Support Engineer Jobs in Indiana
Support engineer jobs in Indiana are concentrated in Indianapolis, Fort Wayne, and Bloomington, where companies like Salesforce, Eli Lilly, and Cummins maintain significant operations that depend on technical support teams. Demand is strongest in SaaS platform support, enterprise hardware troubleshooting, and IT helpdesk escalation roles, with openings at every level from associate support technician to senior systems support engineer. Indiana's technology and advanced manufacturing sectors have kept hiring steady across both corporate headquarters and regional service centers. Find a role that fits below and apply directly.
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Precise Systems delivers integrated, mission-ready solutions that advance warfighter readiness and strengthen our nation’s most critical defense programs. Through the power of our combined capabilities, we provide deep expertise in Advanced Engineering; Digital Transformation; Electromagnetic Warfare; Interactive Training & Simulation; Physical Sciences Research; Platform Lifecycle Support; and Foreign Military Sales. Unified by decades of trusted performance and expanded through strategic growth, our team applies innovative technologies, engineering rigor, and customer-focused execution to solve complex challenges and accelerate mission success. Guided by our commitment to partnership, precision, and performance, we deliver the scalable solutions and technical excellence our customers depend on—today and into the future.
Precise Systems is seeking a Senior Product Support Engineer – Logistics Product Data SME to provide engineering leadership, In-Service Engineering Agent (ISEA) support, and Integrated Product Support expertise to our NSWC Crane customer. The engineer will lead product-support activities across engineering, logistics, production, test, configuration management, and technical data teams to improve system readiness, maintainability, and lifecycle sustainment.
This role requires in-person support.
Duties:
- Lead and prioritize product-support activities, technical actions, risks, schedules, and deliverables across the JCREW and Drake programs.
- Serve as a senior ISEA technical resource for fielded Electronic Warfare systems, including sustainment, troubleshooting, modification, and readiness support.
- Lead the generation, analysis, validation, configuration control, and maintenance of Logistics Product Data (LPD), including maintenance plans, SERD, PTD, IPLs, and reliability and maintainability data.
- Assess maintenance concepts, levels of repair, provisioning requirements, spare-parts needs, supportability risks, and lifecycle support impacts.
- Develop and coordinate support-equipment requirements, designs, testing, production, deployment, and sustainment with engineering, production, logistics, and technical-data teams.
- Provide mechanical engineering support for hardware and support-equipment design, modeling, drawings, materials, manufacturability, and production-readiness activities.
- Conduct or lead material, component, and system failure analyses and coordinate corrective actions with production facilities, suppliers, OEMs, and Government stakeholders.
- Evaluate Engineering Change Proposals, deviations, and waivers for impacts to LPD, maintenance, technical manuals, training, provisioning, support equipment, and system baselines.
- Oversee Technical Data Packages, engineering drawings, technical manuals, provisioning data, Configuration Control Board support, and Functional or Physical Configuration Audit preparation.
- Mentor engineering and logistics personnel and provide technical justification supporting critical spares, sustainment funding, and product-support decisions.
Desired Education:
- Master's degree in Mechanical Engineering or another relevant engineering discipline.
Desired Experience:
- Ten (10) years of relevant engineering experience, including senior-level product support, ISEA, sustainment engineering, maintenance engineering, or Integrated Product Support responsibilities.
- Senior-level experience supporting fielded Electronic Warfare or comparable complex military systems.
- Subject-matter expertise in generating, analyzing, reviewing, and managing Logistics Product Data.
- Experience with maintenance plans, support-equipment data, provisioning documentation, parts lists, reliability and maintainability products, and spare-parts planning.
- Experience leading multidisciplinary product-support activities across engineering, logistics, production, test, configuration management, and technical-data organizations.
- Mechanical engineering experience involving hardware design, modeling, engineering drawings, materials, support equipment, manufacturing, or production support.
- Experience conducting failure analysis and developing technically supported corrective-action recommendations.
- Extensive configuration-management experience, including ECPs, deviations, waivers, technical baselines, CCBs, and configuration audits.
- Experience developing and reviewing Technical Data Packages, engineering drawings, technical manuals, and provisioning data.
- Strong technical-writing, analytical, briefing, leadership, mentoring, and problem-solving skills.
Preferred Experience:
- Experience supporting the Department of Defense, Department of the Navy, NAVSEA, NSWC Crane, or an Army product-manager organization.
- Direct experience supporting JCREW, Drake, or comparable Electronic Warfare and force-protection systems.
- Advanced knowledge of SAE GEIA-STD-0007 Logistics Product Data requirements.
- Experience with Support Equipment Recommendation Data, Provisioning Technical Documentation, Indentured Parts Lists, and maintenance-task analysis.
- Familiarity with SAE EIA-649, MIL-HDBK-61, MIL-STD-31000, MIL-HDBK-1390, and military technical-manual or provisioning requirements.
- Experience with CAD or mechanical-modeling tools and production-facility or supplier oversight.
- Experience developing technical justification for spare-parts procurement and sustainment funding.
Must be able to obtain and maintain a Secret security clearance. Due to the sensitivity of customer related requirements, U.S. Citizenship is required.
Precise Systems is dedicated to a shared vision and core values of Integrity, Respect, and Responsibility, which foster innovation and drive our continued success in the global marketplace. Precise Systems and its subsidiaries are Equal Opportunity /Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any legally protected status under federal, state, or local law. Visit www.GoPrecise.com for a listing of current openings and our comprehensive, employee friendly benefits summary. Precise Systems participates in E-Verify.
See All 15 Support Engineer Jobs in Indiana
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Find Support Engineer JobsSupport Engineer Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
Support Engineer Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Education
- Manufacturing
- Science & Research
- Technology & Software
- Consulting & Professional Services
What Indiana Employers Look For
The qualifications that appear most often in support engineer jobs across Indiana.
- CompTIA A+, Network+, or equivalent certification recognized by Indiana employers
- Experience troubleshooting hardware, software, or enterprise application issues
- Proficiency with ticketing systems such as Salesforce Service Cloud or ServiceNow
- Bachelor's degree or associate degree in information technology, computer science, or related field
- Strong written and verbal communication skills for customer-facing escalations
- Familiarity with remote desktop tools, VPN configuration, and Active Directory administration
Support Engineer Jobs in Indiana: Frequently Asked Questions
How do you become a support engineer in Indiana?
The most direct path is earning an associate or bachelor's degree in information technology or computer science from an Indiana institution such as Purdue University, Indiana University, or Ivy Tech Community College, then obtaining a vendor-neutral certification like CompTIA A+ or Network+. Indiana does not require a state-issued license for support engineer roles, so employers rely on these industry credentials and hands-on experience with ticketing platforms or enterprise software to evaluate candidates.
Which companies hire support engineers in Indiana?
Companies currently hiring support engineers in Indiana include Meta, Quest Global, and Indianapolis Public Schools, per current listings on Migrate Mate as of August 2026. Indiana's mix of technology firms, life sciences companies, and advanced manufacturers creates consistent demand for support engineers with both software and hardware specializations.
Which Indiana cities have the most support engineer jobs?
Indianapolis, Lebanon, and Indiana account for the largest share of support engineer openings in Indiana. Indianapolis drives the majority of postings as the state capital and home to major corporate headquarters in technology, healthcare, and financial services, while Fort Wayne and Bloomington contribute steady openings tied to manufacturing operations and university-affiliated institutions respectively.
Are there remote support engineer jobs in Indiana?
Yes, and more than most fields, since support engineering is fundamentally a desk-based and communication-driven role. About 25% of support engineer openings tied to Indiana are remote or hybrid as of August 2026, reflecting the role's compatibility with distributed work environments. Tier-one helpdesk and SaaS platform support positions are the most likely to be fully remote, while on-site hardware and infrastructure roles tend to require a physical presence.
How can I get hired as a support engineer in Indiana with little or no experience?
The most realistic entry path is securing a helpdesk technician or IT support specialist role and building toward a support engineer title from there. Ivy Tech Community College's IT programs and Purdue Polytechnic Institute offer certificates that large Indiana employers recognize for entry-level candidates. Companies like Salesforce and Cummins in Indiana run associate and new-grad programs that accept candidates with certifications but limited work history, and a CompTIA A+ credential combined with a personal lab portfolio demonstrably strengthens applications for those positions.
Where can I find and apply to support engineer jobs in Indiana?
You can find and apply to support engineer jobs in Indiana on Migrate Mate, which lists current Indiana openings from employers across the state. Search the available roles, find the ones that match your experience and preferred location, and apply directly to each employer through the listing.
See All 15 Support Engineer Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
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