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INTRODUCTION

Natixis is seeking an experienced Letter of Credit Manager to lead its Letter of Credit (LC) department. In this role, you’ll oversee the end-to-end processing of documentary and standby Letters of Credit, lead and develop a high-performing team, and help deliver accurate, timely, client-focused service. You’ll partner with colleagues across the business to strengthen controls, manage risk, and improve operational efficiency.

KEY RESPONSIBILITIES

• Lead, mentor, and develop the LC team, fostering a high-performance culture.
• Set clear team objectives, conduct performance reviews, identify training needs, and allocate workloads to support efficient, timely delivery.
• Oversee the issuance of import documentary and standby Letters of Credit, including the processing of amendments.
• Oversee the advising and confirmation of export documentary and standby Letters of Credit, including the processing of amendments.
• Oversee payments under Letters of Credit.
• Review and approve high-value or complex LC transactions, amendments, and payment executions.
• Serve as the primary escalation point for complex transactions and disputes.
• Maintain accurate processing in a fast-paced environment while managing competing priorities and time-sensitive transactions.
• Deliver consistently high-quality customer service in line with service-level agreements (SLAs).
• Oversee transaction controls, including compliance checks and required Middle Office and Front Office approvals.
• Ensure that departmental processes, policies, and internal controls are followed, and that team members understand and apply relevant legal and regulatory requirements.
• Oversee compliance with anti-boycott regulations, Office of Foreign Assets Control (OFAC) sanctions screening, anti-money laundering (AML) policies, red-flag indicators, and suspicious activity reporting requirements.
• Conduct periodic reviews of compliance procedures, implement updates as needed, and serve as the department’s primary liaison with Compliance on regulatory matters.
• Oversee daily reconciliations of LC activity in U.S. dollars and other currencies.
• Ensure that client invoices are complete and accurate, and that received fees are applied appropriately.
• Monitor and report on departmental financial metrics and transaction volumes.
• Build and maintain effective working relationships with Middle Office, Front Office, Compliance, Finance, Legal, and other key stakeholders.
• Represent the LC department in cross-functional meetings, projects, and initiatives.
• Identify operational inefficiencies and implement process improvements to increase productivity and reduce risk.
• Stay current on industry developments, UCP 600, ISP98, and international trade finance regulations.
• Lead or support technology and system enhancement projects affecting LC operations.
• Provide strategic guidance and day-to-day advice to clients on LC activities.

QUALIFICATIONS

• Undergraduate degree.
• At least seven years of experience with Letters of Credit, including at least three years of management experience.
• Proficiency with trade finance systems and banking platforms, including Loan IQ and SWIFT.
• Strong working knowledge of Microsoft Excel and Word.
• Knowledge of the Uniform Customs and Practice for Documentary Credits (UCP 600); International Standby Practices (ISP98; ICC Publication No. 590); Uniform Rules for Bank-to-Bank Reimbursements (URR 525; ICC Publication No. 525); and Uniform Rules for Collections (URC 522; ICC Publication No. 522).
• Excellent written and verbal communication skills, strong attention to detail, and the ability to engage effectively with stakeholders at all levels.
• Strong organizational skills, a proactive approach, and the ability to manage multiple priorities and deliver under time constraints.
• A collaborative mindset, high motivation, and consistently professional conduct.

COMPENSATION

• The salary range for the position will be between $175,000 - $210,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance.