IT Support Technician Jobs in Minnesota
IT Support Technician jobs in Minnesota are consistently active, with demand concentrated in healthcare IT, financial services, and higher education across the Twin Cities metro, Rochester, and Duluth. Large employers with long-standing Minnesota operations, including Mayo Clinic, UnitedHealth Group, and Fairview Health Services, maintain ongoing needs for desktop support, helpdesk, and systems administration specialists at every level from entry-level tier-one support to senior infrastructure roles. The most in-demand specialties include Microsoft 365 administration, endpoint management, and ITSM platforms such as ServiceNow. See the openings below and apply to the ones that match your experience.
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Position Summary
The IT Support Specilaist provides day‑to‑day technical support for Berean staff, handling troubleshooting, onboarding/offboarding, and basic systems administration to keep computers, printers, networks, and user accounts running smoothly. This role is highly service‑oriented, supporting staff across ministries and helping implement and maintain core technology tools (especially Microsoft 365).
Key Responsibilities
Technical Support & Troubleshooting
- Provide hands-on support for staff computers, peripherals, and basic network issues
- Troubleshoot common IT problems (login issues, connectivity, printing, performance, etc.)
- Serve as a first point of contact for IT support requests (walk‑ups redirected into tickets/email)
Systems & Administration
- Assist with Microsoft 365 administration (accounts, permissions, basic configuration)
- Support user account management (creating, modifying, and deactivating user accounts)
- Help administer and maintain Sharepoint sites and basic Microsoft tools used by staff
- Assist with management of Apple Business Manager and Mac depending on the level of experience and expertise of the individual and the level of organizational needs (training will be provided if needed)
Hardware & Printing
- Coordinate setup and configuration of new staff computers (onboarding) and decommissioning (offboarding)
- Work with the printer vendor to learn basic printer troubleshooting and support staff with printing issues
- Help track and maintain IT assets (computers, printers, accessories)
Ticketing & Process
- Use an IT ticketing system (or interim IT support email) to log, prioritize, and track support requests
- Follow defined processes for escalating complex issues to the IT manager or external partners (e.g., Netrio)
- Contribute to an internal knowledge base / FAQ to help staff self‑solve simple issues
Project & Systems Support
- Support small projects in systems such as Planning Center and other church management tools (e.g., helping with workflows, logic, and configuration under guidance)
- Assist with basic components of security and facility‑related technology (e.g., understanding where IT intersects with building systems)
Required Qualifications
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Demonstrated technical aptitude in IT support (any of the following):
- Formal training (degree, certificate, or technical boot camp in IT/IS, networking, systems, or related), or
- Equivalent hands‑on experience supporting users and systems
- At least 1 year of experience (professional, internship, or volunteer) in IT support, help desk, or similar role
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Working knowledge of:
- Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
- Basic Windows support and general computer troubleshooting
- Strong communication skills (able to explain technical issues in plain language)
- Service oriented and patience when supporting non-technical staff
Preferred Qualifications
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Experience in:
- Church or nonprofit environments, or other multi‑department organizations
- Using a ticketing system (e.g., ServiceNow, Jira, or similar)
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Exposure to:
- Apple/macOS and Apple Business Manager
- Planning Center or other church management / CRM systems
- Workflow/automation tools (e.g., Power Automate or similar concepts)
- Existing connection to Berean (attender or involved in ministry) is a plus.
Personal Qualities
- Relational and people‑friendly, someone who enjoys helping staff
- Professional and dependable, with good follow‑through on commitments
- Able to prioritize and manage multiple requests using a ticketing or email system
- Teachable and willing to learn new systems and tools
- Alignment with Berean’s mission and values; willing to pursue and maintain membership at Berean
See All 33 IT Support Technician Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find IT Support Technician JobsIT Support Technician Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
IT Support Technician Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Technology & Software
What Minnesota Employers Look For
The qualifications that appear most often in IT support technician jobs across Minnesota.
- CompTIA A+ certification or equivalent vendor-neutral credential strongly preferred by Minnesota employers
- Proven helpdesk or desktop support experience in a Windows-based enterprise environment
- Familiarity with Active Directory, Microsoft 365, and remote support tools such as TeamViewer
- Associate degree or bachelor's degree in information technology, computer science, or a related field
- Strong verbal communication skills for end-user support and ticket documentation
- Experience with ITSM ticketing systems such as ServiceNow, Jira, or Remedy
IT Support Technician Jobs in Minnesota: Frequently Asked Questions
How do you become a it support technician in Minnesota?
Minnesota does not require a state-issued license to work as an it support technician, so the path runs through education and vendor-neutral certifications. Most Minnesota employers expect at minimum a CompTIA A+ certification, which validates foundational hardware and software skills, alongside an associate or bachelor's degree in information technology. Minnesota State Colleges and Universities campuses across the state offer IT programs that align directly with entry-level technician roles.
Which companies hire it support technicians in Minnesota?
Companies currently hiring it support technicians in Minnesota include nVent, Vertin, and Vivie, per current listings on Migrate Mate as of September 2026. Minnesota's concentration of large healthcare systems, financial institutions, and public-sector employers creates steady, year-round demand for technicians at multiple experience levels.
Which Minnesota cities have the most it support technician jobs?
Saint Paul, Minneapolis, and Eagan have the most it support technician openings in Minnesota. The Twin Cities metro drives the largest share of listings because it is home to a dense cluster of corporate headquarters, major health systems, and public-sector agencies, while Rochester's openings are anchored by Mayo Clinic and its affiliated organizations.
Are there remote it support technician jobs in Minnesota?
Yes, but they're less common than in purely desk-based roles, since much of the work involves hands-on device setup, on-site troubleshooting, and in-person end-user support. About 54% of it support technician openings tied to Minnesota are remote or hybrid as of September 2026. The tasks most likely to be done remotely are tier-one helpdesk triage, remote desktop support, and software provisioning.
How can I get hired as a it support technician in Minnesota with little or no experience?
The most realistic entry path is earning a CompTIA A+ certification and applying for tier-one helpdesk roles, which are the standard entry point at large Minnesota employers, including healthcare systems and state agencies. Minnesota State Colleges and Universities campuses offer short-term IT certificates that pair well with those openings. Candidates who have worked in customer service or retail electronics often make a direct lateral move, and building a home-lab portfolio demonstrating basic network and OS troubleshooting gives a clear edge in interviews.
Where can I find and apply to it support technician jobs in Minnesota?
You can find and apply to it support technician jobs in Minnesota on Migrate Mate, which lists current Minnesota openings from employers actively hiring right now. Search the listings to find roles that match your experience level and location preferences, then apply directly to the ones that fit.
See All 33 IT Support Technician Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
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