Client Service Associate Jobs in Virginia
Client Service Associate jobs in Virginia are in steady demand, concentrated in financial services, wealth management, and banking across Northern Virginia, Richmond, and Virginia Beach, with openings at every level from entry-level to senior associate. Firms like Capital One, Truist, and USAA maintain large Virginia footprints and post client service associate roles consistently throughout the year. The most sought-after specialties include investment account servicing, retail banking client support, and insurance client relations. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 34+ Client Service Associate jobs
Location: Culpeper, VA
Pay: $17.50 per hour
Employment Type: Full-Time
Schedule: Closing shift, typically Tuesday–Saturday. Weekend flexibility as needed. Closed on major holidays.
Preferred Start Date: December 1, 2026
About the Role
Alpha Pet Resort, part of the Kindred Pet Services family, is seeking a friendly, dependable, and detail-oriented Client Service Specialist to join our team!
As a Client Service Specialist, you'll be one of the first faces our clients see and an important part of creating a welcoming, organized, and positive experience for pets and their families.
We're looking for someone who enjoys working with people and animals, communicates effectively, and can confidently manage a busy front desk while providing exceptional customer service.
What You'll Do
- Greet clients and their pets with a friendly, professional attitude.
- Assist with pet check-ins, check-outs, reservations, and scheduling.
- Answer incoming phone calls, respond to client inquiries, and provide information about resort services.
- Process payments and maintain accurate client and pet records.
- Communicate important information to grooming, boarding, daycare, and management teams.
- Assist with daily closing procedures, including organizing the front desk and preparing for the following business day.
- Maintain a clean, welcoming, and organized reception area.
- Address client questions and concerns professionally, escalating issues to management when appropriate.
- Support daily resort operations and help create a safe, positive experience for every pet and client.
What We're Looking For
- Excellent customer service and communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and remain professional in a busy environment.
- Dependability, punctuality, and a positive attitude.
- Comfort working around dogs and cats of various sizes and temperaments.
- Basic computer proficiency and willingness to learn reservation and payment systems.
- Previous receptionist, customer service, or pet care experience preferred.
- Availability to work closing shifts, including Saturdays and additional weekend coverage as needed.
Why Join Alpha Pet Resort?
At Alpha Pet Resort, we're passionate about providing exceptional care for pets and outstanding service to the families who trust us.
As part of the Kindred Pet Services family, we're committed to maintaining the personalized care and local relationships that make Alpha special while creating a supportive environment where team members can grow and succeed.
If you're passionate about animals, enjoy helping people, and take pride in providing excellent service, we'd love to meet you!
Apply today to join the Alpha Pet Resort team!
Pay: $17.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Does the schedule listed match your availability?
Experience:
- Customer service: 1 year (Required)
- Pet care: 1 year (Preferred)
Ability to Commute:
- Culpeper, VA 22701 (Required)
Work Location: In person
Location: Culpeper, VA
Pay: $17.50 per hour
Employment Type: Full-Time
Schedule: Closing shift, typically Tuesday–Saturday. Weekend flexibility as needed. Closed on major holidays.
Preferred Start Date: December 1, 2026
About the Role
Alpha Pet Resort, part of the Kindred Pet Services family, is seeking a friendly, dependable, and detail-oriented Client Service Specialist to join our team!
As a Client Service Specialist, you'll be one of the first faces our clients see and an important part of creating a welcoming, organized, and positive experience for pets and their families.
We're looking for someone who enjoys working with people and animals, communicates effectively, and can confidently manage a busy front desk while providing exceptional customer service.
What You'll Do
- Greet clients and their pets with a friendly, professional attitude.
- Assist with pet check-ins, check-outs, reservations, and scheduling.
- Answer incoming phone calls, respond to client inquiries, and provide information about resort services.
- Process payments and maintain accurate client and pet records.
- Communicate important information to grooming, boarding, daycare, and management teams.
- Assist with daily closing procedures, including organizing the front desk and preparing for the following business day.
- Maintain a clean, welcoming, and organized reception area.
- Address client questions and concerns professionally, escalating issues to management when appropriate.
- Support daily resort operations and help create a safe, positive experience for every pet and client.
What We're Looking For
- Excellent customer service and communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and remain professional in a busy environment.
- Dependability, punctuality, and a positive attitude.
- Comfort working around dogs and cats of various sizes and temperaments.
- Basic computer proficiency and willingness to learn reservation and payment systems.
- Previous receptionist, customer service, or pet care experience preferred.
- Availability to work closing shifts, including Saturdays and additional weekend coverage as needed.
Why Join Alpha Pet Resort?
At Alpha Pet Resort, we're passionate about providing exceptional care for pets and outstanding service to the families who trust us.
As part of the Kindred Pet Services family, we're committed to maintaining the personalized care and local relationships that make Alpha special while creating a supportive environment where team members can grow and succeed.
If you're passionate about animals, enjoy helping people, and take pride in providing excellent service, we'd love to meet you!
Apply today to join the Alpha Pet Resort team!
Pay: $17.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Does the schedule listed match your availability?
Experience:
- Customer service: 1 year (Required)
- Pet care: 1 year (Preferred)
Ability to Commute:
- Culpeper, VA 22701 (Required)
Work Location: In person
See All 34 Client Service Associate Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Client Service Associate JobsClient Service Associate Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Client Service Associate Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Construction & Real Estate
- Consulting & Professional Services
What Virginia Employers Look For
The qualifications that appear most often in client service associate jobs across Virginia.
- Bachelor's degree in finance, business, or a related field preferred by most Virginia employers
- One to three years of client-facing experience in financial services or banking
- Proficiency with CRM platforms such as Salesforce or similar client management software
- Strong written and verbal communication skills for client correspondence and issue resolution
- Series 7 or Series 63 license preferred for roles at Virginia investment and brokerage firms
- Ability to manage multiple client accounts and meet service deadlines in a fast-paced environment
Client Service Associate Jobs in Virginia: Frequently Asked Questions
How do you become a client service associate in Virginia?
Most Virginia employers require a bachelor's degree in business, finance, or a related field to start as a client service associate. Roles at brokerage or investment firms often expect candidates to obtain FINRA licenses such as the Series 7 or Series 63 shortly after hire, with the firm sponsoring the exams. Banking-focused roles typically prioritize prior client-facing or teller experience over formal licensure, making them a common entry point.
Which companies hire client service associates in Virginia?
Virginia client service associate roles are posted by Banfield Pet Hospital, Kennedy/Jenks Consultants, and Truist and others right now, based on current listings on Migrate Mate as of November 2026. Virginia's dense concentration of financial institutions, government contractors, and insurance carriers in Northern Virginia and Richmond makes it one of the more active mid-Atlantic markets for this role.
Which Virginia cities have the most client service associate jobs?
Richmond, Virginia Beach, and Fairfax have the most client service associate openings in Virginia right now. Northern Virginia's proximity to Washington, D.C. drives demand from financial services firms and defense-adjacent contractors, while Richmond's status as a regional banking hub anchors hiring there, and Virginia Beach draws openings from USAA's large regional operations and the military-connected financial services community along the coast.
Are there remote client service associate jobs in Virginia?
Yes, and they're more common than in many fields. About 56% of client service associate openings tied to Virginia are remote or hybrid as of November 2026, reflecting how much of the work centers on phone and digital client communication rather than in-person service. Roles focused on account management, investment account servicing, and insurance client support are the most likely to offer remote or hybrid arrangements.
How can I get hired as a client service associate in Virginia with little or no experience?
The most realistic entry path is through a retail banking or customer service role at a Virginia-based institution, where you build the client communication and account management skills employers look for. Capital One and Truist both run associate and new-hire development programs in Virginia that place candidates without prior financial services experience. Completing a FINRA-recognized prep course for the Series 63 before applying signals initiative and gives you an edge over other entry-level candidates.
Where can I find and apply to client service associate jobs in Virginia?
You can find and apply to client service associate jobs in Virginia on Migrate Mate, which lists current Virginia openings from employers across the state. Search the available roles, find the ones that match your background and preferred location, and apply directly to the employers that fit.
See All 34 Client Service Associate Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Client Service Associate Jobs