a shift lead in Maryland with little or no experience?
The most realistic entry path is to join a large Maryland employer as a frontline associate and move into a keyholder or acting lead role within six to twelve months. Target, Walmart, and University of Maryland Medical System all run internal promotion tracks that give associates supervisory exposure before a formal title change. Earning a Maryland Food Safety Manager certificate or a forklift operator credential can accelerate promotion in food service or warehouse environments, and lateral moves from cashier, stock associate, or patient transport roles regularly open the door.
Where can I find and apply to shift lead jobs in Maryland?
You can find and apply to shift lead jobs in Maryland on Migrate Mate, which lists current openings across the state. Search the available roles, find the ones that match your experience and preferred location, and apply directly to the employers posting them.
See All 38 Shift Lead Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Shift Lead Jobs