Technical Services Manager Jobs
Technical Services Manager jobs are open across manufacturing, IT services, telecommunications, and healthcare technology, from team lead to director level, with specializations in field service operations, technical support, and client success management. Find a role that fits from the openings below and apply directly.
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INTRODUCTION
This position oversees technical services related to Access Control for Auxiliary Enterprises (notably residence halls) and other campus entities (notably research facilities). This requires a great deal of coordination with Residential Life, Facilities Management, IT, Campus Security and UMaine Police toward the collective goal of ensuring the safety and security of students and staff on campus. Typical hiring range for this position is $47,000 to $57,000 commensurate with qualifications and experience.
About the University:
The University of Maine is a community of more than 11,900 undergraduate and graduate students, and 2,500 employees located on the Orono campus, the regional campus in Machias, and throughout the state. UMaine is a land, sea and space grant university, and maintains a leadership role as the University of Maine System's flagship institution. UMaine is the state's public research university and a Carnegie R1 top-tier research institution, dedicated to providing excellent teaching, research and service for Maine, the nation and the world. More information about UMaine is at umaine.edu.
The University of Maine offers a wide range of benefits for employees including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability as well as retirement plan options.
UMaine is located in beautiful Central Maine. Many employees report that a primary reason for choosing to come to UMaine is quality of life. Numerous cultural activities, excellent public schools, safe neighborhoods, high quality medical care, little traffic, and a reasonable cost of living make the greater Bangor area a wonderful place to live. Visit the Maine Office of Tourism to learn more about what the Bangor region has to offer.
QUALIFICATIONS
Required:
- A bachelor’s degree or equivalent in a related field and 2-3 years of applicable experience.
- Demonstrated experience in the electrical fields, including knowledge of instrumentation and control circuitry.
- Valid Maine driver’s license and be eligible to be authorized and approved as a university driver based on the Driver Administration Policy.
- Demonstrated proficiency in the use of personal computers and associated operating systems, including Microsoft Office Suite.
- Proficiency in communication technologies, including coax, fiber, network and RF distribution.
- Basic understanding of network communication protocols.
- Experience coordinating people, projects, and tasks to successful outcomes.
- Strong ability to exercise independent judgment, to take initiative, and to manage multiple projects and deadlines.
- Demonstrated ability to communicate and coordinate effectively with all levels of the University community.
- Low Voltage Electrician’s license to be obtained within 6 months of hire.
Preferred:
- Experience with access control and alarm systems.
- Knowledge of multi-channel video systems.
- Project Management Professional certification or equivalent.
OTHER INFORMATION
To be considered for this position you will need to “Apply” and upload the documentation listed below:
1.) a cover letter which describes your experience, interests, and suitability for the position
2.) a resume/curriculum vitae
Candidates selected to proceed to the final stages of the search process will be requested to provide a list of names and contact information for references.
Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University.
Application review begins October 12, 2026. The position will remain open until filled.
The successful applicant is subject to appropriate background screening.
The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling 207.581.1226, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at www.maine.edu/title-ix/.
Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish and distribute an Annual Security Report, (ASR) and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University’s crime statistics for the past three calendar years; and disclosures regarding the University’s current campus security policies. You may view the University’s Annual Security Report. If you wish to have a paper copy of the ASR or you need to have a copy of the ASR in an accessible format, the University will provide such a copy upon request. Please contact: UMaine Police Department, 81 Rangeley Rd., The University of Maine, Orono, ME 04469-5794, or call 207.581.4053.
Technical Services Manager Jobs by Experience Level
Top Cities Hiring Technical Services Managers
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Find JobsTechnical Services Manager Job Market
Who's Hiring
- Trane Technologies44

- Amazon30

- Amazon Web Services26

- Kennedy/Jenks Consultants10

- ENFRA9

Top Industries Hiring
- Technology & Software29
- Retail8
- E-Commerce & Online Marketplaces8
- Distribution & Wholesale6
- Consulting & Professional Services6
What Employers Look For
The qualifications that appear most often in technical services manager jobs.
- Bachelor's degree in engineering, information technology, or a related technical field
- 5 or more years of experience in technical support, field service, or IT service management
- ITIL Foundation certification or equivalent service management framework knowledge
- Proven experience managing and developing teams of technical support professionals
- Proficiency with ITSM platforms such as ServiceNow, Jira Service Management, or Zendesk
- Strong written and verbal communication skills for cross-functional stakeholder reporting
Tips for Your Technical Services Manager Job Search
Quantify your service metrics on your resume
Technical services manager hiring managers scan for measurable outcomes. Replace vague claims with numbers: first-call resolution rates, average ticket closure time, team size managed, and uptime percentages. Reviewers skip resumes that describe responsibilities without showing what improved under your leadership.
Target openings by vertical, not just title
A technical services manager role in medical devices is fundamentally different from one in enterprise software. Filter your search by industry so your application experience aligns with the product and customer base the employer actually supports, which makes your cover letter and interview much sharper.
Apply early to roles that fit
Migrate Mate lists technical services manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a service escalation example for interviews
Most technical services manager interviews include a scenario question about a major service failure or customer escalation. Have a specific story ready that covers how you identified the root cause, coordinated your team's response, communicated with stakeholders, and documented the outcome to prevent recurrence.
Match your certifications to the job description
ITIL, PMP, and CompTIA certifications each signal different priorities to employers. If a posting emphasizes ITSM processes, lead with ITIL. If it stresses project delivery, put PMP front and center. Listing every credential without context lets the most relevant one get buried.
Negotiate scope, not just base compensation
When an offer comes in, push for clarity on budget authority, headcount decisions, and escalation limits before accepting. Technical services managers who don't clarify these boundaries before starting often find themselves accountable for outcomes they can't actually influence.
Technical Services Manager Jobs: Frequently Asked Questions
Which companies are hiring the most technical services managers?
The companies hiring the most technical services managers right now include Trane Technologies, Amazon, and Amazon Web Services, with the largest share of openings in Texas, California, and Washington, based on current listings on Migrate Mate as of September 2026. Demand is particularly concentrated in companies with large installed customer bases that require ongoing post-sale technical support.
How many technical services manager jobs are remote?
About 67% of technical services manager openings are fully remote or hybrid as of September 2026, with remote availability highest in software and SaaS companies where technical support is delivered digitally rather than on-site. Roles tied to hardware, field service, or manufacturing typically require regular on-site presence and are less likely to be listed as remote.
How do you become a technical services manager?
Most technical services managers start as individual contributors in technical support, field service, or systems administration before moving into a team lead role. From there, building experience managing escalations, tracking service metrics, and coaching direct reports is what positions you for a manager title. Earning an ITIL certification and demonstrating process improvement results accelerates that transition significantly.
Can you get a technical services manager job with limited management experience?
Yes, if you can show informal leadership experience such as mentoring junior technicians, owning an escalation queue, or leading a process improvement project. Employers hiring their first technical services manager from within often prioritize deep product knowledge and customer relationship skills over formal management tenure, so frame those experiences explicitly in your resume and interview.
What does the technical services manager interview process look like?
Most processes include an initial recruiter screen, a hiring manager conversation focused on your service operations background, and a panel round with cross-functional stakeholders such as engineering leads or customer success directors. You'll typically face scenario questions about team performance issues, customer escalations, and service improvement initiatives. Some employers add a take-home case study or a presentation on how you'd structure the team.
Where can I find and apply to technical services manager jobs?
You can find and apply to technical services manager jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your industry background and experience level, then apply directly to each listing that fits.
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