Technical Services Manager Jobs in Wisconsin

We are recruiting for a Branch Manager (Calibration Laboratory) - Location, Milwaukee - WI! The branch managers key position is to oversee the operations and management of the branch. Your role involves ensuring the smooth functioning of operations, maintaining high-quality standards, logistics, customer service and achieving business targets. Must have Profit and Loss (P&L) experience.

RESPONSIBILITIES:

• Operations Management: You will be responsible for the day-to-day operations of the calibration lab, including scheduling and coordinating the calibration activities, managing resources, and ensuring compliance with industry standards and regulations.
• Team Leadership: You will lead a team of calibration technicians and other staff members. Your role includes providing guidance, training, and support to the team, as well as monitoring their performance and fostering a positive work environment.
• Client Relationship Management: Building and maintaining strong relationships with clients is crucial. You will be responsible for understanding client requirements, addressing their concerns, and ensuring that excellent customer service is provided.
• Quality Assurance: Ensuring the accuracy and reliability of calibration services is essential. You will implement and maintain quality control procedures, monitor calibration processes, and conduct regular audits to ensure compliance with quality standards.
• Business Development: As a Branch Manager, you will play a key role in driving business growth. This involves identifying new business opportunities, developing marketing strategies, and collaborating with sales teams to expand the customer base.
• Budgeting and Financial Management: You will be responsible for the P&L, preparing and managing the branch budget, monitoring expenses, and analyzing financial reports to ensure profitability and cost-effectiveness.
• Safety and Compliance: Maintaining a safe working environment and ensuring compliance with health and safety regulations is critical. You will implement safety protocols, conduct regular safety inspections, and address any compliance issues.
• KPI Management:

Key skills and qualifications for this role include:

• Strong leadership and management abilities
• Strong P&L Experience
• In-depth knowledge of calibration processes and standards
• Excellent communication and interpersonal skills
• Familiarity with relevant industry regulations and certifications
• Business acumen and strategic thinking
• Problem-solving and decision-making skills
• Attention to detail and quality orientation
• Proficiency in using calibration software and tools
• Ability to work under pressure and meet deadlines
• Operations Management: You will be responsible for the day-to-day operations of the calibration lab, including scheduling and coordinating the calibration activities, managing resources, and ensuring compliance with industry standards and regulations.
• Team Leadership: You will lead a team of calibration technicians and other staff members (Customer Service0. Your role includes providing guidance, training, and support to the team, as well as monitoring their performance and fostering a positive work environment.

Pay: $100,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Managing a Profit & Loss (P&L) for a business: 8 years (Required)
• of managing over 50 people: 8 years (Required)
• Operation leadership : 8 years (Required)
• Customer responsibility: 8 years (Required)
• Calibration, metrology, testing, or other technical lab: 8 years (Required)

Work Location: In person