Technical Support Technician Jobs in Minnesota
Technical Support Technician jobs in Minnesota concentrate in the Minneapolis-Saint Paul metro, Rochester, and Duluth, where employers like Best Buy, UnitedHealth Group, and Mayo Clinic maintain large IT support operations. The most in-demand specialties include help desk and service desk support, endpoint device management, and enterprise software troubleshooting, with openings at every level from entry-level tier-one support to senior field technicians. Minnesota's healthcare, retail technology, and financial services sectors keep this role among the more consistently active markets in the Midwest. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 29+ Technical Support Technician jobs
CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.
Summary
CHS, Inc. has an exciting opportunity to join the enterprise customer service team. We are looking for a Wholesale Customer Service Representative. The customer service function is responsible for facilitating the resolution of various types of business-to-business customer inquiries and disputes for our wholesale crop protection and crop nutrient customers. Customer service provides support to customers when dealing with billing and payment support, coordination and tracking customer disputes, system access and reporting, along with contract and order support. Customer service uses available resources and works with internal team members across business functions to investigate and resolve customer inquiries.
This is a hybrid position working a minimum of 3 days per week in the Inver Grove Heights, MN global corporate office.
Responsibilities
- Billing Inquiries: Facilitate customer inquiries related to payment confirmations, prepay balance, invoice and payment status and reprinting documents upon request.
- Disputes & General Support: Intake all types of customer disputes such as quality claims, delivery issues, invoices, contract and pricing discrepancies, and quality. Provide general support including terminal wait times, where to send payment, and hours of location operation. Escalates complex problems to supervisor as needed.
- Onboarding & Customer Portal Support: Support new customer set up and portal access. Monitor the set-up process and address delays. Provide customer welcome packets. Initiate account changes (i.e., bank account, shipping location, etc.) as needed.
- Contracting & Order Support: Provide customers with posted bids and price sheet quotes, explain contract policy, including general pricing and order application questions. Work with business partners to provide updates related to balances, delivery, amendments, and confirmation.
- Other duties and responsibilities as needed or assigned.
Minimum Qualifications (required)
- 2+ years of experience in Customer Service and Technical Support
- High School diploma or GED
Additional Qualifications
- Ability to read, write and communicate in English to customers and coworkers
- Proficient with MS Word, Excel, and PowerPoint
- Working knowledge of basic accounting practices
- Ability to work extended hours to meet business demands
- Ability to read, write and communicate in Spanish to customers and coworkers, preferred
- Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.
CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.
Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.
CHS is an Equal Opportunity Employer/Veterans/Disability.
Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to chscareers@chsinc.com; to verify that the communication is from CHS.
CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.
Summary
CHS, Inc. has an exciting opportunity to join the enterprise customer service team. We are looking for a Wholesale Customer Service Representative. The customer service function is responsible for facilitating the resolution of various types of business-to-business customer inquiries and disputes for our wholesale crop protection and crop nutrient customers. Customer service provides support to customers when dealing with billing and payment support, coordination and tracking customer disputes, system access and reporting, along with contract and order support. Customer service uses available resources and works with internal team members across business functions to investigate and resolve customer inquiries.
This is a hybrid position working a minimum of 3 days per week in the Inver Grove Heights, MN global corporate office.
Responsibilities
- Billing Inquiries: Facilitate customer inquiries related to payment confirmations, prepay balance, invoice and payment status and reprinting documents upon request.
- Disputes & General Support: Intake all types of customer disputes such as quality claims, delivery issues, invoices, contract and pricing discrepancies, and quality. Provide general support including terminal wait times, where to send payment, and hours of location operation. Escalates complex problems to supervisor as needed.
- Onboarding & Customer Portal Support: Support new customer set up and portal access. Monitor the set-up process and address delays. Provide customer welcome packets. Initiate account changes (i.e., bank account, shipping location, etc.) as needed.
- Contracting & Order Support: Provide customers with posted bids and price sheet quotes, explain contract policy, including general pricing and order application questions. Work with business partners to provide updates related to balances, delivery, amendments, and confirmation.
- Other duties and responsibilities as needed or assigned.
Minimum Qualifications (required)
- 2+ years of experience in Customer Service and Technical Support
- High School diploma or GED
Additional Qualifications
- Ability to read, write and communicate in English to customers and coworkers
- Proficient with MS Word, Excel, and PowerPoint
- Working knowledge of basic accounting practices
- Ability to work extended hours to meet business demands
- Ability to read, write and communicate in Spanish to customers and coworkers, preferred
- Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.
CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.
Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.
CHS is an Equal Opportunity Employer/Veterans/Disability.
Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to chscareers@chsinc.com; to verify that the communication is from CHS.
See All 29 Technical Support Technician Jobs in Minnesota
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Find JobsTechnical Support Technician Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Technical Support Technician Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
- Healthcare & Medical Services
What Minnesota Employers Look For
The qualifications that appear most often in technical support technician jobs across Minnesota.
- CompTIA A+ certification or equivalent vendor credential required or strongly preferred
- Experience with Windows 10/11 desktop environments and Active Directory administration
- Proficiency troubleshooting hardware, software, and network connectivity issues independently
- Familiarity with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong verbal and written communication skills for end-user support interactions
- Associate degree or higher in information technology, computer science, or a related field
Technical Support Technician Jobs in Minnesota: Frequently Asked Questions
How do you become a technical support technician in Minnesota?
Most technical support technician roles in Minnesota do not require a state-issued license, so the path centers on education and vendor credentials. An associate or bachelor's degree in information technology or computer science is the most common foundation, though some employers accept a high school diploma combined with CompTIA A+ certification. Minnesota's technical and community colleges, including Hennepin Technical College and Saint Paul College, offer IT support programs that align directly with what Minnesota employers post in their listings.
Which companies hire technical support technicians in Minnesota?
Companies currently hiring technical support technicians in Minnesota include Daikin Applied, TEAM Industries, and Watts Water Technologies, per current listings on Migrate Mate as of September 2026. Minnesota's concentration of large healthcare systems, corporate headquarters, and retail technology operations means steady, recurring demand across both full-time and contract technical support roles.
Which Minnesota cities have the most technical support technician jobs?
Minnesota, Plymouth, and Saint Paul account for the most technical support technician openings in Minnesota. The Minneapolis-Saint Paul metro dominates because of its density of corporate headquarters, major health systems, and financial services firms, while Rochester's volume is driven largely by Mayo Clinic's extensive IT infrastructure and any smaller cities in the list typically reflect anchor employers like regional medical centers or university campuses.
Are there remote technical support technician jobs in Minnesota?
Yes, and more than many technical roles, because a meaningful share of support work involves resolving software, account, and connectivity issues that do not require physical presence. About 75% of technical support technician openings tied to Minnesota are remote or hybrid as of September 2026, reflecting genuine flexibility across the field. Remote positions are most common in tier-one help desk and service desk roles, while field technician and hardware-focused positions remain largely on-site.
How can I get hired as a technical support technician in Minnesota with little or no experience?
The most realistic entry path is an IT help desk or desktop support role at a large Minnesota employer, where many organizations hire candidates who hold CompTIA A+ certification even without formal work experience. Best Buy's Geek Squad division and UnitedHealth Group both run structured programs that bring in entry-level IT support staff and provide on-the-job training. Lateral moves from customer service or retail electronics roles are common, and completing an IT support certificate through Hennepin Technical College or Minnesota State colleges strengthens a candidate's application significantly.
Where can I find and apply to technical support technician jobs in Minnesota?
You can find and apply to technical support technician jobs in Minnesota on Migrate Mate, which lists current Minnesota openings updated regularly. Search through the roles available, identify the ones that match your experience and preferred location or work arrangement, and apply directly to the ones that fit.
See All 29 Technical Support Technician Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
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