Customer Engineer Jobs at Fortinet with Visa Sponsorship
Fortinet's Customer Engineer roles sit at the intersection of enterprise networking and cybersecurity, requiring deep technical fluency and strong client-facing skills. Fortinet has a consistent track record of sponsoring international talent for this function across multiple visa categories.
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We are looking for a Sr. Systems Engineer to work closely with a Major Account Manager (MAM) selling into the Strategic Hyperscaler territory. The Sr. Systems Engineer's main mission will be to proactively engage within the assigned territory to win technical mindshare, develop and nurture deep and trusted relationships with technical stakeholders and influencers, and work closely with MAM to achieve stated sales targets.
Responsibilities:
- Proactively develop deep, trusted relationships with technical stakeholder groups.
- Proactively develop, maintain, and evangelize an account-specific technical point of view that aligns customer’s business or technical goals with Fortinet’s solutions.
- Proactively drive the pre-sales education and enablement of customer technical stakeholder groups through – Fast Tracks, Labs, Demos, Webinars, PoC’s
- Serve as primary technical expert in sales calls.
- Closely partner with assigned MAM to achieve sales targets.
- Engage in ongoing Fortinet technical training and certification.
Business Skills:
- 7+ years experience in technical/pre-sales support as a sales or systems engineer
- Pre-existing relationships within the Hyperscaler market
- Excellent presentation skills – confident with technical and executive audiences, able to translate highly complex technical concepts into business terms.
- Hunter mindset, highly driven and able to proactively engage with customers
- Understanding of Economics Data Transfer Costs, and Cloud Marketplaces
Technical Skills:
- 5 - 7 years experience in LAN/WAN/Internet services administration
- Networking GWLB, TGW, Route Tables
- Automation Terraform, Python, APIs
- Lambda, K8S, Serverless technologies
- Cloud Native Firewall, CNAPP, Application Security
- Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus.
- Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
- Experience with encryption and authentication technologies required
Education:
- Bachelor’s Degree or equivalent experience. Graduate Degree favorable
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $200,000 - $320,000 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
About us
Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.
We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at accommodations@fortinet.com.
Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.
Job Description
We are looking for a Sr. Systems Engineer to work closely with a Major Account Manager (MAM) selling into the Strategic Hyperscaler territory. The Sr. Systems Engineer's main mission will be to proactively engage within the assigned territory to win technical mindshare, develop and nurture deep and trusted relationships with technical stakeholders and influencers, and work closely with MAM to achieve stated sales targets.
Responsibilities:
- Proactively develop deep, trusted relationships with technical stakeholder groups.
- Proactively develop, maintain, and evangelize an account-specific technical point of view that aligns customer’s business or technical goals with Fortinet’s solutions.
- Proactively drive the pre-sales education and enablement of customer technical stakeholder groups through – Fast Tracks, Labs, Demos, Webinars, PoC’s
- Serve as primary technical expert in sales calls.
- Closely partner with assigned MAM to achieve sales targets.
- Engage in ongoing Fortinet technical training and certification.
Business Skills:
- 7+ years experience in technical/pre-sales support as a sales or systems engineer
- Pre-existing relationships within the Hyperscaler market
- Excellent presentation skills – confident with technical and executive audiences, able to translate highly complex technical concepts into business terms.
- Hunter mindset, highly driven and able to proactively engage with customers
- Understanding of Economics Data Transfer Costs, and Cloud Marketplaces
Technical Skills:
- 5 - 7 years experience in LAN/WAN/Internet services administration
- Networking GWLB, TGW, Route Tables
- Automation Terraform, Python, APIs
- Lambda, K8S, Serverless technologies
- Cloud Native Firewall, CNAPP, Application Security
- Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus.
- Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
- Experience with encryption and authentication technologies required
Education:
- Bachelor’s Degree or equivalent experience. Graduate Degree favorable
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $200,000 - $320,000 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
About us
Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.
We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at accommodations@fortinet.com.
Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.
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Get Access To All JobsTips for Finding Customer Engineer Jobs at Fortinet Jobs
Align your credentials to specialty occupation standards
Fortinet's Customer Engineer roles require a degree in computer science, network engineering, or a closely related field. Make sure your transcripts and any foreign credential evaluations reflect that alignment before you apply, since USCIS scrutinizes specialty occupation eligibility for this job title.
Target Fortinet's enterprise and MSSP-focused teams
Fortinet hires Customer Engineers across its enterprise accounts and managed security service provider channels. Roles tied to named accounts or partner enablement often carry more defined technical scopes, which strengthens the specialty occupation case the employer files with USCIS.
Confirm OPT STEM extension eligibility early
Cybersecurity and network engineering roles at technology companies qualify for the 24-month STEM OPT extension. Verify your program CIP code with your DSO before accepting an offer so Fortinet's HR team can begin E-Verify enrollment without delays.
Front-load technical certifications before interviews
Fortinet values NSE certifications, particularly NSE 4 through NSE 7, when evaluating Customer Engineer candidates. Holding at least one before your interview round signals hands-on product knowledge and can reduce recruiter hesitation around sponsorship investment for less-established applicants.
Use Migrate Mate to surface open roles by visa type
Finding Customer Engineer openings that actively support visa sponsorship takes more than a basic job board search. Use Migrate Mate to filter Fortinet's current openings by the visa categories relevant to your situation and apply directly from a verified listing.
Customer Engineer at Fortinet jobs are hiring across the US. Find yours.
Find Customer Engineer at Fortinet JobsFrequently Asked Questions
Does Fortinet sponsor H-1B visas for Customer Engineers?
Yes, Fortinet sponsors H-1B visas for Customer Engineer roles. The position generally qualifies as a specialty occupation given its requirement for a degree in computer science, network engineering, or a related technical field. If you're subject to the H-1B cap lottery, factor in the April registration window and plan your offer timing with Fortinet's recruiting team accordingly.
How do I apply for Customer Engineer jobs at Fortinet?
You can browse and apply for Customer Engineer openings at Fortinet through Migrate Mate, which surfaces roles that are actively open to visa sponsorship. From there, applications go directly to Fortinet's recruiting team. Tailoring your application to highlight technical certifications like NSE credentials and enterprise customer-facing experience will strengthen your profile for this specific function.
Which visa types does Fortinet commonly use for Customer Engineer roles?
Fortinet sponsors H-1B and TN visas for Customer Engineers, along with F-1 OPT and CPT for students completing STEM-eligible programs. For longer-term immigration, Fortinet also supports EB-2 and EB-3 Green Card pathways through PERM labor certification. The right pathway depends on your nationality, current status, and where you are in the H-1B cap cycle.
What qualifications does Fortinet expect for Customer Engineer candidates needing sponsorship?
Fortinet typically expects a bachelor's degree in computer science, information technology, or network engineering, paired with hands-on experience in enterprise networking or cybersecurity. Familiarity with firewall architecture, SD-WAN, or SASE platforms is common in job descriptions. NSE certifications strengthen candidacy. Because sponsorship requires a well-defined specialty occupation, roles with a clear technical scope and degree requirement are the ones most likely to move forward.
How long does the visa sponsorship process take for a Fortinet Customer Engineer offer?
Timeline depends on the visa type. F-1 OPT can begin within weeks if your EAD is already approved. H-1B cap filings follow the April lottery, with employment starting October 1 at the earliest. TN status for Canadian nationals can be obtained at the border on the day of travel. For PERM-based Green Card filings, the DOL process alone typically takes 12 to 18 months before USCIS adjudication begins.
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