Manager, Product Management Jobs at First Horizon Bank with Visa Sponsorship
Manager, Product Management jobs at First Horizon Bank sit at the intersection of regional banking strategy and digital product delivery. The bank has an established track record of sponsoring work visas for this function, making it a realistic target if you're building a product career in U.S. financial services.
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Get Access To All JobsLocation: On site at location listed in job posting.
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
SUMMARY
This position is responsible for receiving inbound Treasury Management calls and assisting clients with the use of all TM services while seamlessly creating a high level of client satisfaction. This includes effectively managing client issues identified in the production environment and ensuring all technical support needs are addressed in a timely fashion. Specialist must be able to communicate with clients in a clear, professional and articulate manner. Specialist must be committed to timely resolution of simple and complex problems by using good judgment and applying integrative thinking skills. Specialists must be well educated on the features and functionality of TM services. Specialists are responsible for supporting Treasury Management Sales and Product team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Take incoming calls to fulfill servicing requests and provide technical assistance.
- Build rapport and deepen client relationships by resolving issues on the first call.
- Maintain an advanced knowledge of Treasury Management tools and services from both an end-user and technical perspective.
- Present needs-based product recommendations to deepen the banking relationship.
- Stay abreast of all changes, developments and enhancements for all systems and products.
- Ensure all audit and security policies and procedures are followed in accordance with Bank policies and Federal regulations.
- Navigate effectively and efficiently through multiple systems.
- Possess and demonstrate a high level of professionalism.
- Communicate in a clear, concise and professional manner.
- Provide client focused solutions while being compliant with bank Policies and Procedures.
- Partner with other departments within the organization to fulfill client requests.
- Work closely with Treasury Management Sales, Product and Implementation groups.
- Track client issues to identify product and process improvements or clients at risk due to frequent problems.
- Provide client training and support on the use of TM Products.
- Other duties and projects as assigned.
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Bachelor's degree (BA/BS) from four-year college or university and three to four years related experience and/or training; equivalent combination of education and experience may be substituted for four-year degree. Excellent written and verbal communication skills, including telephone skills; strong interpersonal skills with managing technical issues. Knowledge of commercial banking products, including Treasury Management products and services. Strong commitment to client satisfaction.
CERTIFICATES, LICENSES, REGISTRATIONS
CTP, CCM or AAP preferred.
About us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.
Benefit Highlights
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Location: On site at location listed in job posting.
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
SUMMARY
This position is responsible for receiving inbound Treasury Management calls and assisting clients with the use of all TM services while seamlessly creating a high level of client satisfaction. This includes effectively managing client issues identified in the production environment and ensuring all technical support needs are addressed in a timely fashion. Specialist must be able to communicate with clients in a clear, professional and articulate manner. Specialist must be committed to timely resolution of simple and complex problems by using good judgment and applying integrative thinking skills. Specialists must be well educated on the features and functionality of TM services. Specialists are responsible for supporting Treasury Management Sales and Product team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Take incoming calls to fulfill servicing requests and provide technical assistance.
- Build rapport and deepen client relationships by resolving issues on the first call.
- Maintain an advanced knowledge of Treasury Management tools and services from both an end-user and technical perspective.
- Present needs-based product recommendations to deepen the banking relationship.
- Stay abreast of all changes, developments and enhancements for all systems and products.
- Ensure all audit and security policies and procedures are followed in accordance with Bank policies and Federal regulations.
- Navigate effectively and efficiently through multiple systems.
- Possess and demonstrate a high level of professionalism.
- Communicate in a clear, concise and professional manner.
- Provide client focused solutions while being compliant with bank Policies and Procedures.
- Partner with other departments within the organization to fulfill client requests.
- Work closely with Treasury Management Sales, Product and Implementation groups.
- Track client issues to identify product and process improvements or clients at risk due to frequent problems.
- Provide client training and support on the use of TM Products.
- Other duties and projects as assigned.
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Bachelor's degree (BA/BS) from four-year college or university and three to four years related experience and/or training; equivalent combination of education and experience may be substituted for four-year degree. Excellent written and verbal communication skills, including telephone skills; strong interpersonal skills with managing technical issues. Knowledge of commercial banking products, including Treasury Management products and services. Strong commitment to client satisfaction.
CERTIFICATES, LICENSES, REGISTRATIONS
CTP, CCM or AAP preferred.
About us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.
Benefit Highlights
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
See all Manager, Product Management Jobs at First Horizon Bank
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Manager, Product Management Jobs at First Horizon Bank.
Get Access To All JobsTips for Finding Manager, Product Management Jobs at First Horizon Bank
Align your portfolio to banking product domains
First Horizon hires product managers to own digital banking, payments, and lending platforms. Frame your experience around financial product lifecycles, regulatory constraints, or core banking systems before you apply. Generic product credentials won't stand out.
Confirm your visa category with the recruiter early
First Horizon sponsors multiple visa types for this role. Ask the recruiter directly which categories their immigration counsel handles in-house, so you know whether your H-1B, TN, or OPT situation fits their standard process before you invest time in interviews.
Prepare your credentials for a specialty occupation argument
USCIS requires H-1B petitions to establish that the Manager, Product Management role qualifies as a specialty occupation. Gather transcripts and job descriptions that connect your degree field directly to product management in financial services, not just management broadly.
Time your OPT application to cover the interview window
If you're on F-1 status, file your OPT EAD with USCIS up to 90 days before your program end date. First Horizon's hiring timelines for manager-level roles often run eight to twelve weeks, so starting OPT too late can create a gap before your start date.
Search First Horizon roles directly on Migrate Mate
Filter by Manager, Product Management at First Horizon Bank on Migrate Mate to see active visa-sponsoring openings without sifting through employers who don't sponsor. Apply through postings that confirm sponsorship eligibility so your effort isn't wasted.
Understand the PERM timeline if you want permanent residence
If long-term U.S. residency is your goal, ask during the offer negotiation whether First Horizon initiates PERM-based Green Card sponsorship for this role. EB-2 and EB-3 labor certification filings with DOL typically begin after one year of employment.
Frequently Asked Questions
Does First Horizon Bank sponsor H-1B visas for Manager, Product Managements?
Yes, First Horizon Bank sponsors H-1B visas for Manager, Product Management roles. The bank works with immigration counsel to file petitions with USCIS, covering both the initial H-1B cap-subject filing and extensions. Sponsorship is most common for candidates who already hold relevant financial services product experience and a qualifying bachelor's degree or higher.
Which visa types does First Horizon Bank commonly use for Manager, Product Management roles?
First Horizon sponsors H-1B and TN visas for active employment, along with F-1 OPT and CPT for students transitioning into full-time roles. The bank also supports J-1 visa status in some cases. For candidates pursuing permanent residence, First Horizon has a track record of initiating EB-2 and EB-3 Green Card sponsorship after the candidate is established in the role.
What qualifications does First Horizon Bank expect for Manager, Product Management positions?
First Horizon typically expects a bachelor's degree in a business, technology, or quantitative field, combined with several years of product management experience in financial services or a closely related industry. Familiarity with digital banking platforms, payments infrastructure, or lending products strengthens your profile considerably. MBA or equivalent graduate credentials are viewed favorably for manager-level roles.
How do I apply for Manager, Product Management jobs at First Horizon Bank?
You can find active Manager, Product Management openings at First Horizon Bank by searching on Migrate Mate, which filters specifically for visa-sponsoring employers. Apply through the listed posting and flag your visa status early in the recruiter screening. First Horizon's hiring process for manager-level roles typically includes a recruiter screen, hiring manager interviews, and a panel review, running roughly eight to twelve weeks.
How do I plan my timeline if I need sponsorship for a First Horizon Bank product manager role?
If you're on F-1 OPT, confirm your EAD expiration date before accepting an offer, since H-1B cap-subject filings take effect October 1 and USCIS begins accepting petitions in April. If a cap gap exists between your OPT expiration and the H-1B start date, discuss the cap-gap rule with First Horizon's immigration counsel. TN visa holders face a simpler timeline since TN status can be obtained at the port of entry.