Technical Support Technician Jobs in Kentucky
Technical Support Technician jobs in Kentucky are concentrated in healthcare IT, logistics technology, and manufacturing systems support, with demand ranging from entry-level help desk roles to senior field technicians supporting complex infrastructure. Louisville, Lexington, and the Northern Kentucky corridor near Cincinnati account for the majority of openings, where employers like Humana, Lexmark International, and Toyota Motor Manufacturing Kentucky consistently recruit technical support talent. Network support, hardware troubleshooting, and enterprise application support are the most in-demand specializations across the state. See the openings below and apply to the ones that match your experience.
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Showing 5 of 12+ Technical Support Technician jobs
Schulte Hospitality Group (SHG) is seeking a dynamic, service-oriented Technology Support Team Member to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers, eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SHG, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.
Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
- Desktop, Laptop & Server troubleshooting
- Support Corporate Office Network and Network Security
- Manage Company technology assets including but not limited to computers, printers, switches, monitors, etc.
- Support Company Sharepoint Infrastructure, security and access
- Configure and issue computers to end users according to Company processes
- Assist with company application issues as the first point of contact
- Manage users in Azure Active Directory/Entra
- Support Microsoft Office 365 issues including Teams, Outlook, and other applications
- Assist our Applications Team in supporting our various hotel software platforms and systems
- Create, update, and complete incident tickets in our support system
- Monitor systems and network for any potential issues
- Work with other team members to provide and help promote technology security and compliance
- Understand and promote, contribute to and enforce company information security policies
- Assist in other technology projects for many of our hotels and Corporate Team
- Must be available to work evenings/weekends/on call
- Other duties as assigned
EDUCATION AND EXPERIENCE
- Degree/Certification program in technology, hospitality, or similar program preferred
- Over 1-year in service and support role
KNOWLEDGE, SKILLS AND ABILITIES
- Proficiency with Microsoft Windows 11, Microsoft Office 365, Azure Active Directory/Entra ID, Intune, helpdesk ticketing, and other IT administrative tools
- Experience with Microsoft Sharepoint including provisioning and maintaining site appearance.
- Proficiency in Microsoft advance applications including Power Automate. Experience with Microsoft Fabric and Power BI a plus.
- Experience in provisioning and deprovisioning computers for users following corporate policy.
- Ability to troubleshoot and evaluate PC issues including network connectivity, hardware, and operating system issues
- Understanding of information security best practices
- Knowledge of Antivirus and Remote monitoring software applications
- Networking basics and troubleshooting including Meraki, Cisco, and other brands preferred
- The ability to learn new software applications to help provide a first line of support
- Ability to effectively communicate instructions verbally and written to end users
PERKS/BENEFITS
Schulte Hospitality Group offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment!
- Schulte Hospitality Group is an Equal Opportunity Employer.
Compensation: TBD
Schulte Hospitality Group (SHG) is seeking a dynamic, service-oriented Technology Support Team Member to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers, eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SHG, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.
Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
- Desktop, Laptop & Server troubleshooting
- Support Corporate Office Network and Network Security
- Manage Company technology assets including but not limited to computers, printers, switches, monitors, etc.
- Support Company Sharepoint Infrastructure, security and access
- Configure and issue computers to end users according to Company processes
- Assist with company application issues as the first point of contact
- Manage users in Azure Active Directory/Entra
- Support Microsoft Office 365 issues including Teams, Outlook, and other applications
- Assist our Applications Team in supporting our various hotel software platforms and systems
- Create, update, and complete incident tickets in our support system
- Monitor systems and network for any potential issues
- Work with other team members to provide and help promote technology security and compliance
- Understand and promote, contribute to and enforce company information security policies
- Assist in other technology projects for many of our hotels and Corporate Team
- Must be available to work evenings/weekends/on call
- Other duties as assigned
EDUCATION AND EXPERIENCE
- Degree/Certification program in technology, hospitality, or similar program preferred
- Over 1-year in service and support role
KNOWLEDGE, SKILLS AND ABILITIES
- Proficiency with Microsoft Windows 11, Microsoft Office 365, Azure Active Directory/Entra ID, Intune, helpdesk ticketing, and other IT administrative tools
- Experience with Microsoft Sharepoint including provisioning and maintaining site appearance.
- Proficiency in Microsoft advance applications including Power Automate. Experience with Microsoft Fabric and Power BI a plus.
- Experience in provisioning and deprovisioning computers for users following corporate policy.
- Ability to troubleshoot and evaluate PC issues including network connectivity, hardware, and operating system issues
- Understanding of information security best practices
- Knowledge of Antivirus and Remote monitoring software applications
- Networking basics and troubleshooting including Meraki, Cisco, and other brands preferred
- The ability to learn new software applications to help provide a first line of support
- Ability to effectively communicate instructions verbally and written to end users
PERKS/BENEFITS
Schulte Hospitality Group offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment!
- Schulte Hospitality Group is an Equal Opportunity Employer.
Compensation: TBD
See All 12 Technical Support Technician Jobs in Kentucky
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Find JobsTechnical Support Technician Jobs by City in Kentucky
Where Kentucky roles are concentrated, by current openings.
Technical Support Technician Job Market in Kentucky
A snapshot from current Kentucky openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
- Technology & Software
What Kentucky Employers Look For
The qualifications that appear most often in technical support technician jobs across Kentucky.
- CompTIA A+ or equivalent certification preferred by most Kentucky employers
- Proven experience troubleshooting hardware, software, and network connectivity issues
- Familiarity with ticketing systems such as ServiceNow or Remedy
- Associate degree or higher in information technology, computer science, or related field
- Strong communication skills for supporting end users in person and remotely
- Experience supporting Windows and Microsoft 365 environments in a business setting
Technical Support Technician Jobs in Kentucky: Frequently Asked Questions
How do you become a technical support technician in Kentucky?
Most Kentucky employers hire technical support technicians with at least an associate degree in information technology or a related field, paired with a vendor-neutral certification such as CompTIA A+. Kentucky does not require a state-issued license for this role. Candidates who complete programs at Kentucky Community and Technical College System schools, such as Jefferson Community and Technical College or Bluegrass Community and Technical College, are well positioned for entry-level openings across the state.
Which companies hire technical support technicians in Kentucky?
Employers hiring technical support technicians in Kentucky right now include LEDVANCE, Packsize, and Spectrum, based on current listings on Migrate Mate as of November 2026. Kentucky's large healthcare, logistics, and advanced manufacturing sectors generate steady demand for IT support professionals across both corporate headquarters and distributed field locations.
Which Kentucky cities have the most technical support technician jobs?
Louisville, London, and Frankfort have the most technical support technician openings in Kentucky. Louisville drives the highest volume because of its concentration of healthcare organizations, insurance companies, and logistics firms, while Lexington's university and healthcare base anchors demand in central Kentucky, and Northern Kentucky benefits from its proximity to major Cincinnati-area corporate campuses that extend operations across the state line.
Are there remote technical support technician jobs in Kentucky?
Yes, and more than many technical roles, since help desk and application support work can often be performed remotely. About 33% of technical support technician openings tied to Kentucky are remote or hybrid as of November 2026, reflecting the role's strong suitability for off-site work. Tier-one help desk, software troubleshooting, and remote monitoring positions are the most likely to offer fully remote or hybrid arrangements, while on-site hardware and field support roles typically require a physical presence.
How can I get hired as a technical support technician in Kentucky with little or no experience?
The most realistic entry path is completing an information technology program at a Kentucky Community and Technical College System campus and earning a CompTIA A+ certification before applying. Large Kentucky healthcare employers like Humana and University of Kentucky HealthCare often post junior help desk and IT support associate roles that accept new graduates. Lateral moves from customer service, operations support, or administrative technology roles are also common entry points, and building a home lab or contributing to open-source projects can substitute for formal work history when applying to smaller regional employers.
Where can I find and apply to technical support technician jobs in Kentucky?
You can find and apply to technical support technician jobs in Kentucky on Migrate Mate, which lists current openings across the state. Search the listings, find roles that fit your experience and location, and apply directly to the ones that match.
See All 12 Technical Support Technician Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
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