Agriculture H-2B Sponsorship Jobs in Wisconsin
Wisconsin's agriculture industry runs on seasonal labor, and many growers, nurseries, and food processors rely on H-2B visa sponsorship to fill roles that U.S. workers don't take in sufficient numbers. Operations across the Fox Valley, central Wisconsin, and the Door Peninsula hire H-2B workers for planting, harvesting, and packing work each season.
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Get Access To All JobsBusiness Customer Care Representative II
Work Hours: 8am - 4:30pm
Welcome to a better way, an authentic way. Welcome to Nature’s Way.
We believe that nature is the best way to holistic health, and it should be available to everyone.
When we help people live healthy lives, we build a happier, healthier world for everyone.
How we go about our work drives TRUST in who we are, what we do, and the products we produce.
Our customers trust:
- Our products to be the gold standard
- Our words to be true
- Our claims to be honest
- Our actions to have integrity
And we’ve been leading the way since 1969.
Be a part of helping people live healthy lives as our new Business Customer Care Representative II.
SUMMARY
The Customer Care II role is responsible for providing front-line support to our customers and managing relationships through various channels. All inquiries will be handled in a professional manner consistent with the Nature’s Way Mission. The Customer Care II role also serves as the Subject Matter Expert for key applications and processes. They are responsible for portions of onboarding, scheduling, and training of new hires as well as maintaining/creating any necessary training tools. The Customer Care II role will participate in process improvement tasks, including writing, presenting, and training on new and revised processes. This role will support the Business and Integrative Customer Care teams with various administrative duties such as auditing, reporting, scheduling, and other miscellaneous tasks/projects.
Responsibilities
- Demonstrate an advanced understanding of tools and technology used to perform daily tasks, including SAP order processing, SAP Cloud 4 Customer, and Contact Center software.
- Support the Business and Integrative Customer Care teams. This includes auditing, reporting, scheduling, and other miscellaneous tasks/projects.
- Provide new, refresher, and cross-training for teams as needed.
- Responsible for portions of onboarding, scheduling, and training of new hires as well as maintaining/creating any necessary training tools.
- Provide ongoing education for existing applications and tools as needed. Such as sharing tips and tricks, updates, new features, shortcuts, efficiencies, etc.
- Manage the SOP process, tools, and repositories. This includes revising and creating new SOPs.
- Serve as a Subject Matter Expert on the team for key applications and processes.
- Handle internal and external customer contacts through all company-supported channels, including phone, email, chat, fax, and website.
- Provide fast, courteous, and accurate transactional support to all assigned customer groups, including but not limited to order entry, account maintenance, delivery tracking, and returns processing.
- Maintain pricing, discounting, and promotion knowledge across all Nature’s Way channels to service all customers accurately and efficiently.
- Effectively manage and uphold company policies, including the NW Standard Terms and Conditions, Authorized Reseller policy, and MAP.
- Review orders for compliance with key factors such as pricing, item numbers, and special requests. Identify price discrepancies and work with the customer and Sales to resolve.
- Develop and maintain strong customer relationships. Ensure follow-through and follow-up.
- Build and maintain strong relationships with the Sales team by providing guidance and system support, which includes car stock entry and knowledge of current promotions.
- Relay vitamin and supplement product information to customers while adhering to required legal and regulatory instructions and limitations as defined in training.
- Support Specialty Retail customers, consumers, and practitioners by providing product details, available promotions, assistance with orders, and other miscellaneous transactions.
- Ensure a deep understanding of products and applications across all of Nature's Way channels.
- Anticipate and identify issues and proactively work to solve them.
- Accountable for meeting key metrics in areas such as service levels and phone etiquette.
- Ensure world-class customer care through ongoing high-quality, professional contact via phone, email, chat, fax, or direct mail as needed.
- Support Customer Care overflow interactions as needed.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Intermediate level knowledge and use of Microsoft Word, Outlook, and Excel.
- Excellent organization and communication skills.
- Ability to balance multiple priorities and meet deadlines in a fast-paced environment.
- Ability to prioritize, problem-solve, and think critically in a dynamic environment.
EDUCATION and/or EXPERIENCE
- High school diploma or general education degree (GED). Associate degree or bachelor’s Degree preferred.
- A minimum of three years’ customer care, clerical office work and/or sales experience is required.
- SAP or other ERP software experience preferred.
OTHER SKILLS AND ABILITIES
- Ability to work independently and with a team and make decisions quickly and logically.
- Must possess a willingness and ability to learn.
- Must possess the ability to deal with others efficiently, professionally, and diplomatically.
- Must be detail-oriented.
All benefits are effective on day 1 of employment.
Medical Option to select either a PPO plan or one of 2 high – deductible medical plans that includes a company contribution to your personal health savings bank account.
Dental Delta Dental PPO & an option to select an enhanced dental plan.
Vision Routine preventative coverage under medical plan and an option to elect additional voluntary coverage.
Time Off All employees receive 11 holidays off per year, as well as paid time off that starts at a minimum of two weeks per year.
401K Plan Company match of up to 4% as long as employees contribute a minimum of 6% to the account. An additional profit-sharing contribution is also made to employee accounts if the company meets its annual targets.
You’ll also enjoy a variety of other benefits that support your long-term health and wellness:
- Company provided short-term & long-term disability
- Life and AD&D insurance
- Flexible spending accounts
- Voluntary critical illness & accident coverage
- New parent phase-in program & paternity leave
- Educational assistance reimbursement
- Product discounts & a wellness program
Start Helping People live Healthy lives today!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Business Customer Care Representative II
Work Hours: 8am - 4:30pm
Welcome to a better way, an authentic way. Welcome to Nature’s Way.
We believe that nature is the best way to holistic health, and it should be available to everyone.
When we help people live healthy lives, we build a happier, healthier world for everyone.
How we go about our work drives TRUST in who we are, what we do, and the products we produce.
Our customers trust:
- Our products to be the gold standard
- Our words to be true
- Our claims to be honest
- Our actions to have integrity
And we’ve been leading the way since 1969.
Be a part of helping people live healthy lives as our new Business Customer Care Representative II.
SUMMARY
The Customer Care II role is responsible for providing front-line support to our customers and managing relationships through various channels. All inquiries will be handled in a professional manner consistent with the Nature’s Way Mission. The Customer Care II role also serves as the Subject Matter Expert for key applications and processes. They are responsible for portions of onboarding, scheduling, and training of new hires as well as maintaining/creating any necessary training tools. The Customer Care II role will participate in process improvement tasks, including writing, presenting, and training on new and revised processes. This role will support the Business and Integrative Customer Care teams with various administrative duties such as auditing, reporting, scheduling, and other miscellaneous tasks/projects.
Responsibilities
- Demonstrate an advanced understanding of tools and technology used to perform daily tasks, including SAP order processing, SAP Cloud 4 Customer, and Contact Center software.
- Support the Business and Integrative Customer Care teams. This includes auditing, reporting, scheduling, and other miscellaneous tasks/projects.
- Provide new, refresher, and cross-training for teams as needed.
- Responsible for portions of onboarding, scheduling, and training of new hires as well as maintaining/creating any necessary training tools.
- Provide ongoing education for existing applications and tools as needed. Such as sharing tips and tricks, updates, new features, shortcuts, efficiencies, etc.
- Manage the SOP process, tools, and repositories. This includes revising and creating new SOPs.
- Serve as a Subject Matter Expert on the team for key applications and processes.
- Handle internal and external customer contacts through all company-supported channels, including phone, email, chat, fax, and website.
- Provide fast, courteous, and accurate transactional support to all assigned customer groups, including but not limited to order entry, account maintenance, delivery tracking, and returns processing.
- Maintain pricing, discounting, and promotion knowledge across all Nature’s Way channels to service all customers accurately and efficiently.
- Effectively manage and uphold company policies, including the NW Standard Terms and Conditions, Authorized Reseller policy, and MAP.
- Review orders for compliance with key factors such as pricing, item numbers, and special requests. Identify price discrepancies and work with the customer and Sales to resolve.
- Develop and maintain strong customer relationships. Ensure follow-through and follow-up.
- Build and maintain strong relationships with the Sales team by providing guidance and system support, which includes car stock entry and knowledge of current promotions.
- Relay vitamin and supplement product information to customers while adhering to required legal and regulatory instructions and limitations as defined in training.
- Support Specialty Retail customers, consumers, and practitioners by providing product details, available promotions, assistance with orders, and other miscellaneous transactions.
- Ensure a deep understanding of products and applications across all of Nature's Way channels.
- Anticipate and identify issues and proactively work to solve them.
- Accountable for meeting key metrics in areas such as service levels and phone etiquette.
- Ensure world-class customer care through ongoing high-quality, professional contact via phone, email, chat, fax, or direct mail as needed.
- Support Customer Care overflow interactions as needed.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Intermediate level knowledge and use of Microsoft Word, Outlook, and Excel.
- Excellent organization and communication skills.
- Ability to balance multiple priorities and meet deadlines in a fast-paced environment.
- Ability to prioritize, problem-solve, and think critically in a dynamic environment.
EDUCATION and/or EXPERIENCE
- High school diploma or general education degree (GED). Associate degree or bachelor’s Degree preferred.
- A minimum of three years’ customer care, clerical office work and/or sales experience is required.
- SAP or other ERP software experience preferred.
OTHER SKILLS AND ABILITIES
- Ability to work independently and with a team and make decisions quickly and logically.
- Must possess a willingness and ability to learn.
- Must possess the ability to deal with others efficiently, professionally, and diplomatically.
- Must be detail-oriented.
All benefits are effective on day 1 of employment.
Medical Option to select either a PPO plan or one of 2 high – deductible medical plans that includes a company contribution to your personal health savings bank account.
Dental Delta Dental PPO & an option to select an enhanced dental plan.
Vision Routine preventative coverage under medical plan and an option to elect additional voluntary coverage.
Time Off All employees receive 11 holidays off per year, as well as paid time off that starts at a minimum of two weeks per year.
401K Plan Company match of up to 4% as long as employees contribute a minimum of 6% to the account. An additional profit-sharing contribution is also made to employee accounts if the company meets its annual targets.
You’ll also enjoy a variety of other benefits that support your long-term health and wellness:
- Company provided short-term & long-term disability
- Life and AD&D insurance
- Flexible spending accounts
- Voluntary critical illness & accident coverage
- New parent phase-in program & paternity leave
- Educational assistance reimbursement
- Product discounts & a wellness program
Start Helping People live Healthy lives today!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
H-2B Agriculture Job Roles in Wisconsin
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Search Agriculture Jobs in WisconsinAgriculture H-2B Sponsorship Jobs in Wisconsin: Frequently Asked Questions
Which agriculture companies in Wisconsin sponsor H-2B visas?
Wisconsin employers that have filed H-2B visa Labor Condition Applications include nurseries, vegetable and berry farms, Christmas tree operations, and food-processing facilities. Employers in counties like Waushara, Portage, and Door have historically appeared in DOL disclosure data for seasonal agricultural and farm-adjacent roles. The strongest signal of sponsorship history is an employer's past OFLC filings, which are publicly searchable.
Which cities in Wisconsin have the most agriculture H-2B sponsorship jobs?
Central Wisconsin communities including Wautoma, Plainfield, and Waupaca are active areas for seasonal farm and nursery H-2B hiring. The Door Peninsula sees H-2B activity tied to orchard and cherry harvest operations. In the Fox Valley region, food-processing employers near Oshkosh and Green Bay have also sponsored H-2B workers for non-harvest packing and processing roles that fall outside standard agricultural visa categories.
What types of agriculture roles typically qualify for H-2B sponsorship in Wisconsin?
Roles that qualify under H-2B in Wisconsin agriculture include nursery workers, sod farm laborers, Christmas tree harvesters, vegetable and fruit pickers, packing shed workers, and irrigation crew members. These positions must be temporary or seasonal, meaning the employer's need for the work is tied to a specific season rather than being a permanent ongoing requirement. Purely agricultural field labor may fall under H-2A visa instead.
How do I find agriculture H-2B sponsorship jobs in Wisconsin?
Migrate Mate lists verified H-2B sponsorship jobs in Wisconsin agriculture, filtered by employers with documented DOL filing history. You can search by role type and region to identify nurseries, farms, and processing operations that have sponsored H-2B workers in past seasons. Reviewing an employer's OFLC filing record before applying gives you a clearer picture of which companies have an established sponsorship process rather than one doing it for the first time.
Are there state-specific considerations for H-2B agriculture sponsorship in Wisconsin?
Wisconsin's short growing season concentrates H-2B demand into a narrow window, typically spring through early fall, which means petition timelines and start dates are tightly scheduled. Employers must file with DOL well in advance of the season start, and cap availability affects how many workers can be approved nationally each fiscal year. Workers in roles that meet USDA definitions of agricultural labor may instead qualify under H-2A, which has no annual cap and different wage requirements.
What is the prevailing wage for H-2B agriculture jobs in Wisconsin?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.