Technical Services Manager Jobs
Technical Services Manager jobs are open across manufacturing, IT services, telecommunications, and healthcare technology, from team lead to director level, with specializations in field service operations, technical support, and client success management. Find a role that fits from the openings below and apply directly.
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Signet is seeking an experienced and motivated Technical Services Manager to oversee day-to-day field operations associated with construction inspection, special inspection, and materials testing services. The Technical Services Manager serves as a central technical and operational resource, providing engineering support, project coordination, dispatch oversight, laboratory support, regulatory compliance, and client service. The position functions as a critical link between project managers, field inspectors, laboratory personnel, clients, and operations, helping ensure projects are executed efficiently, consistently, and in accordance with company standards.
Primary Responsibilities
Technical Operations & Office Support
- Coordinate day-to-day technical operations and engineering support activities.
- Prepare and facilitate weekly operations meetings.
- Develop meeting agendas and track follow-up action items.
- Assist with daily office operations and internal communications.
Dispatch & Resource Coordination
- Coordinate daily staffing assignments with dispatch personnel.
- Support scheduling during periods of high workload and major project activity.
- Provide field personnel with project drawings, specifications, testing requirements, and supporting documentation prior to mobilization.
- Optimize resource utilization across active projects. Technical
Review & Quality Assurance
- Review field reports for technical accuracy, completeness, and consistency.
- Review Construction Testing Requests (CTRs) and project documentation.
- Identify and resolve discrepancies between field observations, laboratory testing, and project requirements.
- Maintain consistent documentation and quality control procedures.
Engineering & Project Support
- Support project engineers with:
o Geotechnical reviews
o Earthwork evaluations
o Construction drawing and specification review
o Mix design review
o Technical documentation
o Contractor and client coordination
- Participate in preconstruction meetings, project kickoff meetings, and technical planning discussions.
Project Coordination
- Assist with project setup and execution.
- Coordinate project documentation and administrative requirements.
- Support procurement of specialty testing materials and project-related purchases.
- Assist project managers with technical and operational coordination throughout project execution. Laboratory & Equipment Management
- Coordinate laboratory testing logistics.
- Manage incoming testing samples and associated documentation.
- Assist with equipment calibration scheduling and specialty testing programs.
- Help ensure laboratory readiness and operational efficiency. Radiation Safety & Regulatory Compliance
- Serve as Assistant Radiation Safety Officer (RSO).
- Manage the nuclear density gauge program.
- Coordinate annual calibrations, leak testing, inspections, and regulatory documentation. Maintain compliance with applicable state and federal regulatory requirements.
Field Staff Development & Support
- Prepare inspectors for upcoming assignments.
- Provide technical guidance and respond to field questions.
- Assist inspectors with project-specific requirements, documentation, and testing procedures.
- Serve as a technical resource for field personnel.
Client & Contractor Coordination
- Respond to client and contractor inquiries.
- Participate in technical discussions regarding project issues.
- Assist in resolving field concerns while maintaining positive client relationships.
- Support communication between field personnel, project managers, clients, and other stakeholders.
Qualifications
- Four-year college degree preferred (Engineering, Construction Management, or related field).
- Relevant ICC, ACI, NICET, AWS, or similar certifications are highly desirable.
- Construction materials testing and inspection certifications preferred.
- Experience with public works, commercial, transportation, healthcare, educational, and other large-scale construction projects preferred.
- Supervisory or management experience in the construction inspection and materials testing industry preferred.
- Minimum of ten (10) years of overall construction industry experience preferred.
- Strong knowledge of construction inspection, special inspection, soils, concrete, asphalt, structural steel and laboratory / field materials testing practices.
- Familiarity with the California Building Code (CBC), Hcai and DSA requirements and applicable codes/standards preferred.
- Ability to read and interpret construction drawings, specifications, schedules, and geotechnical reports.
- Strong organizational, communication, leadership, and problem-solving skills.
- Ability to manage multiple projects and priorities effectively.
- Strong customer service orientation and professional communication skills.
- Proficiency with Microsoft Word, Excel, Outlook, and related business software.
- Ability to safely perform filed duties, including walking job sites, climbing ladders and scaffolding, lifting up to 50 pounds, and working outdoors.
- Valid California driver’s license with a clean driving record.
COMPANY INFORMATION:
Signet Testing Laboratories, Inc. (Signet/STL), a Delaware Corporation, is a wholly-owned subsidiary of United Engineering Resources, Inc. (UER). Signet has maintained a reputation for professional excellence and quality service providing materials testing and inspection services throughout California since 1966. Signet’s depth of resources and proven performance excellence has made our name known. By focusing on inspection and testing, we have become one of the leading independent testing agencies in California.
Our employees are guided by a common set of practices, values and pure commitment to continuously strive for excellence in all we do. These values have established a strong foundation for ensuring the highest levels of integrity, trust, ethics, and privacy in all of our business activities. We offer an exciting and collaborative work environment with a company whose strategic plans for growth are well rooted in the accomplishments of our people. Signet strives to balance the desire for professional growth while focusing on the individual needs of each employee. For more information about our company, please visit: www.signettesting.com
Pay: $120,000.00 - $180,000.00 per year
Work Location: In person
Technical Services Manager Jobs by Experience Level
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Find JobsTechnical Services Manager Job Market
Who's Hiring
- Amazon32
- Trane Technologies32
- Amazon Web Services28
- ENFRA23
- Fearless11
Top Industries Hiring
- Technology & Software22
- Retail6
- E-Commerce & Online Marketplaces6
- Energy4
- Education3
What Employers Look For
The qualifications that appear most often in technical services manager jobs.
- Bachelor's degree in engineering, information technology, or a related technical field
- 5 or more years of experience in technical support, field service, or IT service management
- ITIL Foundation certification or equivalent service management framework knowledge
- Proven experience managing and developing teams of technical support professionals
- Proficiency with ITSM platforms such as ServiceNow, Jira Service Management, or Zendesk
- Strong written and verbal communication skills for cross-functional stakeholder reporting
Tips for Your Technical Services Manager Job Search
Quantify your service metrics on your resume
Technical services manager hiring managers scan for measurable outcomes. Replace vague claims with numbers: first-call resolution rates, average ticket closure time, team size managed, and uptime percentages. Reviewers skip resumes that describe responsibilities without showing what improved under your leadership.
Target openings by vertical, not just title
A technical services manager role in medical devices is fundamentally different from one in enterprise software. Filter your search by industry so your application experience aligns with the product and customer base the employer actually supports, which makes your cover letter and interview much sharper.
Apply early to roles that fit
Migrate Mate lists technical services manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a service escalation example for interviews
Most technical services manager interviews include a scenario question about a major service failure or customer escalation. Have a specific story ready that covers how you identified the root cause, coordinated your team's response, communicated with stakeholders, and documented the outcome to prevent recurrence.
Match your certifications to the job description
ITIL, PMP, and CompTIA certifications each signal different priorities to employers. If a posting emphasizes ITSM processes, lead with ITIL. If it stresses project delivery, put PMP front and center. Listing every credential without context lets the most relevant one get buried.
Negotiate scope, not just base compensation
When an offer comes in, push for clarity on budget authority, headcount decisions, and escalation limits before accepting. Technical services managers who don't clarify these boundaries before starting often find themselves accountable for outcomes they can't actually influence.
Technical Services Manager Jobs: Frequently Asked Questions
Which companies are hiring the most technical services managers?
The companies hiring the most technical services managers right now include Amazon, Trane Technologies, and Amazon Web Services, with the largest share of openings in Texas, California, and Washington, based on current listings on Migrate Mate as of November 2026. Demand is particularly concentrated in companies with large installed customer bases that require ongoing post-sale technical support.
How many technical services manager jobs are remote?
About 72% of technical services manager openings are fully remote or hybrid as of November 2026, with remote availability highest in software and SaaS companies where technical support is delivered digitally rather than on-site. Roles tied to hardware, field service, or manufacturing typically require regular on-site presence and are less likely to be listed as remote.
How do you become a technical services manager?
Most technical services managers start as individual contributors in technical support, field service, or systems administration before moving into a team lead role. From there, building experience managing escalations, tracking service metrics, and coaching direct reports is what positions you for a manager title. Earning an ITIL certification and demonstrating process improvement results accelerates that transition significantly.
Can you get a technical services manager job with limited management experience?
Yes, if you can show informal leadership experience such as mentoring junior technicians, owning an escalation queue, or leading a process improvement project. Employers hiring their first technical services manager from within often prioritize deep product knowledge and customer relationship skills over formal management tenure, so frame those experiences explicitly in your resume and interview.
What does the technical services manager interview process look like?
Most processes include an initial recruiter screen, a hiring manager conversation focused on your service operations background, and a panel round with cross-functional stakeholders such as engineering leads or customer success directors. You'll typically face scenario questions about team performance issues, customer escalations, and service improvement initiatives. Some employers add a take-home case study or a presentation on how you'd structure the team.
Where can I find and apply to technical services manager jobs?
You can find and apply to technical services manager jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your industry background and experience level, then apply directly to each listing that fits.
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