Customer Engineer Jobs at Fortinet with Visa Sponsorship
Customer Engineer jobs at Fortinet sit at the intersection of enterprise networking and cybersecurity, requiring deep technical fluency and strong client-facing skills. Fortinet has a consistent track record of sponsoring international talent for this function across multiple visa categories.
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Get Access To All JobsINTRODUCTION
We are looking for a Inside Systems Engineer to work closely with our SLED sales teams. The Systems Engineer's main mission is to support the sales organization in all technical matters related to pre-sales, opportunity management, and customer success.
As a Systems Engineer, you will enable sales engagements into a set of new and existing accounts. You will play a pivotal role to discover and assess IT business goals and challenges. You will develop solutions based on those requirements using the Fortinet product and service portfolio. You will provide compelling and accurate presentations of those solutions to the customers or Fortinet partners.
Responsibilities
- Assess customer project requirements
- Align client needs with appropriate Fortinet solutions
- Partner with internal peers to pursue sales opportunities
- Supply Networking/Security guidance in the pre-sale's engagements
- Cross team collaboration
- Continuous self-improvement and learning to keep technical leadership of applicable technologies (data center, SDN (Software Defined Networking), public cloud, security, networking, etc.)
- Ensure ongoing customer success, support, and growth
REQUIREMENTS
- 1-year relevant pre/post-sales experience and bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or related field subject
OR
- 3 years’ experience in a related field
A strong proficiency in:
- Cybersecurity fundamentals, including common cybersecurity issues, threats, attacks, and vulnerabilities
- Principles of cyber threat management and incident response
- Networking fundamentals including the OSI model and specifics of common network protocols
- Critical thinking
- Professional communication and presentation
General knowledge of at least 2 of the following:
- Network Operations
- Breach Detection and Prevention
- Security Operations
- DevOps
- Wired and wireless Access
- Identity and Access Management
- Public and private cloud
- Web content and security acceleration
INTRODUCTION
We are looking for a Inside Systems Engineer to work closely with our SLED sales teams. The Systems Engineer's main mission is to support the sales organization in all technical matters related to pre-sales, opportunity management, and customer success.
As a Systems Engineer, you will enable sales engagements into a set of new and existing accounts. You will play a pivotal role to discover and assess IT business goals and challenges. You will develop solutions based on those requirements using the Fortinet product and service portfolio. You will provide compelling and accurate presentations of those solutions to the customers or Fortinet partners.
Responsibilities
- Assess customer project requirements
- Align client needs with appropriate Fortinet solutions
- Partner with internal peers to pursue sales opportunities
- Supply Networking/Security guidance in the pre-sale's engagements
- Cross team collaboration
- Continuous self-improvement and learning to keep technical leadership of applicable technologies (data center, SDN (Software Defined Networking), public cloud, security, networking, etc.)
- Ensure ongoing customer success, support, and growth
REQUIREMENTS
- 1-year relevant pre/post-sales experience and bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or related field subject
OR
- 3 years’ experience in a related field
A strong proficiency in:
- Cybersecurity fundamentals, including common cybersecurity issues, threats, attacks, and vulnerabilities
- Principles of cyber threat management and incident response
- Networking fundamentals including the OSI model and specifics of common network protocols
- Critical thinking
- Professional communication and presentation
General knowledge of at least 2 of the following:
- Network Operations
- Breach Detection and Prevention
- Security Operations
- DevOps
- Wired and wireless Access
- Identity and Access Management
- Public and private cloud
- Web content and security acceleration
See all 53+ Customer Engineer Jobs at Fortinet
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Engineer Jobs at Fortinet.
Get Access To All JobsTips for Finding Customer Engineer Jobs at Fortinet
Align your credentials to specialty occupation standards
Fortinet's Customer Engineer roles require a degree in computer science, network engineering, or a closely related field. Make sure your transcripts and any foreign credential evaluations reflect that alignment before you apply, since USCIS scrutinizes specialty occupation eligibility for this job title.
Target Fortinet's enterprise and MSSP-focused teams
Fortinet hires Customer Engineers across its enterprise accounts and managed security service provider channels. Roles tied to named accounts or partner enablement often carry more defined technical scopes, which strengthens the specialty occupation case the employer files with USCIS.
Confirm OPT STEM extension eligibility early
Cybersecurity and network engineering roles at technology companies qualify for the 24-month STEM OPT extension. Verify your program CIP code with your DSO before accepting an offer so Fortinet's HR team can begin E-Verify enrollment without delays.
Clarify which visa pathway fits your timeline
Fortinet sponsors H-1B, TN, and Green Card pathways for Customer Engineers. If your H-1B cap date is approaching, ask the recruiting team directly whether they support TN status for Canadian or Mexican nationals or will file for a cap-exempt position.
Front-load technical certifications before interviews
Fortinet values NSE certifications, particularly NSE 4 through NSE 7, when evaluating Customer Engineer candidates. Holding at least one before your interview round signals hands-on product knowledge and can reduce recruiter hesitation around sponsorship investment for less-established applicants.
Use Migrate Mate to surface open roles by visa type
Finding Customer Engineer openings that actively support visa sponsorship takes more than a basic job board search. Use Migrate Mate to filter Fortinet's current openings by the visa categories relevant to your situation and apply directly from a verified listing.
Frequently Asked Questions
Does Fortinet sponsor H-1B visas for Customer Engineers?
Yes, Fortinet sponsors H-1B visas for Customer Engineer roles. The position generally qualifies as a specialty occupation given its requirement for a degree in computer science, network engineering, or a related technical field. If you're subject to the H-1B cap lottery, factor in the April registration window and plan your offer timing with Fortinet's recruiting team accordingly.
How do I apply for Customer Engineer jobs at Fortinet?
You can browse and apply for Customer Engineer openings at Fortinet through Migrate Mate, which surfaces roles that are actively open to visa sponsorship. From there, applications go directly to Fortinet's recruiting team. Tailoring your application to highlight technical certifications like NSE credentials and enterprise customer-facing experience will strengthen your profile for this specific function.
Which visa types does Fortinet commonly use for Customer Engineer roles?
Fortinet sponsors H-1B and TN visas for Customer Engineers, along with F-1 OPT and CPT for students completing STEM-eligible programs. For longer-term immigration, Fortinet also supports EB-2 and EB-3 Green Card pathways through PERM labor certification. The right pathway depends on your nationality, current status, and where you are in the H-1B cap cycle.
What qualifications does Fortinet expect for Customer Engineer candidates needing sponsorship?
Fortinet typically expects a bachelor's degree in computer science, information technology, or network engineering, paired with hands-on experience in enterprise networking or cybersecurity. Familiarity with firewall architecture, SD-WAN, or SASE platforms is common in job descriptions. NSE certifications strengthen candidacy. Because sponsorship requires a well-defined specialty occupation, roles with a clear technical scope and degree requirement are the ones most likely to move forward.
How long does the visa sponsorship process take for a Fortinet Customer Engineer offer?
Timeline depends on the visa type. F-1 OPT can begin within weeks if your EAD is already approved. H-1B cap filings follow the April lottery, with employment starting October 1 at the earliest. TN status for Canadian nationals can be obtained at the border on the day of travel. For PERM-based Green Card filings, the DOL process alone typically takes 12 to 18 months before USCIS adjudication begins.