Technical Services Manager Jobs in Missouri
Technical Services Manager jobs in Missouri are consistently in demand, concentrated in manufacturing, utilities, and enterprise technology services, with openings at every level from team lead to senior director. Kansas City, St. Louis, and Columbia anchor most of the hiring, where established employers like Emerson Electric, Cerner (now Oracle Health), and Leidos maintain long-term technical operations. The most sought-after specialties in Missouri include IT infrastructure management, industrial controls systems oversight, and field service operations. Find a role that fits below and apply directly.
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Showing 5 of 8+ Technical Services Manager jobs
Entity: Consumer Products Services Division (CPSD)
Department: Global Technical Services - Consumer Products
Location: Buffalo, New York, San Fransico, Seattle
Reports to (job): Director Technical Services
Expertise / exposure:
1. Softlines (Apparels, footwear, Home furnishings etc)
2. Analytical / Chemical (Restricted Substances List)
3. Hardlines, Toys and Juvenile Products
Ø Position Summary
Provide technical, client and business line support to the Americas region and global business line as it relates to technical services, support, strategy, new product development, global processes, capacity planning and/or technical governance to maintain and enhance technical leadership.
Ø Objective
Actively seek out opportunities for potential new products and revenue sources through expansion of current services, new service development and as a response to customer inquiries. Monitor, develop, and manage technical aspects of regulatory related services executed globally on behalf of Americas’ region customers
- Maintain awareness of industry best practices/standards and provide technical insight to clients and colleagues in areas of focus and consumer products. Share technical opinions, interpretations and recommendations with colleagues and customers
- Adhere to the requirements of the BV-CPS Quality System, assist in the development, maintenance and improvement of internal quality systems and technical services processes for the appropriate service line (AN, HL, SL, TY or EL)
- Respond to technical questions from the Tech Inquiry Mailbox in a timely, accurate and informative manner
- Draft and/or Develop internal Standard Operating Procedures (SOPs), Methods and Work Instructions, Standard Interpretation Practices etc for assigned service line
- Hold membership in one or more relevant organization(s)
- Develop and conduct technical training sessions in the Americas region to internal and external individuals related to Technical Services. Coordinate with other regional team members for global consistency
- Develop an understanding of clients’ needs and expectations and assist in matching them to BV’s testing offerings
- Proactively monitor customer inquires to recognize patterns of service requests that may currently fall outside the scope of BV services. Record and evaluate these opportunities.
- Review customer feedback on current market trends and concerns and relay information to group
- Monitors changes in regional regulations or industry standards and work with others in the assigned service lines to update or develop new testing methodology to ensure compliance with regional regulations or industry standards
- Support the effective and timely resolution of technical issues and problems related to the region whether internal, among sites, or client based
- Actively participate and execute in all Global Processes and proactively provide input for continuous improvement
- Assist in improving client satisfaction by working with and through the Lab Managers/Directors and Business Development teams– working with existing systems to monitor, measure, and improve issues related to client satisfaction with Americas locations
- Interface with client projects to provide regulatory interpretations and to support the IRC in efforts to sell knowledge products
- Develop relationships with key individuals/leaders in industry and/or multi-stakeholder organizations through regular participation in committees, meetings, and attending conferences of such agencies
- Hold membership in one or more organization at a level greater than member status
- Develop and/or review internal Standard Operating Procedures (SOPs), Methods and Work Instructions, Standard Interpretation Practices etc for assigned service line
- Development of technical content for marketing materials (service sheets, FAQs, training and technical bulletins) relating to Technical Service topics in the region
- Interact with governmental agencies to better understand the regulations and provide clarity for client questions and/or inquiries
- Analyze customer inquiries and patterns of service requests that fall outside the scope of BV Services and estimate market potential and possible operational impact for BV
- Participate in meetings with current clients to introduce and explain BV’s services in the appropriate service line
- Partner with the Business Development and Account Management to ensure the successful integration of new services for existing clients and assist with technical input for the Request for Proposal (RFP) process
- Designs and leads implementation of changes for the development of new services, repackaging of existing service and extensions of current technical services
- Responsible for accurate test methods that are consistent with Division and Service Line policies, procedures and methods throughout the region, via local, regional and global Managers/Directors
- Responsible for implementation and monitoring of adherence to global testing methodology within the Americas region
- Monitor/execute audit and correlation programs related to technical services in the Americas region. Provide technical guidance for the generation of accurate test results in the region
- Assist with complaint investigations and resolutions in the Americas region
- Assist in aligning regional testing capabilities and capacity with sales and marketing plans
- Turn-around-time (responding to the customers) based upon 4hr, 8hr and 24hr TAT’s
- New Product Development activities (includes participation in development activities and leadership roles in launch processes)
- Thorough understanding of the regulations associated within the area of focus
- Membership and active participation/leadership in relevant industry groups
- Demonstrated activity in dissemination of technical information to clients (i.e. webinars, seminars etc.)
- Technical leadership position within Americas region
- Extensive knowledge of the applicable areas of expertise (e.g. Analytical Chemistry) concepts, processes, and equipment and the demonstrated ability to implement them
- Demonstrated ability to work with customers, determine their requirements, secure additional business, define and assist in solving problems, and generally ensure their total satisfaction with BV
- Ability to work well under pressure, handle crisis situations, and balance several tasks simultaneously in a high pressure environment
- Highly developed organizational and interpersonal skills. Personable, with ability to work well independently, as well as in a team environment
- Ability to interpret regulations and standards
- Strong math skills and working knowledge of statistical procedures
- Strong computer skills. Medium to high level of proficiency in Microsoft Office Suite, Lotus Notes and statistical packages
- Familiarity with laboratory instrumentation and equipment
- Excellent and effective oral and written communications skills including the ability to deliver presentations to in-house and client/vendor audiences
- Technical aptitude and the ability to quickly assimilate and assess new information and develop plans
- Ability to prioritize and perform required follow up
- Ability to travel up to 20% of the time in the USA, with limited travel internationally
Ø Experience and Educational Background Required for the Job
- Bachelors in related field required, Masters a plus
- Minimum of 5 years experience with Customer services and/or direct customer interface
- 2-3 years of relevant experience required in assigned service line or related discipline
MANAGER
- Bachelors in related field required, Masters a plus
- Minimum of two years experience with Customer services and/or direct customer interface
- >10 years of relevant experience required in assigned service line or related discipline
- 5 years of relevant experience in marketing, product development or business development required. MBA a plus.
An equivalent combination of education and experience may be accepted in lieu of above.
An equivalent combination of education and experience may be accepted in lieu of above.
$90,000 - $110,000 annually (e.g., the job posting is not necessarily reflective of actual compensation that may be earned, and actual compensation is subject to variation due to such factors as locations, education, experience, and skillset).
Entity: Consumer Products Services Division (CPSD)
Department: Global Technical Services - Consumer Products
Location: Buffalo, New York, San Fransico, Seattle
Reports to (job): Director Technical Services
Expertise / exposure:
1. Softlines (Apparels, footwear, Home furnishings etc)
2. Analytical / Chemical (Restricted Substances List)
3. Hardlines, Toys and Juvenile Products
Ø Position Summary
Provide technical, client and business line support to the Americas region and global business line as it relates to technical services, support, strategy, new product development, global processes, capacity planning and/or technical governance to maintain and enhance technical leadership.
Ø Objective
Actively seek out opportunities for potential new products and revenue sources through expansion of current services, new service development and as a response to customer inquiries. Monitor, develop, and manage technical aspects of regulatory related services executed globally on behalf of Americas’ region customers
- Maintain awareness of industry best practices/standards and provide technical insight to clients and colleagues in areas of focus and consumer products. Share technical opinions, interpretations and recommendations with colleagues and customers
- Adhere to the requirements of the BV-CPS Quality System, assist in the development, maintenance and improvement of internal quality systems and technical services processes for the appropriate service line (AN, HL, SL, TY or EL)
- Respond to technical questions from the Tech Inquiry Mailbox in a timely, accurate and informative manner
- Draft and/or Develop internal Standard Operating Procedures (SOPs), Methods and Work Instructions, Standard Interpretation Practices etc for assigned service line
- Hold membership in one or more relevant organization(s)
- Develop and conduct technical training sessions in the Americas region to internal and external individuals related to Technical Services. Coordinate with other regional team members for global consistency
- Develop an understanding of clients’ needs and expectations and assist in matching them to BV’s testing offerings
- Proactively monitor customer inquires to recognize patterns of service requests that may currently fall outside the scope of BV services. Record and evaluate these opportunities.
- Review customer feedback on current market trends and concerns and relay information to group
- Monitors changes in regional regulations or industry standards and work with others in the assigned service lines to update or develop new testing methodology to ensure compliance with regional regulations or industry standards
- Support the effective and timely resolution of technical issues and problems related to the region whether internal, among sites, or client based
- Actively participate and execute in all Global Processes and proactively provide input for continuous improvement
- Assist in improving client satisfaction by working with and through the Lab Managers/Directors and Business Development teams– working with existing systems to monitor, measure, and improve issues related to client satisfaction with Americas locations
- Interface with client projects to provide regulatory interpretations and to support the IRC in efforts to sell knowledge products
- Develop relationships with key individuals/leaders in industry and/or multi-stakeholder organizations through regular participation in committees, meetings, and attending conferences of such agencies
- Hold membership in one or more organization at a level greater than member status
- Develop and/or review internal Standard Operating Procedures (SOPs), Methods and Work Instructions, Standard Interpretation Practices etc for assigned service line
- Development of technical content for marketing materials (service sheets, FAQs, training and technical bulletins) relating to Technical Service topics in the region
- Interact with governmental agencies to better understand the regulations and provide clarity for client questions and/or inquiries
- Analyze customer inquiries and patterns of service requests that fall outside the scope of BV Services and estimate market potential and possible operational impact for BV
- Participate in meetings with current clients to introduce and explain BV’s services in the appropriate service line
- Partner with the Business Development and Account Management to ensure the successful integration of new services for existing clients and assist with technical input for the Request for Proposal (RFP) process
- Designs and leads implementation of changes for the development of new services, repackaging of existing service and extensions of current technical services
- Responsible for accurate test methods that are consistent with Division and Service Line policies, procedures and methods throughout the region, via local, regional and global Managers/Directors
- Responsible for implementation and monitoring of adherence to global testing methodology within the Americas region
- Monitor/execute audit and correlation programs related to technical services in the Americas region. Provide technical guidance for the generation of accurate test results in the region
- Assist with complaint investigations and resolutions in the Americas region
- Assist in aligning regional testing capabilities and capacity with sales and marketing plans
- Turn-around-time (responding to the customers) based upon 4hr, 8hr and 24hr TAT’s
- New Product Development activities (includes participation in development activities and leadership roles in launch processes)
- Thorough understanding of the regulations associated within the area of focus
- Membership and active participation/leadership in relevant industry groups
- Demonstrated activity in dissemination of technical information to clients (i.e. webinars, seminars etc.)
- Technical leadership position within Americas region
- Extensive knowledge of the applicable areas of expertise (e.g. Analytical Chemistry) concepts, processes, and equipment and the demonstrated ability to implement them
- Demonstrated ability to work with customers, determine their requirements, secure additional business, define and assist in solving problems, and generally ensure their total satisfaction with BV
- Ability to work well under pressure, handle crisis situations, and balance several tasks simultaneously in a high pressure environment
- Highly developed organizational and interpersonal skills. Personable, with ability to work well independently, as well as in a team environment
- Ability to interpret regulations and standards
- Strong math skills and working knowledge of statistical procedures
- Strong computer skills. Medium to high level of proficiency in Microsoft Office Suite, Lotus Notes and statistical packages
- Familiarity with laboratory instrumentation and equipment
- Excellent and effective oral and written communications skills including the ability to deliver presentations to in-house and client/vendor audiences
- Technical aptitude and the ability to quickly assimilate and assess new information and develop plans
- Ability to prioritize and perform required follow up
- Ability to travel up to 20% of the time in the USA, with limited travel internationally
Ø Experience and Educational Background Required for the Job
- Bachelors in related field required, Masters a plus
- Minimum of 5 years experience with Customer services and/or direct customer interface
- 2-3 years of relevant experience required in assigned service line or related discipline
MANAGER
- Bachelors in related field required, Masters a plus
- Minimum of two years experience with Customer services and/or direct customer interface
- >10 years of relevant experience required in assigned service line or related discipline
- 5 years of relevant experience in marketing, product development or business development required. MBA a plus.
An equivalent combination of education and experience may be accepted in lieu of above.
An equivalent combination of education and experience may be accepted in lieu of above.
$90,000 - $110,000 annually (e.g., the job posting is not necessarily reflective of actual compensation that may be earned, and actual compensation is subject to variation due to such factors as locations, education, experience, and skillset).
See All 8 Technical Services Manager Jobs in Missouri
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Find JobsTechnical Services Manager Jobs by City in Missouri
Where Missouri roles are concentrated, by current openings.
Technical Services Manager Job Market in Missouri
A snapshot from current Missouri openings, updated as new roles post.
Who's Hiring
What Missouri Employers Look For
The qualifications that appear most often in technical services manager jobs across Missouri.
- Bachelor's degree in engineering, information technology, or a closely related technical field
- Five or more years of progressive technical support or services experience in relevant industry
- Demonstrated experience managing cross-functional technical teams across multiple project phases
- Proficiency with ITIL frameworks, service management platforms, or industrial control systems
- Strong background in budgeting, vendor management, and contract oversight for technical services
- Excellent written and verbal communication skills for interfacing with clients and executive stakeholders
Technical Services Manager Jobs in Missouri: Frequently Asked Questions
How do you become a technical services manager in Missouri?
Most Missouri employers require a bachelor's degree in engineering, computer science, or a related technical field, combined with several years of hands-on technical and supervisory experience. There is no state-issued license specifically for this management role in Missouri, but candidates in specialized sectors may benefit from industry credentials such as PMP, ITIL, or Certified Technology Manager. Moving up typically means leading a technical team first, then transitioning into a manager role within manufacturing, utilities, or enterprise IT organizations common in Missouri.
How much do technical services managers make in Missouri?
Technical services managers in Missouri earn a median of about $159,460 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $95,690 for the lowest 10% to over $216,330 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical services managers in Missouri?
Companies currently hiring technical services managers in Missouri include Esri, Agiliti, and Bureau Veritas, per current listings on Migrate Mate as of October 2026. Missouri's mix of Fortune 500 headquarters, federal contractors, and large utility providers creates steady, broad demand for this role across the state.
Which Missouri cities have the most technical services manager jobs?
St. Louis, Missouri, and Pacific have the most technical services manager openings in Missouri. St. Louis and Kansas City drive the bulk of demand through their concentrations of manufacturing headquarters, health IT firms, and federal government contractors, while Columbia benefits from the University of Missouri system and growing technology services presence in mid-Missouri.
How can I get hired as a technical services manager in Missouri with little or no experience?
The most realistic entry path is moving into a team lead or senior technician role at a Missouri manufacturer or IT services firm and building supervisory experience from there. Large Missouri employers such as Boeing's St. Louis operations and Leidos regularly hire associate-level technical specialists, and proving project ownership in those roles positions you for a manager opening. Earning a PMP or ITIL Foundation credential while in an individual contributor role is a concrete differentiator that Missouri hiring managers consistently note in job postings.
Where can I find and apply to technical services manager jobs in Missouri?
You can find and apply to technical services manager jobs in Missouri on Migrate Mate, which lists current Missouri openings updated regularly. Search the listings, find roles that match your background and location preference, and apply directly to the employers posting them.
See All 8 Technical Services Manager Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
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