Technical Support Technician Jobs in Minnesota
Technical Support Technician jobs in Minnesota concentrate in the Minneapolis-Saint Paul metro, Rochester, and Duluth, where employers like Best Buy, UnitedHealth Group, and Mayo Clinic maintain large IT support operations. The most in-demand specialties include help desk and service desk support, endpoint device management, and enterprise software troubleshooting, with openings at every level from entry-level tier-one support to senior field technicians. Minnesota's healthcare, retail technology, and financial services sectors keep this role among the more consistently active markets in the Midwest. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 22+ Technical Support Technician jobs
Senior CNC Machinist - Cutting Tool Technical Support
Put Your Machining Expertise to Work Helping Other Machinists Succeed
Location: Plymouth, MN
We're looking for an experienced CNC machinist or tooling professional to join our Cutting Tool & Industrial Supply team as a Technical Tooling Specialist. This is a customer-facing technical role—not a sales position—where your machining knowledge becomes your greatest asset.
If you're ready to take your machining expertise beyond the shop floor, we'd like to meet you.
What You'll Do
Every day is different. You'll become a trusted technical resource for customers, Outside Sales Representatives, and fellow team members.
- Help customers select the right cutting tools, drills, taps, inserts, holders, and industrial supplies
- Recommend tooling solutions based on workpiece material, machine capability, and machining application
- Troubleshoot machining challenges including tool life, chatter, chip control, surface finish, and cycle time
- Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices
- Prepare quotations and process customer orders accurately
- Work closely with Outside Sales and supplier partners to deliver complete solutions
- Continuing to expand your knowledge through manufacturer training and product education
We're Looking For Someone Who Has
- 5+ years of CNC machining, tool room, manufacturing engineering, or cutting tool experience
- Strong knowledge of milling, turning, drilling, and threading applications
- Experience selecting cutting tools for a variety of materials including steel, stainless steel, aluminum, cast iron, and exotic alloys
- The ability to troubleshoot machining and tooling challenges
- Excellent communication skills and a genuine desire to help customers succeed
- Strong computer skills and the ability to learn new systems
Experience with Sandvik, Kennametal, Seco, Iscar, Guhring, OSG, Mitsubishi Materials, or similar cutting tool manufacturers is a plus.
Why Experienced Machinists Make This Transition
This position allows you to stay connected to machining while enjoying:
- Monday-Friday, 8 AM – 5 PM
- Stable, year-round employment
- Climate-controlled office environment
- No mandatory overtime
- Opportunity to solve a wide variety of machining challenges
- Ongoing technical training from industry-leading manufacturers
- Collaborative team environment
- The chance to help manufacturers become more productive every day
What We Offer
- Competitive pay: $34-$40 per hour, depending on experience
- Annual incentive opportunities
- Medical, dental, vision, life, and disability insurance beginning on your first day
- 401(k) with Company match
- Paid vacation and personal time
- Tuition reimbursement
- Employee Assistance Program
- Opportunities for professional growth and advancement
- A financially stable company with more than 55 years of success
About Productivity, Inc.
Since 1968, Productivity has been a trusted partner to manufacturers across the Midwest. We provide CNC machine tools, cutting tools, industrial supplies, automation, robotics, engineering support, training, and service to help our customers improve productivity and remain competitive.
If you're the machinist others turn to for tooling advice and troubleshooting, we'd love to hear from you.
Apply today and bring your machining expertise to a company where technical knowledge is valued every day.
IND123
Senior CNC Machinist - Cutting Tool Technical Support
Put Your Machining Expertise to Work Helping Other Machinists Succeed
Location: Plymouth, MN
We're looking for an experienced CNC machinist or tooling professional to join our Cutting Tool & Industrial Supply team as a Technical Tooling Specialist. This is a customer-facing technical role—not a sales position—where your machining knowledge becomes your greatest asset.
If you're ready to take your machining expertise beyond the shop floor, we'd like to meet you.
What You'll Do
Every day is different. You'll become a trusted technical resource for customers, Outside Sales Representatives, and fellow team members.
- Help customers select the right cutting tools, drills, taps, inserts, holders, and industrial supplies
- Recommend tooling solutions based on workpiece material, machine capability, and machining application
- Troubleshoot machining challenges including tool life, chatter, chip control, surface finish, and cycle time
- Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices
- Prepare quotations and process customer orders accurately
- Work closely with Outside Sales and supplier partners to deliver complete solutions
- Continuing to expand your knowledge through manufacturer training and product education
We're Looking For Someone Who Has
- 5+ years of CNC machining, tool room, manufacturing engineering, or cutting tool experience
- Strong knowledge of milling, turning, drilling, and threading applications
- Experience selecting cutting tools for a variety of materials including steel, stainless steel, aluminum, cast iron, and exotic alloys
- The ability to troubleshoot machining and tooling challenges
- Excellent communication skills and a genuine desire to help customers succeed
- Strong computer skills and the ability to learn new systems
Experience with Sandvik, Kennametal, Seco, Iscar, Guhring, OSG, Mitsubishi Materials, or similar cutting tool manufacturers is a plus.
Why Experienced Machinists Make This Transition
This position allows you to stay connected to machining while enjoying:
- Monday-Friday, 8 AM – 5 PM
- Stable, year-round employment
- Climate-controlled office environment
- No mandatory overtime
- Opportunity to solve a wide variety of machining challenges
- Ongoing technical training from industry-leading manufacturers
- Collaborative team environment
- The chance to help manufacturers become more productive every day
What We Offer
- Competitive pay: $34-$40 per hour, depending on experience
- Annual incentive opportunities
- Medical, dental, vision, life, and disability insurance beginning on your first day
- 401(k) with Company match
- Paid vacation and personal time
- Tuition reimbursement
- Employee Assistance Program
- Opportunities for professional growth and advancement
- A financially stable company with more than 55 years of success
About Productivity, Inc.
Since 1968, Productivity has been a trusted partner to manufacturers across the Midwest. We provide CNC machine tools, cutting tools, industrial supplies, automation, robotics, engineering support, training, and service to help our customers improve productivity and remain competitive.
If you're the machinist others turn to for tooling advice and troubleshooting, we'd love to hear from you.
Apply today and bring your machining expertise to a company where technical knowledge is valued every day.
IND123
See All 22 Technical Support Technician Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find JobsTechnical Support Technician Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Technical Support Technician Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Minnesota Employers Look For
The qualifications that appear most often in technical support technician jobs across Minnesota.
- CompTIA A+ certification or equivalent vendor credential required or strongly preferred
- Experience with Windows 10/11 desktop environments and Active Directory administration
- Proficiency troubleshooting hardware, software, and network connectivity issues independently
- Familiarity with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong verbal and written communication skills for end-user support interactions
- Associate degree or higher in information technology, computer science, or a related field
Technical Support Technician Jobs in Minnesota: Frequently Asked Questions
How do you become a technical support technician in Minnesota?
Most technical support technician roles in Minnesota do not require a state-issued license, so the path centers on education and vendor credentials. An associate or bachelor's degree in information technology or computer science is the most common foundation, though some employers accept a high school diploma combined with CompTIA A+ certification. Minnesota's technical and community colleges, including Hennepin Technical College and Saint Paul College, offer IT support programs that align directly with what Minnesota employers post in their listings.
Which companies hire technical support technicians in Minnesota?
Companies currently hiring technical support technicians in Minnesota include Starkey, CHS, and Aspen Technology, per current listings on Migrate Mate as of November 2026. Minnesota's concentration of large healthcare systems, corporate headquarters, and retail technology operations means steady, recurring demand across both full-time and contract technical support roles.
Which Minnesota cities have the most technical support technician jobs?
Minneapolis, Medina, and Savage account for the most technical support technician openings in Minnesota. The Minneapolis-Saint Paul metro dominates because of its density of corporate headquarters, major health systems, and financial services firms, while Rochester's volume is driven largely by Mayo Clinic's extensive IT infrastructure and any smaller cities in the list typically reflect anchor employers like regional medical centers or university campuses.
Are there remote technical support technician jobs in Minnesota?
Yes, and more than many technical roles, because a meaningful share of support work involves resolving software, account, and connectivity issues that do not require physical presence. About 55% of technical support technician openings tied to Minnesota are remote or hybrid as of November 2026, reflecting genuine flexibility across the field. Remote positions are most common in tier-one help desk and service desk roles, while field technician and hardware-focused positions remain largely on-site.
How can I get hired as a technical support technician in Minnesota with little or no experience?
The most realistic entry path is an IT help desk or desktop support role at a large Minnesota employer, where many organizations hire candidates who hold CompTIA A+ certification even without formal work experience. Best Buy's Geek Squad division and UnitedHealth Group both run structured programs that bring in entry-level IT support staff and provide on-the-job training. Lateral moves from customer service or retail electronics roles are common, and completing an IT support certificate through Hennepin Technical College or Minnesota State colleges strengthens a candidate's application significantly.
Where can I find and apply to technical support technician jobs in Minnesota?
You can find and apply to technical support technician jobs in Minnesota on Migrate Mate, which lists current Minnesota openings updated regularly. Search through the roles available, identify the ones that match your experience and preferred location or work arrangement, and apply directly to the ones that fit.
See All 22 Technical Support Technician Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
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