ABOUT THE JOB

The Inside Sales Specialist, Pediatric/GI (ISS‑Peds/GI) is responsible for daily management and selling to identified accounts within a specific geographic area. Priorities include maintaining current sales, increasing sales of current products, adding additional product platforms, and closing new business by selling the value of our products versus the competition. The role also manages and implements special call programs in collaboration with Regional Sales Managers, Community, Hospital, and Full‑Line Territory Managers, and National Account Managers. Primary detailing focuses on hospitals, pediatric GI, pediatric allergists, registered dietitians, and surrounding clinics while supporting local and regional efforts and projects.

KEY RESPONSIBILITIES

1. Sales Generation / Sales Support

• Generate sales and opportunities from customer lists, national/regional accounts, and project lists primarily over the phone.
• Drive sales to meet sales goals.
• Meet call requirements for identified/targeted accounts within the defined geography.
• Utilize clinical experience, selling skills, and product knowledge to probe, profile, answer questions, and close sales.
• Provide information to customers to support purchasing decisions.
• Execute sales calls and provide clinical support based on direction from the Regional Sales Manager.
• Conduct educational webinars with key customers under RSM direction and support.
• Assist and support local or regional trade shows and peer‑to‑peer programs.
• Handle all customer calls and follow‑ups in a timely manner.
• Provide samples and literature kits to appropriate prospective accounts.
• Conduct consultative selling and product promotion to key home health care/DMEs to develop strategic partnerships.

2. Business Planning

• Develop and regularly update a territory business plan.
• Participate in team meetings to report territory status and provide feedback.
• Provide analytical insight into territory data, issues, and opportunities using available resources.
• Provide strategic and clinical support to the region’s top quarterly business objectives.

3. Administration

• Utilize and maintain data in the sales force automation tool, updating the calendar for the territory.
• Enter documentation (pre/post‑call planning, call reports, call notes, calendar updates) daily and sync twice per day.
• Plan calls 1–2 weeks in advance to maximize selling efforts.
• Complete and submit expense reports in compliance with T&E policy.
• Complete administrative duties including scheduling calls, submitting sample requests, and responding to communications within 24 hours.
• Manage budgets including sample, expense, and in‑service dollars.

4. Miscellaneous Responsibilities

• Effectively communicate product information and benefits to healthcare professionals using accurate information and persuasive sales presentations.
• Attend and participate in corporate, national, and regional sales meetings.
• Report new product ideas, market trends, and competitive insights.
• Accurately report and support resolution of client issues, escalating as needed.

5. Training

• Successfully complete ongoing training and testing for all existing and new products and methodologies.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of core selling skills and strategies.
• Strong business acumen.
• Excellent listening skills and ability to seek input.
• Strong team player with ability to support organizational goals.
• Excellent cold calling and selling skills.
• Ability to deliver results, prioritize, and work with urgency.
• Ability to differentiate products clinically versus competitors.
• Ability to communicate clinical information effectively using abstracts, studies, and white papers.
• Strong relationship‑building skills with customers and internal partners.
• Ability to interpret market research, sales, volume, and consumption data.
• Ability to develop strategic business plans.
• Strong oral and written communication skills; effective presentation skills.
• Strong prioritization and organizational skills.
• Ability to manage a large territory through effective routing and planning.
• Sound judgment and entrepreneurial decision‑making.
• Ability to build external industry networks including key opinion leaders.
• Ability to navigate technology systems and business tools.
• Polished presentation style.
• Strong critical thinking and decision‑support skills.

COMPENSATION

• Salary Range: $78,000 – $91,000 USD per year.

The exact salary offered will depend on several factors, including the candidate’s relevant experience, geographic location, internal equity, and market conditions. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment.

ABOUT YOU

• Bachelor’s degree required.
• 2+ years of sales experience in pharmaceutical, nutrition, and/or medical equipment industries with at least one full fiscal cycle, OR 3+ years of nutrition and/or clinical experience.
• Proficient in Microsoft Office and CRM tools.
• Clinical nutrition experience preferred.
• Living in the same time zone as the territory preferred.

About us

Life at Danone

With approximately 5,000 employees and 13 production locations across the U.S., our vibrant culture and endless growth opportunities are just a couple of the reasons our employees call themselves “Proud Danoners.”

Our Brands

When you join us, you’ll work with some of the best-known food and beverage brands in the world, including Activia®, DanActive®, Danimals®, Dannon®, evian®, Follow Your Heart®, Happy Family® Organics, International Delight®, Light + Fit®, Nutricia®, Oikos®, Silk®, So Delicious® Dairy Free, STōK® Cold Brew Coffee®, Too Good & Co™, and YoCrunch®.

Our Purpose

We’re committed to making a positive impact on our world. Rooted in our mission to bring health through food to as many people as possible, we’re proud to be the world’s largest B Corp.

Our Benefits

Our commitment to making the world healthier starts with our employees.

• Physical Wellbeing: We pay for the majority of your medical benefits – which include medical, dental and vision – with our competitive 80%/20% cost-sharing model.
• Mental Wellbeing: Danoners receive fitness discounts, unlimited flexible time off and hybrid work schedules. We also have a range of programs that support mental health and substance abuse.
• Financial Support: We offer a performance-based bonus, a 401(k) plan, tuition reimbursement, employee discount programs and voluntary perks.
• Family Care: We offer caretaker benefits, 18 weeks of parental bonding, fertility, surrogacy, adoption benefits and pet insurance.

EQUAL OPPORTUNITY EMPLOYER

Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law click here.

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