Business Operations Jobs at TK Elevator with Visa Sponsorship
Business Operations jobs at TK Elevator support the infrastructure behind elevator installation, maintenance, and service contracts across the U.S. The company has a track record of sponsoring work visas for this function, making it a realistic target if you're building an operations career in the construction and real estate sector.
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Get Access To All JobsGroup Presentation
With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.
What we expect
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced Operations Coordinator-Service/Repair in Richmond, VA.
Responsible for performing all administrative duties associated with the service operations department so that the department functions efficiently and cost effectively.
ESSENTIAL JOB FUNCTIONS:
- Performs Install Base maintenance as needed. Creates safety inspection tickets.
- Updates on-call lists, sends detailed notification to Dispatch daily. Checks technicians in/out, sends down car listing and communicates information to Dispatch and supervisors.
- Provides status to National Accounts and customers on open work orders and completed callbacks. Updates evening ticket with the monthly work order number.
- Acts as liaison between the branch operations and regional dispatch; maintains shared calendars for dispatch with field attendance and work scheduling. Reviews open ticket reports and submits to dispatch.
- Tracks Operations systems and tool audits.
- Assists mechanics with information technology downloads, on mobile devices and info into other Systems, ordering brochures and tools. Orders new phones and replacements for the service department. (N/A if branch has office manager.)
- Assists managers with safety meetings and maintains documentation. (N/A if branch has office manager)
- Completes manual payroll entry forms, includes daily DVR processing and cost corrections.
- Creates parts requisitions and receives parts. Reviews weekly report of un-received invoices.
- Performs research and review for Service Manager which may include running Account History reports, weekly pre-invoicing reports, high profile service account reports, Work in Process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls.
- Sends copy of down payment checks to regional Accounts Receivable. Submits checks sent to branch for service to lockbox.
- Creates safety inspection tickets. Monitors pre-invoicing report to ensure Safety Inspections are not being processed as Preventative Maintenance Tickets/Manual tickets.
- Assigns tickets to mechanics, as needed.
- Compiles data/information for legal for First Report of Incidents and/or lawsuits (copies of contracts, tickets, and requested data) (assist office manager and/or contract sales admin to compile the required documentation).
- Prepares badging applications and tracking; orders uniforms for service (if not ordered by warehouse).
- Prepares special reports for high profile customers and provides National Accounts with updates and Requests for Information.
- Reviews Work in Progress report (weekly) and submits to regional billers.
- Reviews invoice on-hold reports and works with the Regional Procurement Department to correct.
- Opens and distributes mail and faxes. (N/A if office has office manager)
- Codes local Accounts Payable invoices and forward to Oracle Invoice email. (N/A if branch has office manager)
- Manages vehicles and submits change forms to LeasePlan. (N/A if branch has office manager or warehouse supervisor)
Who we are looking for
EDUCATION & EXPERIENCE:
- High school diploma or GED (general education degree); or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration
- Some elevator repair administrative work preferred
- Oracle database knowledge
Contact
To apply to a position, please click on the Apply Now button.
For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference.
Elevatorjobs.AMS@tkelevator.com
What we offer
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered:
- Medical, dental, and vision coverage
- Flexible spending accounts (FSA)
- Health savings account (HSA)
- Supplemental medical plans
- Company-paid short- and long-term disability insurance
- Company-paid basic life insurance and AD&D
- Optional life and AD&D coverage
- Optional spouse and dependent life insurance
- Identity theft monitoring
- Pet insurance
- Company-paid Employee Assistance Program (EAP)
- Tuition reimbursement
- 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
- 15 days of vacation per year
- 11 paid holidays each calendar year (10 fixed, 1 floating)
- Paid sick leave, per company policy
- Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
Additional information
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.
Job Reference: US_901745_ET_TKELECP13275
Group Presentation
With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.
What we expect
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced Operations Coordinator-Service/Repair in Richmond, VA.
Responsible for performing all administrative duties associated with the service operations department so that the department functions efficiently and cost effectively.
ESSENTIAL JOB FUNCTIONS:
- Performs Install Base maintenance as needed. Creates safety inspection tickets.
- Updates on-call lists, sends detailed notification to Dispatch daily. Checks technicians in/out, sends down car listing and communicates information to Dispatch and supervisors.
- Provides status to National Accounts and customers on open work orders and completed callbacks. Updates evening ticket with the monthly work order number.
- Acts as liaison between the branch operations and regional dispatch; maintains shared calendars for dispatch with field attendance and work scheduling. Reviews open ticket reports and submits to dispatch.
- Tracks Operations systems and tool audits.
- Assists mechanics with information technology downloads, on mobile devices and info into other Systems, ordering brochures and tools. Orders new phones and replacements for the service department. (N/A if branch has office manager.)
- Assists managers with safety meetings and maintains documentation. (N/A if branch has office manager)
- Completes manual payroll entry forms, includes daily DVR processing and cost corrections.
- Creates parts requisitions and receives parts. Reviews weekly report of un-received invoices.
- Performs research and review for Service Manager which may include running Account History reports, weekly pre-invoicing reports, high profile service account reports, Work in Process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls.
- Sends copy of down payment checks to regional Accounts Receivable. Submits checks sent to branch for service to lockbox.
- Creates safety inspection tickets. Monitors pre-invoicing report to ensure Safety Inspections are not being processed as Preventative Maintenance Tickets/Manual tickets.
- Assigns tickets to mechanics, as needed.
- Compiles data/information for legal for First Report of Incidents and/or lawsuits (copies of contracts, tickets, and requested data) (assist office manager and/or contract sales admin to compile the required documentation).
- Prepares badging applications and tracking; orders uniforms for service (if not ordered by warehouse).
- Prepares special reports for high profile customers and provides National Accounts with updates and Requests for Information.
- Reviews Work in Progress report (weekly) and submits to regional billers.
- Reviews invoice on-hold reports and works with the Regional Procurement Department to correct.
- Opens and distributes mail and faxes. (N/A if office has office manager)
- Codes local Accounts Payable invoices and forward to Oracle Invoice email. (N/A if branch has office manager)
- Manages vehicles and submits change forms to LeasePlan. (N/A if branch has office manager or warehouse supervisor)
Who we are looking for
EDUCATION & EXPERIENCE:
- High school diploma or GED (general education degree); or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration
- Some elevator repair administrative work preferred
- Oracle database knowledge
Contact
To apply to a position, please click on the Apply Now button.
For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference.
Elevatorjobs.AMS@tkelevator.com
What we offer
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered:
- Medical, dental, and vision coverage
- Flexible spending accounts (FSA)
- Health savings account (HSA)
- Supplemental medical plans
- Company-paid short- and long-term disability insurance
- Company-paid basic life insurance and AD&D
- Optional life and AD&D coverage
- Optional spouse and dependent life insurance
- Identity theft monitoring
- Pet insurance
- Company-paid Employee Assistance Program (EAP)
- Tuition reimbursement
- 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
- 15 days of vacation per year
- 11 paid holidays each calendar year (10 fixed, 1 floating)
- Paid sick leave, per company policy
- Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
Additional information
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.
Job Reference: US_901745_ET_TKELECP13275
See all Business Operations Jobs at TK Elevator
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Business Operations Jobs at TK Elevator.
Get Access To All JobsTips for Finding Business Operations Jobs at TK Elevator
Align your credentials with field operations
TK Elevator's Business Operations roles often support service delivery and contract management in construction environments. Frame your resume around process improvement, vendor coordination, or project operations rather than purely administrative functions to match what hiring managers prioritize.
Target roles tied to service branch locations
TK Elevator operates through regional service branches across the U.S. Business Operations openings at branch level often move faster through internal approvals than corporate roles, giving your H-1B or TN visa sponsorship request a cleaner path through the hiring process.
Confirm OPT or CPT authorization covers your start date
If you're on F-1 status, your work authorization must be active before your first day. Coordinate your OPT start date carefully against TK Elevator's onboarding timeline, since construction-adjacent companies often have fixed project cycles that affect when they can bring someone on.
Use Migrate Mate to filter verified sponsorship openings
Not every Business Operations listing at TK Elevator explicitly mentions visa sponsorship. Use Migrate Mate to surface the roles where TK Elevator has an active sponsorship history for this function, so you're applying to positions with a realistic path forward.
Ask about LCA filing timelines during the offer stage
For H-1B transfers or new cap-exempt filings, TK Elevator's HR or immigration counsel must file a Labor Condition Application with the DOL before USCIS can process your petition. Ask the recruiter directly whether the team has done this recently for Business Operations hires to gauge readiness.
Prepare documentation that bridges industry-specific experience
USCIS scrutinizes specialty occupation status for Business Operations roles. Gather offer letters, job descriptions, and any professional credentials that demonstrate the position requires a specific bachelor's degree field, not just general business acumen, to strengthen your H-1B petition.
Frequently Asked Questions
Does TK Elevator sponsor H-1B visas for Business Operations?
Yes, TK Elevator has sponsored H-1B visas for Business Operations roles. Sponsorship availability depends on the specific position, the hiring team's budget, and whether the role qualifies as a specialty occupation under USCIS standards. Roles with clear degree requirements tied to operations management or a related field tend to have a stronger sponsorship case.
How do I apply for Business Operations jobs at TK Elevator?
You can browse open Business Operations positions through TK Elevator's careers page or through Migrate Mate, which filters listings by visa sponsorship history so you can focus on roles where sponsorship is realistic. When applying, tailor your resume to highlight operational experience relevant to construction or service industries, since that context matters to TK Elevator hiring managers.
Which visa types are commonly used for Business Operations roles at TK Elevator?
TK Elevator has sponsored H-1B visas for Business Operations hires and has also supported F-1 OPT and CPT candidates. Canadian and Mexican nationals may also be eligible under the TN visa category if the role qualifies under a listed USMCA profession. The right visa type depends on your citizenship, current status, and the specifics of the role you're offered.
What qualifications does TK Elevator look for in Business Operations candidates?
TK Elevator typically looks for candidates with a bachelor's degree in business administration, operations management, or a related field, along with experience supporting service delivery, contract administration, or process optimization. Familiarity with construction or facilities management environments is a practical advantage, since Business Operations roles at TK Elevator often interface directly with field service teams.
How do I time my application if I need visa sponsorship for a Business Operations role?
If you're on F-1 OPT, factor in that your authorization has a fixed end date and TK Elevator will need time to complete an LCA filing with the DOL before USCIS can process an H-1B petition. Starting your application process three to four months before your OPT expires gives the employer enough runway to initiate sponsorship without rushing the filing.