Engineering Technician Jobs at Klaviyo with Visa Sponsorship
Engineering Technician jobs at Klaviyo support the infrastructure behind its marketing automation platform, working across hardware, systems, and technical operations. The company has a consistent track record of sponsoring work visas for engineering functions, making it a viable target if you need H-1B visa or employment-based sponsorship.
Find Engineering Technician Jobs at KlaviyoOverview
Showing 5 of 12+ Engineering Technician Jobs at Klaviyo
See all Engineering Technician Jobs at Klaviyo
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Engineering Technician Jobs at Klaviyo.
Get Access To All JobsINTRODUCTION
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Senior Engineering Manager, Customer Agent
Are you looking for one of the most impactful AI-native leadership roles in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational AI system that enables brands to interact with their customers at a scale they have never achieved before.
Customer Agent is central to Klaviyo's vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of consumers. We are just beginning to unlock what is possible, and we are looking for an engineering leader who is eager to define that future.
We are seeking someone with deep experience building and scaling agentic systems and AI-enabled products. You will shape how Customer Agent evolves into a highly extensible and reliable platform. This includes setting technical direction in partnership with your team, developing and growing the team, driving foundational architectural decisions through the team, and keeping pace with rapid advances in the AI ecosystem. Although this is a leadership role, we value candidates with strong hands-on engineering experience who can engage deeply with complex technical problems.
In this role, you will own the team's mission, strategy, and roadmap. You will work closely with leaders across engineering, product, data science, and go-to-market functions to define requirements, set priorities, and measure success. You will guide system design, ensure platform reliability, and deliver features that significantly improve customer conversations and outcomes. You will also lead teams that apply machine learning models and LLM-based APIs to create adaptive and personalized conversational agents.
This position is ideal for a leader who wants to shape the next generation of conversational AI and redefine how brands and customers interact at global scale.
How You Will Make a Difference:
- Lead and manage a team of managers, leads, plus full-stack and AI engineers and directly manage some workstreams yourself.
- Collaborate on project planning, define achievements, identify dependencies, and ensure business goals are met.
- Actively participate in interviewing, hiring, and team leveling.
- Develop SMART goals and career development plans for direct reports.
- Develop and execute technical strategies aligned with Klaviyo's business goals, ensuring exceptional products and a reliable, user-friendly AI systems roadmap.
- Engage with internal and external stakeholders to understand needs, resolve blockers, manage expectations, and translate customer needs into valuable AI-driven roadmaps and solutions.
- Advise the team on modeling, system design, experimental design, and implementation decisions.
- Improve engineering-wide processes such as recruiting, performance development, communication, and agile development.
- Stay current with emerging AI trends and technologies, identifying and leveraging opportunities within Klaviyo's ecosystem.
Who You Are:
- 10+ years of experience in software engineering, with extensive work building AI-driven product features in a full-stack capacity and leading teams who have built scaled systems
- 5+ years of engineering management experience, including managing managers or multiple teams
- Exceptional communication skills, capable of collaborating with diverse stakeholders to translate business/product roadmaps into AI-driven technical roadmaps and solutions that add significant customer and business value.
- Motivated to grow the team through developing current members and attracting new talent to expand capabilities.
- Eager to engage with code, understand the product area, and provide applicable technical mentorship.
- In-depth understanding of common engineering architectures for highly scalable systems.
- Proven ability to lead and deliver complex, multi-quarter projects involving at least two teams.
- Comfortable conducting performance reviews and mentoring team members at all levels.
Bonus Points:
- We love recovering entrepreneurs. If you've ever run your own thing, you'll have company on our team.
LOCATION
Boston, MA - In-Office Role
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
INTRODUCTION
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Senior Engineering Manager, Customer Agent
Are you looking for one of the most impactful AI-native leadership roles in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational AI system that enables brands to interact with their customers at a scale they have never achieved before.
Customer Agent is central to Klaviyo's vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of consumers. We are just beginning to unlock what is possible, and we are looking for an engineering leader who is eager to define that future.
We are seeking someone with deep experience building and scaling agentic systems and AI-enabled products. You will shape how Customer Agent evolves into a highly extensible and reliable platform. This includes setting technical direction in partnership with your team, developing and growing the team, driving foundational architectural decisions through the team, and keeping pace with rapid advances in the AI ecosystem. Although this is a leadership role, we value candidates with strong hands-on engineering experience who can engage deeply with complex technical problems.
In this role, you will own the team's mission, strategy, and roadmap. You will work closely with leaders across engineering, product, data science, and go-to-market functions to define requirements, set priorities, and measure success. You will guide system design, ensure platform reliability, and deliver features that significantly improve customer conversations and outcomes. You will also lead teams that apply machine learning models and LLM-based APIs to create adaptive and personalized conversational agents.
This position is ideal for a leader who wants to shape the next generation of conversational AI and redefine how brands and customers interact at global scale.
How You Will Make a Difference:
- Lead and manage a team of managers, leads, plus full-stack and AI engineers and directly manage some workstreams yourself.
- Collaborate on project planning, define achievements, identify dependencies, and ensure business goals are met.
- Actively participate in interviewing, hiring, and team leveling.
- Develop SMART goals and career development plans for direct reports.
- Develop and execute technical strategies aligned with Klaviyo's business goals, ensuring exceptional products and a reliable, user-friendly AI systems roadmap.
- Engage with internal and external stakeholders to understand needs, resolve blockers, manage expectations, and translate customer needs into valuable AI-driven roadmaps and solutions.
- Advise the team on modeling, system design, experimental design, and implementation decisions.
- Improve engineering-wide processes such as recruiting, performance development, communication, and agile development.
- Stay current with emerging AI trends and technologies, identifying and leveraging opportunities within Klaviyo's ecosystem.
Who You Are:
- 10+ years of experience in software engineering, with extensive work building AI-driven product features in a full-stack capacity and leading teams who have built scaled systems
- 5+ years of engineering management experience, including managing managers or multiple teams
- Exceptional communication skills, capable of collaborating with diverse stakeholders to translate business/product roadmaps into AI-driven technical roadmaps and solutions that add significant customer and business value.
- Motivated to grow the team through developing current members and attracting new talent to expand capabilities.
- Eager to engage with code, understand the product area, and provide applicable technical mentorship.
- In-depth understanding of common engineering architectures for highly scalable systems.
- Proven ability to lead and deliver complex, multi-quarter projects involving at least two teams.
- Comfortable conducting performance reviews and mentoring team members at all levels.
Bonus Points:
- We love recovering entrepreneurs. If you've ever run your own thing, you'll have company on our team.
LOCATION
Boston, MA - In-Office Role
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
Tips for Finding Engineering Technician Jobs at Klaviyo
Align Your Credentials to Klaviyo's Stack
Klaviyo's engineering environment centers on cloud infrastructure and SaaS systems. Tailor your resume to highlight hands-on experience with network hardware, server maintenance, or data center operations so your application directly maps to what their technical teams need.
Target Roles Flagged for Visa Eligibility
Browse Engineering Technician openings on Migrate Mate to filter specifically for Klaviyo positions that are open to visa sponsorship, saving you from applying to roles where sponsorship isn't on the table.
Verify Your Degree Meets Specialty Occupation Standards
USCIS requires H-1B petitions to demonstrate the role qualifies as a specialty occupation. For Engineering Technician positions, confirm your bachelor's degree field directly supports the technical duties Klaviyo lists in the job description before applying.
Time Applications Around the H-1B Cap Window
H-1B cap registrations open in March for an October 1 start date. If you're targeting a Klaviyo Engineering Technician role, aim to have an offer in hand by February so your employer can register you before the window closes.
Understand How PERM Affects Your Long-Term Path
If Klaviyo sponsors you for an EB-2 or EB-3 Green Card, the DOL requires a PERM labor certification before filing your immigrant petition. This process can take over a year, so ask recruiters early whether the company initiates PERM for Engineering Technician roles.
Prepare Documentation for Technical Skill Verification
Klaviyo's technical hiring process often includes systems or hardware assessments. Gather certifications, past project records, or employer letters that substantiate your hands-on experience, since these also strengthen the underlying H-1B petition your employer files with USCIS.
Frequently Asked Questions
Does Klaviyo sponsor H-1B visas for Engineering Technicians?
Yes, Klaviyo sponsors H-1B visas for Engineering Technician roles. The company has an established pattern of filing H-1B petitions for technical positions that meet USCIS specialty occupation requirements. If you have a qualifying bachelor's degree in an engineering or technical field, Klaviyo's recruiting team is generally equipped to initiate the sponsorship process.
How do I apply for Engineering Technician jobs at Klaviyo?
You can find and apply for Engineering Technician openings at Klaviyo directly through Migrate Mate, which lists positions that are open to visa sponsorship. Filter by company and role type to identify active listings, then apply through the posting. Having your resume tailored to Klaviyo's technical infrastructure environment will strengthen your application before it reaches the recruiting team.
Which visa types does Klaviyo use for Engineering Technician roles?
Klaviyo sponsors both nonimmigrant and immigrant visa categories for Engineering Technicians. The H-1B is the most common path for initial work authorization. For longer-term permanent residence, Klaviyo has also supported EB-2 and EB-3 Green Card sponsorship, which requires the employer to complete a DOL PERM labor certification before the immigrant petition can be filed with USCIS.
What qualifications does Klaviyo expect for Engineering Technician positions?
Klaviyo's Engineering Technician roles typically require a bachelor's degree in electrical engineering, computer engineering, information technology, or a closely related field. Practical experience with server hardware, networking equipment, or data center operations is weighted heavily. For H-1B sponsorship, your degree field needs to align specifically with the duties in the job description to satisfy USCIS specialty occupation criteria.
How long does the visa sponsorship process take for a Klaviyo Engineering Technician role?
Timeline depends on the visa type. For H-1B, the cap registration opens in March and work authorization begins October 1, so you're looking at roughly six to eight months from registration to start date. PERM-based Green Card sponsorship through DOL adds at least 12 to 18 months before an immigrant petition can be filed, and priority date backlogs may extend that further depending on your country of birth.