Business Development Manager Jobs in Arkansas

*Salary listed is base pay and does not include OTE*

We have an immediate opening for a Business Development Representative position within our Little Rock location. With our great working environment and staff, there is no doubt that there is opportunity for growth and development on both a professional and personal level.

Pinnacle IT is a progressive, 30+ year-old professional technology services company serving small and medium-sized businesses with a focus on professional services such as law firms, municipalities, and healthcare. We are headquartered in Little Rock, and our focus is to provide on-site and remote IT support along with a full complement of cybersecurity services. Our ability to execute and get the job done right the first time separates us from our competition.

The Business Development Representative is primarily responsible for driving new business growth by meeting quota targets, following structured prospecting and pipeline development activities, and adhering to standardized processes for communication, accountability, and professional conduct.

Primary Job Duties:

• Generate new business opportunities through prospecting, networking, and outbound sales activity.
• Manage and progress a sales pipeline to meet assigned quota and activity targets.
• Maintain accurate, up-to-date records of all activities and opportunities in the CRM.
• Conduct outbound and inbound sales calls using company-provided tools for tracking and accountability.
• Hand off new client onboardings to the Account Management team, ensuring all relevant account details are documented for a smooth handoff.
• Represent the company at industry events, peer group meetings, and networking functions.
• Collaborate with leadership and team members to support broader sales targets and process improvements.
• Travel as needed to support client meetings, on-site assessments, audits, and events, generally within the state and surrounding areas.
• Log time, expenses, and daily activities in accordance with company reporting standards.

Experience & Skills Required:

• High school diploma or equivalent required; Associate’s degree or coursework in Sales or Business is preferred.
• Minimum 2 years of experience with business-to-business sales.
• Proven success meeting sales objectives.
• Exceptional people, communication, and self-management skills.
• Should exhibit a friendly, outgoing demeanor and thrive in social interactions.
• Excellent prioritization and time management skills.
• Reliable, honest, and timely.
• Professional attitude and appearance.
• Track record of continual self-improvement.
• Manage leads using a CRM system.
• High level of skill with Microsoft Office Suite.

Physical Requirements:

This position may require the ability to perform the following essential functions with or without reasonable accommodation:

• Occasionally lift and move equipment weighing up to 50 pounds.
• Frequently bend, kneel, crouch, and work in confined spaces.
• Use of hands and fingers to handle cables, tools, and small components.
• Stand, walk, and move throughout client sites or office environments as needed.

Interpersonal and Communication Requirements:

• Communicate effectively with clients, team members, and supervisors in a courteous, professional, and respectful manner.
• Collaborate in a team environment, demonstrating active listening, empathy, and problem-solving in both verbal and written interactions.
• Maintain a professional demeanor and appearance in various workplace settings, including high-pressure or time-sensitive situations.
• Demonstrate flexibility and adaptability when working with peers, clients and vendors of diverse backgrounds, roles, and communication styles.
• Appropriately interpret and respond to verbal and nonverbal cues, ensuring productive dialogue and positive working relationships.

This position requires the ability to perform the following cognitive tasks with or without reasonable accommodation:

• Apply sound judgment and decision-making in routine and non-routine situations.
• Prioritize multiple tasks or projects while managing time effectively in a fast-paced environment.
• Analyze problems, troubleshoot issues, and develop logical solutions based on available information.
• Maintain attention to detail and accuracy while completing tasks, reports, or documentation.
• Retain and apply procedural or technical knowledge as it relates to the role’s responsibilities.
• Adapt to changes in priorities, procedures, and technologies; adjust quickly to change of assignments.
• Able to identify when escalation is necessary and take appropriate action to involve higher-level support or leadership.
• Demonstrates sound judgment in escalating complex or high-impact issues while maintaining clear communication with team members and stakeholders.
• Work independently or as part of a team, demonstrating initiative and reliability.

Other Expectations:

• Must be logged in to your workstation and ready to work by the beginning of your shift (e.g., 8:00 AM)
• Must possess and maintain a valid Arkansas driver’s license and present it upon request when performing job duties which require operating a vehicle
• Must have reliable transportation

This job description describes the general nature and level of work being performed. It is not meant to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties may change or be assigned as needed to meet business requirements.

Pinnacle IT is an Equal Opportunity Employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law.

We are committed to providing a work environment that supports individuals of all backgrounds and abilities. If you require reasonable accommodation during the application or interview process, or to perform the essential functions of this position, please let us know.

To apply, please email your resume to jobs@pinnacleit.com.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement

Experience:

• B2B sales: 1 year (Required)

Ability to Commute:

• Little Rock, AR 72211 (Required)

Ability to Relocate:

• Little Rock, AR 72211: Relocate before starting work (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person