Support Engineer Jobs in Missouri
Support engineer jobs in Missouri are concentrated in Kansas City and St. Louis, where technology services, financial platforms, and enterprise software operations drive consistent demand for help desk, systems, and application support specialists at every level from entry-level technicians to senior infrastructure engineers. Employers with a lasting Missouri presence including Cerner (Oracle Health), World Wide Technology, and Emerson Electric regularly fill support engineer roles across network, cloud, and customer-facing technical support. Missouri's mid-market and enterprise sectors make it one of the steadier Midwest markets for this discipline. See the openings below and apply to the ones that match your experience.
Find Support Engineer JobsOverview
Showing 3 of 36+ Support Engineer jobs
What you'll be responsible for:
- Attend project meetings, team calls, and client discussions; communicate schedule conflicts proactively.
- Assume ownership of assigned projects, including ATM configurations, client communications, documentation, and technical deliverables.
- Serve as the primary point of contact for financial institutions regarding ATM-related activities, schedules, communications, and technical inquiries.
- Lead conference calls supporting ATM implementations, conversions, and technical requirements.
- Provide project status updates to management, internal teams, coordinators, and stakeholders.
- Review and validate forms, technical documentation, and configuration details for accuracy and completeness.
- Assist customers in developing and distributing conversion schedules and implementation plans.
- Coordinate custom ATM service requests, upgrades, and modifications during customer conversions, including required documentation and paperwork.
- Maintain project records, cases, and documentation within various business applications.
- Complete all project checklists from kickoff through turnover.
- Configure ATM driving platforms based on customer-supplied parameters and specifications.
- Perform updates and modifications to ATM configurations and related systems, including resynchronization activities as required.
- Coordinate ATM connectivity testing, transaction testing, and implementation activities.
- Troubleshoot ATM hardware, software, connectivity, and transaction processing issues.
- Investigate and resolve escalated technical issues utilizing in-depth knowledge of products, systems, and applications.
- Validate ATM functionality and ensure successful transaction processing and settlement following implementation.
- Provide first-time ATM settlement training and operational guidance to client personnel.
- Deliver exceptional customer service by communicating technical solutions and ensuring customer understanding and satisfaction.
- Create and maintain technical documentation, knowledge articles, implementation guides, and troubleshooting procedures.
- Perform other duties as assigned.
- Minimum of 2 years of technical support, implementation, or systems engineering experience gained through industry experience, technical training, internships, or academic programs.
- Minimum 2 years of customer service experience.
- Basic understanding of computer networking and troubleshooting.
- Proficiency with Microsoft Office applications.
- Experience supporting customers remotely.
- Experience managing multiple priorities and working effectively in a fast-paced, deadline-driven environment.
- Strong analytical, problem-solving, organizational, and decision-making skills.
- Excellent verbal and written communication skills.
- Ability to work independently while collaborating across multiple departments and technical teams.
- Willingness to support scheduled implementations, live conversions, and after-hours production activities when required.
- Associate’s degree or higher in Information Technology or a related field.
- Knowledge of ATM transaction processing and connectivity testing.
- Experience with different ATM software platforms, ITM/Smart Teller technologies, or financial institution conversions.
- Experience supporting banking, payments, financial services, or transaction-processing environments.
- Knowledge of EAD and FD/STAR processing environments.
- Familiarity with Debit and Credit BINs.
- Experience with ATM key management and terminal security.
- Experience with ATM project management.
- Experience with the Card@Once Instant Issue interface.
- Understanding of integrated application environments and system interactions.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
What you'll be responsible for:
- Attend project meetings, team calls, and client discussions; communicate schedule conflicts proactively.
- Assume ownership of assigned projects, including ATM configurations, client communications, documentation, and technical deliverables.
- Serve as the primary point of contact for financial institutions regarding ATM-related activities, schedules, communications, and technical inquiries.
- Lead conference calls supporting ATM implementations, conversions, and technical requirements.
- Provide project status updates to management, internal teams, coordinators, and stakeholders.
- Review and validate forms, technical documentation, and configuration details for accuracy and completeness.
- Assist customers in developing and distributing conversion schedules and implementation plans.
- Coordinate custom ATM service requests, upgrades, and modifications during customer conversions, including required documentation and paperwork.
- Maintain project records, cases, and documentation within various business applications.
- Complete all project checklists from kickoff through turnover.
- Configure ATM driving platforms based on customer-supplied parameters and specifications.
- Perform updates and modifications to ATM configurations and related systems, including resynchronization activities as required.
- Coordinate ATM connectivity testing, transaction testing, and implementation activities.
- Troubleshoot ATM hardware, software, connectivity, and transaction processing issues.
- Investigate and resolve escalated technical issues utilizing in-depth knowledge of products, systems, and applications.
- Validate ATM functionality and ensure successful transaction processing and settlement following implementation.
- Provide first-time ATM settlement training and operational guidance to client personnel.
- Deliver exceptional customer service by communicating technical solutions and ensuring customer understanding and satisfaction.
- Create and maintain technical documentation, knowledge articles, implementation guides, and troubleshooting procedures.
- Perform other duties as assigned.
- Minimum of 2 years of technical support, implementation, or systems engineering experience gained through industry experience, technical training, internships, or academic programs.
- Minimum 2 years of customer service experience.
- Basic understanding of computer networking and troubleshooting.
- Proficiency with Microsoft Office applications.
- Experience supporting customers remotely.
- Experience managing multiple priorities and working effectively in a fast-paced, deadline-driven environment.
- Strong analytical, problem-solving, organizational, and decision-making skills.
- Excellent verbal and written communication skills.
- Ability to work independently while collaborating across multiple departments and technical teams.
- Willingness to support scheduled implementations, live conversions, and after-hours production activities when required.
- Associate’s degree or higher in Information Technology or a related field.
- Knowledge of ATM transaction processing and connectivity testing.
- Experience with different ATM software platforms, ITM/Smart Teller technologies, or financial institution conversions.
- Experience supporting banking, payments, financial services, or transaction-processing environments.
- Knowledge of EAD and FD/STAR processing environments.
- Familiarity with Debit and Credit BINs.
- Experience with ATM key management and terminal security.
- Experience with ATM project management.
- Experience with the Card@Once Instant Issue interface.
- Understanding of integrated application environments and system interactions.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
See All 36 Support Engineer Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
Find Support Engineer JobsSupport Engineer Jobs by City in Missouri
Where Missouri roles are concentrated, by current openings.
Support Engineer Job Market in Missouri
A snapshot from current Missouri openings, updated as new roles post.
Who's Hiring
- Axiom Technologies12
- Syms Strategic Group, LLC (SSG)4
- Jack Henry & Associates3
- KB Signaling2
- Yandex2
Top Industries Hiring
- Technology & Software
What Missouri Employers Look For
The qualifications that appear most often in support engineer jobs across Missouri.
- Bachelor's degree in computer science, information technology, or a related technical field
- Hands-on experience troubleshooting hardware, software, or network issues in a professional environment
- Proficiency with ticketing systems such as ServiceNow, Jira Service Management, or Zendesk
- Strong written and verbal communication skills for working with technical and non-technical stakeholders
- Familiarity with Windows Server, Linux, Active Directory, or cloud platforms including Azure or AWS
- Relevant industry certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals
Support Engineer Jobs in Missouri: Frequently Asked Questions
How do you become a support engineer in Missouri?
Support engineer roles in Missouri do not require a state-issued license, so the path centers on education and credentials. Most employers expect at least an associate or bachelor's degree in information technology, computer science, or a related field. Entry-level candidates strengthen their applications with CompTIA A+ or Network+ certifications, both widely recognized by Missouri employers. Technical bootcamps and community college programs offered through institutions like St. Louis Community College and Metropolitan Community College in Kansas City also provide recognized pathways into the field.
Which companies hire support engineers in Missouri?
Companies currently hiring support engineers in Missouri include Axiom Technologies, Syms Strategic Group, LLC (SSG), and Jack Henry & Associates, per current listings on Migrate Mate as of September 2026. Missouri's technology services sector, anchored in Kansas City and St. Louis, generates consistent openings across enterprise IT support, managed services, and software application support.
Which Missouri cities have the most support engineer jobs?
St. Louis, Kansas City, and Chesterfield have the most support engineer openings in Missouri. Kansas City leads because of its large financial services technology and healthcare IT sectors, while St. Louis is anchored by enterprise software firms, managed service providers, and major employers like World Wide Technology and Emerson Electric, whose corporate and regional operations generate steady demand for infrastructure and application support roles.
Are there remote support engineer jobs in Missouri?
Yes, and more than most fields. Support engineer work is well-suited to remote and hybrid arrangements because much of the role involves resolving issues through remote access tools, ticketing platforms, and virtual collaboration. About 61% of support engineer openings tied to Missouri are remote or hybrid as of September 2026. Cloud infrastructure support, software application support, and tier-two help desk roles are the sub-areas most likely to be offered remotely.
How can I get hired as a support engineer in Missouri with little or no experience?
The most realistic entry path is a help desk or IT technician role, which Missouri employers including managed service providers in Kansas City and corporate IT departments in St. Louis use as a standard pipeline into support engineering. Candidates without a degree can qualify through a CompTIA A+ certification combined with a technical bootcamp or community college program. World Wide Technology and Cerner both run associate and new-graduate programs in Missouri, and lateral moves from customer success, technical account management, or network operations roles are common ways candidates build qualifying experience before applying to support engineer postings.
Where can I find and apply to support engineer jobs in Missouri?
You can find and apply to support engineer jobs in Missouri on Migrate Mate, which lists current Missouri openings updated regularly. Search for roles that match your experience level and specialization, then apply directly to the ones that fit. No signup is required to see the listings.
See All 36 Support Engineer Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
Find Support Engineer Jobs