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INTRODUCTION

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

THE OPPORTUNITY

This role is remote in any of the 50 states. However, if you live near an Ally office, expectation is a hybrid role - 3 days in office / 2 days remote.

The Ally Auto Dealer Training Team/Ally Academy supports Ally’s core Auto Finance business by providing virtual and in-person instructor-led training to our dealer customers nationwide. We are seeking an automotive professional to join our team as an L&D Senior Specialist. This individual will be responsible for facilitating training for retail automobile dealers on all topics related to dealership operations, ranging from Variable and Fixed Ops management training, compliance training, sales & lease training, etc. and will have experience in the automotive retail environment. The L&D Senior Specialist will also facilitate and execute learning experiences in support of building Ally employee dealer customer acumen and will observe and coach Auto L&D facilitators to ensure the ongoing development and success of our team.

The right candidate must be willing to travel extensively, must be tech savvy, and must be willing and able to work with dealers and internal matrix partners to identify and support needs for training.

THE WORK ITSELF

- Participate in Train the Trainer (T3) events to learn and understand how to deliver each course
- Manage logistics regarding training events ranging from travel to classroom supplies, room setup, pre & post communications, etc.
- Facilitate Ally Academy Training Courses effectively and within established guidelines
- Leverage Zoom, PowerPoint, Turning Technologies, Salesforce, Teams, and other technologies to facilitate training and document training information/statistics
- Manage time/calendar to support overall objectives, while maintaining schedule to keep up with supporting tasks when not facilitating
- Maintain 95%+ Top 2 Box Survey Results from End-of-Course Surveys
- Function as a SME during development of new courses or adjustments to existing material
- Evaluate course effectiveness through end of course evaluations, participant comprehension, and operational metrics, recommending necessary content revisions
- Network internally with matrix teams and externally with dealer customer to identify opportunities/needs for training
- Attend matrix meetings to stay in touch and align with their needs
- Work within the team to support the business and overall objectives
- Align with Ally’s culture, core values, and manage risk appropriately

MINIMUM QUALIFICATIONS

- 3+ years of experience
- HS Diploma or GED Equivalent

PREFERRED QUALIFICATIONS

- 5+ years retail automotive experience including extensive experience with dealership financials and financial reports
- Experience working with Microsoft Suite, Outlook, Zoom, CRMs, DMSs, and other technologies
- Ability to travel 75%
- Effectively practices high stakes conversation tactics
- Ability to effectively facilitate large groups, in face-to-face or virtual environments, leveraging different facilitation methods and techniques
- Strong content organization skills: presentations are well-structured, informative, and use visuals effectively

HOW WE'LL HAVE YOUR BACK

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

• Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
• Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
• Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

WHO WE ARE:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.