Care Manager Jobs in Minnesota
Care manager jobs in Minnesota concentrate in health systems, managed care organizations, and integrated behavioral health networks, with demand at every level from entry-level case coordinators to senior utilization management specialists. The Twin Cities metro anchors the bulk of hiring, followed by Rochester and Duluth, where anchor employers like Mayo Clinic, M Health Fairview, and Blue Cross and Blue Shield of Minnesota maintain consistent care management teams. The most in-demand specialties are complex case management, behavioral health integration, and Medicare and Medicaid population health. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 52+ Care Manager jobs
PRIMARY DUTIES/KEY RESPONSIBILITIES
- Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
- Assist in administrative operations of the department including establishing work priorities, scheduling workforce, administering attendance policies, resolving problems, etc.
- Partners with managers from Manheim operating locations, Manheim Corporate and other Cox Auto teams to address any issues related to auction customer service.
- Represent the perspective of the client in development of auction, OVE.com, Simulcast and Manheim.com business practices, processes and policies.
- Collaborate with Client Services leadership to ensure optimum levels of service, as well as assist in development and implementation of CS/Cox Automotive projects.
- Analyzes current and past trends in key performance indicators, ensuring processes are in place to address and resolve.
- Monitors performance metrics, including for service delivery and for sales / potential sales, and defines and executes actions to close identified gaps.
- Ensure coaching and training methods are applied to all employees on a consistent basis in order to foster continuous improvement.
- Maintain communication with other departments and management team providing relevant information to coordinate activities of the department and ensure high quality of service to both internal and external clients.
- Participate in operational process development and implementation of projects. Will require knowledge of auction operations, problem solving skills, leadership skills, effective meeting skills, ability to work in groups, and the ability to provide constructive feedback.
- Lead a team of functional leaders and employees responsible for contact center operations performance.
- Maintain and develop assigned staff by ensuring they are recruited, selected, oriented, and trained, and by providing educational opportunities. Counsel and discipline employees as necessary. Plan, monitor and evaluate job performance, and conduct performance appraisals.
- Effectively lead the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
- Enforce all company policies and procedures related to employee and customer conduct.
Perform other duties as assigned. Required Experience & Specialized Knowledge and Skills
- BA/BS degree with 8+ years of relevant work experience with at least 3 years' experience in a management/leadership role; or equivalent combination of education and work-related experience "or "BA/BS degree in related field and 10 years related experience with at least 3 years' experience in a management or lead role; or equivalent combination of education and work-related experience.
- Extensive Contact center and/or client interfacing experience preferred. Strong customer service orientation.
- Excellent communication (written and verbal) and interpersonal skills required. Ability to foster productive and professional internal and external business relationships.
- Ability to performance manage and coach team.
- Effective management, customer service, and organizational skills required. Knowledge of contract and title regulations.
- Experiencing managing team responsible for achieving KPI results in the areas of quality, hold times, and voice of customer survey results.
- Experience managing client escalations to achieve satisfactory resolution. Strong computer and software knowledge essential. Knowledge of CRC-related systems required (Genesys, Salesforce).
- Ability to sit or stand for prolonged periods of time. Ability to perform repetitive tasks.
- Manual dexterity.
USD 101,500.00 - 169,100.00 per year
Compensation:
Compensation includes a base salary in the range of $101,500.00 - $169,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 08/29/2026
EOE, including disability/vets
PRIMARY DUTIES/KEY RESPONSIBILITIES
- Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
- Assist in administrative operations of the department including establishing work priorities, scheduling workforce, administering attendance policies, resolving problems, etc.
- Partners with managers from Manheim operating locations, Manheim Corporate and other Cox Auto teams to address any issues related to auction customer service.
- Represent the perspective of the client in development of auction, OVE.com, Simulcast and Manheim.com business practices, processes and policies.
- Collaborate with Client Services leadership to ensure optimum levels of service, as well as assist in development and implementation of CS/Cox Automotive projects.
- Analyzes current and past trends in key performance indicators, ensuring processes are in place to address and resolve.
- Monitors performance metrics, including for service delivery and for sales / potential sales, and defines and executes actions to close identified gaps.
- Ensure coaching and training methods are applied to all employees on a consistent basis in order to foster continuous improvement.
- Maintain communication with other departments and management team providing relevant information to coordinate activities of the department and ensure high quality of service to both internal and external clients.
- Participate in operational process development and implementation of projects. Will require knowledge of auction operations, problem solving skills, leadership skills, effective meeting skills, ability to work in groups, and the ability to provide constructive feedback.
- Lead a team of functional leaders and employees responsible for contact center operations performance.
- Maintain and develop assigned staff by ensuring they are recruited, selected, oriented, and trained, and by providing educational opportunities. Counsel and discipline employees as necessary. Plan, monitor and evaluate job performance, and conduct performance appraisals.
- Effectively lead the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
- Enforce all company policies and procedures related to employee and customer conduct.
Perform other duties as assigned. Required Experience & Specialized Knowledge and Skills
- BA/BS degree with 8+ years of relevant work experience with at least 3 years' experience in a management/leadership role; or equivalent combination of education and work-related experience "or "BA/BS degree in related field and 10 years related experience with at least 3 years' experience in a management or lead role; or equivalent combination of education and work-related experience.
- Extensive Contact center and/or client interfacing experience preferred. Strong customer service orientation.
- Excellent communication (written and verbal) and interpersonal skills required. Ability to foster productive and professional internal and external business relationships.
- Ability to performance manage and coach team.
- Effective management, customer service, and organizational skills required. Knowledge of contract and title regulations.
- Experiencing managing team responsible for achieving KPI results in the areas of quality, hold times, and voice of customer survey results.
- Experience managing client escalations to achieve satisfactory resolution. Strong computer and software knowledge essential. Knowledge of CRC-related systems required (Genesys, Salesforce).
- Ability to sit or stand for prolonged periods of time. Ability to perform repetitive tasks.
- Manual dexterity.
USD 101,500.00 - 169,100.00 per year
Compensation:
Compensation includes a base salary in the range of $101,500.00 - $169,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 08/29/2026
EOE, including disability/vets
See All 52 Care Manager Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find Care Manager JobsCare Manager Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Care Manager Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Insurance
- Healthcare & Medical Services
What Minnesota Employers Look For
The qualifications that appear most often in care manager jobs across Minnesota.
- Active Minnesota registered nurse license or licensed social worker credential required
- Bachelor's degree in nursing, social work, or a related health field
- Certified Case Manager credential or willingness to obtain within a defined timeline
- Two or more years of clinical or case management experience in a healthcare setting
- Proficiency with electronic health record systems such as Epic or Cerner
- Strong knowledge of Minnesota Medicaid, Medicare guidelines, and community health resources
Care Manager Jobs in Minnesota: Frequently Asked Questions
How do you become a care manager in Minnesota?
Most care manager roles in Minnesota require either a registered nurse license issued by the Minnesota Board of Nursing or a licensed social worker credential issued by the Minnesota Board of Social Work, depending on the employer and population served. A bachelor's degree in nursing, social work, or a closely related health field is the standard education baseline. Many employers also expect or require the Certified Case Manager credential from the Commission for Case Manager Certification, which candidates can pursue after meeting supervised practice hours.
Which companies hire care managers in Minnesota?
Minnesota care manager roles are posted by Walmart, HealthPartners, and Children's Minnesota and others right now, based on current listings on Migrate Mate as of August 2026. Minnesota's large integrated health systems and managed care payers generate particularly consistent demand year-round across the Twin Cities and regional medical centers.
Which Minnesota cities have the most care manager jobs?
Minneapolis, Duluth, and Saint Louis Park have the most care manager openings in Minnesota. The Twin Cities drive the largest share of postings given the concentration of major health plan headquarters, academic medical centers, and county-based human services agencies there, while Rochester's volume reflects Mayo Clinic's extensive care coordination programs and Duluth draws from Essentia Health and St. Luke's regional operations.
Are there remote care manager jobs in Minnesota?
Yes, but they're less common than in purely desk-based fields because care management often involves direct patient interaction, on-site assessments, and in-person care team collaboration. About 29% of care manager openings tied to Minnesota are remote or hybrid as of August 2026, which is meaningful but not the majority. Utilization review, telephonic case management, and population health analytics roles are the sub-areas most likely to offer fully remote arrangements.
How can I get hired as a care manager in Minnesota with little or no experience?
The most realistic entry path is moving from a direct clinical role, such as a staff nurse, medical social worker, or patient navigator, into a care coordinator or care transition specialist position, which large Minnesota employers like M Health Fairview and HealthPartners treat as a stepping stone to full case management. County human services departments across the metro and outstate regions also hire entry-level case aides and social services assistants without requiring prior case management experience. Completing a Minnesota Board of Social Work-recognized internship or obtaining a licensed social worker credential while still in school gives candidates a measurable edge in competitive applicant pools.
Where can I find and apply to care manager jobs in Minnesota?
You can find and apply to care manager jobs in Minnesota on Migrate Mate, which lists current Minnesota openings updated regularly. Search the available roles, identify the positions that match your credentials and preferred location, and apply directly to the ones that fit.
See All 52 Care Manager Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
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