Technical Services Manager Jobs in Massachusetts
Technical Services Manager jobs in Massachusetts are concentrated in the state's life sciences corridor, defense technology sector, and enterprise software industry, with demand at every level from team lead through director of technical services. The heaviest hiring is in Greater Boston, Cambridge, and Worcester, where anchor employers such as Raytheon Technologies, Thermo Fisher Scientific, and MathWorks maintain large technical operations and service organizations. The most in-demand specialties are field service management, laboratory instrumentation support, and IT service delivery. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 20+ Technical Services Manager jobs











As a Project Manager, Technical Services you will be responsible for preparing necessary equipment, labor, transportation and waste disposal for technical services projects. This role determines the length and cost of the project, assists with developing project proposals, and visits customer sites as needed to ensure safety and satisfaction for internal and external customers.
- Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
- Prepares routine technical services proposals and assists with proposal preparation for large projects, visiting the customer site as needed prior to proposal to evaluate services needed
- Assesses project needs in terms of equipment and labor to determine project length and costs; maintains responsibility for adherence to timeframes and budget throughout the project
- Initiates project by scheduling resources, submitting required paperwork to launch project and negotiates with regulatory agency personnel and prepares written plans and compliance documentation
- Completes customer site visits during the project as needed to monitor progress and keep customer informed; recognizes and negotiates authorized changes in original project plan and adjusts costs accordingly
- Performs field activities as needed to assist in Field Chemist duties
- Maintains customer relations throughout the project, providing detailed progress reports; negotiates change orders with customers
- Supervises personnel involved with field operations; plans work to ensure safe conditions and instructs personnel using established methods and procedures
- Maintains responsibility for monthly billing approval and other administrative tasks
- Participates in hiring, performance evaluation, training, and disciplinary decisions or procedures
- Maintains the ability to travel to customer sites as needed
- Takes on additional duties as assigned to support the team and organization
- 3+ years of experience in hazardous waste management or environmental services i.e. remediation, emergency response, etc. (required) -OR-
- In lieu of degree, 7+ years of experience in hazardous waste management or environmental services i.e. remediation, emergency response, etc. (required)
Our Values
- Lead with Safety: We uphold the highest safety and compliance standards to protect our teams, our customers and the communities that count on us.
- Solve Problems Creatively: We push for better – advancing technologies, processes, and ideas that protect human health and the environment.
- Own It Together: We are individually and collectively accountable for our work and our impact, knowing that progress is only achieved by working together – with our customers, and with each other.
- Deliver for Customers: We put customers at the center of all we do. When we live our values – lead with safety, solving problems creatively, and owning our work together – the result is clear: we deliver exceptional value for our customers.
See All 20 Technical Services Manager Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find JobsTechnical Services Manager Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Technical Services Manager Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Technology & Software
- Retail
- E-Commerce & Online Marketplaces
What Massachusetts Employers Look For
The qualifications that appear most often in technical services manager jobs across Massachusetts.
- Bachelor's degree in engineering, computer science, or a related technical field required
- Five or more years managing technical support, field service, or systems engineering teams
- Demonstrated experience with SLA management, escalation protocols, and customer success metrics
- Proficiency with service management platforms such as ServiceNow, Salesforce Service Cloud, or similar tools
- Strong cross-functional communication skills bridging engineering, sales, and operations teams
- ITIL Foundation certification or equivalent service management framework knowledge preferred
Technical Services Manager Jobs in Massachusetts: Frequently Asked Questions
How do you become a technical services manager in Massachusetts?
The typical path starts with a bachelor's degree in engineering, computer science, or a closely related technical discipline, followed by several years in a hands-on technical role such as field service engineer or systems administrator. Massachusetts employers in life sciences and defense often require domain-specific experience before moving into management. Earning an ITIL certification and building a record of team leadership or project ownership strengthens candidacy at companies headquartered in the Greater Boston area.
How much do technical services managers make in Massachusetts?
Technical services managers in Massachusetts earn a median of about $214,960 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $134,390 for the lowest 10% to over $308,250 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical services managers in Massachusetts?
Employers hiring technical services managers in Massachusetts right now include Amazon, Axis Communications, and Vertex Pharmaceuticals, based on current listings on Migrate Mate as of October 2026. Massachusetts's dense concentration of medical device, defense, and enterprise software companies means openings frequently appear at both large multinationals and well-funded regional firms.
Which Massachusetts cities have the most technical services manager jobs?
Boston, Chelmsford, and Wilmington have the most technical services manager openings in Massachusetts. Greater Boston dominates because it anchors the state's life sciences, defense technology, and enterprise software ecosystems, while Worcester and other suburban Route 128 corridor communities host satellite offices and manufacturing campuses for many of the same employers, generating consistent service management demand outside the urban core.
Are there remote technical services manager jobs in Massachusetts?
Yes, but they are less common than in purely analytical roles because technical services managers frequently need to be on-site to oversee field teams, manage lab instrumentation, or coordinate with hardware-focused operations. About 82% of technical services manager openings tied to Massachusetts are remote or hybrid as of October 2026. The tasks most suited to remote work include vendor escalations, reporting, scheduling, and cross-functional coordination that does not require physical presence.
How can I get hired as a technical services manager in Massachusetts with little or no experience?
The most realistic entry path is moving up from a senior individual-contributor technical role, such as field service engineer, technical support specialist, or applications scientist, at a Massachusetts life sciences or technology employer. Companies like Thermo Fisher Scientific and Raytheon Technologies run formal associate or rotational programs that expose high-performing technicians to management responsibilities. Pursuing an ITIL Foundation certification and volunteering to lead a small project or on-call schedule demonstrates readiness before a formal promotion.
Where can I find and apply to technical services manager jobs in Massachusetts?
You can find and apply to technical services manager jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings. Search the listings for roles that match your experience level and specialty area, then apply directly to the ones that fit.
See All 20 Technical Services Manager Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Jobs