Triage Registered Nurse Jobs

INTRODUCTION

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Our Primary Care practice is located at 65 Calef Highway, Suite 200 Lee, NH 0386. We offer personal and compassionate care to help individuals and families achieve their best health.

We are seeking a full-time, 40-hour Triage Registered Nurse to support our Family Practice team. This role is telephone-based triage, supporting patients across the lifespan, from pediatrics through adults. The ideal candidate will have prior telephone triage experience, with experience in primary care and pediatrics strongly preferred.

During the first 30–90 days of training, the schedule will be five 8-hour shifts per week, Monday through Friday 8:30 AM to 5:00 PM. Following successful completion of training, the schedule will transition to four 10-hour shifts, Tuesday through Friday, from 7:00 AM to 5:30 PM.

This position will transition into a fully remote model after the initial 90-day onsite training period.

SUMMARY

Responsible for patient care and support within the outpatient setting through providing compassionate care, assisting in procedures, and collaborating effectively in a dynamic ambulatory care environment.

Does this position require Patient Care? Yes

Essential Functions

• Deliver direct patient care and support, ensuring high nursing standards.
• Conduct patient assessments, devise care plans, and assist in outpatient procedures with a focus on patient comfort and safety.
• Educate patients and families on treatment plans, medications, and post-procedure care.
• Collaborate closely with healthcare professionals to coordinate comprehensive patient care.
• Administer medications, perform IV therapy, and maintain accurate patient records in compliance with regulations.
• Uphold infection control protocols and maintain a safe environment for patients and staff.

Qualifications

Education

Associate's Degree Nursing required

Bachelor's Degree Nursing preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Registered Nurse [RN - State License] required

Basic Life Support [BLS Certification] preferred

Experience

Clinical nursing experience 0-1 year required

Ambulatory care or outpatient experience 1-2 years preferred

Additional Job Details (if applicable)

Strongly Preferred:

• Phone Triage experience
• Primary Care RN experience
• EPIC experience

Remote Type

Hybrid

Work Location

65 Calef Highway

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$36.87 - $50.76/Hourly

Grade

MGRNNONMETRO2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.