Customer Engineer Jobs at Fortinet with Visa Sponsorship
Customer Engineer jobs at Fortinet sit at the intersection of enterprise networking and cybersecurity, requiring deep technical fluency and strong client-facing skills. Fortinet has a consistent track record of sponsoring international talent for this function across multiple visa categories.
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Get Access To All JobsINTRODUCTION
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Enterprise, Sales Engineer to be a part of enabling the success of our rapidly growing business.
ROLE AND RESPONSIBILITIES
As an Enterprise Sales Engineer, you will:
- Pre-sales: Assist in qualifying sales leads from a technical standpoint, understanding customer requirements, and providing relevant technical information
- Sales calls: Serve as the primary technical resource during sales calls, addressing customer inquiries, educating them about features, specifications, and functionality, as well as integration possibilities
- Demonstrate proficiency in networking applications and solutions, highlighting the value proposition of Fortinet products and services
- Post-sales: Act as the main technical contact for assigned accounts, actively engaging with the technical support team and engineering to promptly address and resolve customer's technical issues
- Provide post-sales training and ongoing assistance to customers, ensuring they can effectively utilize Fortinet solutions
- Travel throughout the territory to support the needs of the business
BASIC QUALIFICATIONS
Who We Are Looking for:
- 5 – 8 year’s experience in technical/pre-sales support as a sales or systems engineer
- 5 – 7 year’s experience in LAN/WAN/Internet services administration, showcasing a comprehensive understanding of networking technologies
- Strong knowledge of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES technologies and protocols
- Experienced sales professional with a deep understanding of the technology business sector
- Familiarity with encryption and authentication technologies
- Strong presentation skills, enabling effective communication with diverse audiences
WHY JOIN US
We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.
Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
INTRODUCTION
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Enterprise, Sales Engineer to be a part of enabling the success of our rapidly growing business.
ROLE AND RESPONSIBILITIES
As an Enterprise Sales Engineer, you will:
- Pre-sales: Assist in qualifying sales leads from a technical standpoint, understanding customer requirements, and providing relevant technical information
- Sales calls: Serve as the primary technical resource during sales calls, addressing customer inquiries, educating them about features, specifications, and functionality, as well as integration possibilities
- Demonstrate proficiency in networking applications and solutions, highlighting the value proposition of Fortinet products and services
- Post-sales: Act as the main technical contact for assigned accounts, actively engaging with the technical support team and engineering to promptly address and resolve customer's technical issues
- Provide post-sales training and ongoing assistance to customers, ensuring they can effectively utilize Fortinet solutions
- Travel throughout the territory to support the needs of the business
BASIC QUALIFICATIONS
Who We Are Looking for:
- 5 – 8 year’s experience in technical/pre-sales support as a sales or systems engineer
- 5 – 7 year’s experience in LAN/WAN/Internet services administration, showcasing a comprehensive understanding of networking technologies
- Strong knowledge of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES technologies and protocols
- Experienced sales professional with a deep understanding of the technology business sector
- Familiarity with encryption and authentication technologies
- Strong presentation skills, enabling effective communication with diverse audiences
WHY JOIN US
We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.
Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
See all 49+ Customer Engineer Jobs at Fortinet
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Get Access To All JobsTips for Finding Customer Engineer Jobs at Fortinet
Align your credentials to specialty occupation standards
Fortinet's Customer Engineer roles require a degree in computer science, network engineering, or a closely related field. Make sure your transcripts and any foreign credential evaluations reflect that alignment before you apply, since USCIS scrutinizes specialty occupation eligibility for this job title.
Target Fortinet's enterprise and MSSP-focused teams
Fortinet hires Customer Engineers across its enterprise accounts and managed security service provider channels. Roles tied to named accounts or partner enablement often carry more defined technical scopes, which strengthens the specialty occupation case the employer files with USCIS.
Confirm OPT STEM extension eligibility early
Cybersecurity and network engineering roles at technology companies qualify for the 24-month STEM OPT extension. Verify your program CIP code with your DSO before accepting an offer so Fortinet's HR team can begin E-Verify enrollment without delays.
Clarify which visa pathway fits your timeline
Fortinet sponsors H-1B, TN, and Green Card pathways for Customer Engineers. If your H-1B cap date is approaching, ask the recruiting team directly whether they support TN status for Canadian or Mexican nationals or will file for a cap-exempt position.
Front-load technical certifications before interviews
Fortinet values NSE certifications, particularly NSE 4 through NSE 7, when evaluating Customer Engineer candidates. Holding at least one before your interview round signals hands-on product knowledge and can reduce recruiter hesitation around sponsorship investment for less-established applicants.
Use Migrate Mate to surface open roles by visa type
Finding Customer Engineer openings that actively support visa sponsorship takes more than a basic job board search. Use Migrate Mate to filter Fortinet's current openings by the visa categories relevant to your situation and apply directly from a verified listing.
Frequently Asked Questions
Does Fortinet sponsor H-1B visas for Customer Engineers?
Yes, Fortinet sponsors H-1B visas for Customer Engineer roles. The position generally qualifies as a specialty occupation given its requirement for a degree in computer science, network engineering, or a related technical field. If you're subject to the H-1B cap lottery, factor in the April registration window and plan your offer timing with Fortinet's recruiting team accordingly.
How do I apply for Customer Engineer jobs at Fortinet?
You can browse and apply for Customer Engineer openings at Fortinet through Migrate Mate, which surfaces roles that are actively open to visa sponsorship. From there, applications go directly to Fortinet's recruiting team. Tailoring your application to highlight technical certifications like NSE credentials and enterprise customer-facing experience will strengthen your profile for this specific function.
Which visa types does Fortinet commonly use for Customer Engineer roles?
Fortinet sponsors H-1B and TN visas for Customer Engineers, along with F-1 OPT and CPT for students completing STEM-eligible programs. For longer-term immigration, Fortinet also supports EB-2 and EB-3 Green Card pathways through PERM labor certification. The right pathway depends on your nationality, current status, and where you are in the H-1B cap cycle.
What qualifications does Fortinet expect for Customer Engineer candidates needing sponsorship?
Fortinet typically expects a bachelor's degree in computer science, information technology, or network engineering, paired with hands-on experience in enterprise networking or cybersecurity. Familiarity with firewall architecture, SD-WAN, or SASE platforms is common in job descriptions. NSE certifications strengthen candidacy. Because sponsorship requires a well-defined specialty occupation, roles with a clear technical scope and degree requirement are the ones most likely to move forward.
How long does the visa sponsorship process take for a Fortinet Customer Engineer offer?
Timeline depends on the visa type. F-1 OPT can begin within weeks if your EAD is already approved. H-1B cap filings follow the April lottery, with employment starting October 1 at the earliest. TN status for Canadian nationals can be obtained at the border on the day of travel. For PERM-based Green Card filings, the DOL process alone typically takes 12 to 18 months before USCIS adjudication begins.