Technical Support Jobs in Minnesota
Technical Support jobs in Minnesota are concentrated in the Minneapolis-Saint Paul metro, Rochester, and Duluth, where employers like Best Buy, Mayo Clinic, and Optum maintain large technical support teams supporting hardware, software, and enterprise IT environments. The role appears at every level, from entry-tier helpdesk associates to senior systems specialists, with the strongest demand in cloud infrastructure support, healthcare IT, and retail technology. Minnesota's dense concentration of Fortune 500 headquarters and healthcare systems makes it one of the more active markets for this role in the Upper Midwest. Scan the live roles below and apply to whichever ones fit.
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CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.
Summary
CHS, Inc. has an exciting opportunity to join the enterprise customer service team. We are looking for a Wholesale Customer Service Representative. The customer service function is responsible for facilitating the resolution of various types of business-to-business customer inquiries and disputes for our wholesale crop protection and crop nutrient customers. Customer service provides support to customers when dealing with billing and payment support, coordination and tracking customer disputes, system access and reporting, along with contract and order support. Customer service uses available resources and works with internal team members across business functions to investigate and resolve customer inquiries.
This is a hybrid position working a minimum of 3 days per week in the Inver Grove Heights, MN global corporate office.
Responsibilities
- Billing Inquiries: Facilitate customer inquiries related to payment confirmations, prepay balance, invoice and payment status and reprinting documents upon request.
- Disputes & General Support: Intake all types of customer disputes such as quality claims, delivery issues, invoices, contract and pricing discrepancies, and quality. Provide general support including terminal wait times, where to send payment, and hours of location operation. Escalates complex problems to supervisor as needed.
- Onboarding & Customer Portal Support: Support new customer set up and portal access. Monitor the set-up process and address delays. Provide customer welcome packets. Initiate account changes (i.e., bank account, shipping location, etc.) as needed.
- Contracting & Order Support: Provide customers with posted bids and price sheet quotes, explain contract policy, including general pricing and order application questions. Work with business partners to provide updates related to balances, delivery, amendments, and confirmation.
- Other duties and responsibilities as needed or assigned.
Minimum Qualifications (required)
- 2+ years of experience in Customer Service and Technical Support
- High School diploma or GED
Additional Qualifications
- Ability to read, write and communicate in English to customers and coworkers
- Proficient with MS Word, Excel, and PowerPoint
- Working knowledge of basic accounting practices
- Ability to work extended hours to meet business demands
- Ability to read, write and communicate in Spanish to customers and coworkers, preferred
- Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.
CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.
Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.
CHS is an Equal Opportunity Employer/Veterans/Disability.
Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to chscareers@chsinc.com; to verify that the communication is from CHS.
CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.
Summary
CHS, Inc. has an exciting opportunity to join the enterprise customer service team. We are looking for a Wholesale Customer Service Representative. The customer service function is responsible for facilitating the resolution of various types of business-to-business customer inquiries and disputes for our wholesale crop protection and crop nutrient customers. Customer service provides support to customers when dealing with billing and payment support, coordination and tracking customer disputes, system access and reporting, along with contract and order support. Customer service uses available resources and works with internal team members across business functions to investigate and resolve customer inquiries.
This is a hybrid position working a minimum of 3 days per week in the Inver Grove Heights, MN global corporate office.
Responsibilities
- Billing Inquiries: Facilitate customer inquiries related to payment confirmations, prepay balance, invoice and payment status and reprinting documents upon request.
- Disputes & General Support: Intake all types of customer disputes such as quality claims, delivery issues, invoices, contract and pricing discrepancies, and quality. Provide general support including terminal wait times, where to send payment, and hours of location operation. Escalates complex problems to supervisor as needed.
- Onboarding & Customer Portal Support: Support new customer set up and portal access. Monitor the set-up process and address delays. Provide customer welcome packets. Initiate account changes (i.e., bank account, shipping location, etc.) as needed.
- Contracting & Order Support: Provide customers with posted bids and price sheet quotes, explain contract policy, including general pricing and order application questions. Work with business partners to provide updates related to balances, delivery, amendments, and confirmation.
- Other duties and responsibilities as needed or assigned.
Minimum Qualifications (required)
- 2+ years of experience in Customer Service and Technical Support
- High School diploma or GED
Additional Qualifications
- Ability to read, write and communicate in English to customers and coworkers
- Proficient with MS Word, Excel, and PowerPoint
- Working knowledge of basic accounting practices
- Ability to work extended hours to meet business demands
- Ability to read, write and communicate in Spanish to customers and coworkers, preferred
- Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.
CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.
Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.
CHS is an Equal Opportunity Employer/Veterans/Disability.
Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to chscareers@chsinc.com; to verify that the communication is from CHS.
See All 29 Technical Support Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find Technical Support JobsTechnical Support Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Technical Support Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
- Healthcare & Medical Services
What Minnesota Employers Look For
The qualifications that appear most often in technical support jobs across Minnesota.
- Associate or bachelor's degree in information technology, computer science, or a related field
- CompTIA A+, Network+, or similar industry certification preferred by most Minnesota employers
- Demonstrated experience diagnosing and resolving hardware, software, and network issues
- Proficiency with ticketing systems such as ServiceNow or Zendesk in a support environment
- Strong written and verbal communication skills for both technical and non-technical users
- Familiarity with Windows and macOS environments and remote desktop support tools
Technical Support Jobs in Minnesota: Frequently Asked Questions
How do you become a technical support in Minnesota?
Technical support roles in Minnesota do not require a state-issued license, but most employers expect at least an associate degree in information technology or a closely related field, alongside an industry credential such as CompTIA A+. Many Minnesota candidates build their qualifications through accredited programs at institutions like Hennepin Technical College or Saint Paul College, then move into entry helpdesk positions to build hands-on experience before advancing.
Which companies hire technical supports in Minnesota?
Minnesota technical support roles are posted by Daikin Applied, TEAM Industries, and Watts Water Technologies and others right now, based on current listings on Migrate Mate as of September 2026. Minnesota's high density of healthcare systems, financial services firms, and retail technology companies means technical support demand stays consistent across multiple industry sectors throughout the year.
Which Minnesota cities have the most technical support jobs?
Minnesota, Plymouth, and Saint Paul are the cities with the most technical support openings in Minnesota. Minneapolis drives the largest share because it anchors the metro's Fortune 500 headquarters and financial technology firms, while Rochester's concentration around Mayo Clinic generates steady demand for healthcare IT support, and suburban hubs like Eden Prairie and Plymouth contribute through their corporate campuses.
Are there remote technical support jobs in Minnesota?
Yes, and more than most fields. Technical support work is well suited to remote delivery when it involves software troubleshooting, ticket resolution, and phone or chat assistance rather than hands-on hardware work. About 75% of technical support openings tied to Minnesota are remote or hybrid as of September 2026, reflecting broad employer acceptance of distributed support models. Roles focused on cloud platforms, SaaS applications, and enterprise software tend to carry the most remote flexibility.
How can I get hired as a technical support in Minnesota with little or no experience?
The most realistic entry path is an associate degree or technical certificate from a Minnesota community college, followed by applying to helpdesk associate or IT support specialist roles at large employers like Best Buy, Optum, or the major Minnesota health systems, which regularly hire candidates without prior professional experience. Earning a CompTIA A+ certification before applying gives candidates a measurable edge. Adjacent roles such as customer service representative or retail electronics associate at Minnesota stores also serve as common lateral moves into formal technical support positions.
Where can I find and apply to technical support jobs in Minnesota?
You can find and apply to technical support jobs in Minnesota on Migrate Mate, which lists current Minnesota openings across industries and experience levels. Search the listings to find roles that match your background, then apply directly to the ones that fit your skills and location preferences.
See All 29 Technical Support Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find Technical Support Jobs