Content Specialist Jobs in New York
Content Specialist jobs in New York are among the most active in the country, concentrated in media, finance, technology, and healthcare, with openings at every level from entry-level editorial assistant to senior content strategist. New York City drives the majority of hiring, though strong demand also exists in Albany and Buffalo, where healthcare systems, state agencies, and regional publishers recruit regularly. Major employers with lasting content teams in New York include NBCUniversal, JPMorgan Chase, and Memorial Sloan Kettering Cancer Center, with the highest demand in SEO content, branded storytelling, and healthcare communications. Find a role that fits below and apply directly.
Find Content Specialist JobsOverview
Showing 5 of 78+ Content Specialist jobs
INTRODUCTION
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Support Content Engineer to own the knowledge systems, strategy, and infrastructure that enable our Support team to deliver exceptional customer experiences at scale — ensuring every product launch, policy change, and process update is understood and executed by our Support Specialists and AI systems.
ROLE AND RESPONSIBILITIES
You'll design the architecture that organizes how knowledge lives, build and optimize the automated workflows that keep it accurate at scale, and ensure both humans and AI can retrieve the right information at the right time. This is a role for someone who thinks in systems, measures everything, and wants to own a function end to end. This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
- Design, build, and iterate on AI-powered content systems — including automated workflows and quality checks that keep the knowledge base accurate at scale — and develop human oversight mechanisms that ensure a high quality bar.
- Own the information architecture of our internal knowledge base, defining how content is organized, maintained, and structured for both human use and AI consumption.
- Build and execute a content strategy for the Product Support team, including a North Star vision, defined health metrics, and a regular cadence for communicating program impact tied to customer outcomes including CSAT and first contact resolution.
- Establish and maintain content governance standards including style guides, templates, and documentation frameworks so Specialists receive consistent, reliable information regardless of the source.
- Optimize how content tools (and AI agents) work together, ensuring the environment functions as a cohesive system with an evaluation strategy (especially for AI content) and identified improvement mechanisms to increase impact.
BASIC QUALIFICATIONS
- 5+ years of experience building and maintaining knowledge or content programs at scale in a Support environment for a technical SaaS product, with proficiency in tools like Notion, Zendesk, and Decagon
- An advanced practice of using AI tools as core infrastructure in your content workflow, with hands-on experience using AI to drive measurable impact (ex: automate authoring, publishing, and conducting quality checks at scale)
- Experience with systems integrations via API, webhooks, MCP, or other methods
- Experience building a content or knowledge management strategy including governance, information architecture, and measuring impact
- Strong written communication skills with the ability to turn complex topics into clear, usable content optimized for both humans and AI systems
COMPENSATION
- Annual Base Salary Range: $127,000—$245,000 USD
If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
INTRODUCTION
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Support Content Engineer to own the knowledge systems, strategy, and infrastructure that enable our Support team to deliver exceptional customer experiences at scale — ensuring every product launch, policy change, and process update is understood and executed by our Support Specialists and AI systems.
ROLE AND RESPONSIBILITIES
You'll design the architecture that organizes how knowledge lives, build and optimize the automated workflows that keep it accurate at scale, and ensure both humans and AI can retrieve the right information at the right time. This is a role for someone who thinks in systems, measures everything, and wants to own a function end to end. This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
- Design, build, and iterate on AI-powered content systems — including automated workflows and quality checks that keep the knowledge base accurate at scale — and develop human oversight mechanisms that ensure a high quality bar.
- Own the information architecture of our internal knowledge base, defining how content is organized, maintained, and structured for both human use and AI consumption.
- Build and execute a content strategy for the Product Support team, including a North Star vision, defined health metrics, and a regular cadence for communicating program impact tied to customer outcomes including CSAT and first contact resolution.
- Establish and maintain content governance standards including style guides, templates, and documentation frameworks so Specialists receive consistent, reliable information regardless of the source.
- Optimize how content tools (and AI agents) work together, ensuring the environment functions as a cohesive system with an evaluation strategy (especially for AI content) and identified improvement mechanisms to increase impact.
BASIC QUALIFICATIONS
- 5+ years of experience building and maintaining knowledge or content programs at scale in a Support environment for a technical SaaS product, with proficiency in tools like Notion, Zendesk, and Decagon
- An advanced practice of using AI tools as core infrastructure in your content workflow, with hands-on experience using AI to drive measurable impact (ex: automate authoring, publishing, and conducting quality checks at scale)
- Experience with systems integrations via API, webhooks, MCP, or other methods
- Experience building a content or knowledge management strategy including governance, information architecture, and measuring impact
- Strong written communication skills with the ability to turn complex topics into clear, usable content optimized for both humans and AI systems
COMPENSATION
- Annual Base Salary Range: $127,000—$245,000 USD
If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
See All 78 Content Specialist Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Content Specialist JobsContent Specialist Jobs by City in New York
Where New York roles are concentrated, by current openings.
Content Specialist Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- LaBella Associates7
- PTAG4
- Morgan Stanley3
- NBCUniversal3
- Fox News Network2
Top Industries Hiring
- Consulting & Professional Services11
- Technology & Software11
- Construction & Real Estate8
- Investment & Asset Management7
- Marketing & Advertising6
What New York Employers Look For
The qualifications that appear most often in content specialist jobs across New York.
- Bachelor's degree in English, journalism, communications, or a closely related field
- Demonstrated portfolio of published or produced content across digital and print formats
- Hands-on experience with content management systems such as WordPress or Contentful
- Proficiency in SEO principles and keyword research tools used by New York digital teams
- Strong editing and proofreading skills aligned with AP or Chicago style standards
- Ability to collaborate with cross-functional teams including design, marketing, and product
Content Specialist Jobs in New York: Frequently Asked Questions
How do you become a content specialist in New York?
Content specialist is not a licensed profession in New York, so there is no state-issued credential or exam required. Most roles ask for a bachelor's degree in English, communications, journalism, or marketing, paired with a writing portfolio that demonstrates range and quality. New York employers, particularly in media and finance, respond well to candidates who have completed internships or staff writing roles at recognized New York outlets, agencies, or in-house marketing teams before applying.
Which companies hire content specialists in New York?
Employers hiring content specialists in New York right now include LaBella Associates, PTAG, and Morgan Stanley, based on current listings on Migrate Mate as of June 2026. New York's dense concentration of media companies, financial institutions, and large healthcare systems means consistent demand for content specialists across industries beyond traditional publishing.
Which New York cities have the most content specialist jobs?
New York, Rochester, and Buffalo have the most content specialist openings in New York. New York City dominates because it is home to the headquarters of major media groups, banks, and technology companies that run large in-house content teams, while Albany and Buffalo contribute through state government communications roles and regional healthcare systems that staff dedicated content functions.
Are there remote content specialist jobs in New York?
Yes, and more than most fields. About 29% of content specialist openings tied to New York are remote or hybrid as of June 2026, reflecting how well the role translates to distributed work. Writing, editing, and content strategy tasks that do not require physical presence on a production floor or in a clinical setting are the most commonly offered in remote or hybrid arrangements by New York employers.
How can I get hired as a content specialist in New York with little or no experience?
The most realistic entry path is a junior content writer or content coordinator role, which many New York media companies, agencies, and healthcare systems post specifically for candidates without extensive experience. Building a portfolio through freelance bylines, university publications, or volunteer communications work for New York nonprofits strengthens early applications considerably. Large New York employers such as hospital networks and financial services firms also run structured associate content or communications rotational programs that accept recent graduates and treat them as a direct pipeline into specialist roles.
Where can I find and apply to content specialist jobs in New York?
You can find and apply to content specialist jobs in New York on Migrate Mate, which lists current New York openings updated regularly. Find the roles that fit your background and apply directly to each one without needing to create a profile or sign up first.
See All 78 Content Specialist Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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