Technical Services Manager Jobs in Massachusetts

Technical Services Manager jobs in Massachusetts are concentrated in the state's life sciences corridor, defense technology sector, and enterprise software industry, with demand at every level from team lead through director of technical services. The heaviest hiring is in Greater Boston, Cambridge, and Worcester, where anchor employers such as Raytheon Technologies, Thermo Fisher Scientific, and MathWorks maintain large technical operations and service organizations. The most in-demand specialties are field service management, laboratory instrumentation support, and IT service delivery. Find a role that fits below and apply directly.

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Overview

Open roles20
Top employerAmazon
Top cityBoston, MA
Cities hiring10
Work type73% Hybrid
Top industryTechnology

Showing 5 of 20+ Technical Services Manager jobs

Arcwood Environmental
Project Manager, Technical Services
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Arcwood Environmental
Added 2d ago
Project Manager, Technical Services
Arcwood Environmental
Danvers, Massachusetts
Business Strategy
Compliance & Risk
Consulting & Professional Services
$77k - $116k/yr
Bachelor's degree in engineering

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Axis Communications
Technical Services Representative
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Axis Communications
Added 4d ago
Technical Services Representative
Axis Communications
Chelmsford, Massachusetts
Customer Service
Customer Support
Hybrid
1,001-5,000

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Chewy
Senior Technical Program Manager, Database Services
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Chewy
Added 1w ago
Senior Technical Program Manager, Database Services
Chewy
Boston, Massachusetts
Customer Service
Customer Support
Hospitality & Guest Services
$130k - $207k/yr
10,000+

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Amazon.com
Sr. Technical Program Manager, Quality Technology Services
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Amazon.com
Added 1w ago
Sr. Technical Program Manager, Quality Technology Services
Amazon.com
Reading, Massachusetts
IT Support & Systems Administration
Program Management
Project & Program Management
Technical Product & Program Management
$149k - $201k/yr
Master's degree in business administration
10,000+

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Vertex Pharmaceuticals
Associate Director, Quality Control - Technical Services
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Vertex Pharmaceuticals
Added 2w ago
Associate Director, Quality Control - Technical Services
Vertex Pharmaceuticals
Boston, Massachusetts
Business Operations
Project Management
Quality Assurance & Testing (QA Testing)
Quality Control
$159k - $238k/yr
Hybrid
Master's degree
5,001-10,000

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See All 20 Technical Services Manager Jobs in Massachusetts

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Technical Services Manager Jobs by City in Massachusetts

Where Massachusetts roles are concentrated, by current openings.

Boston
6 jobs
Chelmsford
3 jobs
Wilmington
2 jobs
North Reading
2 jobs
Danvers
1 job
Reading
1 job
Cambridge
1 job
Burlington
1 job
Springfield
1 job

Technical Services Manager Job Market in Massachusetts

A snapshot from current Massachusetts openings, updated as new roles post.

Who's Hiring

Amazon
Amazon4 open roles
Axis Communications
Axis Communications3 open roles
Vertex Pharmaceuticals
Vertex Pharmaceuticals3 open roles

Top Industries Hiring

  • Technology & Software
  • Retail
  • E-Commerce & Online Marketplaces

What Massachusetts Employers Look For

The qualifications that appear most often in technical services manager jobs across Massachusetts.

  • Bachelor's degree in engineering, computer science, or a related technical field required
  • Five or more years managing technical support, field service, or systems engineering teams
  • Demonstrated experience with SLA management, escalation protocols, and customer success metrics
  • Proficiency with service management platforms such as ServiceNow, Salesforce Service Cloud, or similar tools
  • Strong cross-functional communication skills bridging engineering, sales, and operations teams
  • ITIL Foundation certification or equivalent service management framework knowledge preferred

Technical Services Manager Jobs in Massachusetts: Frequently Asked Questions

How do you become a technical services manager in Massachusetts?

The typical path starts with a bachelor's degree in engineering, computer science, or a closely related technical discipline, followed by several years in a hands-on technical role such as field service engineer or systems administrator. Massachusetts employers in life sciences and defense often require domain-specific experience before moving into management. Earning an ITIL certification and building a record of team leadership or project ownership strengthens candidacy at companies headquartered in the Greater Boston area.

How much do technical services managers make in Massachusetts?

Technical services managers in Massachusetts earn a median of about $214,960 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $134,390 for the lowest 10% to over $308,250 for the top 10%. Pay rises with experience, specialty, and employer.

Which companies hire technical services managers in Massachusetts?

Employers hiring technical services managers in Massachusetts right now include Amazon, Axis Communications, and Vertex Pharmaceuticals, based on current listings on Migrate Mate as of October 2026. Massachusetts's dense concentration of medical device, defense, and enterprise software companies means openings frequently appear at both large multinationals and well-funded regional firms.

Which Massachusetts cities have the most technical services manager jobs?

Boston, Chelmsford, and Wilmington have the most technical services manager openings in Massachusetts. Greater Boston dominates because it anchors the state's life sciences, defense technology, and enterprise software ecosystems, while Worcester and other suburban Route 128 corridor communities host satellite offices and manufacturing campuses for many of the same employers, generating consistent service management demand outside the urban core.

Are there remote technical services manager jobs in Massachusetts?

Yes, but they are less common than in purely analytical roles because technical services managers frequently need to be on-site to oversee field teams, manage lab instrumentation, or coordinate with hardware-focused operations. About 82% of technical services manager openings tied to Massachusetts are remote or hybrid as of October 2026. The tasks most suited to remote work include vendor escalations, reporting, scheduling, and cross-functional coordination that does not require physical presence.

How can I get hired as a technical services manager in Massachusetts with little or no experience?

The most realistic entry path is moving up from a senior individual-contributor technical role, such as field service engineer, technical support specialist, or applications scientist, at a Massachusetts life sciences or technology employer. Companies like Thermo Fisher Scientific and Raytheon Technologies run formal associate or rotational programs that expose high-performing technicians to management responsibilities. Pursuing an ITIL Foundation certification and volunteering to lead a small project or on-call schedule demonstrates readiness before a formal promotion.

Where can I find and apply to technical services manager jobs in Massachusetts?

You can find and apply to technical services manager jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings. Search the listings for roles that match your experience level and specialty area, then apply directly to the ones that fit.

See All 20 Technical Services Manager Jobs in Massachusetts

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