Staffing Coordinator Jobs in Florida

Administrative & Staffing Coordinator
Successful Steps Support Care LLC — Fort Myers, FL
Work Location: In person

Successful Steps Support Care LLC is seeking a dependable, organized, and proactive Administrative Assistant to support our growing care agency. This position combines office administration, recruiting, employee onboarding, scheduling, quality assurance, and community outreach.

We’re looking for someone who communicates professionally, follows through, and can manage changing priorities.

Key Responsibilities

Recruiting and Employee Onboarding

• Create and post job advertisements, review applications, and schedule interviews.
• Conduct initial applicant screenings and follow up with candidates.
• Coordinate onboarding paperwork, background screening requirements, and orientation.
• Track employee training, certifications, and document expiration dates.
• Help new employees access scheduling, timekeeping, and training systems.

Scheduling and Staffing

• Maintain caregiver schedules and confirm staff availability.
• Coordinate coverage for call-offs, open shifts, and schedule changes.
• Communicate scheduling updates to employees, clients, and families.
• Provide direct support during uncovered shifts when needed, within training and assigned responsibilities.

Quality Assurance and Administrative Support

• Review service documentation, timesheets, and electronic visit verification records for missing or incomplete entries.
• Follow up with staff to obtain corrections and outstanding paperwork.
• Maintain organized employee and client files.
• Assist with payroll preparation and routine recordkeeping.
• Track concerns, report issues to management, and follow up on assigned corrective actions.
• Answer calls, manage emails, schedule appointments, and maintain task trackers.

Client Intakes and Community Outreach

• Respond to service inquiries and help coordinate new client intakes.
• Collect intake documents, arrange introductory meetings, and assist with service start-up.
• Communicate professionally with clients, families, support coordinators, and referral partners.
• Represent the agency at community events and networking opportunities.
• Build referral relationships and assist with marketing materials and outreach follow-ups.

Qualifications

• High school diploma or equivalent.
• Previous administrative, staffing, recruiting, or scheduling experience.
• Strong organization, attention to detail, and written and verbal communication skills.
• Ability to work independently, prioritize tasks, and respond calmly to staffing changes.
• Comfort using email, calendars, spreadsheets, and online software.
• Ability to handle confidential employee and client information professionally.
• Reliable transportation for community visits and assigned client shifts.
• Ability to complete required background screening, training, and CPR/First Aid requirements before providing direct support.

Preferred Experience

• Home care, disability services, or another human services setting.
• Caregiver scheduling, employee onboarding, or quality assurance.
• CareSmartz360, electronic visit verification systems, payroll platforms, Canva, or Google Workspace.
• Community outreach, referral development, or client intake coordination.

How to Apply

Email Resume: victoria@successfulsteps.org

Call or text: (239) 823-5062

Pay: $17.25 - $18.50 per hour

Expected hours: 15.0 – 20.0 per week

Benefits:

• Flexible schedule

Work Location: In person