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INTRODUCTION

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

JOB SUMMARY

The Specialist, Office Operations serves as a central hub for office operations and elevated administrative support for the Washington, DC office. This role requires a professional, polished, and approachable demeanor, as the Specialist regularly engages with senior leaders, vendors, and high-profile guests while ensuring seamless operations and executive support.

The Specialist plays a key role in providing hospitality to both visitors and colleagues, ensuring all interactions reflect Comcast NBCUniversal’s service standards. This role provides direct administrative support to multiple senior leaders, including calendar management, travel coordination, and correspondence. The Specialist also oversees meeting and event coordination, vendor management, and operational projects, while providing backup reception coverage as needed.

This is an in-office position, Monday through Friday, 8:30am to 5:30pm EST, with flexibility required to support occasional evening events.

CORE RESPONSIBILITIES

• Provide backup reception coverage during absences, breaks, or peak visitor flow; maintain a polished and professional presence.
• Ensure daily stocking of break rooms and supply closets.
• Escort guests and vendors from the lobby and oversee their on-site needs, ensuring a professional experience.
• Manage and coordinate meetings and events, including logistics, catering, and AV support.
• Oversee conference room scheduling, usage, and readiness.
• Coordinate visitor access and partner with HR/leadership to support onboarding of new hires.
• Partner with the Executive Support (IT) team to ensure office technology and AV systems function reliably.
• Provide direct administrative support to multiple senior leaders, including calendar management, scheduling, correspondence, and travel arrangements.
• Arrange domestic and international travel for supported senior leaders, including itineraries, accommodations, and logistics.
• Prepare reports, briefing materials, and presentations in support of executive needs.
• Review and submit invoices, expenses, and vendor files requiring advanced approval.
• Manage vendor relationships, contracts, and performance.
• Lead or support office-wide projects (e.g., events, renovations, refresh initiatives).
• Partner with the Office Operations Manager on escalated issues and operational initiatives.
• Ensure continuity of operations when the Coordinator is unavailable.

REQUIREMENTS / SKILLS

• Minimum of 5 years of experience in office coordination, administration, or operations, including direct support for senior executives.
• Highly organized, proactive, and able to manage competing priorities.
• Strong written and verbal communication skills, with a professional and approachable presence.
• Proficiency in Microsoft Office Suite and Outlook; familiarity with executive calendaring and scheduling tools.
• Advanced proficiency with expense reporting systems, research databases, and executive calendaring tools.
• Ability to collaborate across all organizational levels with discretion and professionalism.
• Must be able to lift 25–50 lbs. and assist with office setups.
• Consistent, punctual attendance; must be able to work the set in-office schedule.
• Flexibility required for occasional extended hours in support of evening events.

Education

• High School Diploma required.
• Associate or Bachelor’s Degree preferred.

EMPLOYEES AT ALL LEVELS ARE EXPECTED TO:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

DISCLAIMER:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

SKILLS

Hospitality Administration, Office Operations, Onsite Event Management

COMPENSATION

Primary Location Pay Range: $28.56 - $42.84

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

CERTIFICATIONS (if applicable)

RELEVANT WORK EXPERIENCE

0-2 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.