Commercial Specialist Jobs in Florida
Commercial Specialist jobs in Florida are among the most active in the Southeast, with steady demand concentrated in aerospace and defense contracting, healthcare systems, and real estate development across Miami, Tampa, and Orlando. Large employers with an established Florida presence that consistently hire commercial specialists include Lockheed Martin, Lennar, and AdventHealth. The most sought-after specialties in Florida postings are contract administration, commercial real estate negotiation, and government procurement. Scan the live roles below and apply to whichever ones fit.
Find Commercial Specialist JobsOverview
Showing 5 of 43+ Commercial Specialist jobs
For remote positions, employees can sit in one of the following states: Ohio & Florida. Please only apply if you are able to live and work full-time in one of the states listed above; your application will not be considered or reviewed if you live outside of these states. State locations and specifics are subject to change as our hiring requirements shift.
The Technical Support Specialist- Commercial provides industry-leading first-level customer support through a thorough understanding of the WOW! Business Voice & Data Products suite for our SMB and Enterprise customers in a 24/7 support organization.
Let us tell you about the perks!
Be part of a company whose core values include respect, integrity, spirit of service, and accountability!
Salary: This position pays $17.75/hr + depending on experience.
We are currently offering a restricted stock grant!
Medical, dental, and vision insurance, and 401k with a company match
Paid time off, paid holidays, and tuition reimbursement.
Significant discounts on broadband packages for employees residing in our service areas.
What you'll be doing:
Essential duties and responsibilities include but are not limited to those listed below:
Provide first-level support via inbound calls for WOW! Business Voice & Data products (POTS, EMTA, VoIP, Hosted VoIP, PRI, T1, SIP, HSD, Email, and CATV) including diagnosis, troubleshooting, and problem escalation.
Successfully interact among WOW! Business customers, vendors, technicians, and WOW! personnel to resolve customer-impacting issues and events.
Respond in a timely manner to trouble tickets, chat requests, and incoming calls as they are presented within the workflow queue, and work directly with customers to gather and document all necessary information to effectively analyze and troubleshoot service-impacting issues.
Adhere to the Ticket Management policies and procedures as needed.
Must be able to quickly recognize and diagnose telephony features, VoIP services, and customer premise equipment.
Must be able to quickly recognize and diagnose customer or carrier issues and take correct steps toward problem resolution.
Document all technical issues/solutions in the company ticketing or billing systems.
All other duties as assigned.
What YOU need is:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily . The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High school diploma or equivalent
Experience/Skills Needed:
1 year experience in the telecommunications field or previous experience providing technical support in a call center environment or equivalent
Industry-recognized certifications such as CCENT, Network +, SIP School, or equivalent telecommunications training to include IPv4/IPv6, VoIP, and SIP are plus.
Knowledge of the suite of Internet protocols, including TCP/IP, DNS, DHCP, and networks and LANs to include IP Network Sub-Networking a plus.
Previous knowledge of RF Signals and HFC networks is a plus.
Familiar with various Networking Tools and Monitoring Applications a plus
Have an understanding of local, long-distance, and toll-free telephony
Must be detail-oriented and well organized.
Strong analytical and troubleshooting skills.
Excellent communication skills including active listening skills, the ability to communicate effectively over the telephone, and ability to communicate technical information to a non-technical audience
Ability to multi-task and function effectively and consistently in a fast-paced environment
Flexibility in scheduling which may require evening, overnight, and weekend hours.
Computer Skills:
Experience with word processing and spreadsheet software, Internet software, and email.
Ability to learn billing software systems and access online support/tools.
Experience in Google Suites, Microsoft Office, or MAC is a plus.
Physical Demands/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to talk and hear
Required to use hands to type, handle objects and paperwork
Required to use close vision and be able to focus
Wondering if you should apply?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WOW! we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but don’t check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
For remote positions, employees can sit in one of the following states: Ohio & Florida. Please only apply if you are able to live and work full-time in one of the states listed above; your application will not be considered or reviewed if you live outside of these states. State locations and specifics are subject to change as our hiring requirements shift.
The Technical Support Specialist- Commercial provides industry-leading first-level customer support through a thorough understanding of the WOW! Business Voice & Data Products suite for our SMB and Enterprise customers in a 24/7 support organization.
Let us tell you about the perks!
Be part of a company whose core values include respect, integrity, spirit of service, and accountability!
Salary: This position pays $17.75/hr + depending on experience.
We are currently offering a restricted stock grant!
Medical, dental, and vision insurance, and 401k with a company match
Paid time off, paid holidays, and tuition reimbursement.
Significant discounts on broadband packages for employees residing in our service areas.
What you'll be doing:
Essential duties and responsibilities include but are not limited to those listed below:
Provide first-level support via inbound calls for WOW! Business Voice & Data products (POTS, EMTA, VoIP, Hosted VoIP, PRI, T1, SIP, HSD, Email, and CATV) including diagnosis, troubleshooting, and problem escalation.
Successfully interact among WOW! Business customers, vendors, technicians, and WOW! personnel to resolve customer-impacting issues and events.
Respond in a timely manner to trouble tickets, chat requests, and incoming calls as they are presented within the workflow queue, and work directly with customers to gather and document all necessary information to effectively analyze and troubleshoot service-impacting issues.
Adhere to the Ticket Management policies and procedures as needed.
Must be able to quickly recognize and diagnose telephony features, VoIP services, and customer premise equipment.
Must be able to quickly recognize and diagnose customer or carrier issues and take correct steps toward problem resolution.
Document all technical issues/solutions in the company ticketing or billing systems.
All other duties as assigned.
What YOU need is:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily . The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High school diploma or equivalent
Experience/Skills Needed:
1 year experience in the telecommunications field or previous experience providing technical support in a call center environment or equivalent
Industry-recognized certifications such as CCENT, Network +, SIP School, or equivalent telecommunications training to include IPv4/IPv6, VoIP, and SIP are plus.
Knowledge of the suite of Internet protocols, including TCP/IP, DNS, DHCP, and networks and LANs to include IP Network Sub-Networking a plus.
Previous knowledge of RF Signals and HFC networks is a plus.
Familiar with various Networking Tools and Monitoring Applications a plus
Have an understanding of local, long-distance, and toll-free telephony
Must be detail-oriented and well organized.
Strong analytical and troubleshooting skills.
Excellent communication skills including active listening skills, the ability to communicate effectively over the telephone, and ability to communicate technical information to a non-technical audience
Ability to multi-task and function effectively and consistently in a fast-paced environment
Flexibility in scheduling which may require evening, overnight, and weekend hours.
Computer Skills:
Experience with word processing and spreadsheet software, Internet software, and email.
Ability to learn billing software systems and access online support/tools.
Experience in Google Suites, Microsoft Office, or MAC is a plus.
Physical Demands/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to talk and hear
Required to use hands to type, handle objects and paperwork
Required to use close vision and be able to focus
Wondering if you should apply?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WOW! we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but don’t check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
See All 43 Commercial Specialist Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find Commercial Specialist JobsCommercial Specialist Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Commercial Specialist Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
What Florida Employers Look For
The qualifications that appear most often in commercial specialist jobs across Florida.
- Active Florida Real Estate license or equivalent state-recognized commercial credential preferred
- Bachelor's degree in business, finance, real estate, or a related field required
- Demonstrated experience in contract negotiation, procurement, or commercial account management
- Proficiency with CRM platforms and commercial reporting or analytics tools
- Strong knowledge of Florida commercial regulations and local market conditions
- Excellent written and verbal communication skills for client and vendor-facing work
Commercial Specialist Jobs in Florida: Frequently Asked Questions
How do you become a commercial specialist in Florida?
The path depends on the specialty, but most Florida employers expect a bachelor's degree in business, finance, real estate, or a closely related field combined with relevant work experience. Commercial real estate specialists must hold an active Florida Real Estate Sales Associate or Broker license issued by the Florida Department of Business and Professional Regulation. For procurement and contract-focused roles, industry certifications such as the Certified Professional Contracts Manager are valued by Florida government contractors and large private employers.
Which companies hire commercial specialists in Florida?
Companies currently hiring commercial specialists in Florida include AutoZone, Advance Auto Parts, and SPS PoolCare, per current listings on Migrate Mate as of September 2026. Florida's mix of aerospace and defense contractors, large healthcare systems, and major residential and commercial developers creates consistent demand for the role.
Which Florida cities have the most commercial specialist jobs?
Tampa, Miami, and Orlando lead Florida for commercial specialist openings. Miami's concentration of corporate headquarters, international trade firms, and commercial real estate activity drives volume there, while Tampa's defense contracting base and Orlando's healthcare and hospitality development anchor strong demand in those metros.
Are there remote commercial specialist jobs in Florida?
Yes, though they are less common than for purely desk-based roles because commercial specialist work often involves site visits, contract negotiations, and client meetings that require a physical presence. About 42% of commercial specialist openings tied to Florida are remote or hybrid as of September 2026, with the remote share concentrated in contract administration and commercial analytics positions rather than field-based or real estate roles.
How can I get hired as a commercial specialist in Florida with little or no experience?
The most realistic entry path is through a commercial coordinator or contracts administrator role, which large Florida employers in defense and healthcare use as structured stepping stones. Lockheed Martin's Florida operations and major healthcare systems like AdventHealth regularly post entry-level procurement and contracts roles open to recent graduates. Holding a Florida Real Estate Sales Associate license or completing a business degree with a real estate or supply chain concentration gives candidates a concrete edge when competing against others without direct commercial specialist experience.
Where can I find and apply to commercial specialist jobs in Florida?
You can find and apply to commercial specialist jobs in Florida on Migrate Mate, which lists current Florida openings updated regularly. Search the available roles, find the ones that match your background and location, and apply directly to each listing that fits.
See All 43 Commercial Specialist Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find Commercial Specialist Jobs