Technical Account Manager Jobs in New York
Technical Account Manager jobs in New York draw consistent demand across enterprise software, fintech, cybersecurity, and cloud services, with openings at every level from associate to senior and principal. New York City, Buffalo, and White Plains are the principal hiring centers, where companies like IBM, Salesforce, and Google maintain substantial operations and regularly bring on technical account managers. The most sought-after specialties in New York are cloud infrastructure management, SaaS platform support, and financial services technology. Find a role that fits below and apply directly.
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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
In this role you will lead a team of our world class Technical Account Managers (TAMs), representing and supporting our SMB merchants. As the manager, you will oversee a talented team of TAMs who are responsible for the technical success of our SMB merchants post-sale. You will support and guide your team towards best practice solutions as they advise merchant developers, product teams, and key business partners throughout the entire lifecycle, from initial product integration through expansion and scale. This team is tasked with not only guiding their merchants to avoid pitfalls, but to take advantage of more of Affirm's offerings; solving business objectives with technical strategies and product optimizations. Technical Account Managers are a part of the Engineering Team and work closely with Affirm's Client Success, Product Management, Operations, and Merchant Care teams.
What you'll do
- Coach, mentor and develop an awesome group of experienced TAMs who support our SMB merchants.
- Work closely with our Client Success counterparts to help our network of merchants grow, by not only enabling an efficient time to market, but also by taking better advantage of Affirm's expanding product suite post launch
- Establish and track team OKRs and goals, establishing proactive action plans for meeting goals when needed
- Forecast the demand for TAMs and recruit as necessary
- Technically, you will evaluate new hires on their technical capabilities, handle escalations from your own team, provide guidance to the TAMs on integration solutions, troubleshooting and optimization opportunities, and be seen as an expert by our customers
- Be a strong internal advocate for our merchants, working cross functionally to make sure their highest priorities are being met
What we look for
- At least five years in a b2b customer facing technical role and three years as a people manager.
- A strong technical background in web development technologies and REST APIs, with a computer science degree or professional engineering experience.
- A great relationship builder who has the ability to quickly build rapport with engineering customers.
- A fantastic communicator, both when advocating for customers internally and advocating for Affirm externally.
- Bonus: Experience providing solutions to e-commerce or in-store retailers.
- This position requires either equivalent practical experience or a Bachelor's degree in a related field
Pay Grade - L
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000
USA base pay range (all other U.S. states) per year: $146,000 - $206,000
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
In this role you will lead a team of our world class Technical Account Managers (TAMs), representing and supporting our SMB merchants. As the manager, you will oversee a talented team of TAMs who are responsible for the technical success of our SMB merchants post-sale. You will support and guide your team towards best practice solutions as they advise merchant developers, product teams, and key business partners throughout the entire lifecycle, from initial product integration through expansion and scale. This team is tasked with not only guiding their merchants to avoid pitfalls, but to take advantage of more of Affirm's offerings; solving business objectives with technical strategies and product optimizations. Technical Account Managers are a part of the Engineering Team and work closely with Affirm's Client Success, Product Management, Operations, and Merchant Care teams.
What you'll do
- Coach, mentor and develop an awesome group of experienced TAMs who support our SMB merchants.
- Work closely with our Client Success counterparts to help our network of merchants grow, by not only enabling an efficient time to market, but also by taking better advantage of Affirm's expanding product suite post launch
- Establish and track team OKRs and goals, establishing proactive action plans for meeting goals when needed
- Forecast the demand for TAMs and recruit as necessary
- Technically, you will evaluate new hires on their technical capabilities, handle escalations from your own team, provide guidance to the TAMs on integration solutions, troubleshooting and optimization opportunities, and be seen as an expert by our customers
- Be a strong internal advocate for our merchants, working cross functionally to make sure their highest priorities are being met
What we look for
- At least five years in a b2b customer facing technical role and three years as a people manager.
- A strong technical background in web development technologies and REST APIs, with a computer science degree or professional engineering experience.
- A great relationship builder who has the ability to quickly build rapport with engineering customers.
- A fantastic communicator, both when advocating for customers internally and advocating for Affirm externally.
- Bonus: Experience providing solutions to e-commerce or in-store retailers.
- This position requires either equivalent practical experience or a Bachelor's degree in a related field
Pay Grade - L
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000
USA base pay range (all other U.S. states) per year: $146,000 - $206,000
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
See All 39 Technical Account Manager Jobs in New York
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Find JobsTechnical Account Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
Technical Account Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Marketing & Advertising
- Consulting & Professional Services
- Cybersecurity
- Science & Research
What New York Employers Look For
The qualifications that appear most often in technical account manager jobs across New York.
- Bachelor's degree in computer science, information technology, or a related technical field
- Three or more years of experience in technical account management or solutions engineering
- Demonstrated ability to manage complex enterprise client relationships in a B2B environment
- Proficiency with CRM platforms such as Salesforce and technical support or ticketing systems
- Strong written and verbal communication skills for presenting to both technical and executive audiences
- Experience working cross-functionally with sales, engineering, and product teams in a technology company
Technical Account Manager Jobs in New York: Frequently Asked Questions
How do you become a technical account manager in New York?
Most technical account manager roles in New York require a bachelor's degree in a technical field such as computer science, engineering, or information systems, combined with hands-on experience in a client-facing technology role. There is no state-issued license required for this position in New York. Candidates who build experience in technical support, solutions engineering, or software implementation at a New York-area technology or financial services firm are well-positioned to move into account management.
How much do technical account managers make in New York?
Technical account managers in New York earn a median of about $137,480 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $78,690 for the lowest 10% to over $218,680 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical account managers in New York?
Employers hiring technical account managers in New York right now include The Proactive Technology, Reality Defender, and VIANT TECHNOLOGY, based on current listings on Migrate Mate as of August 2026. New York's concentration of major financial institutions, enterprise SaaS providers, and global technology headquarters makes it one of the more active states for this role year-round.
Which New York cities have the most technical account manager jobs?
New York, Albany, and Austin have the most technical account manager openings in New York. New York City dominates because it is home to the dense cluster of enterprise technology vendors, financial services firms, and media companies that most frequently hire for client-facing technical roles, while secondary markets like Buffalo and White Plains reflect the regional headquarters and satellite offices of major national employers.
Are there remote technical account manager jobs in New York?
Yes, and more than most fields. Technical account management is largely a desk-based, communication-driven role that translates well to remote work. About 58% of technical account manager openings tied to New York are remote or hybrid as of August 2026, reflecting how common distributed client teams have become in enterprise software and cloud services. The most remote-compatible tasks are onboarding calls, account reviews, and technical troubleshooting conducted over video.
How can I get hired as a technical account manager in New York with little or no experience?
The most realistic entry path is moving from a technical support or customer success associate role at a New York-based software or fintech company. Large New York employers in cloud services and enterprise software regularly hire associates into customer success or junior solutions roles that feed into account management. Candidates who obtain certifications such as AWS Cloud Practitioner or Salesforce Administrator gain a concrete edge. Roles titled technical support specialist, implementation analyst, or junior solutions consultant at New York technology firms are the most common lateral moves into this career path.
Where can I find and apply to technical account manager jobs in New York?
You can find and apply to technical account manager jobs in New York on Migrate Mate, which lists current openings across the state. Search the available roles, find the ones that fit your background and target location, and apply directly to each position through the listing.
See All 39 Technical Account Manager Jobs in New York
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