Client Service Associate Jobs in Virginia
Client Service Associate jobs in Virginia are in steady demand, concentrated in financial services, wealth management, and banking across Northern Virginia, Richmond, and Virginia Beach, with openings at every level from entry-level to senior associate. Firms like Capital One, Truist, and USAA maintain large Virginia footprints and post client service associate roles consistently throughout the year. The most sought-after specialties include investment account servicing, retail banking client support, and insurance client relations. Scan the live roles below and apply to whichever ones fit.
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If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
- Live and exemplify the Five Principles of Mars, Inc. within self and team.
- Actively recruit new clients by promoting hospital services and route the flow of clients and p ets to ensure superior client care and maximum productivity of the veterinary medical team.
- Maximize the number of p ets seen by the hospital team through through a productive and efficient ly run hospital to support the needs of our wellness plan clients.
- Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and p ets, ensuring that they are comfortable in the hospit al, and educating them about their p et's health.
- Educate clients about Optimum Wellness Plans, preventative care, p et health needs and hospital services Assist incoming clients by completing the required documentation, entering all p et information and hi story in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
- Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instr uctions, selling retail products and scheduling future appointments.
- Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
- Conduct administrative functions as necessary.
- Other job duties as assigned.
The pay range for this role is
The pay range listed reflects a general hiring range for the area , with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, w e prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out s ome of o ur “ M eow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered .
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break , recharge your wellbeing , and celebrate days of personal significance with paid time off and holidays. *
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection .
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources : When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable. *
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
See All 28 Client Service Associate Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Client Service Associate JobsClient Service Associate Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Client Service Associate Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Construction & Real Estate
- Investment & Asset Management
- Consulting & Professional Services
What Virginia Employers Look For
The qualifications that appear most often in client service associate jobs across Virginia.
- Bachelor's degree in finance, business, or a related field preferred by most Virginia employers
- One to three years of client-facing experience in financial services or banking
- Proficiency with CRM platforms such as Salesforce or similar client management software
- Strong written and verbal communication skills for client correspondence and issue resolution
- Series 7 or Series 63 license preferred for roles at Virginia investment and brokerage firms
- Ability to manage multiple client accounts and meet service deadlines in a fast-paced environment
Client Service Associate Jobs in Virginia: Frequently Asked Questions
How do you become a client service associate in Virginia?
Most Virginia employers require a bachelor's degree in business, finance, or a related field to start as a client service associate. Roles at brokerage or investment firms often expect candidates to obtain FINRA licenses such as the Series 7 or Series 63 shortly after hire, with the firm sponsoring the exams. Banking-focused roles typically prioritize prior client-facing or teller experience over formal licensure, making them a common entry point.
Which companies hire client service associates in Virginia?
Virginia client service associate roles are posted by Davenport & Company, Banfield Pet Hospital, and Kennedy/Jenks Consultants and others right now, based on current listings on Migrate Mate as of August 2026. Virginia's dense concentration of financial institutions, government contractors, and insurance carriers in Northern Virginia and Richmond makes it one of the more active mid-Atlantic markets for this role.
Which Virginia cities have the most client service associate jobs?
Fairfax, Richmond, and Norfolk have the most client service associate openings in Virginia right now. Northern Virginia's proximity to Washington, D.C. drives demand from financial services firms and defense-adjacent contractors, while Richmond's status as a regional banking hub anchors hiring there, and Virginia Beach draws openings from USAA's large regional operations and the military-connected financial services community along the coast.
Are there remote client service associate jobs in Virginia?
Yes, and they're more common than in many fields. About 63% of client service associate openings tied to Virginia are remote or hybrid as of August 2026, reflecting how much of the work centers on phone and digital client communication rather than in-person service. Roles focused on account management, investment account servicing, and insurance client support are the most likely to offer remote or hybrid arrangements.
How can I get hired as a client service associate in Virginia with little or no experience?
The most realistic entry path is through a retail banking or customer service role at a Virginia-based institution, where you build the client communication and account management skills employers look for. Capital One and Truist both run associate and new-hire development programs in Virginia that place candidates without prior financial services experience. Completing a FINRA-recognized prep course for the Series 63 before applying signals initiative and gives you an edge over other entry-level candidates.
Where can I find and apply to client service associate jobs in Virginia?
You can find and apply to client service associate jobs in Virginia on Migrate Mate, which lists current Virginia openings from employers across the state. Search the available roles, find the ones that match your background and preferred location, and apply directly to the employers that fit.
See All 28 Client Service Associate Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Client Service Associate Jobs