Support Engineer Jobs in Indiana
Support engineer jobs in Indiana are concentrated in Indianapolis, Fort Wayne, and Bloomington, where companies like Salesforce, Eli Lilly, and Cummins maintain significant operations that depend on technical support teams. Demand is strongest in SaaS platform support, enterprise hardware troubleshooting, and IT helpdesk escalation roles, with openings at every level from associate support technician to senior systems support engineer. Indiana's technology and advanced manufacturing sectors have kept hiring steady across both corporate headquarters and regional service centers. Find a role that fits below and apply directly.
Find Support Engineer JobsOverview
Showing 5 of 28+ Support Engineer jobs
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
About the Role
McKesson is seeking a Sr. SOM Operations Support Engineer to help deliver highly reliable, scalable, and secure healthcare technology solutions. This role combines advanced quality engineering practices, production support expertise, service reliability engineering, and test automation leadership to improve customer outcomes and platform stability.
You will work across the software development lifecycle to ensure quality is built into every release while supporting incident response, observability, automation, and continuous service improvement initiatives. The ideal candidate brings a strong combination of testing expertise, operational excellence, and customer-centric thinking.
What You'll Do
- Lead quality engineering strategy across functional, integration, API, performance, and end-to-end testing initiatives.
- Drive test automation adoption and measure quality impact throughout the SDLC.
- Support incident triage, major incident management, root cause analysis (RCA), and post-incident improvements.
- Build and enhance observability, monitoring, and alerting solutions using tools such as Splunk, Dynatrace, AppDynamics, and Azure Monitor.
- Investigate application, integration, infrastructure, and performance issues to improve service reliability and availability.
- Partner with development, infrastructure, product, and support teams to ensure SLA/SLO compliance and operational excellence.
- Enable DevSecOps and CI/CD practices through automated quality gates, testing, and deployment validation.
- Lead customer-focused quality initiatives including Customer Journey Testing, UAT, Day-in-the-Life Testing, AI Testing, Digital Agent Testing, and Autonomous Testing.
Basic Requirements
- 7+ years of professional experience in Quality Engineering, Software Testing, Site Reliability Engineering, Application Support, or related technology roles.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
- Experience leading enterprise test automation programs and validating quality outcomes across the SDLC.
- Hands-on experience with API testing, integration testing, system testing, and performance testing.
- Proven experience in incident management, production support, root cause analysis, and problem management.
- Experience working with CI/CD pipelines and Agile development environments.
- Strong troubleshooting, debugging, and application diagnostics capabilities.
- Excellent communication and collaboration skills with cross-functional teams.
Preferred Skills / Experience
- Experience with observability and monitoring platforms including Splunk, Dynatrace, AppDynamics, Azure Monitor, Grafana, or similar tools.
- Experience with Service Reliability Engineering (SRE) practices, reliability metrics, SLA/SLO management, and operational readiness.
- Knowledge of DevSecOps principles and automated testing within deployment pipelines.
- Experience with scripting and automation using Python, PowerShell, Shell, or similar languages.
- Understanding of Kubernetes, containers, cloud-native applications, and distributed systems.
- Experience supporting healthcare technology or regulated environments.
- Experience testing AI-enabled solutions, Digital Agents, Autonomous Workflows, or Generative AI applications.
- Experience leading customer experience initiatives including UAT, Customer Journey Testing, and Day-in-the-Life Testing.
Travel / Work Environment / Physical Requirements
- Primarily remote or hybrid work environment, based on business needs.
- Limited travel may be required for team meetings, planning sessions, or stakeholder engagements.
- Ability to work with extended screen time and participate in virtual collaboration sessions.
- Participation in incident response or escalation activities may occasionally be required outside standard business hours.
At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves.
As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
Our Base Pay Range for this position
€70,600 - €117,600McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
Benefits
Coverage you can rely on
- Medical, Dental, and Vision
- Health Spending Accounts
- Flexible Spending Accounts
Benefits that go beyond your base pay
- 401(k) (U.S.)
- Pension (Canada)
- Employee Stock Purchase Plan
Support for total well-being
- Mental Health Programs
- Flexible Schedules
- Paid Time Off
- Wellness Program
- Education Reimbursement
- Volunteer Opportunities
- Flexible Work Environment
A culture powered by belonging
By fostering a culture of belonging, we advance our goal of being the best place to work in healthcare—connecting the right talent to the right roles to solve our most critical challenges.
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
About the Role
McKesson is seeking a Sr. SOM Operations Support Engineer to help deliver highly reliable, scalable, and secure healthcare technology solutions. This role combines advanced quality engineering practices, production support expertise, service reliability engineering, and test automation leadership to improve customer outcomes and platform stability.
You will work across the software development lifecycle to ensure quality is built into every release while supporting incident response, observability, automation, and continuous service improvement initiatives. The ideal candidate brings a strong combination of testing expertise, operational excellence, and customer-centric thinking.
What You'll Do
- Lead quality engineering strategy across functional, integration, API, performance, and end-to-end testing initiatives.
- Drive test automation adoption and measure quality impact throughout the SDLC.
- Support incident triage, major incident management, root cause analysis (RCA), and post-incident improvements.
- Build and enhance observability, monitoring, and alerting solutions using tools such as Splunk, Dynatrace, AppDynamics, and Azure Monitor.
- Investigate application, integration, infrastructure, and performance issues to improve service reliability and availability.
- Partner with development, infrastructure, product, and support teams to ensure SLA/SLO compliance and operational excellence.
- Enable DevSecOps and CI/CD practices through automated quality gates, testing, and deployment validation.
- Lead customer-focused quality initiatives including Customer Journey Testing, UAT, Day-in-the-Life Testing, AI Testing, Digital Agent Testing, and Autonomous Testing.
Basic Requirements
- 7+ years of professional experience in Quality Engineering, Software Testing, Site Reliability Engineering, Application Support, or related technology roles.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
- Experience leading enterprise test automation programs and validating quality outcomes across the SDLC.
- Hands-on experience with API testing, integration testing, system testing, and performance testing.
- Proven experience in incident management, production support, root cause analysis, and problem management.
- Experience working with CI/CD pipelines and Agile development environments.
- Strong troubleshooting, debugging, and application diagnostics capabilities.
- Excellent communication and collaboration skills with cross-functional teams.
Preferred Skills / Experience
- Experience with observability and monitoring platforms including Splunk, Dynatrace, AppDynamics, Azure Monitor, Grafana, or similar tools.
- Experience with Service Reliability Engineering (SRE) practices, reliability metrics, SLA/SLO management, and operational readiness.
- Knowledge of DevSecOps principles and automated testing within deployment pipelines.
- Experience with scripting and automation using Python, PowerShell, Shell, or similar languages.
- Understanding of Kubernetes, containers, cloud-native applications, and distributed systems.
- Experience supporting healthcare technology or regulated environments.
- Experience testing AI-enabled solutions, Digital Agents, Autonomous Workflows, or Generative AI applications.
- Experience leading customer experience initiatives including UAT, Customer Journey Testing, and Day-in-the-Life Testing.
Travel / Work Environment / Physical Requirements
- Primarily remote or hybrid work environment, based on business needs.
- Limited travel may be required for team meetings, planning sessions, or stakeholder engagements.
- Ability to work with extended screen time and participate in virtual collaboration sessions.
- Participation in incident response or escalation activities may occasionally be required outside standard business hours.
At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves.
As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
Our Base Pay Range for this position
€70,600 - €117,600McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
Benefits
Coverage you can rely on
- Medical, Dental, and Vision
- Health Spending Accounts
- Flexible Spending Accounts
Benefits that go beyond your base pay
- 401(k) (U.S.)
- Pension (Canada)
- Employee Stock Purchase Plan
Support for total well-being
- Mental Health Programs
- Flexible Schedules
- Paid Time Off
- Wellness Program
- Education Reimbursement
- Volunteer Opportunities
- Flexible Work Environment
A culture powered by belonging
By fostering a culture of belonging, we advance our goal of being the best place to work in healthcare—connecting the right talent to the right roles to solve our most critical challenges.
See All 28 Support Engineer Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find Support Engineer JobsSupport Engineer Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
Support Engineer Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
What Indiana Employers Look For
The qualifications that appear most often in support engineer jobs across Indiana.
- CompTIA A+, Network+, or equivalent certification recognized by Indiana employers
- Experience troubleshooting hardware, software, or enterprise application issues
- Proficiency with ticketing systems such as Salesforce Service Cloud or ServiceNow
- Bachelor's degree or associate degree in information technology, computer science, or related field
- Strong written and verbal communication skills for customer-facing escalations
- Familiarity with remote desktop tools, VPN configuration, and Active Directory administration
Support Engineer Jobs in Indiana: Frequently Asked Questions
How do you become a support engineer in Indiana?
The most direct path is earning an associate or bachelor's degree in information technology or computer science from an Indiana institution such as Purdue University, Indiana University, or Ivy Tech Community College, then obtaining a vendor-neutral certification like CompTIA A+ or Network+. Indiana does not require a state-issued license for support engineer roles, so employers rely on these industry credentials and hands-on experience with ticketing platforms or enterprise software to evaluate candidates.
Which companies hire support engineers in Indiana?
Companies currently hiring support engineers in Indiana include Meta, Slate Auto, and Axiom Technologies, per current listings on Migrate Mate as of November 2026. Indiana's mix of technology firms, life sciences companies, and advanced manufacturers creates consistent demand for support engineers with both software and hardware specializations.
Which Indiana cities have the most support engineer jobs?
Indianapolis, Lebanon, and Warsaw account for the largest share of support engineer openings in Indiana. Indianapolis drives the majority of postings as the state capital and home to major corporate headquarters in technology, healthcare, and financial services, while Fort Wayne and Bloomington contribute steady openings tied to manufacturing operations and university-affiliated institutions respectively.
Are there remote support engineer jobs in Indiana?
Yes, and more than most fields, since support engineering is fundamentally a desk-based and communication-driven role. About 27% of support engineer openings tied to Indiana are remote or hybrid as of November 2026, reflecting the role's compatibility with distributed work environments. Tier-one helpdesk and SaaS platform support positions are the most likely to be fully remote, while on-site hardware and infrastructure roles tend to require a physical presence.
How can I get hired as a support engineer in Indiana with little or no experience?
The most realistic entry path is securing a helpdesk technician or IT support specialist role and building toward a support engineer title from there. Ivy Tech Community College's IT programs and Purdue Polytechnic Institute offer certificates that large Indiana employers recognize for entry-level candidates. Companies like Salesforce and Cummins in Indiana run associate and new-grad programs that accept candidates with certifications but limited work history, and a CompTIA A+ credential combined with a personal lab portfolio demonstrably strengthens applications for those positions.
Where can I find and apply to support engineer jobs in Indiana?
You can find and apply to support engineer jobs in Indiana on Migrate Mate, which lists current Indiana openings from employers across the state. Search the available roles, find the ones that match your experience and preferred location, and apply directly to each employer through the listing.
See All 28 Support Engineer Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find Support Engineer Jobs