Client Service Manager Jobs in Illinois
Client Service Manager jobs in Illinois are open across Chicago, Rolling Meadows, and Schaumburg and other Illinois metros, with employers like Gallagher, Paylocity, and Baker Tilly Canada hiring at every experience level. Find a role that fits below and apply directly.
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INTRODUCTION
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
We are seeking a remote Client Service Manager to join our growing team in our small business division who can deliver exceptional customer service! Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement, and will demonstrate the value Gallagher can provide.
HOW YOU'LL MAKE AN IMPACT
- Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner.
- Secure existing business and drive the sale of additional services and lines of coverage.
- Nurture relationships with your buyer in the client organization as well as with day-to-day client representatives.
- Guide your team members in addressing a client’s risk management needs through consultative conversations.
- Mentor Client Service team members through continuous learning, transparent feedback, and strong talent development.
- Conduct periodic audits to ensure compliance standards and service levels are met.
- Maintain accurate client and policy data and documents within the Gallagher system.
- Use Gallagher's technology to improve productivity and quality.
- Effectively manage multiple competing priorities.
SKILLS FOR SUCCESS:
- Develop professional relationships with internal and external partners
- Utilize your resilient and adaptable mentality in the face of shifting priorities
- Eagerness to collaborate with all Gallagher teams and employees!
BASIC QUALIFICATIONS
- Bachelor's degree with minimum 1+ years client service and/or claims management experience OR High School degree/GED with a minimum of 3+ years client service and/or claims management experience
- Property and Casualty Insurance License
- Proficiency in Microsoft Office
COMPENSATION AND BENEFITS
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
OTHER BENEFITS INCLUDE:
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
- And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
WE VALUE INCLUSION AND DIVERSITY
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
See All 40 Client Service Manager Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Client Service Manager JobsClient Service Manager Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Client Service Manager Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
- Gallagher14

- Paylocity8

- Baker Tilly Canada1

- Burns & McDonnell1

- CNA Insurance1

Top Industries Hiring
- Insurance13
- Accounting & Auditing11
- Consulting & Professional Services4
- Investment & Asset Management3
- Banking & Financial Services2
What Illinois Employers Look For
The qualifications that appear most often in client service manager jobs across Illinois.
- 3 or more years of account management or client-facing relationship experience
- Proven ability to manage multiple client accounts simultaneously under competing deadlines
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Strong written and verbal communication skills for executive-level client interactions
- Bachelor's degree in business, communications, or a related field
- Experience coordinating cross-functional teams to resolve client issues or deliver projects
Client Service Manager Jobs in Illinois: Frequently Asked Questions
How many client service manager jobs are there in Illinois?
There are 40+ client service manager openings in Illinois on Migrate Mate as of June 2026, with the most roles in Chicago, Rolling Meadows, and Schaumburg. New positions post regularly as employers across Illinois hire.
Which Illinois cities have the most client service manager jobs?
Chicago, Rolling Meadows, and Schaumburg have the most client service manager openings in Illinois right now, with additional roles spread across smaller metros statewide.
Which companies hire client service managers in Illinois?
Employers hiring client service managers in Illinois include Gallagher, Paylocity, and Baker Tilly Canada, based on current listings on Migrate Mate as of June 2026.
Are there remote client service manager jobs in Illinois?
Yes. About 30% of client service manager openings tied to Illinois are remote or hybrid as of June 2026. The rest are on-site roles based in Illinois metros.
How do I apply for client service manager jobs in Illinois?
You can apply to client service manager jobs in Illinois directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Illinois location, then apply to each one that fits.
See All 40 Client Service Manager Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Client Service Manager Jobs