Healthcare Jobs at Riverside Healthcare with Visa Sponsorship
Healthcare jobs at Riverside Healthcare span a broad range of roles, from clinical and nursing positions to allied health and administrative functions. The company has a track record of working through the H-1B visa process and employment-based immigrant visa pathways, making it a credible target for internationally trained healthcare professionals pursuing U.S. opportunities.
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Riverside Healthcare is seeking a dedicated and detail-oriented Patient Access Healthcare Associate II to join our team in Kankakee, Illinois. This role is essential for managing patient registration, insurance verification, and specimen processing within a fast-paced, patient-centered environment. The ideal candidate will have strong skills in customer service, registration, insurance compliance, and phlebotomy. They will demonstrate a mature, compassionate attitude and a professional demeanor while ensuring compliance with hospital policies and regulations while demonstrating flexibility with assignments within professional scope/duties/licensure.
ESSENTIAL DUTIES
- Patient Registration: Accurately collect, analyze, and record all required demographic, insurance/financial, and clinical data for scheduling, pre-registering, and registering patients from all payer classes. Ensure timely and accurate electronic entry of information into the system.
- Insurance and Compliance: Verify patient insurance coverage, including Medicare and Medicaid. Ensure compliance with payer requirements for medical necessity and precertification. Perform third-party eligibility and benefit verification to secure accurate payment.
- Customer Service: Provide exceptional customer service with a concierge-style approach. Interact compassionately with patients and their representatives, addressing their needs and explaining hospital revenue cycle expectations, payment options, and financial responsibilities.
- Specimen Processing and Phlebotomy: Perform phlebotomy, process drop-off specimens, and conduct routine EKG tracings as required. Verify specimen identification and labeling, ensuring specimens are delivered to the appropriate department within required time limits.
- Documentation and Record Management: Prepare and distribute required forms, documents, and reports. Maintain accurate patient records and ensure compliance with EMTALA, HIPAA, and other applicable regulations.
- Patient Flow and Coordination: Assist in managing patient flow for ambulatory care, pre-op testing, and clinics. Provide pre-test instructions, assist with documentation, and ensure proper preparation for tests/procedures.
- Problem Solving and Analysis: Analyze and resolve issues related to registration, insurance, and patient access. Use hospital resources to determine financial responsibilities and address any coverage concerns.
- Training and Support: Assist in the training of new personnel and support other healthcare staff as needed. Attend all advanced registration classes and mandatory department meetings.
NON-ESSENTIAL DUTIES
- Administrative Support: Sort and distribute mail and faxes. Conduct reminder calls for patient appointments and pre-register scheduled patients. Manage transportation of patients within the hospital as needed.
- Community and Specimen Collection: Assist with community health screenings, employee health physicals, and other departmental needs. Confirm specimen acceptability requirements and ensure accurate collection and delivery.
- General Assistance: Escort patients to exam rooms, take vital signs, and assist with procedures and diagnostic tests. Maintain logs of patients and procedures and perform other duties as requested.
PREFERRED EXPERIENCE:
- Experience in a healthcare setting with a focus on patient access, registration, or insurance verification.
- Proficiency in using electronic health record (EHR) systems and healthcare software. Strong customer service skills, attention to detail, and the ability to handle sensitive information with confidentiality. Computer literate with a typing speed of 35 WPM minimum. Spelling accuracy and the ability to perform general arithmetic are essential.
- Ability to work independently in a fast-paced environment, with a commitment to accuracy and problem-solving. Demonstrated professionalism and a compassionate, customer-focused attitude.
REQUIRED LICENSURE/EDUCATION:
- High school diploma or equivalent required.
- Certificate of completion from school for Phlebotomy course and practicum or 1 year of experience as a phlebotomist.
PREFERRED EDUCATION:
- Additional education or certification in medical terminology, healthcare administration, or a related field is preferred.
- Certifications in healthcare administration or patient access are a plus.
- Certified Phlebotomy Technician (CPT) preferred, but not required.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
OUR COMMITMENT TO YOU:
Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so your journey at and away from work is remarkable. Our Total Rewards package includes:
COMPENSATION
- Base compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift differential, on-call
- Opportunity for annual increases based on performance
BENEFITS - .5 to 1.0 FTE
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
BENEFITS - .001 to .49 FTE:
- Paid Leave Hours accrued as you work
EMPLOYEE HEALTH REQUIREMENTS
Exposure/Sensory Requirements:
Exposure to:
- Chemicals: None
- Video Display Terminals: Average
- Blood and Body Fluids: None
- TB or Airborne Pathogens: Low risk.
Sensory requirements (speech, vision, smell, hearing, touch):
- Speech: Required Needed for presentations/training, telephone communications, facilitate meetings
- Vision Needed to read memos and literature, computer entry
- Smell: Needed for electrical/fire safety
- Hearing: Needed for telephone communication, meetings, and listening to employee concerns
- Touch: Needed to write, computer entry, and filing
Activity/Lifting Requirements
Percentage of time during the normal workday the employee is required to:
- Sit: 78%
- Twist: 0%
- Stand: 5%
- Crawl: 0%
- Walk: 15%
- Kneel: 1%
- Lift: 1%
- Drive: 1%
- Squat: 0%
- Climb: 0%
- Bend: 0%
- Reach above shoulders: 0%
The weight required to be lifted each normal workday according to the continuum described below:
- Up to 10 lbs: Occasionally
- Up to 20 lbs: Occasionally
- Up to 35 lbs: Not Required
- Up to 50 lbs: Not Required
- Up to 75 lbs: Not Required
- Up to 100 lbs: Not Required
- Over 100 lbs: Not Required
Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.): Lifting brief case, notebook, computer, printed materials - transporting from one location/meeting to another
Maximum consecutive time (minutes) during the normal workday for each activity:
- Sit: 180
- Twist: 0
- Stand: 15
- Crawl: 0
- Walk: 10
- Kneel: 0
- Lift: 2
- Drive: 5
- Squat: 0
- Climb: 0
- Bend: 0
- Reach above shoulders: 1
- Repetitive use of hands (Frequency indicated): Simple grasp up to 10 lbs. Normal weight: 5-10 pounds frequent
- Pushing & pulling Normal weight: 50 pounds
- Fine Manipulation: Computer entry, phone, dialing, writing, using calculator
- Repetitive use of foot or feet in operating machine control: None
Environmental Factors & Special Hazards
Environmental Factors (Time Spent):
- Inside hours: 8
- Outside hours: 0
- Temperature: Normal Range
- Lighting: Average
- Noise levels: Average
- Humidity: Normal Range
- Special Hazards: NA
- Protective Clothing Required: None
PAY RANGE: USD $18.83 - USD $23.00 /Hr
Overview:
Riverside Healthcare is seeking a dedicated and detail-oriented Patient Access Healthcare Associate II to join our team in Kankakee, Illinois. This role is essential for managing patient registration, insurance verification, and specimen processing within a fast-paced, patient-centered environment. The ideal candidate will have strong skills in customer service, registration, insurance compliance, and phlebotomy. They will demonstrate a mature, compassionate attitude and a professional demeanor while ensuring compliance with hospital policies and regulations while demonstrating flexibility with assignments within professional scope/duties/licensure.
ESSENTIAL DUTIES
- Patient Registration: Accurately collect, analyze, and record all required demographic, insurance/financial, and clinical data for scheduling, pre-registering, and registering patients from all payer classes. Ensure timely and accurate electronic entry of information into the system.
- Insurance and Compliance: Verify patient insurance coverage, including Medicare and Medicaid. Ensure compliance with payer requirements for medical necessity and precertification. Perform third-party eligibility and benefit verification to secure accurate payment.
- Customer Service: Provide exceptional customer service with a concierge-style approach. Interact compassionately with patients and their representatives, addressing their needs and explaining hospital revenue cycle expectations, payment options, and financial responsibilities.
- Specimen Processing and Phlebotomy: Perform phlebotomy, process drop-off specimens, and conduct routine EKG tracings as required. Verify specimen identification and labeling, ensuring specimens are delivered to the appropriate department within required time limits.
- Documentation and Record Management: Prepare and distribute required forms, documents, and reports. Maintain accurate patient records and ensure compliance with EMTALA, HIPAA, and other applicable regulations.
- Patient Flow and Coordination: Assist in managing patient flow for ambulatory care, pre-op testing, and clinics. Provide pre-test instructions, assist with documentation, and ensure proper preparation for tests/procedures.
- Problem Solving and Analysis: Analyze and resolve issues related to registration, insurance, and patient access. Use hospital resources to determine financial responsibilities and address any coverage concerns.
- Training and Support: Assist in the training of new personnel and support other healthcare staff as needed. Attend all advanced registration classes and mandatory department meetings.
NON-ESSENTIAL DUTIES
- Administrative Support: Sort and distribute mail and faxes. Conduct reminder calls for patient appointments and pre-register scheduled patients. Manage transportation of patients within the hospital as needed.
- Community and Specimen Collection: Assist with community health screenings, employee health physicals, and other departmental needs. Confirm specimen acceptability requirements and ensure accurate collection and delivery.
- General Assistance: Escort patients to exam rooms, take vital signs, and assist with procedures and diagnostic tests. Maintain logs of patients and procedures and perform other duties as requested.
PREFERRED EXPERIENCE:
- Experience in a healthcare setting with a focus on patient access, registration, or insurance verification.
- Proficiency in using electronic health record (EHR) systems and healthcare software. Strong customer service skills, attention to detail, and the ability to handle sensitive information with confidentiality. Computer literate with a typing speed of 35 WPM minimum. Spelling accuracy and the ability to perform general arithmetic are essential.
- Ability to work independently in a fast-paced environment, with a commitment to accuracy and problem-solving. Demonstrated professionalism and a compassionate, customer-focused attitude.
REQUIRED LICENSURE/EDUCATION:
- High school diploma or equivalent required.
- Certificate of completion from school for Phlebotomy course and practicum or 1 year of experience as a phlebotomist.
PREFERRED EDUCATION:
- Additional education or certification in medical terminology, healthcare administration, or a related field is preferred.
- Certifications in healthcare administration or patient access are a plus.
- Certified Phlebotomy Technician (CPT) preferred, but not required.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
OUR COMMITMENT TO YOU:
Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so your journey at and away from work is remarkable. Our Total Rewards package includes:
COMPENSATION
- Base compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift differential, on-call
- Opportunity for annual increases based on performance
BENEFITS - .5 to 1.0 FTE
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
BENEFITS - .001 to .49 FTE:
- Paid Leave Hours accrued as you work
EMPLOYEE HEALTH REQUIREMENTS
Exposure/Sensory Requirements:
Exposure to:
- Chemicals: None
- Video Display Terminals: Average
- Blood and Body Fluids: None
- TB or Airborne Pathogens: Low risk.
Sensory requirements (speech, vision, smell, hearing, touch):
- Speech: Required Needed for presentations/training, telephone communications, facilitate meetings
- Vision Needed to read memos and literature, computer entry
- Smell: Needed for electrical/fire safety
- Hearing: Needed for telephone communication, meetings, and listening to employee concerns
- Touch: Needed to write, computer entry, and filing
Activity/Lifting Requirements
Percentage of time during the normal workday the employee is required to:
- Sit: 78%
- Twist: 0%
- Stand: 5%
- Crawl: 0%
- Walk: 15%
- Kneel: 1%
- Lift: 1%
- Drive: 1%
- Squat: 0%
- Climb: 0%
- Bend: 0%
- Reach above shoulders: 0%
The weight required to be lifted each normal workday according to the continuum described below:
- Up to 10 lbs: Occasionally
- Up to 20 lbs: Occasionally
- Up to 35 lbs: Not Required
- Up to 50 lbs: Not Required
- Up to 75 lbs: Not Required
- Up to 100 lbs: Not Required
- Over 100 lbs: Not Required
Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.): Lifting brief case, notebook, computer, printed materials - transporting from one location/meeting to another
Maximum consecutive time (minutes) during the normal workday for each activity:
- Sit: 180
- Twist: 0
- Stand: 15
- Crawl: 0
- Walk: 10
- Kneel: 0
- Lift: 2
- Drive: 5
- Squat: 0
- Climb: 0
- Bend: 0
- Reach above shoulders: 1
- Repetitive use of hands (Frequency indicated): Simple grasp up to 10 lbs. Normal weight: 5-10 pounds frequent
- Pushing & pulling Normal weight: 50 pounds
- Fine Manipulation: Computer entry, phone, dialing, writing, using calculator
- Repetitive use of foot or feet in operating machine control: None
Environmental Factors & Special Hazards
Environmental Factors (Time Spent):
- Inside hours: 8
- Outside hours: 0
- Temperature: Normal Range
- Lighting: Average
- Noise levels: Average
- Humidity: Normal Range
- Special Hazards: NA
- Protective Clothing Required: None
PAY RANGE: USD $18.83 - USD $23.00 /Hr
Tips for Finding Healthcare Jobs at Riverside Healthcare
Verify your credentials meet U.S. licensing standards
Healthcare roles in Illinois require state licensure, and Riverside Healthcare expects candidates to hold or be eligible for the relevant credential before an offer is extended. Start the evaluation process through your profession's national credentialing body well before you apply.
Target roles aligned with your visa category
Riverside Healthcare sponsors multiple visa types, including H-1B, TN, and employment-based Green Cards. Match the role's specialty and degree requirements to your visa category early, since a mismatch between your qualifications and the job description can stall USCIS adjudication.
Search open Healthcare roles on Migrate Mate
Riverside Healthcare posts actively across healthcare disciplines. Use Migrate Mate to filter open positions by role type and sponsorship eligibility so you're applying to listings where your visa pathway is already confirmed, not guessing from a general job board.
Ask HR about their PERM experience during screening
If you're targeting an EB-2 or EB-3 path, the PERM labor certification process adds significant timeline complexity. Asking the recruiter directly about their experience managing DOL-supervised recruitment requirements tells you whether the team is prepared to support a multi-year sponsorship commitment.
Factor cap-gap risk into your start date conversation
If you're transitioning from F-1 OPT, your work authorization depends on USCIS receiving an H-1B petition before your OPT expires. Align your offer timeline so there's enough lead time to file before the April 1 cap-subject window and avoid an employment gap.
Prepare a skills-forward resume for clinical screening
Riverside Healthcare's clinical hiring teams screen for specific competencies, certifications, and patient care experience relevant to the posting. Structure your resume around measurable clinical outcomes and certifications rather than job duties, since that framing performs better in applicant tracking systems used by large health systems.
Frequently Asked Questions
Does Riverside Healthcare sponsor H-1B visas for Healthcares?
Yes, Riverside Healthcare sponsors H-1B visas for qualifying healthcare roles. To be eligible, the position must meet USCIS's specialty occupation standard, which requires a theoretical and practical application of highly specialized knowledge and a bachelor's degree or higher in a specific field. Clinical, allied health, and technical roles that carry a degree requirement typically qualify.
How do I apply for Healthcare jobs at Riverside Healthcare?
Start by browsing open Healthcare positions on Migrate Mate, where you can filter for roles at Riverside Healthcare that align with your visa type. Once you identify a match, apply through Riverside Healthcare's careers portal. Include your licensure status, visa category, and authorization timeline upfront so the recruiting team can assess sponsorship fit from the first screening call.
Which visa types does Riverside Healthcare commonly use for Healthcare roles?
Riverside Healthcare sponsors H-1B visas for specialty occupation clinical and technical roles, TN visa status for Canadian and Mexican nationals in qualifying healthcare professions, and employment-based immigrant visas including EB-2 and EB-3 for candidates pursuing a permanent residency pathway. F-1 OPT and CPT are also supported for students completing healthcare-related degree programs in the U.S.
What qualifications does Riverside Healthcare expect for Healthcare positions?
Expectations vary by role, but most clinical positions require an active or pending U.S. state license in the relevant discipline, such as RN licensure for nursing roles or board certification for specialist positions. Allied health roles typically require a degree in the specific field and applicable national certification. Riverside Healthcare generally expects candidates to be license-eligible before an offer is made.
How do I plan around the H-1B timeline when targeting Riverside Healthcare?
H-1B petitions for cap-subject roles must be filed by April 1 for an October 1 start date. If you're on F-1 OPT, your employer needs to file before your OPT expires to preserve cap-gap protection. For EB-2 and EB-3 pathways, the DOL PERM labor certification process typically runs six months to over a year before USCIS filing, so start that conversation with Riverside Healthcare's HR team early.