Care Manager Jobs in South Carolina
Care Manager jobs in South Carolina are concentrated in Columbia, Charleston, and Greenville, where large health systems and managed care organizations drive consistent hiring across behavioral health, complex case management, and utilization review. Employers like Prisma Health, MUSC Health, and BlueCross BlueShield of South Carolina maintain steady demand for care managers at every level from entry-level coordinators to senior clinical case managers. Behavioral health integration and Medicaid managed care coordination are among the most active specialties in the state right now. See the openings below and apply to the ones that match your experience.
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Showing 5 of 49+ Care Manager jobs
PRIMARY DUTIES/KEY RESPONSIBILITIES
- Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
- Assist in administrative operations of the department including establishing work priorities, scheduling workforce, administering attendance policies, resolving problems, etc.
- Partners with managers from Manheim operating locations, Manheim Corporate and other Cox Auto teams to address any issues related to auction customer service.
- Represent the perspective of the client in development of auction, OVE.com, Simulcast and Manheim.com business practices, processes and policies.
- Collaborate with Client Services leadership to ensure optimum levels of service, as well as assist in development and implementation of CS/Cox Automotive projects.
- Analyzes current and past trends in key performance indicators, ensuring processes are in place to address and resolve.
- Monitors performance metrics, including for service delivery and for sales / potential sales, and defines and executes actions to close identified gaps.
- Ensure coaching and training methods are applied to all employees on a consistent basis in order to foster continuous improvement.
- Maintain communication with other departments and management team providing relevant information to coordinate activities of the department and ensure high quality of service to both internal and external clients.
- Participate in operational process development and implementation of projects. Will require knowledge of auction operations, problem solving skills, leadership skills, effective meeting skills, ability to work in groups, and the ability to provide constructive feedback.
- Lead a team of functional leaders and employees responsible for contact center operations performance.
- Maintain and develop assigned staff by ensuring they are recruited, selected, oriented, and trained, and by providing educational opportunities. Counsel and discipline employees as necessary. Plan, monitor and evaluate job performance, and conduct performance appraisals.
- Effectively lead the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
- Enforce all company policies and procedures related to employee and customer conduct.
Perform other duties as assigned. Required Experience & Specialized Knowledge and Skills
- BA/BS degree with 8+ years of relevant work experience with at least 3 years' experience in a management/leadership role; or equivalent combination of education and work-related experience "or "BA/BS degree in related field and 10 years related experience with at least 3 years' experience in a management or lead role; or equivalent combination of education and work-related experience.
- Extensive Contact center and/or client interfacing experience preferred. Strong customer service orientation.
- Excellent communication (written and verbal) and interpersonal skills required. Ability to foster productive and professional internal and external business relationships.
- Ability to performance manage and coach team.
- Effective management, customer service, and organizational skills required. Knowledge of contract and title regulations.
- Experiencing managing team responsible for achieving KPI results in the areas of quality, hold times, and voice of customer survey results.
- Experience managing client escalations to achieve satisfactory resolution. Strong computer and software knowledge essential. Knowledge of CRC-related systems required (Genesys, Salesforce).
- Ability to sit or stand for prolonged periods of time. Ability to perform repetitive tasks.
- Manual dexterity.
USD 101,500.00 - 169,100.00 per year
Compensation:
Compensation includes a base salary in the range of $101,500.00 - $169,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 08/29/2026
EOE, including disability/vets
PRIMARY DUTIES/KEY RESPONSIBILITIES
- Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
- Assist in administrative operations of the department including establishing work priorities, scheduling workforce, administering attendance policies, resolving problems, etc.
- Partners with managers from Manheim operating locations, Manheim Corporate and other Cox Auto teams to address any issues related to auction customer service.
- Represent the perspective of the client in development of auction, OVE.com, Simulcast and Manheim.com business practices, processes and policies.
- Collaborate with Client Services leadership to ensure optimum levels of service, as well as assist in development and implementation of CS/Cox Automotive projects.
- Analyzes current and past trends in key performance indicators, ensuring processes are in place to address and resolve.
- Monitors performance metrics, including for service delivery and for sales / potential sales, and defines and executes actions to close identified gaps.
- Ensure coaching and training methods are applied to all employees on a consistent basis in order to foster continuous improvement.
- Maintain communication with other departments and management team providing relevant information to coordinate activities of the department and ensure high quality of service to both internal and external clients.
- Participate in operational process development and implementation of projects. Will require knowledge of auction operations, problem solving skills, leadership skills, effective meeting skills, ability to work in groups, and the ability to provide constructive feedback.
- Lead a team of functional leaders and employees responsible for contact center operations performance.
- Maintain and develop assigned staff by ensuring they are recruited, selected, oriented, and trained, and by providing educational opportunities. Counsel and discipline employees as necessary. Plan, monitor and evaluate job performance, and conduct performance appraisals.
- Effectively lead the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
- Enforce all company policies and procedures related to employee and customer conduct.
Perform other duties as assigned. Required Experience & Specialized Knowledge and Skills
- BA/BS degree with 8+ years of relevant work experience with at least 3 years' experience in a management/leadership role; or equivalent combination of education and work-related experience "or "BA/BS degree in related field and 10 years related experience with at least 3 years' experience in a management or lead role; or equivalent combination of education and work-related experience.
- Extensive Contact center and/or client interfacing experience preferred. Strong customer service orientation.
- Excellent communication (written and verbal) and interpersonal skills required. Ability to foster productive and professional internal and external business relationships.
- Ability to performance manage and coach team.
- Effective management, customer service, and organizational skills required. Knowledge of contract and title regulations.
- Experiencing managing team responsible for achieving KPI results in the areas of quality, hold times, and voice of customer survey results.
- Experience managing client escalations to achieve satisfactory resolution. Strong computer and software knowledge essential. Knowledge of CRC-related systems required (Genesys, Salesforce).
- Ability to sit or stand for prolonged periods of time. Ability to perform repetitive tasks.
- Manual dexterity.
USD 101,500.00 - 169,100.00 per year
Compensation:
Compensation includes a base salary in the range of $101,500.00 - $169,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 08/29/2026
EOE, including disability/vets
See All 49 Care Manager Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
Find Care Manager JobsCare Manager Jobs by City in South Carolina
Where South Carolina roles are concentrated, by current openings.
Care Manager Job Market in South Carolina
A snapshot from current South Carolina openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Insurance
- Healthcare & Medical Services
What South Carolina Employers Look For
The qualifications that appear most often in care manager jobs across South Carolina.
- Active South Carolina RN license or LMSW recognized by the South Carolina Board of Nursing or Board of Social Work Examiners
- Bachelor's or master's degree in nursing, social work, or a related health field
- Certification as a Case Manager (CCM) from the Commission for Case Manager Certification preferred
- Two or more years of clinical or managed care experience in a healthcare setting
- Proficiency with electronic health records and care management documentation platforms
- Strong knowledge of Medicaid, Medicare, or managed care utilization review guidelines
Care Manager Jobs in South Carolina: Frequently Asked Questions
How do you become a care manager in South Carolina?
Most care manager roles in South Carolina require either an active RN license issued by the South Carolina Board of Nursing or a social work license from the South Carolina Board of Social Work Examiners, depending on the employer's clinical model. A bachelor's degree in nursing, social work, or a related health field is typically the minimum education. Earning the Certified Case Manager credential strengthens your candidacy considerably and is often required for senior or clinical care management positions.
Which companies hire care managers in South Carolina?
Employers hiring care managers in South Carolina right now include Prisma Health, Bon Secours, and PulteGroup, based on current listings on Migrate Mate as of August 2026. South Carolina's large health systems and managed care insurers drive the bulk of openings, particularly in the Midlands and Lowcountry regions.
Which South Carolina cities have the most care manager jobs?
Greenville, Charleston, and Columbia lead South Carolina for care manager openings. Columbia anchors demand as the state capital and home to Prisma Health and major Medicaid managed care offices, while Charleston's concentration of MUSC Health facilities and Greenville's rapidly expanding Prisma Health Upstate network account for strong hiring in those metros.
Are there remote care manager jobs in South Carolina?
Yes, but they're less common than in purely desk-based fields because care management often involves direct patient contact, care coordination calls, and facility visits. About 78% of care manager openings tied to South Carolina are remote or hybrid as of August 2026, reflecting growing telehealth integration. Utilization review and telephonic case management roles for managed care insurers tend to offer the most remote flexibility.
How can I get hired as a care manager in South Carolina with little or no experience?
The most realistic entry path is moving into a care coordinator or patient navigator role first, then transitioning once you have clinical exposure. Prisma Health and MUSC Health both run new graduate nurse residency programs that place candidates into care coordination tracks, and BlueCross BlueShield of South Carolina hires associate case managers from adjacent roles like utilization review coordinator or discharge planner. Pursuing your CCM or completing a case management certificate while working in a clinical support role signals readiness to hiring managers and accelerates the move.
Where can I find and apply to care manager jobs in South Carolina?
You can find and apply to care manager jobs in South Carolina on Migrate Mate, which lists current openings from employers across the state. Search by city or specialty to narrow the results to roles that match your background, then apply directly to the ones that fit.
See All 49 Care Manager Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
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