Technical Account Manager Jobs in New York
Technical Account Manager jobs in New York draw consistent demand across enterprise software, fintech, cybersecurity, and cloud services, with openings at every level from associate to senior and principal. New York City, Buffalo, and White Plains are the principal hiring centers, where companies like IBM, Salesforce, and Google maintain substantial operations and regularly bring on technical account managers. The most sought-after specialties in New York are cloud infrastructure management, SaaS platform support, and financial services technology. Find a role that fits below and apply directly.
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Showing 5 of 25+ Technical Account Manager jobs
About the Role:
Are you passionate about learning new technology and building strong client relationships? Join a mission-driven team committed to strengthening communities through impactful work in the affordable housing sector.
As an Associate Technical Account Manager (ATAM), you’ll guide clients using Yardi’s software solutions to support their financial, operational, compliance, and resident service needs. Working as part of a collaborative team, you’ll partner with clients and internal departments to deliver high-quality, solution-focused support.
In this role, you’ll combine your technical aptitude and communication skills to assist clients through software setup, troubleshooting, and day-to-day use. Whether it's answering a quick question or resolving a challenge, you'll help clients have a smooth, successful experience with our software.
This is a chance to use your technical aptitude and client-focused mindset to make a meaningful difference – helping organizations provide essential housing to those who need it most.
This position requires flexibility for travel during the second week of employment for training purposes. Training may be conducted locally or at an alternate location based on business needs. Candidates should be prepared and available to travel as required during this time.
What You’ll Do:
- Provide technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance via email and phone.
- Utilize your problem-solving skills to effectively troubleshoot application issues, overcome challenges, and deliver effective solutions.
- Apply your communication strengths to earn client trust through responsive support and clear guidance from set-up through ongoing success.
- Champion client success by sharing relevant product features, best practices, and personalized guidance.
- Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver innovative solutions that make a real impact on our clients.
- Enjoy a continuous journey of learning as you master our products and industry trends to drive client success.
Who You Are:
- Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience.
- Comfortable providing live support via phone and email, confidently troubleshooting technical issues.
- A proactive problem-solver with a strong customer-focused mindset.
- Detail-oriented and process-driven, with a focus on accuracy and efficiency.
- Adaptable and flexible; you thrive in fast-paced, ever-changing environments.
- Skilled at building strong relationships and earning trust with clients.
- Driven to exceed expectations and deliver exceptional customer service.
- A quick learner who embraces new tools, technologies, and concepts.
- Naturally organized and able to prioritize tasks with clarity and confidence.
Ideal to Have:
- Familiarity with property management or real estate software, particularly Yardi.
- Hands-on experience with technical support and application troubleshooting.
Real Estate runs on Yardi. About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products.
Discover the Yardi Difference:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
$31.25/hr - $32.81/hr
All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.
EOE/Race/Gender/Disability/Vets
LI-Hybrid
LOCATION
Location: Long Island, NY
Business Unit
Affordable Housing
Department
Client Services
Employment Type
Employee - Full Time
About the Role:
Are you passionate about learning new technology and building strong client relationships? Join a mission-driven team committed to strengthening communities through impactful work in the affordable housing sector.
As an Associate Technical Account Manager (ATAM), you’ll guide clients using Yardi’s software solutions to support their financial, operational, compliance, and resident service needs. Working as part of a collaborative team, you’ll partner with clients and internal departments to deliver high-quality, solution-focused support.
In this role, you’ll combine your technical aptitude and communication skills to assist clients through software setup, troubleshooting, and day-to-day use. Whether it's answering a quick question or resolving a challenge, you'll help clients have a smooth, successful experience with our software.
This is a chance to use your technical aptitude and client-focused mindset to make a meaningful difference – helping organizations provide essential housing to those who need it most.
This position requires flexibility for travel during the second week of employment for training purposes. Training may be conducted locally or at an alternate location based on business needs. Candidates should be prepared and available to travel as required during this time.
What You’ll Do:
- Provide technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance via email and phone.
- Utilize your problem-solving skills to effectively troubleshoot application issues, overcome challenges, and deliver effective solutions.
- Apply your communication strengths to earn client trust through responsive support and clear guidance from set-up through ongoing success.
- Champion client success by sharing relevant product features, best practices, and personalized guidance.
- Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver innovative solutions that make a real impact on our clients.
- Enjoy a continuous journey of learning as you master our products and industry trends to drive client success.
Who You Are:
- Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience.
- Comfortable providing live support via phone and email, confidently troubleshooting technical issues.
- A proactive problem-solver with a strong customer-focused mindset.
- Detail-oriented and process-driven, with a focus on accuracy and efficiency.
- Adaptable and flexible; you thrive in fast-paced, ever-changing environments.
- Skilled at building strong relationships and earning trust with clients.
- Driven to exceed expectations and deliver exceptional customer service.
- A quick learner who embraces new tools, technologies, and concepts.
- Naturally organized and able to prioritize tasks with clarity and confidence.
Ideal to Have:
- Familiarity with property management or real estate software, particularly Yardi.
- Hands-on experience with technical support and application troubleshooting.
Real Estate runs on Yardi. About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products.
Discover the Yardi Difference:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
$31.25/hr - $32.81/hr
All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.
EOE/Race/Gender/Disability/Vets
LI-Hybrid
LOCATION
Location: Long Island, NY
Business Unit
Affordable Housing
Department
Client Services
Employment Type
Employee - Full Time
See All 25 Technical Account Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find JobsTechnical Account Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
Technical Account Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Bloomberg4
- Yardi Systems3
- Altana Technologies2
- Semgrep2
- Smartly2
Top Industries Hiring
- Technology & Software16
- Marketing & Advertising3
- Consulting & Professional Services2
- Cybersecurity2
- Aerospace & Defense1
What New York Employers Look For
The qualifications that appear most often in technical account manager jobs across New York.
- Bachelor's degree in computer science, information technology, or a related technical field
- Three or more years of experience in technical account management or solutions engineering
- Demonstrated ability to manage complex enterprise client relationships in a B2B environment
- Proficiency with CRM platforms such as Salesforce and technical support or ticketing systems
- Strong written and verbal communication skills for presenting to both technical and executive audiences
- Experience working cross-functionally with sales, engineering, and product teams in a technology company
Technical Account Manager Jobs in New York: Frequently Asked Questions
How do you become a technical account manager in New York?
Most technical account manager roles in New York require a bachelor's degree in a technical field such as computer science, engineering, or information systems, combined with hands-on experience in a client-facing technology role. There is no state-issued license required for this position in New York. Candidates who build experience in technical support, solutions engineering, or software implementation at a New York-area technology or financial services firm are well-positioned to move into account management.
How much do technical account managers make in New York?
Technical account managers in New York earn a median of about $137,480 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $78,690 for the lowest 10% to over $218,680 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical account managers in New York?
Employers hiring technical account managers in New York right now include Bloomberg, Yardi Systems, and Altana Technologies, based on current listings on Migrate Mate as of June 2026. New York's concentration of major financial institutions, enterprise SaaS providers, and global technology headquarters makes it one of the more active states for this role year-round.
Which New York cities have the most technical account manager jobs?
New York, Long Island, and Brooklyn have the most technical account manager openings in New York. New York City dominates because it is home to the dense cluster of enterprise technology vendors, financial services firms, and media companies that most frequently hire for client-facing technical roles, while secondary markets like Buffalo and White Plains reflect the regional headquarters and satellite offices of major national employers.
Are there remote technical account manager jobs in New York?
Yes, and more than most fields. Technical account management is largely a desk-based, communication-driven role that translates well to remote work. About 32% of technical account manager openings tied to New York are remote or hybrid as of June 2026, reflecting how common distributed client teams have become in enterprise software and cloud services. The most remote-compatible tasks are onboarding calls, account reviews, and technical troubleshooting conducted over video.
How can I get hired as a technical account manager in New York with little or no experience?
The most realistic entry path is moving from a technical support or customer success associate role at a New York-based software or fintech company. Large New York employers in cloud services and enterprise software regularly hire associates into customer success or junior solutions roles that feed into account management. Candidates who obtain certifications such as AWS Cloud Practitioner or Salesforce Administrator gain a concrete edge. Roles titled technical support specialist, implementation analyst, or junior solutions consultant at New York technology firms are the most common lateral moves into this career path.
Where can I find and apply to technical account manager jobs in New York?
You can find and apply to technical account manager jobs in New York on Migrate Mate, which lists current openings across the state. Search the available roles, find the ones that fit your background and target location, and apply directly to each position through the listing.
See All 25 Technical Account Manager Jobs in New York
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