Food & Beverage Visa Sponsorship Jobs in New Jersey
New Jersey's food & beverage industry spans major manufacturing hubs in Newark and Trenton, craft brewing centers in Hoboken and Princeton, and agricultural processing facilities throughout Somerset County. Companies like Campbell Soup, Goya Foods, and Anheuser-Busch sponsor international talent for food science, quality assurance, and production management roles.
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Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food.
Its sales of € 4.9 billion in the 2024 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America.
Symrise works with its clients to develop new ideas and market-ready concepts for products that form an integral part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.
Symrise – always inspiring more…
Your role Position Summary:
The Customer Service Supervisor independently supervises the day-to-day operations of the Customer Service department to ensure order fulfillment. Works with the Customer Service team and supply chain members (internal/external) to ensure on-time performance guidelines are met and business rules are aligned within those guidelines. Communicates transparently throughout the organization and as well as with customers. Develops Customer Service Representatives through training, coaching and mentoring. Improves systems and processes to develop value-added functions in Customer Service.
Essential Duties and Responsibilities:
- Coordinates the order fulfillment process. Works with customer service team and supply chain members (internal/external) to ensure on-time performance guidelines are met and business rules are aligned within those guidelines. Balance workload prioritization with Customer Service Manager among team members.
- Acts as primary contact for assigned accounts. This includes receipt and confirmation of customer orders which involves researching material availability, available price record confirmation and shipping method. Maintains master data in SAP. Provide recommendations for SAP changes where applicable to increase efficiencies. Manages and cross trains with customer portal activity.
- Provides personnel development through coaching and mentoring. Participates in identifying and hiring of potential candidates.
- Facilitates organization of customer complaint process. Ensures all customer complaints are entered and follow up is provided to the customer either formally or informally as required. Reduce number of customer complaints caused by Customer Service.
- Identifies solutions for challenges within supply chain process and partner with supply chain team. Aligns with business to ensure timely and accurate information and strategies are communicated appropriately throughout the organization. Assists in the development of processes and procedures to ensure smooth and transparent information flow.
- Communicates customer requirements to Finance, Sales, Sales Support, Marketing and the internal Supply Chain. Implements support systems and processes to meet these requirements.
- Works closely with Supply Chain to review order status, coordinate changes, obtain accurate information regarding shipments through production reports, SCM reports, allocation reports and batch delays. Information is utilized to provide routine updates to our customers regarding changes in supply. Provides order related documentation to our customers such as invoices, certificates of analysis and pro-forma invoices where required.
- Works with Finance to research necessary information to complete credits, debits and any special billing in a timely manner.
- Assists management in training of Customer Service Representatives through support with procedure documentation and customer profile development. Provide back up support to Customer Service Manager when needed.
About you Required Qualifications:
- High School Diploma / GED or equivalent education required. College degree preferred.
- 5+ years of experience in Customer Service within a manufacturing environment (not in a call center) required. Experience in the flavor industry strongly preferred.
- 2+ years of supervisory experience within Customer Service.
- Experience with order processing.
- Proficiency with MS Office (Word, Excel, PowerPoint, Outlook, Teams).
- Must have experience working with ERP systems (i.e. SAP, Sage, JD Edwards, AS400, etc.). Experience with SAP and/or Sage is preferred.
- Ability to interact and communicate effectively in English with internal and external customers in both written and verbal form.
- Ability to speak other languages in addition to English (i.e. Spanish, German, French) is advantageous.
- Strong organizational skills and ability to follow through with multiple projects.
- Ability to effectively multitask in a fast-paced environment and effectively prioritize under pressure.
- Ability to deal with conflict and able to influence across functional lines.
- Knowledge of international shipments desirable.
Our offer
Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.
Come join us and embark on a fascinating journey with Symrise.
If you feel that you fit the above criteria, then please apply by using our online application system. Your application will be treated confidentially.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, national origin or any other basis protected by applicable law. All employment decisions are made on the basis of qualifications, merit and business necessity.
Job Reference: NA01866
About us
Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food.
Its sales of € 4.9 billion in the 2024 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America.
Symrise works with its clients to develop new ideas and market-ready concepts for products that form an integral part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.
Symrise – always inspiring more…
Your role Position Summary:
The Customer Service Supervisor independently supervises the day-to-day operations of the Customer Service department to ensure order fulfillment. Works with the Customer Service team and supply chain members (internal/external) to ensure on-time performance guidelines are met and business rules are aligned within those guidelines. Communicates transparently throughout the organization and as well as with customers. Develops Customer Service Representatives through training, coaching and mentoring. Improves systems and processes to develop value-added functions in Customer Service.
Essential Duties and Responsibilities:
- Coordinates the order fulfillment process. Works with customer service team and supply chain members (internal/external) to ensure on-time performance guidelines are met and business rules are aligned within those guidelines. Balance workload prioritization with Customer Service Manager among team members.
- Acts as primary contact for assigned accounts. This includes receipt and confirmation of customer orders which involves researching material availability, available price record confirmation and shipping method. Maintains master data in SAP. Provide recommendations for SAP changes where applicable to increase efficiencies. Manages and cross trains with customer portal activity.
- Provides personnel development through coaching and mentoring. Participates in identifying and hiring of potential candidates.
- Facilitates organization of customer complaint process. Ensures all customer complaints are entered and follow up is provided to the customer either formally or informally as required. Reduce number of customer complaints caused by Customer Service.
- Identifies solutions for challenges within supply chain process and partner with supply chain team. Aligns with business to ensure timely and accurate information and strategies are communicated appropriately throughout the organization. Assists in the development of processes and procedures to ensure smooth and transparent information flow.
- Communicates customer requirements to Finance, Sales, Sales Support, Marketing and the internal Supply Chain. Implements support systems and processes to meet these requirements.
- Works closely with Supply Chain to review order status, coordinate changes, obtain accurate information regarding shipments through production reports, SCM reports, allocation reports and batch delays. Information is utilized to provide routine updates to our customers regarding changes in supply. Provides order related documentation to our customers such as invoices, certificates of analysis and pro-forma invoices where required.
- Works with Finance to research necessary information to complete credits, debits and any special billing in a timely manner.
- Assists management in training of Customer Service Representatives through support with procedure documentation and customer profile development. Provide back up support to Customer Service Manager when needed.
About you Required Qualifications:
- High School Diploma / GED or equivalent education required. College degree preferred.
- 5+ years of experience in Customer Service within a manufacturing environment (not in a call center) required. Experience in the flavor industry strongly preferred.
- 2+ years of supervisory experience within Customer Service.
- Experience with order processing.
- Proficiency with MS Office (Word, Excel, PowerPoint, Outlook, Teams).
- Must have experience working with ERP systems (i.e. SAP, Sage, JD Edwards, AS400, etc.). Experience with SAP and/or Sage is preferred.
- Ability to interact and communicate effectively in English with internal and external customers in both written and verbal form.
- Ability to speak other languages in addition to English (i.e. Spanish, German, French) is advantageous.
- Strong organizational skills and ability to follow through with multiple projects.
- Ability to effectively multitask in a fast-paced environment and effectively prioritize under pressure.
- Ability to deal with conflict and able to influence across functional lines.
- Knowledge of international shipments desirable.
Our offer
Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.
Come join us and embark on a fascinating journey with Symrise.
If you feel that you fit the above criteria, then please apply by using our online application system. Your application will be treated confidentially.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, national origin or any other basis protected by applicable law. All employment decisions are made on the basis of qualifications, merit and business necessity.
Job Reference: NA01866
Food & Beverage Job Roles in New Jersey
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Search Food & Beverage Jobs in New JerseyFood & Beverage Jobs in New Jersey: Frequently Asked Questions
Which food & beverage companies sponsor visas in New Jersey?
Major sponsors include Campbell Soup Company in Camden, Goya Foods in Secaucus, Anheuser-Busch in Newark, and Kraft Heinz in East Hanover. Smaller craft breweries like Flying Fish Brewing and Carton Brewing also sponsor for specialized brewing and quality control positions. Many agricultural processors in Hunterdon and Somerset counties sponsor for food science and production roles.
How to find food & beverage visa sponsorship jobs in New Jersey?
Use Migrate Mate to search specifically for food & beverage roles in New Jersey that offer visa sponsorship. Focus on manufacturing hubs like Camden, Newark, and Trenton where major companies are located. Target food science, quality assurance, production management, and R&D positions which commonly require specialized international talent and sponsor H-1B visas.
Which visa types are most common for food & beverage roles in New Jersey?
H-1B visas dominate for food scientists, quality assurance managers, and R&D specialists at companies like Campbell Soup and Kraft Heinz. L-1 visa transfers are common for international food companies establishing U.S. operations. TN visas serve Canadian and Mexican professionals in food engineering and agricultural science roles at processing facilities.
Which cities in New Jersey have the most food & beverage sponsorship jobs?
Camden leads with Campbell Soup's headquarters, followed by Newark with Anheuser-Busch and multiple food distributors. Secaucus hosts Goya Foods and other Hispanic food companies. East Hanover, Trenton, and Princeton offer opportunities at Kraft Heinz, pharmaceutical-food crossover companies, and research institutions focusing on food technology innovation.
What are the prevailing wage considerations for food & beverage visa sponsorship in New Jersey?
New Jersey's proximity to New York City drives higher prevailing wages compared to other states, particularly in North Jersey counties like Bergen and Hudson. Food scientists and quality managers typically exceed minimum wage requirements. Agricultural processing roles in South Jersey may have lower prevailing wages but still meet H-1B thresholds for specialized positions.
What is the prevailing wage for sponsored food & beverage jobs in New Jersey?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.