Technical Services Manager Jobs in Virginia
Technical Services Manager jobs in Virginia are in strong demand, concentrated in defense contracting, information technology, and federal consulting sectors, with openings at every level from team lead through director. Northern Virginia's Tysons Corner and Arlington corridor and the Richmond and Hampton Roads metro areas anchor most of the hiring, with large employers such as Leidos, General Dynamics, and Booz Allen Hamilton maintaining deep technical services footprints across the state. Cybersecurity operations, IT infrastructure management, and managed services delivery are the most in-demand specializations. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 21+ Technical Services Manager jobs
Job ID: 2617448
Location: Remote Work, VA, US
Date Posted: 2026-09-30
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 10% of the time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_REMOTE
Description
SAIC has a job opening for a Technical Services/NOC Supervisor to lead a team that provides advanced technical support to Team Supervisors, Network technicians, and product support staff responsible for diagnosing, troubleshooting, computer systems, software, and networked/wireless systems. This role is the escalation point when front-line support cannot isolate or resolve issues and ensures timely and effective restoration of services and systems. For the right candidate, this position may be performed remotely from anywhere within the United States, however, the role will operate on Eastern Standard Time (EST) hours.
The Technical Services/NOC Supervisor also coordinates with Sr leadership and engineering teams to report design, reliability, and maintenance issues, and may support customer installations, onboarding, and training activities. This role frequently interacts directly with customers and end users when the products and systems involved are highly technical or sophisticated—such as systems-level software or complex integrated solutions where the user has a strong technical background.
Key Responsibilities:
- Lead and supervise NOC staff, including technicians and junior-level professionals, ensuring effective 24x7 operations and adherence to established processes and service levels.
- Provide advanced technical support and serve as an escalation point for complex incidents that cannot be resolved by first-level support.
- Oversee troubleshooting and resolution of issues involving computer systems, software applications, and networked/wireless systems.
- Monitor network and system performance, prioritize incidents, and coordinate response activities to minimize downtime and customer impact.
- Report recurring issues, design defects, reliability concerns, and software bugs to design and software engineering teams; participate in root cause analysis and long-term corrective actions.
- Support customer/user installations and training activities for highly technical or sophisticated systems as needed.
- Interact directly with customers/users and product support personnel to resolve complex technical problems and ensure clear, professional communication throughout the incident lifecycle.
- Implement and administer departmental policies, procedures, and standards; recommend improvements to enhance operational effectiveness and service quality.
- Track work assignments, monitor workload, and ensure appropriate staffing coverage for all shifts. Prepare and present operational metrics, incident trends, and performance reports to Sr. management.
Qualifications
Requirements:
- Bachelor's degree and 5+ years of experience in an IT environment to include engineering, leadership, and Network Operations, or a master's degree and 3+ years of experience. An additional 4+ years of experience may be considered in lieu of a degree.
- Hand on experience with design and implementation of complex networks to include LAN, WAN, Cloud, and data center environments.
- Must be a US Citizen with the ability to obtain and maintain a Public Trust.
- Prior experience working in an ITIL-based IT service management or NOC environment.
Job ID: 2617448
Location: Remote Work, VA, US
Date Posted: 2026-09-30
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 10% of the time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_REMOTE
Description
SAIC has a job opening for a Technical Services/NOC Supervisor to lead a team that provides advanced technical support to Team Supervisors, Network technicians, and product support staff responsible for diagnosing, troubleshooting, computer systems, software, and networked/wireless systems. This role is the escalation point when front-line support cannot isolate or resolve issues and ensures timely and effective restoration of services and systems. For the right candidate, this position may be performed remotely from anywhere within the United States, however, the role will operate on Eastern Standard Time (EST) hours.
The Technical Services/NOC Supervisor also coordinates with Sr leadership and engineering teams to report design, reliability, and maintenance issues, and may support customer installations, onboarding, and training activities. This role frequently interacts directly with customers and end users when the products and systems involved are highly technical or sophisticated—such as systems-level software or complex integrated solutions where the user has a strong technical background.
Key Responsibilities:
- Lead and supervise NOC staff, including technicians and junior-level professionals, ensuring effective 24x7 operations and adherence to established processes and service levels.
- Provide advanced technical support and serve as an escalation point for complex incidents that cannot be resolved by first-level support.
- Oversee troubleshooting and resolution of issues involving computer systems, software applications, and networked/wireless systems.
- Monitor network and system performance, prioritize incidents, and coordinate response activities to minimize downtime and customer impact.
- Report recurring issues, design defects, reliability concerns, and software bugs to design and software engineering teams; participate in root cause analysis and long-term corrective actions.
- Support customer/user installations and training activities for highly technical or sophisticated systems as needed.
- Interact directly with customers/users and product support personnel to resolve complex technical problems and ensure clear, professional communication throughout the incident lifecycle.
- Implement and administer departmental policies, procedures, and standards; recommend improvements to enhance operational effectiveness and service quality.
- Track work assignments, monitor workload, and ensure appropriate staffing coverage for all shifts. Prepare and present operational metrics, incident trends, and performance reports to Sr. management.
Qualifications
Requirements:
- Bachelor's degree and 5+ years of experience in an IT environment to include engineering, leadership, and Network Operations, or a master's degree and 3+ years of experience. An additional 4+ years of experience may be considered in lieu of a degree.
- Hand on experience with design and implementation of complex networks to include LAN, WAN, Cloud, and data center environments.
- Must be a US Citizen with the ability to obtain and maintain a Public Trust.
- Prior experience working in an ITIL-based IT service management or NOC environment.
See All 21 Technical Services Manager Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find JobsTechnical Services Manager Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Technical Services Manager Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Retail
- E-Commerce & Online Marketplaces
- Consulting & Professional Services
What Virginia Employers Look For
The qualifications that appear most often in technical services manager jobs across Virginia.
- Bachelor's degree in information technology, engineering, or a closely related technical field
- Five or more years of progressive technical support or IT operations experience
- Proven experience managing teams of technical staff across multiple service tiers
- Familiarity with ITIL frameworks and service management best practices
- Active security clearance or ability to obtain one for Virginia's federal contracting sector
- Strong communication skills for coordinating across internal teams and client stakeholders
Technical Services Manager Jobs in Virginia: Frequently Asked Questions
How do you become a technical services manager in Virginia?
Most technical services managers in Virginia enter the role through a combination of a bachelor's degree in information technology, computer science, or engineering and several years of hands-on technical support or systems administration experience. Virginia does not require a state-issued license for this management role, but industry certifications such as ITIL, PMP, or CompTIA certifications are widely expected by Virginia employers, particularly those serving federal agencies.
How much do technical services managers make in Virginia?
Technical services managers in Virginia earn a median of about $201,490 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $133,320 for the lowest 10% to over $300,720 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical services managers in Virginia?
Employers hiring technical services managers in Virginia right now include Amazon, AtkinsRéalis, and Trane Technologies, based on current listings on Migrate Mate as of October 2026. Virginia's heavy concentration of federal contractors and defense technology firms means a significant share of these openings support government agency clients across the Northern Virginia and Hampton Roads corridors.
Which Virginia cities have the most technical services manager jobs?
Herndon, Arlington, and Richmond have the most technical services manager openings in Virginia. Northern Virginia's proximity to federal agencies and the Pentagon drives the highest concentration, while Richmond's growing financial technology sector and Hampton Roads' substantial military and defense infrastructure create strong demand in those markets as well.
Are there remote technical services manager jobs in Virginia?
Yes, though availability varies by employer and client requirements. About 86% of technical services manager openings tied to Virginia are remote or hybrid as of October 2026, reflecting a mix of on-site obligations for classified or client-facing work and fully remote options for program oversight and service delivery coordination roles. Strategic, planning-heavy functions tend to offer the most location flexibility.
How can I get hired as a technical services manager in Virginia with little or no experience?
The most realistic entry path is moving up from a technical support analyst, help desk lead, or systems administrator role at a Virginia-based federal contractor or managed service provider. Large Virginia employers such as Leidos and SAIC regularly promote from within and recruit from their associate or junior analyst programs. Earning an ITIL Foundation or CompTIA Project+ certification while in a support role signals readiness for team leadership and accelerates the transition into a manager title.
Where can I find and apply to technical services manager jobs in Virginia?
You can find and apply to technical services manager jobs in Virginia on Migrate Mate, which lists current Virginia openings across industries and experience levels. Find roles that fit your background and apply directly to the employers posting them.
See All 21 Technical Services Manager Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Jobs