Hospitality OPT Jobs in Indiana
Hospitality F-1 OPT sponsorship jobs in Indiana span hotel operations, food and beverage management, and event services, with hiring concentrated in Indianapolis, Bloomington, and South Bend. Major employers include Marriott and Hilton-affiliated properties, Lucas Oil Stadium hospitality contractors, and university-adjacent hotels that regularly hire international graduates for front-of-house and management roles.
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Get Access To All JobsFront Office Manager
DoubleTree by Hilton South Bend
Lead the Guest Experience. Drive Hilton Standards. Elevate Service.
At DoubleTree by Hilton South Bend, the Front Office is the heartbeat of the guest experience. We are seeking a polished, service-driven Front Office Manager who brings strong Hilton experience, a passion for guest satisfaction, and a proven ability to lead high-performing teams.
This role is ideal for a hospitality leader who thrives in a full-service environment, understands the direct impact of SALT scores and guest engagement, and leads from the front—visible, proactive, and solution-focused.
Why Join Us?
- Competitive salary
- Hilton Team Member travel program (global hotel discounts)
- Medical, dental, vision, and supplemental benefits
- Paid time off and holiday pay
- Career growth opportunities within AFP Management
- Newly renovated hotel with strong ownership support
- High-impact leadership role with visibility to executive team
Position Summary
The Front Office Manager is responsible for overseeing the daily operations of the Front Office, Concierge, and Uniformed Services. This includes ensuring all guests receive attentive, friendly, efficient, and courteous service throughout their stay while maximizing room revenue, occupancy, and overall guest satisfaction.
This role plays a critical part in driving Hilton brand standards, improving SALT scores, and creating a culture of service excellence.
Qualifications
Education & Experience
- Minimum 4 years of progressive hotel experience or related field
- OR 2–4 year degree with at least 1 year of related experience
- OR 2-year degree with 2+ years of related experience
- Previous supervisory experience required
- Hilton experience strongly preferred
- Full-service hotel experience highly preferred
Technical Skills
- Proficiency in Microsoft Word and Excel
- Experience with OnQ, PEP, and Delphi preferred
- Strong understanding of front office systems and reporting
Other Requirements
- Valid driver’s license required
Physical Requirements
- Long hours may be required based on business demands
- Light work: exerting up to 20 pounds of force occasionally
- Up to 10 pounds of force frequently or constantly
- Ability to lift, carry, push, pull, or move objects as needed
- Ability to stand and remain active for the entire shift
Mental & Leadership Requirements
- Ability to communicate clearly and professionally with guests and team members
- Strong decision-making skills in fast-paced environments
- Ability to multitask and meet deadlines consistently
- Skilled in anticipating, preventing, and resolving operational challenges
- Ability to interpret and act on financial and operational data
- Strong listening skills with the ability to resolve guest and employee concerns effectively
Key Responsibilities
Guest Experience & SALT Performance
- Lead the Front Office team in delivering exceptional guest experiences
- Drive and improve guest satisfaction scores (SALT) and service metrics
- Respond to guest concerns, complaints, and service recovery situations promptly
- Ensure a warm, welcoming, and personalized arrival experience for every guest
- Maintain strong lobby presence during peak times
Leadership & Team Development
- Recruit, interview, train, and develop Guest Services team members
- Motivate, coach, counsel, and discipline team members as needed
- Foster a positive, service-driven culture aligned with Hilton standards
- Ensure team appearance, professionalism, and engagement standards are met
Operations & Financial Performance
- Oversee daily Front Office operations including arrivals, departures, and group movements
- Manage scheduling, payroll, and labor productivity
- Monitor room revenue, occupancy, and forecasting
- Review reports including flash reports, house counts, and rate variances
- Ensure accuracy in cash handling, billing, and audit processes
Hilton Brand Standards & Compliance
- Ensure compliance with Hilton and AFP Management standards
- Support Hilton Honors and guest recognition programs
- Maintain communication with Housekeeping, Sales, Engineering, and Accounting
- Monitor VIP arrivals, special requests, and room assignments
- Participate in Manager on Duty (MOD) program
Additional Operational Responsibilities
- Maintain front desk and lobby presence during high-volume periods
- Oversee guest messaging, packages, and mail delivery
- Ensure proper key control, lost and found procedures, and safety compliance
- Monitor room statuses including out-of-order and discrepant rooms
- Assist in revenue forecasting and merchandising strategies
- Attend required meetings and provide ongoing team training
What Sets You Apart
- Proven ability to improve guest satisfaction scores
- Strong Hilton brand knowledge and service culture mindset
- Hands-on leadership style with strong floor presence
- Ability to lead through change and hold teams accountable
- Passion for hospitality and developing others
Schedule Expectations
- Must be flexible to work mornings, evenings, weekends, and holidays
- Participation in MOD schedule required
Equal Opportunity Employer
AFP Management and DoubleTree by Hilton South Bend are committed to providing equal employment opportunities to all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Front Office Manager
DoubleTree by Hilton South Bend
Lead the Guest Experience. Drive Hilton Standards. Elevate Service.
At DoubleTree by Hilton South Bend, the Front Office is the heartbeat of the guest experience. We are seeking a polished, service-driven Front Office Manager who brings strong Hilton experience, a passion for guest satisfaction, and a proven ability to lead high-performing teams.
This role is ideal for a hospitality leader who thrives in a full-service environment, understands the direct impact of SALT scores and guest engagement, and leads from the front—visible, proactive, and solution-focused.
Why Join Us?
- Competitive salary
- Hilton Team Member travel program (global hotel discounts)
- Medical, dental, vision, and supplemental benefits
- Paid time off and holiday pay
- Career growth opportunities within AFP Management
- Newly renovated hotel with strong ownership support
- High-impact leadership role with visibility to executive team
Position Summary
The Front Office Manager is responsible for overseeing the daily operations of the Front Office, Concierge, and Uniformed Services. This includes ensuring all guests receive attentive, friendly, efficient, and courteous service throughout their stay while maximizing room revenue, occupancy, and overall guest satisfaction.
This role plays a critical part in driving Hilton brand standards, improving SALT scores, and creating a culture of service excellence.
Qualifications
Education & Experience
- Minimum 4 years of progressive hotel experience or related field
- OR 2–4 year degree with at least 1 year of related experience
- OR 2-year degree with 2+ years of related experience
- Previous supervisory experience required
- Hilton experience strongly preferred
- Full-service hotel experience highly preferred
Technical Skills
- Proficiency in Microsoft Word and Excel
- Experience with OnQ, PEP, and Delphi preferred
- Strong understanding of front office systems and reporting
Other Requirements
- Valid driver’s license required
Physical Requirements
- Long hours may be required based on business demands
- Light work: exerting up to 20 pounds of force occasionally
- Up to 10 pounds of force frequently or constantly
- Ability to lift, carry, push, pull, or move objects as needed
- Ability to stand and remain active for the entire shift
Mental & Leadership Requirements
- Ability to communicate clearly and professionally with guests and team members
- Strong decision-making skills in fast-paced environments
- Ability to multitask and meet deadlines consistently
- Skilled in anticipating, preventing, and resolving operational challenges
- Ability to interpret and act on financial and operational data
- Strong listening skills with the ability to resolve guest and employee concerns effectively
Key Responsibilities
Guest Experience & SALT Performance
- Lead the Front Office team in delivering exceptional guest experiences
- Drive and improve guest satisfaction scores (SALT) and service metrics
- Respond to guest concerns, complaints, and service recovery situations promptly
- Ensure a warm, welcoming, and personalized arrival experience for every guest
- Maintain strong lobby presence during peak times
Leadership & Team Development
- Recruit, interview, train, and develop Guest Services team members
- Motivate, coach, counsel, and discipline team members as needed
- Foster a positive, service-driven culture aligned with Hilton standards
- Ensure team appearance, professionalism, and engagement standards are met
Operations & Financial Performance
- Oversee daily Front Office operations including arrivals, departures, and group movements
- Manage scheduling, payroll, and labor productivity
- Monitor room revenue, occupancy, and forecasting
- Review reports including flash reports, house counts, and rate variances
- Ensure accuracy in cash handling, billing, and audit processes
Hilton Brand Standards & Compliance
- Ensure compliance with Hilton and AFP Management standards
- Support Hilton Honors and guest recognition programs
- Maintain communication with Housekeeping, Sales, Engineering, and Accounting
- Monitor VIP arrivals, special requests, and room assignments
- Participate in Manager on Duty (MOD) program
Additional Operational Responsibilities
- Maintain front desk and lobby presence during high-volume periods
- Oversee guest messaging, packages, and mail delivery
- Ensure proper key control, lost and found procedures, and safety compliance
- Monitor room statuses including out-of-order and discrepant rooms
- Assist in revenue forecasting and merchandising strategies
- Attend required meetings and provide ongoing team training
What Sets You Apart
- Proven ability to improve guest satisfaction scores
- Strong Hilton brand knowledge and service culture mindset
- Hands-on leadership style with strong floor presence
- Ability to lead through change and hold teams accountable
- Passion for hospitality and developing others
Schedule Expectations
- Must be flexible to work mornings, evenings, weekends, and holidays
- Participation in MOD schedule required
Equal Opportunity Employer
AFP Management and DoubleTree by Hilton South Bend are committed to providing equal employment opportunities to all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Hospitality Job Roles in Indiana
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Search Hospitality Jobs in IndianaHospitality Jobs in Indiana: Frequently Asked Questions
Which hospitality companies sponsor F-1 OPT visas in Indiana?
Indiana's largest hospitality F-1 OPT sponsors tend to be national hotel brands operating locally, including Marriott, Hilton, Hyatt, and IHG-affiliated properties concentrated in Indianapolis and Bloomington. Convention center operators and university-area hotels also show consistent OPT hiring patterns. Sponsorship decisions depend on role type, employer size, and whether the position qualifies as a specialty occupation for future H-1B visa conversion.
Which cities in Indiana have the most hospitality F-1 OPT sponsorship jobs?
Indianapolis accounts for the largest share of Indiana hospitality OPT sponsorship opportunities, driven by its convention center, sports venues, and downtown hotel corridor. Bloomington, home to Indiana University, supports a secondary hospitality market with campus-adjacent hotels and restaurants that recruit international students. South Bend and Fort Wayne offer smaller but steady hiring pipelines through regional hotel brands and tourism-linked food service operations.
How do I find hospitality F-1 OPT sponsorship jobs in Indiana?
Migrate Mate filters job listings specifically for F-1 OPT-eligible hospitality roles in Indiana, showing verified employer sponsorship history rather than self-reported claims. Search by city, role type, and employer to identify hotels, food service companies, and event operators in Indianapolis, Bloomington, or South Bend that have a documented track record of hiring international students. Confirm OPT authorization with your DSO before applying.
What types of hospitality roles typically qualify for F-1 OPT sponsorship in Indiana?
Roles most commonly associated with F-1 OPT sponsorship in Indiana hospitality include hotel operations management, food and beverage supervision, event coordination, and revenue management. Positions that align with a relevant bachelor's degree in hospitality management, tourism, or business administration are stronger candidates. Entry-level front-desk or housekeeping roles rarely qualify because they generally don't require a specialty-degree background.
Are there Indiana-specific considerations for F-1 OPT hospitality sponsorship?
Indiana does not impose state-level visa sponsorship requirements beyond federal rules, but the hospitality market here is heavily tied to Indianapolis's conventions and Bloomington's university calendar. Employers hiring for seasonal event-driven roles may offer limited-term contracts that don't align well with OPT's 12-month (or 24-month STEM extension) window. STEM OPT extensions are less common in traditional hospitality but may apply to hospitality technology or analytics roles.